Name ANWESHA MAJUMDAR
Date of
Birth
16.05.1994
Education: School, college and/or Degree/certificate Date
University Attended or other specialized Obtained
education obtained
Indian Institute of Social MBA - 2019 -2021
Welfare and Business Transportation and
Management - under Logistics
Calcutta University Management
Techno India Institute of B.Tech (Civil 2016 -2019
Technology – under West Engineering)
Bengal State Council of
Technical Education
Elitte Institute of Diploma(Civil 2013 -2016
Engineering& Engineering)
Management- under West
Bengal State Council Of
Technical and Vocational
Training
Country of Work India
Experience
Languages English ,Bengali ,Hindi
Details of Work 1. TCS - BPS | Mumbai, India Nov 2022 - Present
Experience Business Process Lead- SCM
Lead and manage critical supply chain management
processes, leveraging SAP S/4HANA Open Text & vendor
Invoice Management Model as the primarily to enhance
the efficiency and accuracy of invoicing and purchase
order production.
• Key Responsibilities:
• Sales Order Management: Utilize the
SAP S/4HANA Open Text & vendor Invoice Management
module to manage the end-to-end sales order process,
ensuring seamless integration with the overall supply
chain.
• Invoicing: Oversee the invoicing process
using SAP S/4HANA, ensuring accurate and timely
generation of invoices in line with company and client
requirements. Address and resolve discrepancies
between purchase orders and invoices to maintain
financial accuracy.
• Purchase Order Production: Lead the
production of purchase orders, utilizing SAP S/4HANA to
create, track, and manage orders from initiation through
fulfilment. Ensure that all purchase orders are accurately
reflected in the system, streamlining procurement and
supply chain processes.
• Process Optimization: Continuously
identify and implement improvements within the SAP
S/4HANA framework to optimize order management,
invoicing, and purchase order production processes. Drive
initiatives that reduce errors and enhance overall process
efficiency.
• Collaboration and Coordination: Work
closely with cross-functional teams, including finance,
procurement, and logistics, to ensure alignment and
integration of SAP S/4HANA processes with business
objectives. Provide expert guidance and support to team
members on SAP-related tasks and challenges.
• Data Management: Maintain accurate
records and data integrity within SAP S/4HANA, ensuring
that all sales, invoicing, and purchase order information is
up-to-date and accessible for reporting and analysis.
• Reporting and Analysis: Generate
detailed reports and conduct analysis using SAP
S/4HANA data to monitor key performance indicators
(KPIs), identify trends, and inform decision-making
processes.
• Training and Development: Train and
mentor team members on SAP S/4HANA functionalities
and best practices, fostering a culture of continuous
learning and process improvement within the team.
• Played a key role in the seamless
integration of SAP S/4HANA processes with other
business functions, contributing to the overall success of
supply chain management initiatives.
2. DELHIVERY | Delhi, India Dec 2021 - Nov 2022 –
Associate Business Analyst (Control Tower)
Translating structured and unstructured problems into
analytical Framework.
Proactively contributing towards problem identification
and resolution for overall process
Improvement and optimization
Collaboration with Functional heads and
independently Deliver on daily numbers, set by
business
Working closely with team across Operations-
Monitoring numbers on Pan India basis.
Forward and Return Flow
Co-ordination with FM/LM/LH and resolving their
escalations 0 Over viewing Timely reporting.
LH Vehicles/ADHOC provisions requests
/EMBARGOAllowance are met to safeguard customer
interests
Follow-up on Returns, re-attempts, return pickups,
replacement, and damage
3. FLIPKART PVT LTD. | Kolkata India ,April 2021 - Dec
2021 Senior Executive-Operations - Mother Hub
Lead the creation and SOPs to reduce the plan vs
the actual breaches
Manpower Planning and coordination
Stakeholder management
Collaborate & leverage inter-team capabilities to
establish company’s supply chain.
Conducting RCA on all deviations and
maintaining inventory level> 95%
Control on Operational activities such as Demand
Forecasting , CPD, aging shipments directly
impacting customers and stakeholders.
4. HINDUSTAN AERONAUTICS LIMITED (HAL) | Kolkata,
India, May 2017 - May 2018- Apprentice Trainee
Planning and supervision of Civil structural
procurement building construction material and
inventory work inside the premises.
Membership in
Professional
Associations
Publications/Shortlisted
Abstracts
Other trainings/ SAP Certification, eSCM Training
certifications
Employment Record From: 9th Nov 2022
To: Current
Employer: TCS
Positions held: Business Process Lead
From: 22nd Dec 2021
To: 7th Nov 2022
Employer: Delhivery
Positions held: Associate Business Analyst
From: 9th April 2021
To: 20th Dec 2021
Employer: Flipkart
Positions held: Sr. Executive
From: 15th May 2017
To: 14th May May 2018
Employer: HINDUSTAN AERONAUTICS LIMITED (HAL)
Positions held: Apprentice Trainee
Brief Profile A dedicated and ambitious Supply Chain Management
professional currently working as a Business Process Lead TCS.
With extensive experience in e-commerce, IT services, and
working with both private and government sector clients, I bring a
deep expertise in SAP S/4HANA SD Model, particularly in Sales
Order Management. Known for my meticulous attention to detail, I
thrive in high-pressure environments that demand precision,
analytical thinking, and unwavering commitment to achieving
results.
1. Name of assignment or project: Sales Order Management Process
Excellency for Allergan Pharmaceutical Company
Year: 2022- Current
Location: Mumbai
Client: Allergan Pharmaceutical Company
Positions Held: Business Process Lead
Project Description: Production Processing and Optimising the daily in and out
invoicing , with checks in inventory level and procuring items , enabling zero
error for the client ensuring smooth supply chain process.
2. Name of assignment or project: Nationwide Control of Embargo for
Optimized Last Mile Delivery
Year: 2021-2022
Location: Delhi
Client: Delhivery Internal
Positions Held: Associate Business Analyst
Project Description: Led a strategic initiative to impose a nationwide controlling
embargo on last-mile delivery operations at Delhivery, aimed at clearing a
significant backlog of parcels. Successfully coordinated cross-functional teams
to halt new deliveries temporarily, in specific cases like Natural
Calamity/Political Cases and Extreme Exceptional Backlogs in the LM centres;
allowing for the efficient processing of pending shipments. This initiative
reduced damage and loss rates by 15%, improved overall delivery timelines,
and mitigated potential financial losses, while ensuring customer satisfaction
and operational efficiency.
I, certify that to the best of my knowledge and belief, this CV
correctly describes myself, my qualifications, and my experience.
Certification
Name Signature Date
Anwesha 08/11/2024
Majumdar
