Nama : Amin Rexy Sudarmono

Nim : 053881086
Fakultas : Ilmu Hukum

TUGAS TUTORIAL KE-2

1. Perhatikan surat di bawah ini. / Please look at the letter below.

Rachel Gomez, Sr. Project Manager

555-555-5555 |[email protected] | Seattle, Washington98128

July 1, 2023

Vincent Prasad, Sr. Data Analyst

123-456-7890 | [email protected] | New Orleans, Louisiana 70122

1 Dear Vincent Prasad,

It's my pleasure to strongly recommend Ashley Singer for the Jr. Data Analyst role with
Clouddatanow Tech. I'm Rachel Gomez, a project manager at Asomtech Solutions. I have
12 years of experience working in the tech industry and have seen many young people
come and go. Ashley Singer is one individual I have worked with who has always
distinguished herself as a team member.

During our time together, Ashley displayed great talents in data analytics. When we first
met, I felt immediately impressed with Ashley. During the time we worked together, her
understanding of analyzing data to achieve results for our company grew far more than
that of her peers.
2
It's not just her technical skills that impress me. Ashley was a joy to work with because of
her amazingly positive attitude and ability to communicate across teams. Her focus and
attention to detail were also necessary and valued not just by me, but also by her peers,
who often relied on her to get the job done. I'm absolutely confident that Ashley would be
a great fit at Clouddatanow Tech. She can bring the skills and experiences you're looking
for in a candidate, and she can quickly become an asset and help your company grow.

If you need more information or specific examples, please don't hesitate to contact me. As
a recommendation letter likely only provides a snapshot of her talents and achievements,
I'd be happy to further elaborate on my time working with her.
 Sincerely,

3 Rachel Gomez

Sr. Project Manager

Pertanyaan / Questions
Identifikasi bagian surat yang ditandai oleh nomor 1-3. / Please identify the part of the letter
numbered 1-3.(@5 pts)

JAWABAN
• Introduction to the letter: explains who the letter is addressed to: Vincent Prasad, Senior
Data Analyst.Contains information regarding the purpose of the letter, namely
recommending Ashley Singer for the role of Junior Data Analyst at Clouddatanow Tech.

• Body of letter: Please explain who the letter writer (Rachel Gomez), her professional
background, and why you recommend Ashley Singer.Please describe the following
qualities and skills of Ashley:Data analysis skills, positive attitude, and communication
skills.and their contributions as team members.

• Concluding part of the letter: We expressed our confidence that Ashley Singer would be
an asset to the new company. Ashley has expressed interest in providing more information
about her services.

TUGAS TUTORIAL KE-2

2. Perhatikan surat di bawah ini. / Please look at the letter below.

March 15th, 2024

Customer Service Department

Dear Sir/Madam,
 I am writing to express my dissatisfaction with a recent order I placed with your company. On
January 24th, I ordered 5 boxes of vegetables (Order Number: SPX35672980). Unfortunately,
the delivery was significantly delay, arriving on February 13rd, well past the expected date.

Moreover, upon inspection of the vegetables, I found that several items were in poor condition.
Many of the vegetables were wilted, discolored, and showed signs of spoilage. This is
acceptable, as I had expected fresh and high-quality produce based on your company's
reputation.

I request a full refund for the damaged items or a replacement of the affecting vegetables.
additionally, I would appreciate an explanation for the delay and steps that will be taken to
prevent such issues in the future.

Please contact me at your earliest convenience to resolve this matter. I look forward to your
prompt response and a satisfactory resolution.

Sincerely,
Pamela Taylor

Pertanyaan / Questions
Identifikasi 5 (lima) kesalahan pada surat di atas. / Please identify 5 (five) errors in the letter
above. (@5 pts)

JAWABAN
Here are five mistakes in the letter:

• Error writing company address:The company name is written "Green Plant," which should
be capitalized at the beginning of the word, for example "Green Plant."

• Order number writing format:The writing of the order number is inconsistent in its
pronunciation, namely "SPX35672980" without spaces, whereas usually the order number
is easier to read if it uses a separator such as a space or hyphen (for example: SPX-
35672980).

• Inaccuracy of the phrase “This is acceptable”:In the third paragraph it says "This is
acceptable," even though the context shows dissatisfaction. The correct phrase is "This is
unacceptable."
 • Date format consistency:The date is written as "24 January" without the year, while the
other dates (15 March 2024 and 13 February) state the year. For consistency, the date
should be written "January 24, 2024."

• Grammatical errors in closing letters:The phrase “I look forward to a quick response and
satisfactory resolution.” should be corrected "I hope for a quick response and satisfactory
resolution." to be more formal and clear.

TUGAS TUTORIAL KE-2

3. Anda adalah ketua panitia sebuah seminar internasional dan mengundang pakar di bidangnya.
Salah satu pakar yang hadir menjadi narasumber adalah Prof. Allen Smith. Tulislah email
ucapan terima kasih untuk Prpf. Allen Smith yang bersedia menjadi narasumber di seminar
internasional Anda. Email Anda harus berisi 100-150 kata.
(60 pts)

You are chairman of the committee for an international seminar and invite experts in the field.
One of the experts who attended as a guest speaker was Prof. Allen Smith. Write a thank-you
email for Prof. Allen Smith who is willing to be a guest speaker at your international seminar.
Your email should be 100-150 words long.

JAWABAN
Dear Prof. Allen Smith,

I hope this message reaches you well. On behalf of the organizing committee, I would like to
express my sincere thanks for your willingness to be the keynote speaker at our upcoming
international seminar, scheduled for June 18, 2024

Your expertise and contributions to a particular field are highly valued, and we are deeply honored
to have you share your knowledge and insights with our audience. We are confident that your
participation will greatly enrich the discussion and inspire audiences from diverse professional and
academic backgrounds.
Please let us know if there are any special requirements or arrangements you would like us to
prepare to ensure your experience with us is smooth and enjoyable.

Once again, thank you for your generosity and commitment. We look forward to welcoming you
to the event.

Warm regards,
Amen, Rexy Sudarmono
Chairman, International Seminar,
081287347569