Behavioural Finance
Behavioural Finance
INVESTIGATING PSYCOLOGICAL
I
INFLUENCES
ON INVESTMENT DECISIONS"
Submitted to
School of Commerce and Management
Yashwantrao Chavan Maharashtra Open University,
Nashik
In partial fulfilment for the award of Master of Commerce
(M. Com-Ml17)
I
By
Mr. Akash Rajkumar Rathod
PRN No: 202301 7000739994
any other University. I further declare that the data obtained from other
sources has been duly acknowledged in this Research project report.
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28-31
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Bibliography 32
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CHAPTER I
l.llntroduction to the Topic
ln recent years, the financial world has witnessed a profound shift, not only in how
markets operate but also in how individual investors make decisions. This evolution
The digital age has amplified the importance of understanding investor psychology.
With the rise ol online trading platforms, social media, and algorithm-driven
investment tools, investors now have immediate access to market information and
opinions. While this can be empowering, it also brings challenges. Social media
platforms. Such as Twitter, Reddit, and YouTube, offer instant updates on market
trends and stock discussions. These platforms can strongly influence investor
sentiment and decision-making, sometimes leading to rapid price fluctuations or
herding behaviours, where individuals follow the actions of the majority without
thorough analysis. The digital ecosystem can thus magnify emotional responses,
increasing the potential for biases like fear of missing out (FOMO), herding, and
overconfidence, especially during periods of market volatility.
in the digital age. Primary research, including surveys and interviews, will be
The results of this study are anticipated to offer actionable recommendations for both
contributing valuable knowledge for the field of behavioural finance and laying the
groundwork for future research in this evolving area.
This study will explore how biases like overconfidence, herding, loss aversion, and
FOMO (Fear of Missing Out) manifest in the decision-making processes of individual
investors. By examining how these biases influence investment choices, the study
aims to uncover pattems that contribute to market anomalies, such as bubbles and
crashes. This understanding will enable a clearer view of market behavior, moving
beyond purely quantitative analysis to include psychological factors, which are
increasingly essential for grasping market trends in a digitally connected world.
Additionally, this study intends to develop strategies that help investors recognize and
mitigate their biases, enabling them to make more informed and objective financial
decisions. These insights could enhance client advisory services, allowing the firm to
better support its clientele by acknowledging and addressing the psychological
components of financial decision-making. This study, therefore, not only contributes
to the field of behavioral finance but also has practical applications for financial
advisory, offering actionable methods for fostering rational investment strategies amid
the complexities of digital-era finance.
Kumar and Lim (2021) examine how cognitive biases influence cryptocuffency
investments, with a specific focus on overconfidence and anchoring. Their research
reveals that these biases often drive investors to perceive cryptocurrencies as high-
reward assets, even without a full appreciation of the associated risks. The study
provides insights into why retail investors are drawn to the cryptocurrency market
despite its volatility, emphasizing the importance of financial literacy in digital
finance. As the cryptocumency market continues to grow, understanding these biases
I is essential for developing strategies to help investors make better decisions.
In a study focused on Indian investors, Prasad, Kapoor, and Sengupta (2015) surveyed
individuals in the Delhi-NCR region to identify prevalent behavioral biases. The
findings reveal that overconfidence, herding, and disposition effects are common,
with overconfidence being particularly pronounced. The study underscores the
Lahiri and Gupta (2022) investigated the impact of YouTube financial influencers on
retail investor behavior, noting that influencers often drive impulsive decisions among
inexperienced investors. The study finds that many retail investors rely on these
influencers for guidance, leading to speculative investments based on viral trends
rather than fundamental analysis. This trend poses risks to market stability as
influencers can create short-term hype" distorting asset values. Lahiri and Gupta's
research underscores the need for regulatory oversight on social media-based financial
growing awareness of mutual fund benefits. Their study reveals that investors are
increasingly attracted to market-linked retums, which offer higher growth potential
compared to traditional savings options. However, the shift also introduces risks, as
mutual funds are subject to market volatility. Patel and Shah's findings emphasize the
need for increased investor awareness regarding the risks of mutual funds and the
importance of financial Iiteracy in investment decision-making.
Rana (2021) studied herd behaviour in Indian stock markets, observing that social
media and digital trading platforms have heightened herd tendencies among retail
investors. The research shows that herd behaviour leads to price volatility, as
Sinha and Banerjee (2019) addressed SEBI's concerns about the rise in retail
Thakur and Verma (2021) investigated the behavioral biases that influence mutual
fund investments among Indian investors, finding that overconfidence and loss
aversion are common. These biases often lead to suboptimal portfolio allocation, as
investors may avoid diversifying due to a reluctance to realize losses. The study
underscores the need for investor education programs to address these biases, helping
individuals make more informed investment choices. Thakur and Verma's findings
contribute to a growing body of literature on behavioral finance in emerging markets,
particularly in India.
l CHAPTER3
INDUSTRY PROFILE
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insurance, and advisory seruices. This industry plays a crucial role in lacilitating
transactions, managing assets, providing credit, and promoting economic groMh. The
industry is traditionally divided into several segments, including retail banking,
commercial banking, asset management, insurance, and capital markets. Each
segment serves distinct purposes and clients, yet they are interconnected, working
together to provide a stable financial environment.
Over the last decade, technological advancements have significantly reshaped the
financial services industry. The rapid adoption of digital platforms, mobile banking,
and fintech solutions has transformed how services are delivered and consumed. As a
result, digital platforms are now a primary channel for reaching customers, and the
shift to online and mobile financial services has driven intense competition and
innovation .within the industry. This digital ransformation has not only enhanced
customer convenience but has also expanded the scope ol financial services to a
The integration of digital technology in financial services has brought new challenges
and opportunities in understanding consumer behavior. Behavioral finance, a field
that examines how cognitive biases and emotions influence financial decision-
making, has gained prominence in this digital age.
The digital landscape has amplified the effects of cognitive biases, as constant
connectivity and information overload can lead to impulsive and often irrational
investment decisions.
- Impact ol Digital Platfonr-rs on lnvestor Behavior: Digital platforms provide
investors with round-the-clock access to information and trading capabilities, which,
while empowering, can also lead to information overload. This environment often
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intensifies biases such as overconfidence and herding, as investors react to the vast
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responses to market fluctuations are a critical aspect of investor behavior. The digital
age has heightened emotional triggers, as investors are continually exposed to real-
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time updates that can spark fear or excitement. Platforms that allow instantaneous
trades make it easier for investors to act on emotional impulses, often resulting in
The increased digitization ol financial services has also raised regulatory challenges
and risk considerations. Financial regulators worldwide have been focusing on issues
such as cybersecurity, data privacy, and the protection of consumer rights in digital
finance. Additionally, new regulatory frameworks are emerging to address risks
associated with digital assets. particularly cryptocurrency trading and blockchain
transactions.
The financial services industry continues to evolve as new technologies and trends
emerge, each presenting both oppoftunities and challenges. Some of the most
prominent trends shaping the future of financial services include:
- Aftificial Intelligence and Machine Learning: AI and machine learning are
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- Big Data and Behavioral Analytics: With access to extensive consumer data,
CHAPTER 4
RESEARCH METHODOLOGY
interviews, while quantitative data will be obtained via surveys and secondary data
analysis. Targeting the population refers to the process of selecting a specific group of
individuals from whom data will be collected. when analyzing data, people often tend
to give more importance to recent patterns while disregarding the underlying
characteristics of the population that generated the data. In this study, the population
consists of investors who are directly or indirectly involved in trading stocks in the
Indian stock market. The aim is to assess the overall level of investment behavior
within this population and evaluate the presence oi behavioral biases in the equity
market.
The sample size ofthe study is l5 questionnaires which were given to investors who
are currently trading in the equity market. The data on investors are obtained from
stock market brokers who provided information about both male and female investors.
An online questionnaire was distributed to the brokers, who then shared it with the
investors for data collection.
Purposive sampling is used to ensure that the sample aligns with the research
objectives and can provide valuable insights and information. Researchers continue
selecting respondents until data satumtion is reached, meaning that additional
participants are unlikely to provide new or significant information. By carefully
selecting participants who closely match the topic of interest, purposive sampling
enhances the trustwofthiness of the data and results, thereby improving the overall
rigor of the research Hence, in this study, purposive sampling is employed to gather
data from investors in the stock market to explore the potential mediating role oi risk
perception in the relationship between behavioral factors and investment decision
making. The data on investors are obtained from stock market brokers who provided
information about both male and female investors.
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Data Collection
The questionnaire used in the study contained 15 questions, which were designed to
elicit infomation on a range of factors that may influence investment decisions. The
investment behavior factors included questions on risk perception, herding,
disposition eflfect, blue chip stocks bias and overconfidence. This finding may reflect
the cultural and social norms prevalent in India. where women are generally
underrepresented in the workforce and face cultural barriers in accessing financial
opportunities. Such gender disparities may also impact women's access to investment
education and opportunities, ultimately leading to their lower palticipation in the
equity market compared to men. The sample consists of 84% male and 16% female
respondents, the high proportion of male respondents (84%) compared to female
respondents (16%) in the study implies that there may be a gender imbalance in the
participation of Indian nationals in the equity market.
ln terms of age, the result indicates that the majority of respondents, almost half of
them (49o/o), are within the age range of 30-40 years old. This finding implies that the
research focused on a relatively young cohorl of investors who are at the beginning of
their investment joumey. This may have implications for the results ofthe study since
the investment behavior of younger investors may differ from that of more
experienced investors. For instance, younger investors may have a higher risk
tolerance and a longer investment horizon, which can affect their decision-making
processes.
Primary Data: Surveys and structured interviews will be conducted with a sample of
investors, financial advisors, and market analysts. Survey questions will focus on
identifying biases such as overconfidence, anchoring, and loss aversion, as well as
The experience level ofthe respondents is also an important factor to consider when
evaluating the findings ofthe study. The fact that the majority of respondents (87%)
have less than 5 years of experience in the Indian equity market suggests that the
study is capturing the behavior of relatively inexperienced investors. Additionally, it
is important to note that the equity market has undergone significant changes and
developments in recent years. Investors with more experience may have a different
perspective and approach towards investing in the market in light of these
developments.
The sample may not fully represent the entire investor population.
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l CHAPTER 5
DATA ANALYSIS AND INTERPRETATION
No. of Respondents
Interpretation
Stocks are the most popular type of investment, with 42yo of respondents investing in
them. Mutual funds and real estate each attract 16%o of the respondents, while 14% prefer
fixed deposits. Cryptocurrencies are the least common, with 12Yo of respondents investing
in them. Overall, traditional investment types like stocks and mutual funds dominate,
InterDretation
36%o of the respondents review their investments weekly, while 26%o do so daily. Monthly
adjustments are made by 22"/o of respondents, with fewer reviewing quarterly (6%) or
annually (8%). This suggests a majority of respondents actively monitor their porfolios on
a frequent (weekly or daily) basis, indicating a high level of engagement in managing their
investments.
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3. What is your main goal for investing?
: Primary Data
Generating
Saving for a
major purchase
16%
Interpretation
The majority of respondents (48%), invest mainly for wealth accumulation, while 28%
focus on retirement planning. Saving for a major purchase is the goal for 16% of
respondents, and 6Yo aim to generate passive income. A small portion, 2%o, have other
investment goals. This suggests that most respondents are investing with long-term wealth
growth and retirement security in mind.
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4. Do you conduct research before making an investment?
: Primarv Data
Interpretation
This table shows the frequency with which respondents conduct research before making an
investment. A large majority, TSo/o, always conduct research, and l4%o do so often. Fewer
respondents, 60lo, conduct research sometimes, while only 2Vo rarely research before
investing. Notably, none of the respondents reported never researching. This indicates a
strong tendency among respondents to thoroughly research investment decisions,
reflecting a cautious and informed approach to investing.
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t.
Financial news
Friends and
family
3096
Intenrretation
The most trusted source for investment advice is friends and family, chosen by 30"/o of
respondents, followed closely by social media at 28Vo. Financial advisors are trusted by
22Vo, while l2Yo rely on financial news. A smaller group, \oh, prefers other sources. This
indicates that personal networks and social media play a significant role in influencing
investment decisions, potentially reflecting a mix of informal and digital sources ofadvice.
t7
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'
Strongly
Disagree
Agree
349ti
Interpretation
A majority, 6402, express confidence in their investment decisions and knowledge, with
34%o agreeing and 30yo strongly agreeing. Meanwhile, 18% feel neutral, and smaller
groups are less confident, with 10% disagreeing and 8%o strongly disagreeing. This
suggests that most respondents have a positive perception oftheir investment knowledge,
though some remain uncefiain or lack confidence.
7. I tend to follow market trends when making investment decisions?
No. of Respondents
Strongly Disagree
Disagree 6%
6%
Neutral
4Yo
InterDretation
The majority, 84%o, indicate a tendency to follow market trends when making investment
decisions, wirh 54yo strongly agreeing and 30o/o agreeing. A small number, 4Yo, feel
neutral, while 60/o each disagree or strongly disagree. This suggests a strong inclination
among respondents to base their decisions on prevailing market trends, possibly indicating
a preference for following the collective market direction.
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8. I feel anxious when I see market fluctuations?
: Primary Data
Disagree
r 1Ol)6
Neutral
6%
Interoretation
The table reflects respondents' anxiety levels during market fluctuations. A majority, 70%,
experience anxiety, with 42o/o agreeing and 28Yo strongly agreeing. Meanwhile, 67o feel
neutral, and 24o/o do not feel anxious, with l4%o strongly disagreeing and l0%o disagreeing.
This suggests that most respondents experience some level of stress during market
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9. I prefer to hold onto investments even if they are underperforming?
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Interpretation
at 24Yo and strongly agree at 18%). On the other hand, 38Yo do not prefer holding, with
20"/o strongly disagreeing and 18% disagreeing. Meanwhile, 20o/o feel neutral. This
indicates a balanced viewpoint, with some respondents willing to retain underperforming
investments while others are more inclined to cut their losses.
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10. I often feel regret after making an investment decision?
Internretation
This table illustrates respondents' feelings of regret after making investment decisions' The
maiority, 460/o, do not frequently experience regret, with 26%o disagreeing and 20%o
strongly disagreeing. Meanwhile, 24Yo feel neutral about this sentiment. A smaller portion,
30%, report feeling regret, with 16"/o agreeing and 14%o strongly agreeing. This suggests
that most respondents are generally confident in their decisions, though a notable minority
do experience some level ofregret.
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11. I believe I can accurately predict future market trends?
Interpretation
A majority, 68%, believe they can make accurate market predictions, with 36% agreeing
and 32o/o strongly agreeing. Meanwhile, 12oh feel neutral, and a smaller porlion, 20Yo, arc
skeptical of their predictive abilities, with 8% strongly disagreeing ar.d 12%' disagreeing.
This suggests that most respondents are confident in their market forecasting skills,
reflecting a sense of optimism or overconfidence in their investment insights.
12. I prefer stable, Iow returns oYer high Yolatility and higher returns?
No, of Respondents
Strongly
InterDretation
This table reflects respondents' preferences for stable, low-retum investments over high-
volatility, higher-retum options. A majority, 70%o, favor stability, with 42% strongly
agreeing and 28%o agreeing. Only 24o/o prefer less stable investments, with 16%
disagreeing and 8olo strongly disagreeing. Meanwhile,60Z feel neutral. This suggests that
most respondents prioritize safety and consistency in their investments over potential high-
risk, high-reward opportunities.
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a
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Strongly
Internretation
social media, with 24%o agreeing and 22%o strongly agreeing. However, 360% do not rely on
these recommendations, with 26%o disa4reeing and 10/o strongly disagreeing. Meanwhile,
i8% feel neutral. This indicates a divided opinion, with nearly half of the respondents
influenced by social media, while a similar number remain cautious or unaffected by it.
14. I feel comfortable in taking risks to achieve higher returns
Strongly
Agree
Interpretation
A majority, 70Vo of the respondents, are comfortable with taking risk to achieve higher
retums, with 42%o strongly agreeing and 28Yo agreeing. Meanwhile, l0% feel neutral, and
a smaller segment, 20%o, are risk-averse, with 12Yo strongly disagreeing and 8%
disagreeing. This indicates that most respondents are willing to accept higher risks for the
potential ofgreater retums, reflecting a generally high risk tolerance among the group.
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15. I believe that following the majority opinion in investing is safer than
going against the trend
Interpretation
This table reflects respondents' belief in the safety oi following the majority opinion in
investing. A majority, 58%, feel that aligning with the crowd is safer, with 32Vo agreeing
and 26Yo strongly agreeing. Conversely,28% are less inclined to follow the majority, with
16% strongly disagreeing and 12%o disagreeing. Meanwhile, 14o/o are neutral. This
suggests that most respondents perceive a sense of security in following popular
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CHAPTER 6
FINDINGS, RECOMMENDATIONS AND CONCLUSION
Findings
o Stocks are the most popular investment type, followed by mutual funds and real
estate, while a smaller group invests in cryptocurrencies.
. Most respondents review their investment poftfolios frequently, with the highest
poftion doing so weekly, indicating an active approach to portfolio management.
. Wealth accumulation is the primary investment goal, followed by retirement
planning, reflecting a long-term financial lbcus among respondents.
. A large majority. 78%o, always conduct research before investing, showing a
strong preference for informed decision-making.
o Friends and family, along with social media, are the most trusted sources for
investment advice, indicating a blend ofpersonal and digital influences.
. Most respondents feel confident in their investment decisions, with a majority
either agreeing or strongll agreeing.
. A high percentage of respondents tend to follow market trends, reflecting a
common inclination to align with popular market directions.
o A majority of respondents experience anxiety during market fluctuations,
indicating sensitivity to volatility.
. Responses are mixed regarding holding onto underperforming investments,
suggesting diverse approaches to risk management.
. The majority do not frequently experience regret after investment decisions,
indicating a generally positive outlook on past choices.
o Over half of the respondents seek information that aligns with their existing
beliefs, indicating a prevalence of confirmation bias.
. Many respondents feel capable of predicting market trends, suggesting optimism
or potential olercon fi dence.
. Most respondents prefer stable, low-retum investments over volatile, high-return
options, indicating a risk-averse tendency.
o Nearly half of the respondents follow recommendations from social media
influencers, showing the significant impact ofonline opinions.
. A large majority believe that past performance can reliably predict future returns,
reflecting a common reliance on historical data.
A majority of respondents are comfortable taking risks for higher returns,
indicating a moderate to high risk tolerance.
Many respondents tend to hold investments with sentimental value, highlighting
the role of emotions in investment decisions.
Suggestions
The following areas of improvement aim to help investors develop a more disciplined,
informed, and balanced approach to their financial decisions:
2. Offer tools and training to help investors better assess and align their risk
tolerance with investment choices, promoting a balanced approach between high-
risk and stable investments.
3. Encourage investors to evaluate information critically, especially from social
media influencers, by providing guidelines on sourcing credible financial advice'
4. Provide guidance on managing emotional reactions to market fluctuations, such as
-5. Increase awareness of the benefits of diversifying beyond stocks into mutual
funds, bonds, or other asset classes to reduce risk and enhance retums.
conditions.
8. Facilitate connections to certified financial adviscrs or reliable platforms,
especially for newer or less experienced investors who rely heavily on infotmal
sources.
Conclusion
This study provides valuable insights into how psychological factors, emotional
influences, and behavioral biases shape investor behavior and market outcomes. The
findings reveal that biases like overconfidence, confitmation bias, and herd behavior
are prevalent among investors. often impacting their decision-making processes and
risk tolerance. Additionally, emotions such as anxiety and sentimental attachment to
investments further complicate financial choices, leading many investors to make
decisions based on short-term reactions rather than long-term strategies. The
significant role of digital and social media sources also highlights the influence of
modern, informal channels on investment behavior, with many investors relying on
these platforms for advice.
The economic implications ofthe study's findings are significant. By highlighting the
Considering these insights, there is a clear need for increased financial literacy and
behavioral finance education to help investors make more rational, data-driven
decisions. Encouraging a diversified approach, enhancing risk assessment tools, and
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and global connectivity, future research and tailored interventions will be essential to
equip investors with the skills to navigate market complexities and mitigate biases
effectively. These efforts will oontribute to a more resilient, informed investor
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BIBLIOGRAPHY
Kumar, A., & Lim, S. S. (2021). How cognitive biases influence cryptocurency
investments. /ozr r nal of B e hav i or al F inanc e, 22 (1), 25 -3 4.
Lahiri, A., & Gupta, P. (2022). Impact of YouTube financial influencers on retail
investment decisions. Journal of Digital Marketing, 6(3), 92-103.
Patel, N., & Shah, M. (2023). The shift from fixed deposits to mutual funds: A study
on Indian investors. Journal of Financial Studies, 28(l), 64-72.
Prosad, J. M., Kapoor, S., & Sengupta, J. (2015). Behavioral biases of Indian
Rana, M. (2021). Herd behavior in online stock markets: Evidence from India. Asian
Sinha, A., & Banerjee, T. (2019). Derivatives trading and market stability: SEBI's
perspective. Indian Journal of Finance and Economics, l4(2),221-233.
Thakur, J., & Verma, R. (2021). Behavioral biases and mutual fund investments in
India: An empirical study. Journal of Behavioral Finonce Studies, 5(2),50-63.
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