Hospitality Management Educators of A Private University Research Capabilities
Hospitality Management Educators of A Private University Research Capabilities
ABSTRACT: Research is one of the four focal functions of any University. Perez et al. (2022) posit that it is
one of the primary functions of a university that should be nurtured and fostered in order to advance quality
education. Hence, the internal stakeholders, especially the faculty members, are required to produce research
outputs. However, their ability to produce a quality research paper commences when they are appropriately
trained and capacitated to conduct research and write reports. The results show that more of the research
participants were 23 to 28 years old, and the majority were single females, had master’s degrees, and had served
the University of Cebu-Banilad for 1 to 5 years. Moreover, more respondents had been conducting research for
one to 5 years and had completed 1- 2 research papers that were not published. Also, most had zero publications
and attended 1 to 10 national and local research conferences. Also, the respondents had fewer research
capabilities. Therefore, it is concluded that the faculty members and the non-teaching personnel of the College
of Hospitality Management of the University of Cebu-Banilad were still on the verge of building their careers in
the academe. Hence, they are yet to harness their research competencies since it is a requirement, especially for
the teaching force. Hence, they self-reported lesser capability in producing research output, papers, books, and
manuscripts that supplement the teaching materials in their courses.
I. INTRODUCTION
One of the core functions of a Higher Education Institution (HEI) is research along with instruction and
extension. The capability of a college instructor to conduct research is an edge in advancing quality and
research-based instruction among its students and making a purposeful extension to the community (Caingcoy,
2020). Hence, human resource management is highly imperative for any association, particularly in the
scholarly setting (Cabahug & Gimena, 2018).
Research capacity must be built over a program, which requires coherent research skill development
and progressive assessment (ipsative) (Hughes, 2018). Along with the achievement and provisions of the exact
curriculum to students, the teaching and non-teaching staff's skills and capabilities in research are also becoming
part and parcel of the success of HEIs.
Research becomes the catalyst of change in education provision and practices. Thus, this becomes an
edge for a university's teaching and non-teaching staff to provide quality and purposeful community-based
activities to improve the level of education (Caingcoy, 2020). In addition, education research expands an
astounding effect on the socio-economic enterprise that will benefit the community (Formeloza & Pateña, 2013).
The capability of an instructor to conduct research is expedient in addressing the pressing issues in society,
starting with the classroom (Perez et al., 2022). Cardona (2020) added that engaging in any research activities
impacts the productivity rate of a teacher concerning research publication as this engagement promulgates the
skills and widens the perspective concerning research initiatives (Durand et al., 2017) and its creation. Further,
the level of research skills and initiatives of the instructors are crucial constructs (Konig et al., 2020) that one
should reconsider because these may affect their efficiency and effectiveness in establishing the transfer of
learning and acquiring the necessary outcome in research production.
Moreover, every student's success would vary depending on the holistic support given by a higher
education institution's teaching and non-teaching staff (HEI). Research-based learning in taught courses
develops the skills to judge knowledge sources and think critically in a post-truth world. In viewing research
skills as threshold concepts (Hughes, 2018). Thus, a holistic support system is based on HEI employees'
capabilities, skills, and attitudes in the job operation.
It can be noted that organizational commitment in the higher education setting pertains to the
inclination of the teaching and non-teaching employees to work beyond their designated job function to attain
the organization's aims and aspirations (Poliquit et al., 2018).
Sustainable research culture is the impetus for realizing the educational institution's mission and vision.
Academic leaders such as the president, dean, and research director must act in power and think of strategies
and programs to inspire their faculty members to conduct research and publication (Quitoras & Abuso, 2021).
In this regard, several administration and management officials urge people and other employees to be involved
in research. Hence, demonstrating research capability is one of the bases for human resources (HR) in hiring and
retaining faculty members (UC Integrated Employee Manual, 2022). One of the HEI academic departments is
the College of Hospitality Management, teaching and non-teaching staff.
Recently, research capability has received an overwhelming and remarkable interest among academics
and practitioners. This is timely since the Department of Education had institutionalized research and
encouraged teachers to engage in it to support evidence-based practice, decision-making, policy, and program
development (Caingcoy, 2020) in 2003, which became the basis for necessary reforms and policy outputs in
each division. Salom (2013) posits that research is essential in transforming society. Thus, teaching and non-
teaching staff must research to innovate and improve their quality of life. Chin and Frolic (2007) disclosed that
research investment will boost China's economy. In the Philippines, the Department of Education [DepEd] has
considered research part of their year-end requirement for teachers to conduct Action Research as stipulated in
the DepEd Order No. 16 series of 2017. Moreover, the Commission of Higher Education [CHED] (2012) also
studied the faculty members' research capabilities in Luzon, Philippines, which revealed that it has a poor
response in this field.
However, Wong (2019) revealed that 92.5% of faculty and staff are joining the research development
activities, but only 22.81% of the faculty members and 1% of the non-teaching staff conducted research.
Furthermore, the results revealed that teaching staff would only attend the seminars and workshops for the sake
of earning a training certificate at the end of the said activity/ies, which is not necessarily complying the conduct
of research and becoming one of the research capacity and experts in the academic institutions.
Also, Agatep and Villalobos, 2020 postulated that minimal involvement of faculty or teachers in
research resulted in the lack of firms' training in doing research that will enable them to be productive
contributors to the future of the hospitality industry. Despite the difficulties of teaching and non-teaching staff,
if the Human Resource (HR) Department requires research as an essential requirement in the day-to-day
operations, employees have no choice but to follow and comply with the necessity to submit an output as part of
their productivity in the organization.
Hughes (2018) added that conceptualizing research skills and progression takes work. Secondly, the
accumulation and enrichment of research skills are not readily visible to students. Finally, providing a
transparent support system across the program takes more work. The challenges need to be addressed if the
potential of research-based education to enable future citizens to interrogate populist claims and reject
misinformation is to be realized.
Lately, research capabilities and practices have received overwhelming and remarkable interest from
academics like tourism, hospitality, nursing, business, and even primary education. This shows that there are
more professionals today than before who are fully aware of the significant implications of research conduct and
practices. Numerous studies have been conducted to check teachers, instructors, and professors' research
capabilities. However, studies have yet to be conducted to check the research capability of both teaching and
non-teaching staff in Cebu, Philippines.
O'Byrne and Smith (2010) disclosed that there appears to be limited research on the best approach to
support local initiatives that build research capability and capacity. Future studies must focus on well-defined
objectives and outcomes to enable robust evidence to support local initiatives. Thus, this pressing issue needs to
be investigated, so actions should be considered. Waters (2021) states that employee development has become
the secret sauce for high happiness, engagement, and performance. Lacsamana et al. (2018) suggested that
employees, both the non-teaching staff and teaching staff, must be developed, and a development plan must be
crafted.
Inculcating the culture of research, publication, and production has been a challenge for several
academic institutions, including the University of Cebu-Banilad, specifically the College of Hospitality
Management, wherein the teaching and non-teaching staff are yet to be capacitated and mentored to produce
high-quality research conduct outputs and publications. This study assessed their research capabilities to align
the faculty development plan to their current research competencies.
Organization [UNESCO] (2022a) identified non-teaching staff as the people hired by educational institutions
who have no instructional responsibilities, which generally include bursars, head teachers, principals, and other
administrators of schools, supervisors, counselors, school psychologists, school health personnel, librarians or
educational media specialists, curriculum developers, inspectors, education administrators at the local, regional,
and national level, clerical personnel, building operations and maintenance staff, security personnel,
transportation workers and catering staff.
Commission on Higher Education (CHED) in the Philippines imprinted a mark on educators' society by
providing professional subjects to be aligned with the socio-economic problems of the industry, which are
aligned through research and its findings (Salazar-Clemenza, 2006).
Research capacity is the ability to define problems, set objectives and priorities, conduct sound
scientific research, build sustainable institutions, and identify solutions to key (national) problems. This
definition encompasses the research capacity of individuals, research groups, institutions, and countries.
Research capacity strengthening is the process by which individuals, institutions, and societies develop abilities
– individually and collectively – to perform research effectively, efficiently, and sustainably (The Guidelines
Project, n.d.
Research capability is the ability to answer a problem following a scientific process of planning,
gathering data, and interpreting it with the correct tool and analysis. Research capability among teaching and
non-teaching staff will be developed over time by participating in research activities and write-up workshops
(Manongsong & Panopio, 2018).
Burke et al. (2005) posit that establishing evidence-based competencies provided a foundation for
developing new teaching approaches and curricular revisions across the three academic programs. Thus, the
University of Pittsburgh's education model for evidence-based practice (EBP) is based on a sequential layering
of research competencies throughout the curriculum.
Sometimes, research may connote a different activity, such as actions or training to capacitate
individuals who are highly capable of conducting research. Mani et al. (2010) indicated skills, ability, literacy,
and competence in the conduct of research. For this reason, research capability has been used interchangeably
with scientific literacy.
In a foreign research capability result on the perception of Indonesian teachers was influenced by the
capability to conduct action and classroom research, which training capability training can explain 7.45%
variance attended, attitude towards the research, and research knowledge can predict the research capabilities of
the teachers (Mater, 2019).
Moseti (2015) emphasized in her study that knowledge production through university research rests
largely with academic staff and postgraduate students, especially at the Ph.D. level. Faculty members must yield
research output to advance or sustain the HEIs' regional and national academic rankings. In addition, Tan et al.
(2009) articulate an increase in educational research in Singapore education institutions, which can be associated
with the government's credence that research enhances education institutions' performance and nations' capacity
to catch up with globalization.
Chen (2012) discussed that the Chinese higher education system had transformed its function from
knowledge dissemination and training personnel to knowledge production and transfer. Chinese universities
contribute knowledge through research output and knowledge transfer, usually measured by research and
development activities and output. In recognition of the importance of research and development, the Chinese
government has invested strategically in developing research universities by allocating revenues as full support
to encourage knowledge production, innumerable research grant awards, such as the National Research Projects,
National Key Laboratories, National Key Projects of Basic Research, National Research Bases of Humanities
and Social Science, and National Awards of University Science and Technology. Through the deliberate effort
to create a culture of research, where management of such is not left to chance, and the initiative of the Chinese
government, it is safe to conclude that research has propelled China to attain its present status as one of the most
powerful countries in the world.
Several past research correlational studies have found a significant relationship among research time,
teamwork, leadership support, training opportunities, and the research capabilities of teaching employees in an
academic institution. Thus, the study of Li et al. (2019) determined the research capability of nurses and
revealed that ninety-one percent of Master of Science in Nursing (MSN) nurses had good or excellent research
capacity. Continuing education requirements existed regarding research practice and design. Research time,
teamwork, leadership support, and retraining opportunities influenced research capacity, which decreased with
increasing age and years of work, especially at 3 to 5 years after initial employment.
Oestar and Marzo (2022) noted that teacher researchers need to be more vital in choosing data analysis
and interpretation tools, encoding quantitative and qualitative data, and interpreting results from the software.
They also needed to be more competent in publishing their completed action research. Knowledge, attitude, and
resources were the factors that affected teachers' engagement in conducting action research.
From the point of view of every human resource management in an organization, if teaching and non-teaching
staff have less interest in conducting, participating, and no motivational factors in research, then the creation of
training needs will be provided to align the specific goals of the company to the skills, capabilities, and
motivation which will become an opportunity for all organization employees to participate in the so-called
research which urge the improvement and transforming the way of life in the community. This will, in turn, help
every organization to focus on what to improve based on the research outcome. HR plays a crucial role in
organizational performance and producing high-quality human resources. Moreover, in the end, quality human
resources have an essential role in achieving the targets set, so the managerial process will always be in the form
of direction, implementation, and evaluation and must be supported by qualified administration (Mamacos et al.,
2019).
Concerning the aforementioned, training is an attempt to improve work performance at a particular job
level, which is responsibility. Another thing training is also the process of teaching new or existing employees
the basic skills needed to carry out new ideas, which are essential to the business's current operations (Dessler,
2011). Thus, training and developing people indicate the transformation of the individual in their values,
attitudes, behaviors, and skills to serve organizational change and provide information necessary to acquire new
knowledge (Chievenato, 2009).
Professional skills and development are the basics in carrying out one's duties and promoting human
wellbeing and goodwill in the workplace (Kapur, 2020). These aspects determine the teaching and non-teaching
staff training needs, specifically in conducting research. Theoretically, the present difficulty in this particular
performance cannot occur, nor can performance be improved immediately with a single variable alone (Siemsen
et al., 2008).
United Nations Educational, Scientific and Cultural Organization [UNESCO] (2000a) describes life
skills as a right for all young people and adults to access quality education, and research is equally important to
it. To facilitate adult understanding of the notion behind life skills is the large number of specific abilities that
are grouped per problem-solving skills, autonomy and a sense of purpose, and the social ability which are in life
with the characteristics and abilities identified as constituting resilience among young people and adult at large
(World Health Organization [WHO], 2011 & Hoffman et al., 2005).
Clinical researchers and practitioners aim to increase the integration of research and clinical practice,
reflected in an evidence-based practice (EBP) approach to psychology. The EBP framework integrates research
findings with clinical expertise and client characteristics, values, and preferences and consequently provides an
essential foundation for conducting clinically relevant research and empirically based and clinically sensitive
practice. Given the critical role that early training can play in integrating science and practice and promoting the
field's future, the present article addresses predoctoral training programs as a context for adopting an EBP
approach to clinical work (Hershenberg et al., 2012).
The results of this study were analyzed using the following statistical tools. The respondents' profiles and
research exposure were analyzed using frequency count and percentage. The weighted mean was calculated to
determine the research capabilities of the respondents.
Research ethics govern the standards of conduct for scientific researchers. It is essential to adhere to
ethical principles to protect research participants' dignity, rights, and welfare (World Health Organization
[WHO], 2011). This study adhered to the ethical principles of beneficence, non-maleficence, autonomy, and
justice. The proposed research training program for teaching and non-teaching personnel aims to develop their
research capabilities. Following the principle of autonomy, the respondents were given a choice of whether or
not they participated in the study. They were also asked to signify their willingness to be the research
respondents by affixing their signature to the informed consent form, which contains two parts: the information
sheet about the scope and methodology of the study and the data privacy agreement/certificate of consent. The
contents were also discussed with the target respondents before they were asked to sign them. To adhere to the
ethical principle of non-maleficence, the online platform was used in data collection to avoid the exposure of
both the researcher and participants to the COVID-19 virus. The participants' responses were kept on the
researchers' computers with the password. The results were presented to the group to ensure the de-identification
of the research respondents and to protect their privacy. All respondents were treated relatively without bias.
The study practiced mechanisms to ensure the respondents' equal distribution of risks and benefits.
The data shows that out of the twenty-five (25) respondents, twelve (12), consisting of 48%, belong to
the age bracket of 23 to 28 years old, while there was only one (1;45%) aged 41 to 50 years old. Also, another
one (1) or 4% of the respondents were within the age range of 51 to 55. This result shows that more faculty
members and non-teaching personnel of the College of Hospitality Management of the University of Cebu-
Banilad belonged to the adulthood group, where they are in the stage of building their academic credentials
starting from obtaining the relevant master's degree before achieving higher rank.
Regarding gender, seventeen (17), comprising 68% of the respondents, were female, while males accounted for
eight (8; 32%). These data show that the pool of the faculty of the College of Hospitality Management (CHM)
of the University of Cebu-Banilad (UC-B) was dominated by lady hospitality management educators who
possessed a passion for cooking, baking, and managing the kitchen and the hospitality establishment.
Moreover, nineteen (19) were still single, accounting for 76%, while six (6;24%) were married. These
results denote that at the time of the survey, the majority of the CHM workforce was unmarried since they were
still on the verge of completing the minimum academic requirement to become a full-fledged instructor at the
university.
Eighteen (18) or 72% of the respondents had master's degrees, while only two (2;8%) had a doctoral
degree. It can be noted that only five (5) or 20% of them had a bachelor's degree. This result means they are still
studying for a Master's in Hospitality Management or Business Administration. Hence, most CHM's teaching
and non-teaching personnel had master's degrees, a minimum requirement of the Commission on Higher
Education (CHED). Hence, they cannot retain employment at the university if they fail to obtain a master's
degree within three (3) years.
Further, thirteen (13), consisting of 52%, had worked at CHM of UC-Banilad for 1 to 5 years, while
only one (1) or 4.00%) of the respondents. This result also indicates that they were still learning the craft and
appropriate teaching strategy of the hospitality theories and skills in cooking, bartending, baking, and others.
The capacity to conduct research is affected by the respondents' educational attainment as this predictor
interacts between the acquired knowledge and behavior (Berkowitz et al., 2017). Salom (2013) highlighted that
the educational attainment gained significantly relates to how they expected to perform their function as
academic practitioners. Given the respondent's highest educational attainment, it can be implied that institutions
should consider encouraging these young faculty members to engage in professional development programs to
acquire more knowledge and skills in doing research (Zhao, 2017; Wong, 2019).
Castro et al. (2020) said that the dynamism of an employee could be felt when they newly transitioned
to the profession they are aiming at. Thus, dynamism triggers interest in unlocking new things. Table 2 presents
the data about the research exposure of the teaching and non-teaching personnel of the College of Hospitality
Management of the University of Cebu-Banilad.
The data shows that of the twenty-five respondents, eleven (11), or 44%, had been conducting research
for 1-5 years, while only one (1; 4%) had been conducting research for 16 to 20 years. This information
indicates that the teachers and non-teaching personnel of the College of Hospitality Management of the
University of Cebu-Banilad were still neophytes in research since some of them were still studying for master’s
degrees, and they had yet to write their thesis. Based on the Research Center records, a few faculty members
were actively involved in research works.
Out of the twenty-five (25) respondents, twenty-three (23), accounting for 92%, had not published any
paper, while only one (1) or 4% had one publication. It can also be noted that one (1) respondent had published
more than twenty (20) research papers or articles. These results denote that more teaching and non-teaching
personnel have not tried publishing their papers in local, national, or internationally peer-reviewed journals. This
relates to their dearth of competence in writing research papers for publication despite the existence of the
university policy, which states that publication is one of the primordial requirements. Hence, these results call
for more proactive efforts for the teachers and staff to learn the art of writing publishable since it is a
requirement for ranking and promotion.
Regarding the number of local and international conferences attended, sixteen (16), comprising 64%,
had attended local and international research conferences, while one (1;4%) had attended research conferences
11 to 20 times. Also, another one (1 4%) was able to attend 20 or more local and international research
conferences. It can be observed that seven (7) or 28% had yet to try participating in any research conferences.
These results mean a minimal number of the teachers and staff had not tried presenting their research paper to a
larger body of experts and scientists in bigger for outside the University of Cebu for a wider audience and
opportunity to disseminate a new body of knowledge.
Lastly, twelve (12), comprising 48%, had completed one to ten papers but had yet to publish these
articles in any research journals, while only one (1), accounting for 4% of respondents, had produced 11 to 20
papers. Another one (1;4%) and 20 above research papers. The data shows that eleven (11) or 44% of the
teaching and non-teaching employees produced 20 research papers. These results indicate that more faculty and
non-teaching staff had tried conducting research projects and producing articles. However, they did not publish
this in an external reputable journal.
Caingcoy (2020) revealed that teachers were slightly capable of conducting research and had neutral
attitudes toward it, were motivated to write research, had a high level of difficulties in research processes, and
were moderately capable of action planning. They also show evidence of potential in mentoring. Further,
mentoring and action planning skills, motivation to write research, attitudes toward research, and the number of
studies completed by teachers correlate with their research capability at different magnitudes of the relationship.
Notably, the research capability of teachers had a low, negative, but significant relationship with their age and
accumulated years of service. Thus, this capability deteriorates as they age and accumulate years of service. The
motivation to write research, the number of studies completed, and age were the determinants of research
capability.
Tarigan and Wimbarti (2011) disclosed that young members of the academe have an excellent ground
to develop research skills by attending trainings and programs because of their compositions such that they
manage to be active in every research endeavor and their enthusiasm to learn new things that are primarily
helpful to the academic practices in a university (Punia & Bala, 2021).
Table 3 presents the research capabilities of the teaching and non-teaching personnel of the College of
Hospitality Management of the University of Cebu-Banilad.
Lukashenko (2011) explains that research competence is an integral quality of a person, expressed in
the willingness and ability to independently solve research and creative problems, possession of research
technology, recognition of the value of research skills, and readiness to use them in professional activities.
Analytical and research competencies determine it. Also, Lukashenko singles out the executive and scientific
research competencies, which constitute the essence of research competence.
The highest weighted mean of 2.71 indicates that the respondents knew about population samples and
how to compute sample size. This result denotes that the faculty members and non-teaching personnel of the
College of Hospitality Management of the University of Cebu-Banilad reported acceptable knowledge of sample
size calculation like Z-score, Slovin’s formula, and others and when it is most applicable.
Moreover, the weighted mean of 2.70 indicates the respondents' competencies in writing and reviewing
related literature. This information shows that both groups of University employees in the College of Hospitality
Management can search for relevant literature from various sources when they write research reports.
Also, the weighted mean of 2.70 indicates that the respondents divulged capabilities when conducting
interviews to collect data. This result shows that both groups of respondents had an acceptable degree of
knowledge on face-to-face interviews, focus group discussions with the target participants, or information
wherein the proceedings will be audio or video-recorded and transcribed for analysis.
Likewise, the weighted mean of 2.70 indicates that the respondents often disclosed competencies in
formulating conclusions. This result means the teachers and non-teaching respondents reported that they
possessed abilities in writing the conclusions of the research paper based on the statement of the problem or the
study's objectives.
On the other hand, the weighted mean of 2.10 indicates that the respondents disclosed that they
possessed lesser capabilities in analyzing results. This result denotes that the respondents needed the assistance
of a statistician in treating the numerical data or an expert in thematic analysis.
The aggregate mean of 2.51 indicates that the respondents had fewer capabilities in research. These
results denote that both the teaching and non-teaching employees assigned at the College of Hospitality of the
University of Cebu-Banilad need more intensive training relating to the various research designs and their
applicability to research objectives and methods to capacitate them to produce quality research outputs.
Sayano et al. (2022) opined that the University of Cebu-Main teaching and non-teaching personnel's
overall research capabilities were moderate. The top research capabilities or competencies of both groups of
university personnel are more in the initial research phase. At the same time, they need more training and
exposure to the statistical aspect of research and preparing the final report in publishable articles.
Kapur (2020) disclosed that the non-teaching staff must have research skills to identify departments' problems,
provide solutions, and offer effective organizational functioning. However, the non-teaching personnel of the
University of Cebu-Banilad disclosed that they had fewer training needs in publishing research papers
(Mamacos et al., 2022).
This result relates to the existing employee policy that the non-teaching personnel or staff of the
University of Cebu is not required to publish their research papers, nor is it needed for promotions as Carter and
Auletter (2016) explained that publication might be reserved for the teaching personnel and administrators. In
addition, honing and practicing what is being learned is very meaningful in developing new skills and capacity
in the research endeavor (Foster et al., 2003). Further, Van Eekelen (2006) explained that the will to learn by the
teaching and non-teaching staff is significant in acquiring new skills and being proactive in exploring beyond
measures.
VI. CONCLUSIONS
The faculty members and the non-teaching personnel of the College of Hospitality Management of the
University of Cebu-Banilad were still on the verge of building their careers in the academe. Hence, they have
yet to harness their research competencies since it is a requirement, especially for the teaching force. Hence,
they self-reported lesser capability in producing research output, papers, books, and manuscripts that
supplement the teaching materials in their courses. It can be inferred that they experienced challenges in
publishing their paper in externally peer-reviewed journals, let alone ISI or Scopus-indexed journals.
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