Ruben Rivera
New Braunfels, TX, 78132, USA
Email:
[email protected] | LinkedIn: linkedin.com/in/ruben-rivera-074592251 | Phone:
210-489-0622
Professional Summary
Dynamic cybersecurity professional with a robust background in financial analysis and fraud
investigation. Proven ability to analyze and mitigate risks, safeguard sensitive information, and
lead technical teams. Bilingual communicator skilled in translating complex technical concepts
into actionable strategies. Seeking to leverage extensive experience in cybersecurity and risk
management to contribute to an organization’s security posture.
Certifications
● CompTIA Network+
● MCTS (Microsoft Certified Technology Specialist)
● Certified Phlebotomy Technician
● Cybersecurity Certificate, UTSA (GPA 3.8)
Technical Skills
● Cybersecurity: Information Security, Network Security, Penetration Testing, Firewalls,
VPN, System Administration
● Programming & Scripting: Python, C++, Bash, PowerShell
● Networking: LAN/WAN, Network Engineering, Load Balancing, DHCP, VoIP
● Database Management: SQL, Microsoft SQL Server, Database Administration
● Cloud Computing: AWS, Azure, Virtualization (VMware, VirtualBox)
● Analysis & Reporting: Fraud Investigation, Risk Assessment, Data Analysis
Work Experience
Sr. Credit Analyst
GM Financial, San Antonio, TX
April 2024 – Present
● Analyze financial data to evaluate credit risk, ensuring compliance with cybersecurity
protocols during data handling.
● Collaborate with stakeholders to develop strategies for risk mitigation in financial
transactions.
SCRA Military Servicing
GM Financial, San Antonio, TX
September 2022 – April 2024
● Managed a portfolio valued at over $1.4 million, ensuring compliance with government
regulations while negotiating account resolutions.
● Implemented security measures to protect sensitive military customer data.
Fraud Analyst IV
Citibank, San Antonio, TX
July 2020 – December 2020
● Investigated fraudulent activities on financial accounts, securing sensitive information
and maintaining data integrity.
● Conducted thorough analysis using multiple databases to identify and target sources of
fraudulent activity.
Financial Analyst
Wells Fargo, San Antonio, TX
March 2020 – July 2020
● Resolved consumer accounts related to fraudulent and non-fraudulent activities,
demonstrating strong analytical skills and attention to detail.
● Reissued debit cards and monitored account security to prevent further breaches.
Safety Representative
Taskus, New Braunfels, TX
February 2022 – March 2022
● Provided security assessments for ride-share and delivery services, compiling reports to
enhance operational security.
Intelligence Analyst
US Army, Laurel, MD
February 2004 – May 2012
● Analyzed and processed strategic intelligence, maintaining databases and generating
reports to support military operations.
● Utilized SQL for database management and report generation, enhancing
decision-making capabilities.
Federal Officer/Lead Detail IT Tech
US Secret Service, Washington, D.C.
January 2003 – October 2011
● Executed protective security functions while serving as the IT professional for protective
details.
● Maintained and troubleshot IT systems, ensuring security protocols were followed during
assignments.
Education
University of Texas at San Antonio
Certificate in Cyber Security, Sep 2023 - Feb 2024
GPA: 3.8
University of Maryland
Bachelor of Science in Criminal Justice/Computer Science, Oct 2022 - Apr 2023
GPA: 3.2
Languages
● English (Fluent)
● Spanish (Fluent)
Core Competencies
● Cybersecurity Risk Management
● Data Analysis & Reporting
● Leadership & Team Development
● Customer Service Excellence
● Multilingual Communication
