Th e mai n t e nan c e gu i d an ce o f i Q OO 13
Category: Technical guidance
TO: After-sales service centers around the country Confidentiality level: general
CC: Technical supervisors in various places, mobile phone after-sales managers in various regions Controlled status: uncontrolled
FROM:Customer Service Department Document No.: KB- 241105
PAGE:Page 1 of 14 Document execution date: Nov ,25, 2024
2024,11,25 First Edition(V00)
1.Product introduction ...................................................................................................... 2
1.1 Parameter ...................................................................................................................................................... 2
1.2 Overview ....................................................................................................................................................... 3
1.3 Appearance .................................................................................................................................................... 3
2.Notes for PC Upgrade with AFtool .................................................................................. 4
2.1 Upgrade process after changing mainboard .................................................................................................... 4
2.2 Update software normally .............................................................................................................................. 5
2.3 Notes for Network Operator version ............................................................................................................... 5
3.Disassembly/assembly guidance and Maintenance notes ............................................... 6
3.1 Disassembly machine video ............................................................................................................................ 6
3.2 Maintenance notes......................................................................................................................................... 6
3.2.1 Description of plugging holes for air tightness detection .............................................................................. 7
3.2.2 Battery cover repair guidance ........................................................................................................................ 7
3.2.3 Camera identification method: ....................................................................................................................... 7
3.2.4 Screw removal ................................................................................................................................................. 8
3.2.5 Mainboard bracket removal: Please remove along the removal opening to the right ................................ 8
3.2.6 FK board removal and key removal ................................................................................................................ 9
3.2.7 Disassembly of LED-FPC assembly .................................................................................................................. 9
3.2.8 Disassembly of the camera decorative ring assembly ................................................................................. 10
3.2.9 Motherboard disassembly and assembly..................................................................................................... 10
3.2.10 Mainboard BTB Function Interface............................................................................................................. 11
3.2.11 Instructions for using thermal conductive gel............................................................................................ 11
3.2.12 After sales common fault repair flow ......................................................................................................... 12
3.2 13 List of vulnerable materials......................................................................................................................... 12
3.2.14 Product disassembly diagram and BOM comparison table ....................................................................... 13
The maintenance guidance of iQOO 13
1.Product introduction
1.1 Parameter
Internal Model PD2408F_EX PD2408BF_EX PD2408CF_EX PD2408GF_EX
Promotional name iQOO 13
Model V2408A
Configuration 12+256G 16+512G 16+512G 12+256G
Color black：Alpha、white：Legend、grey：Nardo Grey
Nardo Grey、Legend：163.37*76.71*8.13mm，213g
Dimensions/weight
Alpha：163.37*76.71*7.99mm，207g
Material Battery cover：①glass（Nardo Grey、Legend）②Glass Fiber（Alpha）Middle frame：Metal
Memory model LPDDR5X Ultra + UFS4.0
Screen 6.82" WQHD+510ppi+8T LTPO+ Four equal sides +2.5D+2K
Screen size 6.82 Straight screen
Screen resolution 3168*1440
Screen refresh rate 60Hz/120Hz/144Hz
Screen material AMOLED Q10 Luminescent Materials LTPO
CPU Snapdragon® 8 Elite Mobile Platform，4.32GHz*2+3.53GHz*6
OS version Android 15、Funtouch OS 15
Front main camera 32M FF
Rear main camera：50M IMX921 1/1.56
Rear camera Rear wide-angle camera：50M JN1
Rear portrait camera：50M IMX816 2x AF
Fingerprint Ultrasonic fingerprint
PD2408F/BF：6000 mAh
Battery
PD2408CF/GF：6000 mAh
Charging power 120W
Data Interface Type-C USB3.2
Bluetooth Bluetooth 5.4
WiFi frequency
2.4G/5G/ Wi-Fi 7
band
Breathing light support
Other light Halo lighting effect, with rear flash
Speaker Dual speaks
Mic Dual microphones
Headphone jack Common data interface
Motor 1016 X-axis linear motor
Accelerometer, ambient light sensor, proximity sensor, infrared remote control, physical
Sensor gyroscope, electronic compass, front screen color temperature, rear normal color temperature,
flicker sensor, X-axis motor
Waterproof grade IP68
.
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The maintenance guidance of iQOO 13
Model color and listing country
Internal Model Configuration Color Country
PD2408F_EX 12+256G white：Legend India
PD2408BF_EX 16+512G grey：Nardo Grey India
PD2408CF_EX 16+512G black：Alpha Thailand，Indonesia，Malaysia
white：Legend Saudi Arabia，United Arab Emirates，Russia
PD2408GF_EX 12+256G Thailand，Indonesia，Malaysia
1.2 Overview
1.3 Appearance
black：Alpha、white：Legend、grey：Nardo Grey
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The maintenance guidance of iQOO 13
2.Notes for PC Upgrade with AFtool
2.1 Upgrade process after changing mainboard
After replace a new MB, please refer to follow steps to bind old IMEI:
⚫ Click “AT command tool” in AFTool. Then click “Debugging port” in Development debug and link the phone to PC.
When it shows Connected, we input old IMEI in the blank (Old IMEI is the original one in the phone),then click “Bind”
to bind old IMEI as below（If the tool pops up a message of “can not find the OEM package”，please flash the phone
once again）.
⚫ If it is successful, the phone will reboot automatically.
⚫ After writing IMEI，test it OK. Then go to Settings- >System- >Reset options- > Delete all data (factory reset)，it can
remove the OEM package and apps package.
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The maintenance guidance of iQOO 13
Notes：
If IMEI is illegal or binded, there will be a prompt that we cannot bind it
Before changing motherboard，please record the custom type（MM/IN/ID…）. Make sure that the country code is same
with the previous after binding IMEI
2.2 Update software normally
After flash and test it OK. Then go to Settings- >System- >Reset options- > Delete all data (factory reset)，it can
remove the OEM package and apps package. (please refer to 2.1c)
2.3 Notes for Network Operator version
2.3.1 roduct(Network Operator version) may launch in TH/MY. Please refer to the following steps to repair this type of
smartphones.When the smartphone is locked as below，it is forbidden to repair this type of smartphone, otherwise there
will be a punishment according to relevant document. We need to guide these customers back to seller (Network operator)
to deal with their issues.
For this type of smartphone, customer needs to pay back before the due date, otherwise it will be locked as below.
2.3.2 If the smartphone is not locked, please repair it as normal. When bind IMEI, we need to make sure that IMEI is right
2.3.3 How to recognize product for Network Operator version(TH/MY)
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The maintenance guidance of iQOO 13
Method 1：Call *#225# and check Custom type. When the Custom type is TH,DTAC/ TH,AIS/ TH,TRUE/ MY,DIGI or
MY,MAXIS, it is (TH/MY) for Network Operator version
Method 2：We can search Product Description in Customer service management system according to IMEI
The following picture means it is Network Operator version
3.Disassembly/assembly guidance and Maintenance notes
Common notes：
⚫ be make sure ESD is pass firstly, electrostatic mat、equipment connect ground performance are well, wear anti-static
clothing and anti-static ring;
⚫ Place the mobile phone on the heating platform at 80 ° C for 5 minutes when use heating platform disassemble
battery cover; if Camera Module bulge, don’t place bulge part on the platform;
⚫ Rubbing must avoid USB、earphone connector、SIM tray、sidekey、fingerprint FPC、touch point on the mainboard and
sub board when disassemble battery cover;
⚫ Please take attention to dust prevention, don’t touch camera lens and inside of camera decorative ring glass;
⚫ Please keep battery protect board on the battery when assembly &disassembly screws or battery placed alone;
⚫ The removed screws must be placed in categories, and install screws according to the screw position mark, to prevent
the screw damages LCM module;
⚫ Do not touch the touch point on the mainboard or sub board, to prevent touch point distortion;
⚫ FPC don’t fold when assembly;
⚫ Please keep battery interface and groove clean up when assemble battery and battery cover;
⚫ The damaged auxiliary must be changed, and do not miss auxiliary assembly.
3.1 Disassembly machine video
This product is Screen with middle frame+Battery cover structure
Disassemble video reference link：https://assp.vivo.com/index/search?id=1684416508960481281
3.2 Maintenance notes
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The maintenance guidance of iQOO 13
3.2.1 Description of plugging holes for air tightness detection
When perform the air tightness test, it is necessary to stick the 2 holes below with either high mucous membrane/high
temperature adhesive paper /PET to test
3.2.2 Battery cover repair guidance
There is a halo light FPC on the back cover of the battery cover connected to the mainboard. As shown in the figure, the
distance of the disassembly piece in the FPC line area is not allowed to exceed 5mm to avoid damaging the FPC.
As shown in the figure below, there is a small amount of glue in the yellow area of the battery cover. The disassembly piece
cannot be used for glue in the helo light bracket area to avoid damaging the halo light group.
3.2.3 Camera identification method:
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The maintenance guidance of iQOO 13
1. Appearance distinction: The portrait camera has a larger lens periphery and a longer lens length than the wide-angle
camera.
2. Coding distinction: The camera BTB has laser engraved numbers. According to the laser engraved numbers, the portrait
camera: 564, the wide-angle camera: 630/548.
3.2.4 Screw removal
⚫ When removing the screws, the battery protection block must be placed on the battery. The battery protection block
must also be placed on the removed battery to prevent damage to the battery.
⚫ The removed screws must be placed in categories and installed according to the screw removal mark to prevent the
screw holes from being pierced and causing damage to the screen.
⚫ BOM, quantity and corresponding physical location diagram of different types of screws (note that the battery
position must be protected by a clamp)
code describe quantity
4210741 Machine Screw CM 1.4×3.8 MT101 Black Nickel (Head Diameter Φ2.7) Anti-loose 17
3.2.5 Mainboard bracket removal: Please remove along the removal opening to the right
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The maintenance guidance of iQOO 13
3.2.6 FK board removal and key removal
⚫ FK board removal: The FK board contacts are under the main board. Please remove the main board first, and then use
a flat-blade screwdriver to lift the FK board bracket from the following position.
⚫ Side button removal: The side button bracket is covered by PET. Please remove it before disassembly, and then use a
flat-head screwdriver to lift the FK board bracket from the following position.
3.2.7 Disassembly of LED-FPC assembly
⚫ Remove the screws of the camera decorative ring bracket. If the bracket is difficult to disassemble, you can drop a
small amount of alcohol to disassemble it.
⚫ Disassemble the LED-FPC according to the disassembly port as shown in the figure. You can use a flathead screwdriver
to pry up vertically to remove the LED board bracket
⚫ The track version (fiberglass battery cover) does not have a camera decorative ring PET heat dissipation film
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The maintenance guidance of iQOO 13
3.2.8 Disassembly of the camera decorative ring assembly
⚫ Drip alcohol along the inner and outer circles of the decorative ring and let it stand for 30 seconds.
⚫ Use a disassembly card to insert the gap and cut the connection between the decorative ring and the battery cover.
⚫ The camera decorative ring of the track version is glued and cannot be replaced separately after sales. Please replace
the battery cover assembly directly.
⚫ The track version (fiberglass battery cover) does not have a PET heat dissipation film on the camera decorative ring.
3.2.9 Motherboard disassembly and assembly
⚫ After replacing the motherboard, pay attention to switch the IMEI information in the system.
⚫ The motherboard disassembly port and BTB disassembly port are shown in the figure below. Please pay attention to
disassembly in the direction indicated by the arrows on each BTB on the motherboard, otherwise it is easy to damage
the components around the motherboard BTB.
⚫ The front camera and portrait camera BTB have conductive cloth bonded to the motherboard. Please tear it off and
replace it in time.
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The maintenance guidance of iQOO 13
3.2.10 Mainboard BTB Function Interface
FMA functions: USB data, headphone function, main MIC function, charging path, speaker function, motor function, SIM
card function, display & touch function.
3.2.11 Instructions for using thermal conductive gel
⚫ When replacing the motherboard/display assembly with the motherboard cover of this model, you need to reapply
thermal conductive gel. The dispensing path can refer to the figure below. After disassembly, the coverage area
should not be less than 70% of the chip area. (Material code: 5121794)
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The maintenance guidance of iQOO 13
3.2.12 After sales common fault repair flow
Please refer OOS system: 《After-sale Repair SOP for common problems》
Oss path://vivo-oss-sg-wx/工厂(Factory)/A-Maintenance Instructions（维修指导）/Common maintenance guidance（通
用维修指导）/售后常见故障维修处理流程 SOP（V00）After-sale Repair SOP for common problems/
3.5 Calibration and function test
Proximity Light Light sensitivity Screen fingerprint
Product Post-calibration
Calibration calibration calibration
PD2408 X √ √ √
3.2 13 List of vulnerable materials
No. Code Describe
4879643 Front Camera Module Radiating Film MT269 With Single Side Back Adhesive
1 4879645 Front Camera Conductive Sheet MT269 MXCF-0036LL With Single Side Back Adhesive
Portrait Camera Conductive Sheet MT269 MXCF0036LL With Single Side Back
4879741
2 Adhesive
3 4879649 LCM-BTB Conductive Sheet MT269 MXCF-0036LL With Single Side Back Adhesive
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The maintenance guidance of iQOO 13
2927232 Speaker Dust Protective Net Support MT257A Black PC-20%GF
Speaker Sealing Silicone Pad MT257A Red With Double-sided Adhesive Tape+Dust
4632670 Protective Net-380 Mesh
Speaker Dust Screen MT257A 175 Mesh ANYONE-WP4015BH With Double-sided
4 4891639 Coated Adhesive
5 1860937 RF Connection Line 50Ω 147.2mm 3.2.08.4044 0.64mm
6 1860938 RF Connection Line 50Ω 194.6mm 8180600051 0.64mm
7 4892932 Back Cover Double-sided Adhesive Tape MT269 JS-5240SEB After-sales
8 4879639 Camera Decorative Ring Radiating Film (Inside) MT269 With Single Side Back Adhesive
9
the
Alpha
4892444 Camera Decorative Ring PET Sheet MT269 With Single Side Back Adhesive
version
without
this PET
3.2.14 Product disassembly diagram and BOM comparison table
Code Describe Country
5436348 Mainboard Support Component iQOO 13 PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
5436342 Display Assembly iQOO 13 Alpha PD2408CF/DF/GF (SH) TH/ID/MY/SA/AE/RU
5436341 Display Assembly iQOO 13 Nardo Grey PD2408F/BF (SH) IN
5436343 Display Assembly iQOO 13 Legend PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
5436350 Speaker BOX Component iQOO 13 PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
5436357 Plastic Package Li-ion Battery BA83 1# (SH) RU
5436362 Plastic Package Li-ion Battery BA83 (SH) TH/ID/MY/SA/AE
5436356 Plastic Package Li-ion Battery BA57 (SH) IN
Camera Glass Cover With Decorative Ring iQOO 13 Nardo Grey PD2408F/BF
5436351 (SH) IN
Camera Glass Cover With Decorative Ring iQOO 13 Legend
5436352 PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
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The maintenance guidance of iQOO 13
5436349 Receiver Component iQOO 13 PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
5436344 Front Camera Module Component iQOO 13 PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
5436358 Motor Component iQOO 13 PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
5436345 Rear Main Camera Component iQOO 13 PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
Rear Portrait Camera Module Component iQOO 13 PD2408F/BF/CF/DF/GF
5436346 (SH) IN/TH/ID/MY/SA/AE/RU
Rear Wide Angle Camera Module Component iQOO 13
5436347 PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
5436354 Battery Cover Component iQOO 13 Alpha PD2408CF/DF/GF (SH) TH/ID/MY/SA/AE/RU
5436353 Battery Cover Component iQOO 13 Nardo Grey PD2408F/BF (SH) IN
5436355 Battery Cover Component iQOO 13 Legend PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
5436360 Side Keys Component iQOO 13 Alpha PD2408CF/DF/GF (SH) TH/ID/MY/SA/AE/RU
5436359 Side Keys Component iQOO 13 Nardo Grey PD2408CF/DF/GF (SH) IN
5436361 Side Keys Component iQOO 13 Legend PD2408CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
4934898 PCB Semi-product iQOO 13 M Board PD2408GF_ID 256G+12G ID (SH) ID
4934875 PCB Semi-product iQOO 13 M Board PD2408GF 256G+12G (SH) TH/MY
4934839 PCB Semi-product iQOO 13 M Board PD2408F 256G+12G INF (SH) IN
4934846 PCB Semi-product iQOO 13 M Board PD2408EF_ID 1T+16G 印尼 (SH) ID
4934845 PCB Semi-product iQOO 13 M Board PD2408DF 512G+12G (SH) MY
4934841 PCB Semi-product iQOO 13 M Board PD2408CF_ID 512G+16G 印尼 (SH) ID
4934844 PCB Semi-product iQOO 13 M Board PD2408CF 512G+16G 2# (SH) TH/MY
4934843 PCB Semi-product iQOO 13 M Board PD2408CF 512G+16G 1# (SH) SA/RU
4934842 PCB Semi-product iQOO 13 M Board PD2408CF 512G+16G (SH) AE
4934840 PCB Semi-product iQOO 13 M Board PD2408BF 512G+16G INF (SH) IN
4934847 PCB Semi-product iQOO 13 ANA Board PD2408F/BF INF (SH) IN
4934848 PCB Semi-product iQOO 13 ANA Board PD2408CF/DF/GF (SH) ID/MY/SA/RU/AE/TH
4934852 Flexible PCBA iQOO 13 Antenna Small Boar PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
4934851 Flexible PCBA iQOO 13 LED-FPC Board PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
4934850 Flexible PCBA iQOO 13 FMA Board PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
4934849 Flexible PCBA iQOO 13 FK Board PD2408F/BF/CF/DF/GF (SH) IN/TH/ID/MY/SA/AE/RU
If you have any questions about the above, you can contact the preparer or technical support personnel through V
message
Preparation: Review: Approval:
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