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Client Counselling Script

The document outlines a client counseling script for a legal consultation with a client named Rohan, who is facing multiple legal issues including social media defamation, private image leaks, and false allegations. The script emphasizes the importance of confidentiality, actively listening to the client, extracting key facts, and providing legal options in a clear and empathetic manner. It also details the next steps to be taken, including filing complaints and legal notices, and reassures the client of support throughout the process.

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Sameer Pradhan
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0% found this document useful (0 votes)
530 views4 pages

Client Counselling Script

The document outlines a client counseling script for a legal consultation with a client named Rohan, who is facing multiple legal issues including social media defamation, private image leaks, and false allegations. The script emphasizes the importance of confidentiality, actively listening to the client, extracting key facts, and providing legal options in a clear and empathetic manner. It also details the next steps to be taken, including filing complaints and legal notices, and reassures the client of support throughout the process.

Uploaded by

Sameer Pradhan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Client counselling script

1. Opening the Consultation

[Stand up, greet the client warmly, and offer a seat. Maintain eye contact and a reassuring
tone.]

Counsel:
"Good morning, Rohan. We understand you are going through a challenging time, and I
want you to know that this is a safe and confidential space. Whatever you will mention here
will be kept confidential and everything which you say to us will be kept in lock and key.
Everything we discuss here will remain strictly between us. Our role is to guide you through
your legal options and help you move forward with clarity. Take your time, and tell us how
can we assist you today?"

[Let Rohan speak. Actively listen, take notes, and nod reassuringly.]{ Here Rohan will
mention the facts to the counsel}

2. Extracting Key Facts

Counsel:
"I appreciate you sharing that, Rohan. Before we discuss legal remedies, We need a clear
understanding of all the facts. Let’s go through each aspect of your case step by step."

{Here we will ask questions to Rohan so he mentions all the facts clearly}

A. Social Media Defamation & Deepfake Video

1. When did the harassment begin, and in what form?


2. Who do you suspect is behind these social media accounts?
3. Do you have screenshots or URLs of the posts and the deepfake video?
4. Has your college administration taken any official stance on your suspension?

B. Private Image Leak & Blackmail

5. Have you received direct messages demanding money?


6. Were the private images leaked from an old chat with Simran?
7. Have you tried reporting these threats to the police or cyber cell?
C. False Rape Allegation Threat & Police Inaction

8. Has Simran explicitly threatened to file a rape case against you?


9. Do you have any proof of her threats—text messages, voice recordings, or witness
testimonies?
10. What exactly did the police say when you approached them?

[Acknowledge Rohan’s distress while maintaining a problem-solving approach.]

Counsel:
"I understand how overwhelming this must be for you, Rohan. The good news is that there
are clear legal steps we can take to address this. Let me walk you through your options."

Be empathic as much as possible during this period

3. Legal Analysis

Counsel:
"Based on the facts, we can take multiple legal actions to protect you. Let’s break them
down."

[Explain him easily in the layman’s language and we don’t have to bombard the client with
all these provisions.]

A. Legal Action for Cyber Harassment & Deepfake Video

File a complaint with the Cyber Crime Cell.

• Laws: Section 66C (Identity Theft), 67A (Obscene Content), 365 (Defamation).
• Evidence required: Screenshots, deepfake video, fake accounts.
• Next step: We will draft and submit a formal complaint.

Send a Legal Notice to College Authorities (if they acted unfairly).

• Request reconsideration of suspension based on lack of due process.

B. Legal Action for Private Image Leak & Blackmail


FIR against Simran & anonymous blackmailers.

• Laws: Section 77 BNS (Voyeurism), 383 (Extortion), IT Act 67A (Obscene


Content).
• Next step: We will draft a police complaint and escalate if necessary.

C. Defense Against False Rape Allegation

Pre-emptive Anticipatory Bail Application.

• Since Simran has threatened to file a false case, we can seek anticipatory bail under
Section 438 CrPC.
• Next step: File a preventive bail application to avoid wrongful arrest.

Complaint against Police Inaction.

• File a petition to the State Human Rights Commission or higher police officials.

4. Discussing the Vakalatnama & Fees

[Now that Rohan understands the legal options, introduce the Vakalatnama & fee structure
professionally.]

Counsel:
"Rohan, in order for us to officially represent you in this matter, we need to complete a
Vakalatnama. This document grants me the legal authority to act on your behalf in filing
complaints, submitting applications, and representing you in any legal proceedings.

"I will provide you with a copy to review before signing, and if you have any questions, I’ll be
happy to explain them."

[Present the Vakalatnama to Rohan and briefly summarize its key terms.]

5. Professional Approach to Fees Discussion

Counsel:
"Before we move forward, I want to assure you that my primary focus today is helping you
understand your legal position and next steps. As a token of goodwill, this first consultation is
completely on the house—you don’t have to worry about any fees for today."

"Regarding legal representation, my office will notify you about the fee structure shortly. We
ensure that our fees remain competitive and transparent, and you will have complete clarity
before committing to any legal action."

6. Outlining Next Steps

Counsel:
" So, Rohan, here’s the plan we will follow:"

1 Gather all evidence (screenshots, videos, chat history, blackmail messages).


2 Draft and submit a cyber complaint to the Cyber Crime Cell.
3 File for anticipatory bail to protect you from false allegations.
4 Send a cease-and-desist legal notice to Simran regarding defamation & harassment.
5 Escalate the police inaction by approaching senior officers if required.
6 Finalize the Vakalatnama and complete necessary formalities.

[Pause to allow Rohan to process everything and ask questions.]

Counsel:
"Do you have any concerns or questions about this approach? We want to make sure you
feel completely confident about our next steps."

7. Closing the Consultation – Reassurance & Support

Counsel:
"Rohan, I want you to remember—you are not alone in this. We have strong legal grounds to
fight these allegations, and We will be with you every step of the way. Stay calm, avoid
responding to any threats, and let’s focus on taking action."

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