ANNEX II: PUBLIC SERVICE INDIVIDUAL BALANCED SCORE CARD
INDIVIDUAL BALANCED SCORECARD TOOL
COMMITMENTS
Government commits to provide resources to facilitate the Officer to meet his/her
Performance Objectives and respective Targets.
Government commits to ensure timely release of resources as per the Annual Work
Plan
Government commits to provide an enabling environment for proper execution of
tasks.
The Public Officer commits to ensuring that there is effective service delivery as far as
the service standards of his/her roles are concerned.
The Public Officer commits to observe the Professional Code of Conduct and the
Public Service Code of Conduct and Ethics.
SECTION 1: SUPERVISEE AND SUPERVISOR PARTICULARS
SUPERVISEE PARTICULARS SUPERVISOR PARTICULARS
Employee No. 1142866 Employee No. 1070152
Name Akena Samuel Name Epuru Thomas
Job Title Parish Chief Job Title Parish Chief /
Ag. SACAO
Salary Scale: U5Lower Salary Scale: U5L
Year of Planning and 2024/2025
Review
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SECTION 2: BSC STRATEGIC ELEMENTS
MANDATE Improvement in the quality and quantity of services delivered.
VISION “A Transformed Sub County from a Peasant to a Modern and Prosperous Sub County by the
year 2030”
MISSION To provide quality services to the people through efficient and effective service delivery systems in conformity
with National and local priorities.
GOAL Increased average household income and improved quality of life of the people of Ocakai Parish in Ogongora
Sub county
NATIONAL Public Sector Transformation, Private Sector Development, Human Capital Development and social protection,
DEVELOPMENT Governance and Security, Development Plan implementation, Agro industrialisation, community mobilization
PLAN and mind-set change, Environment, water climate change and natural resources, sustainable urban development
PROGRAMMES and housing, integrated transport and infrastructure services.
DEPARTMENTAL Improvement of the quality of life of the Ogongora community through coordination of all government
MANDATE programs.
STRATEGIC To Increase household income.
OBJECTIVES To Improve service delivery in the Parish so as to improve the Sub County performance rating.
To Increase the LLG Financial resources.
To Maximize resource utilization.
To improve compliance of all LLGs.
Strengthen Decentralization at the Lower Local Government.
To improve the Planning function in the Parish and the lower local government.
To Improve the Parish productivity.
SECTION 3: PERFORMANCE PLAN AND PERFORMANCE APPRAISAL
PERSPECTIVES Performance Actions/Activities Expected Results Key Performance Score Comments
Objectives Indicator on actual
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performan
ce
STAKEHOLDERS/ Objective 1: Coordinate and - Increase in % increase in
CLIENTS. 30% Increase in oversee household average household
household implementation income income
(List of income of all
clients/stakeholders) Government - Reduction in Increase in the
programs households number of model
PDCs dependent on farmers engaged in
LCs (LC subsistence commercial
1s+2) agriculture Agriculture.
Cultural Objective 2: Coordinate Increased access to % reduction in
leaders. Improve implementation, services in the poverty rates.
service monitoring and Parish.
Religious delivery in the evaluation of all
leaders. Parish. programs.
SMC and Objective 3: Coordinate all Improvement in Improved Sub
PTA Contribute to departments and service delivery County
committees. Improved stakeholders to Performance rank
LLG ensure that all Improvement in
Performance assessment performance
requirements are ranking of the Sub
adhered to. County.
FINANCIAL Objective Ensure full Increased local % Increase in Local
PERSPECTIVE 1:To increase adoption and revenue collected Revenue collected
20% the Parish implementation of in the Parish inthe Parish.
IRAS in the
Financial
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resources by at Parish. through IRAS.
least 20%
Undertake
adequate Increase in local % increase in local
mobilisation, revenue collection revenue collected.
awareness in the parish.
creation,
registration,
billing, collection
and utilisation of
local revenue in
the parish.
INTERNAL Objective Conduct quarterly Improved service % of planned
PROCESSES. 30 % 1:Improve monitoring of all delivery activities
service Government
implemented and
delivery in the programs in the
Parish. parish monitored.
Timely preparation Timely Proportion of
and submission of submissions of mandatory planning
reports. quarterly
and monitoring
monitoring reports.
reports compiled
and submitted
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Objective 2: Coordinate Increased %of the stakeholder
Strengthen Annual Public awareness and engagement
Decentralizatio Barazas to accountability on initiatives
account to the
n at the Parish. services offered. undertaken
community for all
decentralized
services. and
information
sharing as well as
building
increased
awareness of the
Parish service
offerings
TOTAL SCORE
OUT OF 80%
DEFINITION OF PERFORMANCE SCORES
PERFORMANCE DESCRIPTION ELIGIBILITY.
LEVEL
5 OUTSTANDING The Officer has achieved 100% (Overall performance, including Core Values)
4 VERY The Officer has achieved 80% to 99% (Overall performance, including Core Values)
SATISFACTORY
3 SATISFACTORY The Officer has delivered 60% to 79% (Overall performance, including Core Values)
2 MODERATE The Officer has performed 50% to 59 % (Overall performance, including Core Values)
1 UNSATISFACTORY The Officer has achieved 1% to 49% (Overall performance, including Core Values)
0 VERY The Officer has achieved 0% (Overall performance, including Core Values)
UNSATISFACTORY
SECTION 4: PERFORMANCE APPRAISAL - BEHAVIORAL ASSESSMENT
General behavioral attributes Description Score Comments with justification
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Core Competency No.1 The Officer holds office in public trust and is
Accountability personally responsible for his or her actions or
inactions.
Core Competency No.2 The Officer is careful and assiduous in carrying
Diligence out his official duties.
Core Competency No.3 The Officer strives to achieve the intended results
Effectiveness in terms of quality and quantity in accordance
with set targets and performance standards set for
service delivery.
Core Competency No.4 The Officer endeavors to optimally use resources
Efficiency including time in the attainment of organizational
objectives, targets or tasks.
Core Competency No.5 The Officer is honest and open in conducting
Integrity public affairs
Core Competency No.6 The Officer is committed to the Policies and
Loyalty programs of the Government both at national and
local levels.
Core Competency No.7 The Officer adheres to the professional codes of
Professionalism conduct, exhibits high degree of competence and
best practices as prescribed for in the Public
Service.
Total score
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Overall Score (Section 3 and 4)
Performance level
SECTION 5: PERFORMANCE IMPROVEMENT PLAN (To be completed by the Supervisor after a joint discussion to identify
the competences and skills that the Supervisee requires to improve performance.)
Identified Performance Gap Support offered to improve Agreed Action Time Frame
performance
SECTION 6: COMMENTS
Supervisee’s Comment:
Name, Signature & Date:
1st Level Supervisor’s Comment:
Name, Signature &Date:
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2nd Level Supervisor’s Comment:
Name, Signature &Date:
Responsible Officer’s Comment:
Name, Signature &Date:
ANNEX III: PERFORMANCE REVIEW TEMPLATE
Performance Actions/Activities Progress on Current Statistics on Comments and
Objective implementation of achievement of KPIs recommendation for
required action improvement
Name, Title & Signature of Supervisee ……………………………………… Date ……………………………..
Name, Title & Signature of Supervisor ……………………………………… Date ……………………………..
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ANNEX IV: PEER REVIEW QUESTIONNAIRE
Please answer the questions thoroughly and truthfully
Name of Officer under review: Akena Samuel Date ……………………
Ratings definitions
0 Never 1 Rarely 2 A few 3 Averagel 4 Most of the 5 Always
times y times
Circle the number that most accurately describes the conduct of the officer.
Please note that NE (Not Evaluated) is applicable where the evaluator has no firsthand
knowledge of the Officer or has not interacted with the individual in that area
RATINGS 1 2 3 4 5 NE
1. Behaves in a manner that is consistent with the Organization’s
Vision, Mission and values
2. Is viewed as a person of integrity by co- workers
3. Has attitude of helpfulness towards co-workers
4. Complies with government policies and procedures
5. Is professional and courteous when communicating with workers
6. Represents the Organization in a positive manner when
communicating with clients
7. Follows through with tasks and responsibilities in an appropriate
and timely manner
8. Demonstrates respect for workers and ideas of others
9. Is willing to accept responsibility for his or her own actions
10. Is some one that you feel would make an effective supervisor
Name and signature of the Reviewer: …………………………………………………………..
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ANNEX V: SCHEDULE OF DUTIES
Name of Officer Akena Samuel
Title and Salary Scale Parish Chief – U5 Lower.
Name and Title of Supervisor Epuru Thomas Ag. Senior Assistant Chief
Administrative Officer. (Ag. SACAO)
Names and Title of Supervisee Akena Samuel –Parish Chief.
Job Summary/ Purpose
To carry out the overall administration and management of a
Parish Unit in the Local Government.
Key Result Areas/Duties/ i. Preparing and compiling reports on parish operations for
the attention of the Sub-County Chief;
Responsibilities ii. Collecting and accounting for Local revenue in the
Parish;
iii. Preparing work plans and budgets for the operations of
the Parish;
iv. Enforcing the implementation of National and Local
Government policies, programmes and Council bye-laws
in the Parish;
v. Undertaking the mobilization of the Parish Community
for Government development programmes and projects;
vi. Providing technical support to the Parish Council on any
matters relating to lower Local Government governance;
vii. Undertaking duties of Secretariat to the Parish Council;
viii. viii. Managing and monitoring Local Government
projects implemented in the Parish; and ix. Coordinating
the maintenance of law and order in a parish.
Outputs
i. Performance reports on Parish operations prepared;
ii. Revenue in the Parish collected and accounted for;
iii. Work Plans and Budgets for the operation of the Parish
prepared;
iv. National and Local Government policies and
programmes implemented and Council bye-laws
enforced in the parish;
v. Parish Community mobilized for developmental
programmes;
vi. Technical support to Parish Council provided;
vii. Parish Council minutes recorded and resolutions
disseminated to the relevant authorities;
viii. Government and District Projects and programmes
implemented at the parish;
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ix. Law and order in a parish coordinated and maintained.
Activities 1. Collection and mobilization of local revenue.
2. Data collection.
3. Compilation of parish reports.
4. Implementation and monitoring of government
programs.
5. Conducting parish planning meetings.
Clients/people the officer Heads of Departments/ Sectors, Headteachers of Secondary
relates with in execution of schools and primary schools together with Technical
his/her duties Institutions in the parish. Parish Councilors, SACAO, NGO
representatives, All Sub County staff of the Sub County and
district.
Reporting arrangements Reports to the Senior Assistant Chief Administrative
Officer.
Guiding documents in The Constitution of the Republic of Uganda, The Local
execution of duties Governments Act, the PPDA Act, the PFMA Act, the
Public Service Standing Orders, 2021, the Public Service
Act, the NGO Act, 2016, the District Client Charter.
Signed:
1: First line Supervisor 2: Second Line Supervisor
Name: Epuru Thomas Name:Mr. Kaleeba Peter Jethro.
Title: Ag. SACAO. Title:D/CAO Amuria
Signature…………………………………….. Signature………………………….
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