Refrigerator

User manual

Free Standing Appliance

 Contents

Safety information 3
What you need to know about the safety instructions 3
Important safety symbols and precautions: 4
Important safety precautions 5
Contents

Severe warning signs for transportation and site 8

Critical installation warnings 9
Installation cautions 12
Critical usage warnings 12
Usage cautions 17
Cleaning cautions 19
Critical disposal warnings 21
Additional tips for proper usage 22
Instructions about the WEEE 23

Installation 24
Refrigerator at a glance 24
Step-by-step installation 27
Door removal for entrance 37

Operations 42
Feature panel 42
Dispenser panel (applicable models only) 47
Special features 48

Maintenance 54
Handle and care 54
Cleaning 56
Replacement 58

Troubleshooting 60
General 60
Do you hear abnormal sounds from the refrigerator? 64

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Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly to
ensure that you know how to operate the features and functions that your new appliance
offers safely and efficiently.

What you need to know about the safety instructions

• Warnings and Important Safety Instructions in this manual
do not cover all possible conditions and situations that may
occur.

Safety information
It is your responsibility to use common sense, caution,
and care when installing, maintaining, and operating your
appliance.
• Because these following operating instructions cover various
models, the characteristics of your refrigerator may differ
slightly from those described in this manual and not all
warning signs may be applicable. If you have any questions
or concerns, contact your nearest service center or find help
and information online at www.samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for
your appliance. When this product contains flammable gas
(Refrigerant R-600a), contact your local authority in regard to
safe disposal of this product.
• In order to avoid the creation of a flammable gas-air mixture
if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance may be sited depends on the
amount of refrigerant used.
• Never start up an appliance showing any signs of damage. If
in doubt, consult your dealer. The room must be 1 m3 in size
for every 8 g of R-600a refrigerant inside the appliance.
The amount of refrigerant in your particular appliance is
shown on the identification plate inside the appliance.

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 Safety information

• Refrigerant squirting out of the pipes could ignite or cause an

eye injury. When refrigerant leaks from the pipe, avoid any
naked flames and move anything flammable away from the
product and ventilate the room immediately.
- Failing to do so may result in fire or explosion.
Safety information

Important safety symbols and precautions:

Please follow all safety instructions in this manual. This manual
uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal
injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal
injury and/or property damage.
NOTE
Useful information that helps users understand or benefit from
the refrigerator.
These warning signs are here to prevent injury to you and
others.
Please follow them carefully.
After reading this section, keep it in a safe place for future
reference.

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Important safety precautions

Warning; Risk of fire / flammable materials

Safety information
WARNING
• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not locate multiple portable socket-outlets or portable
power supplies at the rear of the appliance.
• Fill with potable water only.
• Connect to potable water supply only.
• Keep ventilation openings, in the appliance enclosure or in
the built-in structure, clear of obstruction.
• Do not use mechanical devices or any other means
to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory, or mental
capabilities, or those who lack experience and knowledge,
unless they have been given supervision or instruction
concerning the use of the appliance by a person responsible
for their safety.

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 Safety information

• This appliance can be used by children aged from 8 years and

above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without
Safety information

supervision.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons
in order to avoid a hazard.
• The socket must be easily accessible so that the appliance can
be quickly disconnected from the supply in an emergency.
- It must be outside the area of the rear of the appliance.
• Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
• If the product is equipped with LED lamps, do not disassemble
the Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
- Use only the LED Lamps provided by the manufacturer or
its service agents.
• New hose-sets supplied with the appliance are to be used and
old hose-sets should not be reused.
• Have the refrigerator’s water supply connected only to a
potable water supply. To operate the ice maker properly,
water pressure of 206 ~ 861 kPa (30 ~ 125 psi) is required.
• For the most efficient use of energy, please keep the all inner
fittings such as baskets, drawers, shelves on the position
supplied by manufacturer.
• To get the best energy efficiency of this product, please leave
all shelves, drawers and baskets on their original position.

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How to minimize the energy consumption
• Install the appliance in a cool, dry room with adequate
ventilation.
• Ensure that it is not exposed to direct sunlight and never put
it near a direct source of heat (radiator, for example).
- Not to block any vents or grilles is recommended for
energy efficiency.

Safety information
- Allow warm food to cool down before placing it in the
appliance.
- Put frozen food in the refrigerator to thaw. You can then
use the low temperatures of the frozen products to cool
food in the refrigerator.
- Do not keep the door of the appliance open for too long
when putting food in or taking food out.
- The shorter time for which the door is open, the less ice
will form in the freezer.
- Clean the rear of the refrigerator regularly. Dust increases
energy consumption.
- Do not set temperature colder than necessary.
- Ensure sufficient air exhaust at the refrigerator base and
at the back wall of the refrigerator. Do not cover air vent
openings.
- Allow clearance to the right, left, back and top when
installing. This will help reduce power consumption and
keep your energy bills lower.

This appliance is intended to be used in household and similar

applications such as
- staff kitchen areas in shops, offices and other working
environments;

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 Safety information

- farm houses and by clients in hotels, motels and other

residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.

Severe warning signs for transportation and site

Safety information

WARNING
• When transporting and installing the appliance, care should
be taken to ensure that no parts of the refrigerating circuit
are damaged.
- Refrigerant leaking from the pipe work could ignite or
cause an eye injury. If a leak is detected, avoid any naked
flames or potential sources of ignition and air the room in
which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane
refrigerant (R-600a), a natural gas with high environmental
compatibility that is, however, also combustible. When
transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are
damaged.
• When transporting and installing the refrigerator, do not
touch the water hose on the back side of the refrigerator.
- This may damage the refrigerator and as a result the water
dispenser can not be used.

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Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place
where it may come in contact with water.
- Deteriorated insulation on electrical parts may cause an
electric shock or fire.

Safety information
• Do not place this refrigerator in direct sunlight or expose it to
the heat from stoves, room heaters, or other appliances.
• Do not plug several appliances into the same multiple power
strip. The refrigerator should always be plugged into its own
individual electrical outlet which has a voltage rating that
matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause a
fire hazard from overheated wires.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of fire.
• Do not use a power cord that has cracks or abrasion damage
along its length or at either end.
• Do not bend the power cord excessively or place heavy
objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a
heavy object on the power cord, insert the power cord
between objects, or push the power cord into the space
behind the appliance.
• When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or fire.

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 Safety information

• Never unplug your refrigerator by pulling on the power cord.

Always grip the plug firmly and pull straight out from the
outlet.
- Damage to the cord may cause a short-circuit, fire, and/or
electric shock.
• Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause an
Safety information

explosion or fire.
• Do not install this appliance near a heater or inflammable
material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or fire.
• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you
use it.
• Connect the power plug in the proper position with the cord
hanging down.
- If you connect the power plug upside down, the wire can
get cut off and cause a fire or electric shock.
• Make sure that the power plug is not crushed or damaged by
the back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the
packing materials on his or her head.
• Do not install this appliance in a humid, oily or dusty location,
in a location exposed to direct sunlight and water (rain drops).
- Deteriorated insulation of electrical parts may cause an
electric shock or fire.
• If any dust or water is in the refrigerator, pull out power plug
and contact your Samsung Electronics service center.
- Otherwise there is a risk of fire.

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• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
- This may result in an electric shock, fire, problems with the
product, or injury.
• You need to remove all the protective plastic film before you
initially plug the product in.

Safety information
• Children should be supervised to ensure that they do not play
with the snap rings used for door adjustment or the water
tube clips.
- There is risk of death by suffocation if a child swallows a
snap ring or water tube clip. Keep the snap rings and water
tube clips out of children’s reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator
before attempting to investigate or repair any part of the
appliance. Power leakages can cause severe electric shock.
• Never use gas pipes, telephone lines, or other potential
lightning attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage from
the refrigerator.
- This may result in an electric shock, fire, explosion, or
problems with the product.
• Plug the power plug into the wall socket firmly. Do not use
a damaged power plug, damaged power cord, or loose wall
socket.
- This may result in an electric shock or fire.
• The fuse on the refrigerator must be changed by a qualified
technician or service company.
- Failing to do so may result in an electric shock or personal
injury.

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 Safety information

Installation cautions
CAUTION
• Allow sufficient space around the refrigerator and install it on
a flat surface.
- If your refrigerator is not level, cooling efficiency and
durability can be declined.
Safety information

• Allow the appliance to stand for 2-3 hours before loading

foods after installation and turning on.
• We strongly recommend you have a qualified technician or
service company install the refrigerator.
- Failing to do so may result in an electric shock, fire,
explosion, problems with the product, or injury.

Critical usage warnings

WARNING
• Do not insert the power plug into a wall socket with wet
hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and
cause personal injury and/or material damage.
• Do not insert hands, feet or metal objects (such as chopsticks,
etc.) into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products
stored in the freezer with wet hands.
- This may cause frostbite.
• Do not put a container filled with water on the refrigerator.
- If spilled, there is a risk of fire or electric shock.

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• Do not keep volatile or flammable objects or substances
(benzene, thinner, propane gas, alcohol, ether, LP gas, and
other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in fire or explosion.
• Children should be supervised to ensure that they do not play
with the appliance.

Safety information
- Keep fingers out of “pinch point” areas. Clearances between
the doors and cabinet are necessarily small. Be careful
when you open the doors if children are in the area.
• Do not put your fingers or children's fingers between the
doors.
- Keep fingers out of the left and right door gaps. Be careful
when you open the doors if your fingers are in between
the doors.
• Do not let children hang on the door or door bins. A serious
injury may occur.
• Do not let children go inside the refrigerator. They could
become trapped.
• Do not insert your hands into the bottom area under the
appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientific materials, or
temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must not
be stored in the refrigerator.
• If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service
center.
• If any dust or water is in Refrigerator, pull out power plug
and contact your Samsung Electronics service center.
- Otherwise there is a risk of fire.

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 Safety information

• Do not let children step on a drawer.

- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the
refrigerator is unattended and do not let children enter inside
the refrigerator.
• Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or
Safety information

personal injury.
• Do not overfill the refrigerator with food.
- When you open the door, an item may fall out and cause
personal injury or material damage.
• Do not spray volatile material such as insecticide onto the
surface of the appliance.
- As well as being harmful to humans, it may also result in an
electric shock, fire, or problems with the product.
• Never put fingers or other objects into the water dispenser
hole, ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature
such as flammable sprays, flammable objects, dry ice,
medicine, or chemicals near or inside of the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator.
Do not place a lighted candle in the refrigerator for removing
bad odours.
- This may result in an electric shock or fire.
• Fill the water tank, ice tray and water cubes only with potable
water (mineral water or purified water).
- Do not fill the tank with tea, juice or sports drink, this may
damage the refrigerator.

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• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance. This may result in an
electric shock, fire, problems with the product, or injury. Do
not put a container filled with water on the appliance.
- If spilled, there is a risk of fire or electric shock.
• Never stare directly at the UV LED lamp for long periods of

Safety information
time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put shelf in upside down. Shelf stopper could not
work.
- It may cause a personal injury because of glass shelf drop.
• Keep fingers out of “pinch point” areas. Clearances between
the doors and cabinet are necessarily small. Be careful when
you open the doors if children are in the area.
• If a gas leak is detected, avoid any naked flames or potential
sources of ignition, and air the room in which the appliance is
standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or fire.
• Bottles should be stored tightly together so that they do not
fall out.
• This product is intended only for the storage of food in a
domestic environment.
• Never put fingers or other objects into the water dispenser
hole, ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the
refrigerator yourself.
• Do not use any fuse (such as cooper, steel wire, etc.) other
than a standard fuse.

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 Safety information

• If your refrigerator needs to be repaired or reinstalled,

contact your nearest service center.
- Failing to do so may result in an electric shock, fire,
problems with the product, or injury.
• If the refrigerator emits a burning smell or smoke, unplug
the refrigerator immediately and contact your Samsung
Electronics service center.
Safety information

- Failing to do so may result in an electric or fire hazards.

• Pull the power plug out of the socket before changing the
interior lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difficulty changing a non-LED light, contact
a Samsung service center.
• Plug the power plug into the wall socket firmly.
• Do not use a damaged power plug, damaged power cord or
loose wall socket.
- This may result in an electric shock or fire.

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Usage cautions
CAUTION
• Do not refreeze thawed food.
- Frozen and thawed food will develop harmful bacteria
faster than fresh.
- The second thaw will break down even more cells, leaching

Safety information
out moisture and changing the integrity of the product.
• Do not thaw meat at room temperature.
- Safety will depend on whether the raw product was
handled properly.
• Do not place glass bottles or carbonated beverages into the
freezer.
- The container may freeze and break, and this may result in
injury.
• Use only the ice maker provided with the refrigerator.
• If you will be away from home for a long period of time (on
vacation, for example) and won’t be using the water or ice
dispensers, close the water valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very long period
of time, (3 weeks or more) empty the refrigerator including
the ice bucket, unplug it, close the water valve, wipe excess
moisture from the inside walls, and leave the doors open to
prevent odors and mold.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the
refrigerator as this can obstruct free air circulation in the
refrigerator compartment.
- Wrap food up properly or place it in airtight containers
before putting it into the refrigerator.
- Please observe maximum storage times and expiration dates of
frozen goods.

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 Safety information

- There is no need to disconnect the refrigerator from the

power supply if you will be away for less than three weeks.
However, if you will be away for more than three weeks,
remove all the food and ice in the ice bucket, unplug the
refrigerator, close the water valve, wipe excess moisture
from the inside walls, and leave the doors open to prevent
odors and mold.
Safety information

• Service Warranty and Modification.

- Any changes or modifications performed by a 3rd party
on this finished appliance are not covered under Samsung
warranty service, nor is Samsung responsible for safety
issues that result from 3rd party modifications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag,
the refrigerator can be over cooled. If a cooling period
lasts too long, the water filter may break and cause water
leakage.
• Use only the ice-maker provided with the refrigerator.
• Wipe excess moisture from the inside and leave the doors
open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply, you
should wait for at least five minutes before plugging it back
in.
• When the refrigerator got wet by water, pull out the power
plug and contact your Samsung Electronics service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or
property damage.

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• Fill the water tank and ice cube trays with potable water only
(tap water, mineral water, or purified water).
- Do not fill the tank with tea or a sports drink. This may
damage the refrigerator.
• Be careful that your fingers are not caught in.
• If the refrigerator is flooded, make sure to contact your
nearest service center.

Safety information
- There is a risk of electric shock or fire.
• Do not keep vegetable oil in your refrigerator’s door bins. The
oil can solidify, making it foul-tasting and difficult to use. In
addition, the open container can leak and the leaked oil can
cause the door bin to crack. After opening an oil container, it
is best to keep the container in a cool and shaded place such
as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil,
etc.

Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the
refrigerator.
- There is a risk of fire or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove
bad odors.
- This may result in an electric shock or fire.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.

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 Safety information

• If any foreign substance such as water has entered the

appliance, unplug the power plug and contact your nearest
service center.
- Failing to do so may result in an electric shock or fire.
• Use a clean, dry cloth to remove any foreign matter or dust
from the power plug blades. Do not use a wet or damp cloth
when cleaning the plug.
Safety information

- Otherwise, there is a risk of fire or electric shock.

• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox, Chloride for cleaning.
- They may damage the surface of the appliance and may
cause a fire.
• Never put fingers or other objects into the dispenser hole.
- It may cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the
appliance from the wall socket.
- Failing to do so may result in an electric shock or fire.
• Use a clean sponge or soft cloth and a mild detergent in warm
water to clean the refrigerator.
• Do not use abrasive or harsh cleansers such as window
sprays, scouring cleansers, flammable fluids, muriatic acid,
cleaning waxes, concentrated detergents, bleaches, or
cleansers containing petroleum products on exterior surfaces
(doors and cabinet), plastic parts, door and interior liners, and
gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when
they are cold. Glass shelves and covers may break if exposed
to sudden temperature changes or impacts such as bumping
or dropping.

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Critical disposal warnings
WARNING
• Please dispose of the packaging material from this product in
an environmentally friendly manner.
• Ensure that none of the pipes on the back of the refrigerator
are damaged prior to disposal.

Safety information
• R-600a or R-134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for
your refrigerator. If this refrigerator contains flammable gas
(Refrigerant R-600a), contact your local authority in regard to
safe disposal of this product.
• When disposing of this refrigerator, remove the door/door
seals and door latch so that small children or animals cannot
become trapped inside. Children should be supervised to
ensure that they do not play with the appliance. If trapped
inside, a child may get hurt or suffocate to death.
- If trapped inside, the child may become injury and
suffocate to death.
• Cyclopentane is used in the insulation. The gases in the
insulation material require a special disposal procedure.
Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of children,
as packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could
suffocate.

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 Safety information

Additional tips for proper usage

• In the event of a power failure, call the local office of your
electric company and ask how long the failure is going to last.
- Most power failures that are corrected in an hour or two
will not affect your refrigerator temperatures. However,
you should minimize the number of door openings while
Safety information

the power is off.

- Should the power failure last more than 24 hours, remove
and discard all frozen food.
• The refrigerator might not operate consistently (frozen
contents can thaw or temperatures can become too warm in
the frozen food compartment) if sited for an extended period
of time in a location where ambient air temperatures are
constantly below the temperatures for which the appliance is
designed.
• In case of particular foods, keeping it under refrigeration can
have a bad effect on preservation due to its properties.
• Your appliance is frost free, which means there is no need
to manually defrost your appliance. This will be carried out
automatically.
• Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts,
wrap the frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed completely.
• The temperature of two star section (sections) or
compartment (compartments) which have two star symbol
( ) is slightly higher than other freezer compartment
(compartments).
The two star section (sections) or compartment
(compartments) is (are) based on the instruction and/or the
condition as delivered.

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Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical &
Electronic Equipment)
(Applicable in countries with separate collection
systems)

Safety information
This marking on the product, accessories or literature
indicates that the product and its electronic accessories
(e.g. charger, headset, USB cable) should not be
disposed of with other household waste at the end
of their working life. To prevent possible harm to the
environment or human health from uncontrolled waste
disposal, please separate these items from other types
of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer
where they purchased this product, or their local
government office, for details of where and how
they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check
the terms and conditions of the purchase contract. This
product and its electronic accessories should not be
mixed with other commercial wastes for disposal.

For information on Samsung’s environmental commitments and

product specific regulatory obligations e.g. REACH visit: www.
samsung.com/uk/aboutsamsung/sustainability/environment/
our-commitment/data/
(For products sold in European countries and in the UK only)

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 Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and
to prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualified technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power cord before servicing or replacements.

Refrigerator at a glance
The actual appearance of your refrigerator may differ, depending on the model and the
country.

Normal models
Installation

11

01
04

02 10

05

14

07

03 06

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Dispenser-featured models

11

10

04
08

01 05

15
14

Installation
09

02
07

03 06

12 13

01 Freezer shelves 02 Multipurpose freezer 03 Dried food and meat

bin storage drawer
04 Refrigerator bin 05 Refrigerator shelves 06 Vegetable drawer
07 Multipurpose drawer 08 Ice maker bucket ** 09 Water tank *
10 Wine rack * 11 Dairy bin 12 Lower freezer bin *
13 Lower refrigerator bin * 14 Deodorizer filter * 15 Freezer guard *

* Applicable models only

** Dispenser models only

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 Installation

NOTE
• The design of the egg container may differ with the model.
CAUTION
For all models, do not change the position of the freezer shelves. Freezer shelves have
different lengths, and if you change the position, you may damage the product when
closing the door.
Installation

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Step-by-step installation

STEP 1 Select a site

Site requirements:
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 5 °C and 43 °C
Effective temperature range
The refrigerator is designed to operate normally in the temperature range specified by its
class rating.

Installation
Ambient Temperature range (°C)
Class Symbol
IEC 62552 (ISO 15502) ISO 8561
Extended Temperate SN +10 to +32 +10 to +32
Temperate N +16 to +32 +16 to +32
Subtropical ST +16 to +38 +18 to +38
Tropical T +16 to +43 +18 to +43

NOTE
The cooling performance and power consumption of the refrigerator may be affected
by the ambient temperature, the door-opening frequency, and the location of the
refrigerator. We recommend adjusting the temperature settings as appropriate.

English 27
 Installation

Clearance
See the pictures and table below for space requirements for installation.

B Depth “A” 716

Width “B” 912
A
Height “C” 1744
Overall Height “D” 1780
C D
(unit: mm)

01 more than 50 mm recommended

Installation

01 02 165°
03 165°
04 564 mm
05 1726 mm
06 610 mm
07 908 mm
02 03
08 29 mm
09 1165 mm
04

05

07

06
08

09

NOTE
The measurements in the above table may differ, depending on the measuring method.

28 English
STEP 2 Spacing (applicable models only)

1. Open the door and locate the provided

spacer.
2. Unpack the spacer and attach it to the
rear of the refrigerator as shown. It
helps ventilate air to the rear wall and
save power consumption.

STEP 3 Flooring

• The surface to install the refrigerator

Installation
must support a fully loaded refrigerator.
• To protect the floor, put a large piece
of cardboard on each leg of the
refrigerator.
• Once the refrigerator is in its final
position, do not move it unless
necessary to protect the floor. If you
have to, use a thick paper or cloth such
as old carpets along the movement
path.

NOTE
If the refrigerator cannot pass through the entrance due to its size, see the Door removal
for entrance section in the Installation chapter.

English 29
 Installation

STEP 4 Adjust the levelling feet

CAUTION
• The refrigerator must be levelled on a flat, solid floor. Failing to do so can cause
damage to the refrigerator or physical injury.
• Levelling must be performed with an empty refrigerator. Make sure no food items
remain inside the refrigerator.
• For safety reasons, adjust the front side a little higher than the rear side.
The refrigerator can be levelled using the front legs that have a special screw (leveller) for
levelling purposes. Use a flat-head screwdriver for levelling.

To adjust the height of the freezer side:

Insert a flat-head screwdriver into the
leveller of the freezer-side front leg. Turn
the leveller clockwise to raise, or turn it
Installation

counter clockwise to lower.

To adjust the height of the fridge side:

Insert a flat-head screwdriver into the
leveller of the fridge-side front leg. Turn
the leveller clockwise to raise, or turn it
counter clockwise to lower.

30 English
STEP 5 Adjust the door height as well as the door gap
To adjust the height of a door
The height of a door can be adjusted using the clamp nut and the height nut on the front
bottom of each door.

1. Open the door to adjust, and locate the

two nuts (A) and (B) on the front bottom
of the door.

Installation
A

2. With a 19 mm spanner (not provided),

turn the clamp nut (A) clockwise to
loosen. Then, open the door, and do the
A following inside the door.
- To raise the door, turn the height nut
(B) counter clockwise.
- To lower the door, turn the height
nut (B) clockwise.

3. When complete, tighten the clamp nut

(A) by turning it counter clockwise.

English 31
 Installation

STEP 6 Connect the water dispenser line (applicable models only)

Parts and tools required

Water line fixer and screws Coupler Water line

Water filter lock-clip Water filter Check valve

Installation (external dispenser line)

Installation

1. Assemble the water pipe line using

couplers.
2. Close the main water supply, and then
close the water tap.
3. Connect the coupler to the cold water
tap.

CAUTION
• Make sure you connect the coupler to the cold water tap. Connection to the hot water
tap may cause the water filter to be clogged and fail to operate normally.
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
• The water line must be repaired by a qualified professional. If you encounter a water
leak, contact a local Samsung service centre or the installer of the water line.

32 English
STEP 7 Connect to a water source (applicable models only)
CAUTION
• The water line must be connected by a qualified technician.
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
To connect the cold water pipe to the water filtering hose
CAUTION
• Make sure the water filtering hose is connected to a cold, potable water source pipe.
Connecting to the hot water pipe may cause the water filter to malfunction.

1. Shut off the water supply by closing the

Installation
main water valve.
1 2. Locate the cold, potable water pipe (1).
A
3. Follow the Water Line Installation to
connect to the water pipe.

A B

A. Close Main Water pipe

B. No gap

NOTE
New hose-sets supplied with the appliance
are to be used and old hose-sets should
not be reused.

English 33
 Installation

To connect the water filtering hose to the water line

1. Loosen and remove the compression

a nut (a) from the water line of the
refrigerator, and insert it to the water
a
filtering hose.
2. Tighten up the compression nut (a) to
connect the water filtering hose and the
A water line.
3. Open the main water valve and check
a for any leaks.
03
4. If there are no leaks, dispense about 10
B
litres of water or dispense the water for
6 - 7 minutes before actually using the
A. Water Line from unit
refrigerator to remove impurities inside
Installation

B. Water Line from Kit

the water filtering system.
5. Secure the water line to a sink or a wall
using a clip.
CAUTION
• Do not tighten the water line
excessively. Make sure the water line is
not bent, pinched, or squashed.
• Do not mount the water line on any
part of the refrigerator. This may
damage the refrigerator.

NOTE
If you have to relocate the refrigerator
after connecting the water line, make sure
the joined section of the water line must is
straight.

To repair the water line

CAUTION
The water line must be repaired by a qualified professional. If you encounter a water leak,
contact a local Samsung service centre or the installer of the water line.

34 English
Reverse osmosis water filtration system
The water pressure of the water supply system to a reverse osmosis water filtration
system must be between 206 kPa (30 psi) and 861 kPa (125 psi).
The water pressure of the reverse osmosis water filtration system to the refrigerator’s
cold water line must be at least 206 kPa (30 psi). If the water pressure is below the
specified:
• Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter
if necessary.
• Refill the water tank in the reverse osmosis system with water.
• If your refrigerator has a water filter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water filter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new filter
To purchase a new water filter (part type: HAFEX/EXP), contact a local Samsung service

Installation
centre.
To mount the water filter into place

1. Attach the lock clips (x2) to appropriate

positions under the sink, for instance.
Then, fix the lock clips firmly using
screws.
2. Insert the water filter into the upper
and lower clips in the correct direction.
Make sure to check the vertical
direction of the water filter.
NOTE
If the filter is installed horizontally, water
may remain in the filter. Therefore, vertical
installation is recommended.

CAUTION
Do not mount the water filter on any part
of the refrigerator. This may damage the
refrigerator.

English 35
 Installation

STEP 8 Initial settings

By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest, and wait for about an hour. Then, the freezer will be
slightly chilled, and the motor will run smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.

STEP 9 Final check

When installation is complete, confirm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a flat, level surface with a reasonable clearance from the
wall or the cabinet.
Installation

• The refrigerator is level and is sitting firmly on the floor.

• The door opens and closes freely, and the interior light turns on automatically when
you open the door.

36 English
Door removal for entrance
If the refrigerator cannot pass through the entrance due to its size, follow these
instructions:

Tools required (not provided)

These tools are used for removing the doors.

Phillips screwdriver Flat-head Socket spanner Allen spanner

screwdriver (10 mm) (5 mm)

Disconnect the water line

Installation
1. From the bottom rear side of the
refrigerator, pull out the water line to
the front.
NOTE
The refrigerator’s water line is a water
circulation line that connects between the
water pipe from the water source and the
hoses from the water filtering system of
the refrigerator.

2. To disconnect the hoses, press and hold

the transparent coupler (A) and detach
the water hose (B).
CAUTION
Do not apply excessive force to the
A coupler. It may break.

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 Installation

Detach the doors

CAUTION
The door may fall off or over and damage itself during any of these steps. To prevent an
accident, use extreme caution when performing these steps.

1. Use a Phillips screwdriver to unscrew

the hinge covers (A) on the top of each
A
door.
2. Open the doors to loosen the hinges
and remove the hinge covers. Once the
covers are removed, close the doors.
A
Installation

3. Disconnect the electrical harness.

4. Unscrew the hinge screws (B) counter

B
clockwise, and remove the upper hinge
(C). Be careful as the door can fall on
you, causing physical injury.
C

38 English
 5. Remove the hinges (C) on both sides.
C
6. Gently lift up the doors one by one to
remove. Use caution as the door may
fall off or over.

Reconnect the water hoses

Once the refrigerator has passed through the entrance, reconnect the water hoses.

Installation
CAUTION
A • Make sure the water hoses are
connected with matching colours.
• To prevent water leaks, each water
hose must be inserted fully to the
centre of the transparent coupler.
A. Centre of transparent coupler • After reconnecting the water hoses,
push them under the cabinet and
arrange them on the hook.

English 39
 Installation

Reattach the doors

CAUTION
• Before reattaching the doors, make sure all the electrical connectors are properly
connected.
• The freezer door must be reattached before the fridge door.

1. Hold the freezer door and hook to the

hinge at the bottom of the refrigerator.
Installation

2. On the top side, insert the hinge (A) into

the hinge slot.

3. Insert the upper hinge shaft (B) into

D
the hinge hole (C). Make sure the hinge
shaft is straight so that all screw holes
are fully revealed. Then, tighten the
hinge screws (D) clockwise.

40 English
4. Connect the electrical harness.

5. Insert the hinge covers with the front

sides first, and then tighten the screws.
Use a Phillips screwdriver for this step.

Installation

English 41
 Operations

Feature panel

Type A Type B Type C

01 01 01

02 02 02

03 03 03

04 04
Operations

05 05 05

06 06 06

01 Fridge / Power Cool 02 Vacation

03 Freezer / Power Freeze 04 Ice Maker / Filter Reset *
05 Door Alarm 06 Lock

* Applicable models only

42 English
01 Fridge / Power Cool (3 sec)

The Fridge button can be used to set the fridge temperature, or to

activate/deactivate Power Cool.
Fridge
You can manually adjust the cooling temperature for the fridge. Keep
pressing Fridge to select a desired temperature between 1 °C and 7 °C.
Power Cool speeds up the cooling process at maximum fan speed.
This is useful to quickly cool food that spoils quickly, or after the door
is left open for some time. The fridge keeps running at full speed for
Power Cool several hours and then returns to the previous temperature.
Press and hold Fridge for 3 seconds.
The corresponding indicator ( ) lights up, and the refrigerator will
speed up the cooling process for you.

02 Vacation (3 sec)

If you are going on vacation or a business trip, or if you do not intend

to use the fridge for an extended time, use the Vacation mode.
• To activate Vacation mode, press and hold Vacation for 3 seconds.
The Vacation On indicator turns on while the display of the fridge
temperatures will turn off. The fridge temperature will be controlled

Operations
under 17 °C.
Vacation • To deactivate Vacation mode, press and hold Vacation again for 3
seconds. The fridge temperature will return to the previous setting.
NOTE
• Make sure to remove foods in the fridge compartment before using
Vacation mode.
• The Vacation mode will be disabled if you adjust the temperature.

English 43
 Operations

03 Freezer / Power Freeze (3 sec)

The Freezer button can be used to set the freezer temperature, or to

Freezer activate Power Freeze. Available temperatures are between -15 °C and
-23 °C.
Power Freeze speeds up the freezing process at maximum fan speed.
The freezer keeps running at full speed for 50 hours and then returns
to the previous temperature.
• To activate Power Freeze, press and hold Freezer for 3 seconds.
The corresponding indicator ( ) lights up, and the refrigerator will
speed up the freezing process for you.
• To deactivate, press and hold Freezer for 3 seconds again. The
Power Freeze freezer returns to the previous temperature setting.
• To freeze large amounts of food, activate Power Freeze for at least
20 hours before putting food in the freezer.
NOTE
Using Power Freeze increases power consumption. Make sure you turn
it off and return to the previous temperature if you do not intend to
use it.
Operations

44 English
04 Ice Maker / Filter Reset (3 sec)

Press Ice Maker to turn the ice maker on or off.

The ice maker has 2 indicators ( / ) to
indicate the operating status.
• When the ice maker operates, the corresponding indicator (
) turns on.
• When the ice maker is turned off, the corresponding indicator (
) turns on. In this case, ice making is disabled even
if you press the Cubed Ice or Crushed Ice buttons on the dispenser
panel. To enable ice making, you must turn the ice maker on.
Ice Maker • When the ice maker is off, pressing the dispenser lever for more
than 5 seconds will automatically turn on the ice maker.
• When you turn the ice maker off, you must wait at least 1 minute
before you can turn it back on.
CAUTION
If the ice bucket has been removed, you must turn the ice maker off.
NOTE
If the ice maker is turned off, it will turn on if you press and hold the
ice lever for more than 5 seconds.

Operations
After about 6 months (approximately 300 gallons) of using the original
water filter, the Filter indicator turns red to remind you that the filter
needs to be replaced. The Filter indicator blinks ref for several seconds
when you open the door, reminding you that the filter needs to be
replaced. If this happens, replace the filter, and press and hold Filter
Reset for 3 seconds. The filter indicator will be reset, and the Filter
Filter Reset indicator turns off.
NOTE
Some regional areas have relatively large amounts of lime contained
in the water. This may reduce the lifecycle of the filter. In these areas,
you will have to replace the water filter more often than specified
above.

English 45
 Operations

05 Door Alarm

You can set the alarm for a reminder. If the door is left open for more
than 2 minutes, the alarm will sound with the alarm indicator blinking.
The alarm is enabled by factory default. To disable the alarm, press
Door Alarm. To enable, press Door Alarm again.
Door Alarm
If the door is left open for 5 minutes, internal lights (in the fridge
and freezer) will blink for 10 seconds and then turn on. This will be
repeated every minute for 5 minutes. This is to alert hearing-impaired
users that a door is open and it is normal.

06 Lock (3 sec)

To prevent accidental setting changes, press and hold Lock for 3

seconds. The main panel will be disabled and the Lock indicator ( )
will turn on.
When Lock is on, the indicator blinks if any button on the main panel
is pressed.
If you press and hold the button again for more than 3 seconds, Lock
Lock will be deactivated.
(Main panel) However, Lock will be reactivated if no button is pressed within 1
Operations

minute.
NOTE
Lock on the main panel does not affect the dispenser. The dispenser
operates independently and so does the dispenser lever. To lock
the dispenser and the dispenser lever, use the Lock function on the
dispenser.

46 English
Dispenser panel (applicable models only)

01 02 03

01 Water / Lock 02 Cubed Ice

03 Crushed Ice

01 Water / Lock (3 sec)

To dispense chilled water, press Water. The corresponding

Water
indicator turns on.
To prevent use of the dispenser panel buttons and the dispenser

Operations
lever, press and hold Water for more than 3 seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
Lock
When dispenser lock is on, the indicator blinks if any button on
(Dispenser panel / the dispenser panel is pressed or the dispenser lever is pressed.
Dispenser lever)
NOTE
The Lock on the dispenser panel does not affect the controls on
the main panel. To lock the main panel, use the Lock function on
the main panel.

02 Cubed Ice

Press Cubed Ice to dispense cubed ice. The corresponding

Cubed Ice
indicator turns on.

03 Crushed Ice

Press Crushed Ice to dispense crushed ice. The corresponding

Crushed Ice
indicator turns on.

English 47
 Operations

Special features
The refrigerator features user-oriented devices that you can use to benefit from.
Water/Ice dispenser (applicable models only)
Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To
dispense chilled water, press Water on the dispenser panel. Put a water glass under the
dispenser, and then push the dispenser lever.
To dispense water with ice

1. With the Ice Maker enabled, press

Cubed Ice or Crushed Ice to select the
ice type.
2. Put a water glass under the dispenser,
and then push the dispenser lever with
the glass. Ice will be dispensed from the
dispenser.
3. Press Water to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the
Operations

dispenser.

NOTE
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1
minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the first 1-2 glasses of
water.
Ice maker (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy filtered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the first 4 to 6 ice cubes into a glass.

48 English
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the first glass-full of ice.
NOTE
• If you consume all the ice at once, you must wait 8 hours before dispensing the first 4
to 6 cubes. This ensures that the ice bucket is filled with ice properly.
• Ice cubes generated rapidly may look white, which is normal.
CAUTION
Dispense the ice according to the size of the cup.
• If you dispense excessive amount, ice may fall out on the ground and cause personal
injury.
• Ice may accumulate and block the ice chute.
To fill the water tank (applicable models only)

For first-time use, clean the inner side of

the water tank and dry well.
1. Hold both handgrips on the front of the
tank, and slide out as shown.

Operations
2. Open the front lid (A) of the cover or
the entire cover (B) and fill the tank
with a max of 5 litres water.
CAUTION
Do not exceed the max line. Water
overflows.
A B

3. Reinsert the water tank and fit into the

dispenser mechanism. Make sure the
front side (with the front lid) of the tank
faces to the front.

CAUTION
• Make sure the water tank fits into the shelf. Otherwise, the water tank may not operate
properly.

English 49
 Operations

• Do not use the refrigerator without inserting the water tank. This may decrease the
cooling performance.
• Fill the tank only with potable water such as mineral or purified water. Do not use
other liquid.
• Use caution when moving a filled tank. Physical injury may occur if the tank is
dropped.
• Do not try to disassemble the internal pump yourself. If the internal pump is damaged
or disconnected from the water tank, the dispenser does not operate.
For first-time use
• Push the dispenser lever for 10 seconds to emit air from the hoses of the water supply
system.
• Discard the first six glasses of water to remove impurities in the water supply system.

Ice making (applicable models only)

The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy filtered water with cubed or crushed ice to your preference.

If ice does not dispense, first check the ice

maker if it makes ice properly.
To check the ice maker
Operations

1. Gently hold the icemaker bucket (B)

with both hands and remove it from the
ice chute (A).
2. Check the icemaker bucket if it contains
ice as appropriate.
A B

3. Press the button (C) on the bottom of

the ice maker.
4. You will hear a chime if the ice maker
operates properly.
NOTE
C
If this symptom continues, contact the
water line installer or a local Samsung
service centre.

CAUTION
• Do not press the button repeatedly after the ice tray is filled with ice or water. Water
may overflow or ice may be jammed.

50 English
• When the refrigerator recovers power supply after a power failure, the icemaker
bucket may contain a mix of melted and jammed ice cubes, resulting in a system
failure. To prevent this, make sure to empty the icemaker bucket before using the
refrigerator.
• To prevent dropping the icemaker bucket, make sure to use both hands when removing
or reinserting the icemaker bucket.
• Do not let children hang on or play with the ice dispenser or the icemaker bucket.
Children may get hurt.
• Do not put fingers or other objects into the dispenser hole or the ice chute. This may
cause physical injury or property damage.
NOTE
• Removal of the icemaker bucket does not affect the thermal and mechanical
performance of the refrigerator.
• The declared freezer volume is measured with the freezer guide and the bottom shelf,
after removing the ice maker, upper and lower drawers.

Operations

English 51
 Operations

To secure more storage space (applicable models only)

If you do not use the ice maker and need

more storage space, remove the icemaker
G
bucket (A) and ice maker cover (G). Then,
insert the Freezer guard (Optional) (B) into
A
the icemaker bucket’s place.
B
CAUTION
If the ice bucket has been removed, you
must turn the ice maker off.

To secure more space, remove the upper

drawer (C), lower drawer (D), and lower
C E drawer cover (E). Then, insert the provided
bottom shelf (F).
NOTE
• Removing the drawers does not affect
the temperature or usage of the freezer.
• The declared freezer volume is
D F measured with the bottom shelf, after
Operations

removing the upper drawer, lower

drawer, and lower drawer cover.

For more space, remove the water tank

and use the space to store more items.

52 English
Icemaker bucket

If you do not dispense ice for an extended

period, ice may form clumps inside the
bucket. If this happens, remove and empty
the icemaker bucket.
1. To remove the icemaker bucket, gently
lift it up and pull out slowly while
holding the handgrips with both hands.
2. Remove and empty the icemaker
bucket.
3. When done, turn the gear handle on the
rear of the bucket by 90°, and then put
the bucket back into position. Make sure
the bucket is inserted properly until you
hear a clicking sound.
4. Press Ice Maker to reset the ice maker.

Operations
CAUTION
• Do not apply excessive force to the
bucket cover. The cover may break.
• Do not close the door hard. Water may
spill over the ice maker.
• To prevent injury, make sure to clean
up any ice or water that has fallen on
the floor.
• To prevent accidents or injury, do
not let children play with the water
dispenser or the ice maker.
• Do not put your hand or an object into
the ice chute. This may cause physical
injury or product damage.

NOTE
• Any sound from the ice maker is normal, which outputs during the ice making process.
• While the door is open, neither the ice maker nor the water dispenser operates.

English 53
 Maintenance

Handle and care

Shelves (fridge/freezer)

• To remove a shelf, fully open the

corresponding door. Hold the front of
the shelf and gently lift up and slide
Rear out.
• If the door cannot fully open, slide out
1
the shelf half way to the front and turn
it over to remove.

CAUTION
• The shelf must be inserted correctly. Do
2
not insert upside down.
• Glass containers may scratch the
surface of glass shelves.
• Do not insert a shelf in the wine
3
rack position. This may damage the
refrigerator. (applicable models only)

Door bins
Maintenance

To remove a door bin, hold the front sides

of the bin and gently lift up to remove.

54 English
Drawers

Gently lift up the front of the drawer and

slide out.

Vegetable / Dry drawers

To remove the vegetable drawer from the

fridge or the dry drawer from the freezer.
1. First, remove surrounding multipurpose
drawers if necessary.

2. Gently pull out the vegetable/dry

drawer.
3. If your refrigerator is provided with a

Maintenance
cover (A) for the vegetable/dry drawer,
remove the cover. For this, hold the
front of the shelf and gently lift up and
A
slide out.

Icemaker bucket
To remove the ice maker bucket, see the Icemaker bucket section on page 53.

English 55
 Maintenance

Cleaning

Interior and exterior

WARNING
• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning
purposes. They may damage the surface of the refrigerator and cause a fire.
• Do not spray water onto the refrigerator. This may cause electric shock.
• Do not put fingers or other objects into the dispenser hole.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.

Ice / Water dispenser (applicable models only)

NOTE
For hygienic purposes, frequently clean the dispenser area.
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To
prevent this, remove the residual ice from the chute using a soft, clean cloth.

Rubber seals
Maintenance

If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.

56 English
Rear panel

To keep cords and exposed parts of the

rear panel free of dirt, vacuum the panel
once or twice a year.

CAUTION
Do not remove the rear panel cover. Electric shock may occur.

Replacement

Water filter (applicable models only)

CAUTION
• Do not use third-party water filters. Use only Samsung-provided or -approved filters.
• Unapproved filters may leak and damage the refrigerator, causing electric shock.
Samsung holds no responsibility for any damage that may occur from use of third
party water filters.

Maintenance
• The filter indicator turns red as a reminder that lets you know it is time to replace the
water filter.

1. Shut off the main water supply.

2. Connect the water supply line to the
inlet side of the filter to the end.
3. Connect the dispenser line to the outlet
side of the filter.

English 57
 Maintenance

4. Check if there is any leak. If not, fix the

lines with the clips.
5. Put the water filter into place and fix it
with the clips.
6. Press and hold Filter Reset for 3
seconds to reset the filter lifecycle.
7. When replacing is complete, flush 1 litre
of water to remove impurities from the
water line.

CAUTION
When adjusting the length of the water
line tubing, make sure to smooth out the
cut surface at a right angle. This is to
prevent a water leak.

NOTE
• A newly installed filter may cause the water dispenser to spurt water briefly. This is
because air has entered the water line.
• This replacement process may involve the refrigerator to drip water onto the floor. If
this happens, wipe up with dry cloths.
Maintenance

Reverse osmosis water filtration system

The water pressure of the water supply system to a reverse osmosis water filtration
system must be between 206 kPa (30 psi) and 861 kPa (125 psi).
The water pressure of the reverse osmosis water filtration system to the refrigerator’s
cold water line must be at least 206 kPa (30 psi). If the water pressure is below the
specified:
• Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter
if necessary.
• Refill the water tank in the reverse osmosis system with water.
• If your refrigerator has a water filter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water filter.
For more information or servicing, contact a licensed plumbing professional.

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Ordering a new filter
To purchase a new water filter (part type: HAFEX/EXP), contact a local Samsung service
centre.

Deodorizer filter

• Put the flat-head driver in the groove

on the bottom of the deodorizer filter
cover, and pry up. Replace the filter,
and then put the filter cover back.
• The recommended usage period of the
deodorizer filter is one year, and the
period may vary depending on your
usage. You can purchase the deodorizer
filter separately from the service center.

Lamps
The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a
local Samsung service centre.

Lamp (Light Source)

This product contains a light source of energy efficiency class <G>.
The lamp(s) and/or control gear(s) are not user-serviceable. To replace the lamp(s) and/or
control gear(s) in the product, contact a local Samsung service centre.
For detailed instructions on replacing lamp(s) or control gear(s) in your product, visit the

Maintenance
Samsung website (http://www.samsung.com), go to Support > Support home, and then
enter the model name.
For detailed instructions on dismantling lamp(s) and/or control gear(s), simply follow the
replacement instruction reached as described above.

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 Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.

General

Temperature
Symptom Possible causes Solution
• Power cord is not plugged • Properly plug in the power
in properly. cord.
• Temperature control is not
• Set the temperature lower.
set correctly.
• Refrigerator is located near • Keep the refrigerator away
a heat source or direct from direct sunlight or a
Fridge/freezer does sunlight. heat source.
not operate. • We recommend that the gap
Fridge/freezer • Not enough clearance between the refrigerator
temperature is warm. between refrigerator and and nearby walls (or
nearby walls or cabinets. cabinets) is more than
50 mm.
• The refrigerator is
• Do not overload the
overloaded. Food is
refrigerator. Do not allow
blocking the refrigerator
food to block vents.
vents.
Fridge/freezer is • Temperature control is not
• Set the temperature higher.
over-cooling. set correctly.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
Troubleshooting

If the ambient temperature

rises, this equipment may
• Refrigerator has heat-proof not work effectively. This is
Interior wall is hot.
piping in the interior wall. not a system failure.

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Odour
Symptom Possible causes Solution
• Clean the refrigerator and
• Spoiled food.
Refrigerator has remove any spoiled food.
odours. • Make sure strong smelling
• Food with strong odours.
food is wrapped airtight.

Frost
Symptom Possible causes Solution
Frost around the • Make sure no food blocks
• Food is blocking the vents.
vents. the refrigerator vents.
• Make sure food does not
Frost on interior
• Door is not closed properly. block the door. Clean the
walls.
door gasket.

Condensation
Symptom Possible causes Solution
• Remove the moisture and
• If door is left open, moisture do not leave a door open
Condensation forms enters the refrigerator. for extended periods of
on the interior walls. time.
• Food with high moisture • Make sure food is wrapped
content. airtight.

Water/ice (dispenser models only)

Symptom Possible causes Solution
Troubleshooting

• Make sure the water

Water flow is weaker pressure is between
• Water pressure is too low.
than normal. 206 kPa (30 psi) to 861 kPa
(125 psi).
• The ice maker function is
Ice maker makes a activated, but the water
• Turn off the Ice maker.
buzzing sound. supply to the refrigerator
has not been connected.

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 Troubleshooting

Symptom Possible causes Solution

• You must wait for 24 hours
• Ice maker has just been
for the refrigerator to make
installed.
ice.
• Set the freezer temperature
Ice maker does not • Freezer temperature is too
below -18 °C (0 °F) or -20 °C
make ice. high.
(-4 °F) in warm ambient air.
• Dispenser panel Lock is • Deactivate dispenser panel
activated. Lock.
• Ice maker is off. • Turn on the ice maker.
• If you won't be using the
• Ice may jam if the ice
refrigerator for a long time,
dispenser is not used for a
empty the ice bucket and
long time (approx. 3 weeks).
turn off the ice maker.
• Ice bucket is not properly • Make sure the ice bucket is
inserted. properly inserted.
• Check if the water line is
Ice does not dispense. installed correctly. Check if
the water line stop cock is
• Water line is not connected closed.
properly or water supply is
not on.
Troubleshooting

62 English
 Symptom Possible causes Solution
• Check if the water line is
installed correctly. Check if
the water line stop cock is
• Water line is not connected closed.
properly or water supply is
not on.

Water does not

dispense.
• Dispenser panel Lock is • Deactivate dispenser panel
activated. Lock.
• Use only Samsung-provided
or approved filters.
• A third-party water filter
• Unapproved filters may
was installed.
leak and damage the
refrigerator.

Troubleshooting

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 Troubleshooting

Do you hear abnormal sounds from the refrigerator?

Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.

These sounds are normal.

• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.

Clicking! Buzzing!
or Chirping!

• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.

SSSRRR! Whir!

• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
Troubleshooting

HiSS!

64 English
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes,
causing bubbling sounds.

Bubbling!

• As the refrigerator temperature increases or decreases, plastic parts contract and

expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.

Cracking!

• For ice maker models: When the water valve opens to fill the ice maker, buzzing
sounds may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing
sounds may occur.
Troubleshooting

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 Appendix

Safety Instruction
• For the most efficient use of energy, please keep the all inner fittings such as baskets, drawers,
shelves and ice cube tray on the position supplied by manufacturer.
• This refrigerating appliance is not intended to be used as a built-in appliance.

Install Instruction

For refrigerating appliances with climate class

Depending on the climate class, This refrigerating appliance is intended to be used at ambient
temperatures range as specified following table.
The climate class can be found on the rating plate. The product may not operate properly at
temperatures outside of the specific range.

You can find climate class on label inside of your refrigerator

Effective temperature range
The refrigerator is designed to operate normally in the temperature range specified by its class
rating.

Ambient Temperature range (°C)

Class Symbol
IEC 62552 (ISO 15502) ISO 8561
Extended Temperate SN +10 to +32 +10 to +32
Temperate N +16 to +32 +16 to +32
Subtropical ST +16 to +38 +18 to +38
Tropical T +16 to +43 +18 to +43

NOTE
The cooling performance and power consumption of the refrigerator may be affected by the
ambient temperature, the door-opening frequency, and the location of the refrigerator. We
recommend adjusting the temperature settings as appropriate.

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Temperature Instruction

Recommended Temperature
The optimal temperature setting for food storage:
• Fridge: 3 °C
• Freezer: -19 °C
• Meat & Fish of FlexZone : 0 °C (only for RS65R568*** & RS65R569*** model)
• Beverage of FlexZone : 1 °C (only for RS65R568*** & RS65R569*** model)
• Fruit & Vegetable of FlexZone : 3 °C (only for RS65R568*** & RS65R569*** model)
• Fridge of Flex Zone : 3 °C (only for RS65R568*** & RS65R569*** model)
NOTE
The optimal temperature setting of each compartment depends on the ambient temperature. Above
optimal temperature is based on the ambient temperature of 25 °C.

Power Cool
Power Cool speeds up the cooling process at maximum fan speed. The fridge keeps running at full speed
for two and a half hours and then returns to the previous temperature.

Power Freeze
Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full
speed for 50 hours and then returns to the previous temperature. To freeze large amounts of food,
activate Power Freeze for at least 20 hours before putting food in the freezer.
NOTE
When you use this function the energy consumption of the refrigerator will increase. Remember to turn it
off when you don’t need it and return the freezer to your original temperature setting.

How to store for best preservation (applicable models only)

Cover foods to retain moisture and prevent them from picking up odors from other foods. A large pot of
food like soup or stew should be divided into small portions and put in shallow containers before being
refrigerated. A large cut of meat or whole poultry should be divided into smaller pieces or placed in
shallow containers before refrigerating.

Placement of Foods
Shelves Shelves should be adjustable to accommodate a variety of packages.
Sealed crisper drawers provide an optimal storage environment for fruits and
vegetables. Vegetables require higher humidity conditions while fruits require
Specialized compartment lower humidity conditions.
(applicable models only) Crispers are equipped with controls devices to control the humidity level.
(*Depending on model and options) An adjustable temperature meat drawer
maximizes the storage time of meats and cheeses.
Don’t store perishable foods in the door. Eggs should be stored in the carton on
Stored on the door a shelf. The temperature of the storage bins in the door fluctuate more than the
temperature in the cabinet. Keep the door closed as much as possible.

You can store frozen food, make ice cubes and freeze fresh food in the freezer
Freezer Compartment
compartment.

NOTE
Freeze fresh, undamaged food only. Keep food which is to be frozen away from food which is already
frozen. To prevent food from losing its flavour or drying out, place in airtight containers.

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 Appendix

Refrigerator & Freezer Storage Chart

The freshness longevity depends on temperature and exposure to moisture. Since product dates
aren’t a guide for safe use of a product, consult this chart and follow these tips.
Milk products

Product Refrigerator Freezer

Milk 1 week 1 month
Butter 2 weeks 12 months
Ice cream - 2-3 weeks
Natural cheese 1 month 4-6 months
Cream cheese 2 weeks Not recommended
Yogurt 1 month -

Meat

Product Refrigerator Freezer

Fresh roasts, steaks, chops 3-4 days 2-3 months
Fresh ground meat, stew
1-2 days 3-4 months
meat
Bacon 7 days 1 month
Sausage, Raw from pork,
1-2 days 1-2 months
beef, turkey

Poultry / Eggs

Product Refrigerator Freezer

Fresh poultry 2 days 6-8 months
Poultry salad 1 day -
Eggs, Fresh in shell 2-4 weeks Not recommended

Fish / Seafood

Product Refrigerator Freezer

Fresh fish 1-2 days 3-6 months
Cooked fish 3-4 days 1 month
Fish salad 1 day Not recommended
Dried or pickled fish 3-4 weeks -

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Fruits

Product Refrigerator Freezer

Apples 1 month -
Peaches 2-3 weeks -
Pineapple 1 week -
Other fresh fruit 3-5 days 9-12 months

Vegetables

Product Refrigerator Freezer

Asparagus 2-3 days -
Broccoli, Brussels sprouts,
3-5 days -
green peas, mushrooms
Cabbage, cauliflower,
1 week -
celery, cucumbers, lettuce
Carrots, beets, radishes 2 weeks -

Information for model and ordering spare parts

Model information
To access energy labelling information about this product on the European Product Registry for
Energy Labelling (EPREL), scan QR-Code on the energy label.
You can find QR-Code on the energy label in your product box.

Part information
• The minimum period during which spare parts, necessary for the repair of the appliance, are
available
- 7 Years thermostats, temperature sensors, printed circuit boards and light sources, door
handles, door hinges, trays, baskets (boxes or drawers)
- 10 Years door gaskets
• The minimum duration of the guarantee of the refrigerating appliance offered by the
manufacturer 24 Months.
• Relevant information for ordering spare parts, directly or through other channels provided by
the manufacturer, importer or authorized representative
• You can find professional repair information on http://samsung.com/support.
You can find user servicing manual on http://samsung.com/support.

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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.

Country Contact Center Web Site

0800 726 786 (All Product)
NEW ZEALAND 0800 6 726 786 (Support for Smart Mobile www.samsung.com/nz/support
Devices)
1800 40 SAMSUNG (1800 40 7267864)
(Toll-Free)
INDIA www.samsung.com/in/support
1800 5 SAMSUNG (1800 5 7267864) (Toll-
Free)
08000-300-300 (Toll free)
BANGLADESH www.samsung.com/in/support
09612-300-300
1800-22-8899 (HHP)
MALAYSIA 1800-88-9999 (OTH) www.samsung.com/my/support
+603-7713 7420 (Overseas contact)
Dedicated Hotline for Mobile Phones:
#GALAXY (just dial #425299)

PHILIPPINES All Products : www.samsung.com/ph/support

1-800-10-7267864 [ PLDT - Toll Free ]
1-800-8-7267864 [ Globe - Toll Free ]
84222111 [ Landline ]
1800 7267864 | 1800-SAMSUNG (Other)
SINGAPORE www.samsung.com/sg/support
1800 4252997 | 1800-GALAXYS (HHP)
www.samsung.com/latin/support (Spanish)
PANAMA 800-0101
www.samsung.com/latin_en/support (English)
SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/za/support
UK 0333 000 0333 www.samsung.com/uk/support
IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support
+95-1-2399-888
MYANMAR www.samsung.com/mm/support
VIP HHP +95-1-2399-990
SRI LANKA 011 SAMSUNG (011 7267864) www.samsung.com/support
PAKISTAN 0800-Samsung (72678) www.samsung.com/pk/support

DA68-03843H-05