Job description
IT Support Engineer
About Contify
We are a team of analysts, engineers, data scientists and designers building
powerful intelligence tools for business users. Contify is a 360 degree market
intelligence platform that enables businesses to monitor competitors, customers,
suppliers, and critical market variables against event triggers on an ongoing basis
with unmatched precision and relevance.
VISIT OUR WEBSITE | KNOW ABOUT CULTURE
Role Summary
● Position: IT Support Engineer
● Function/Team: Technology Team
● Location: Gurugram
● Reporting to: Manager
● Working Hours: 5 days a week. Should be flexible to work in start-up
environment
● Travel: No
ABOUT THE TEAM:
The technology team at Contify is responsible for enhancing and maintaining the
various aspects of our flagship product. This involves feature additions to our web
service and our client side apps, performance/architecture enhancements, tuning
our NLP, machine learning algorithms and a lot more. We stay on the cutting edge,
while being sensible about it.
We are onto AWS cloud infra and utilize various components of the platform. This is
fast evolving product and we do not shy away from utilizing best technology there is,
for delivering best product for our clients. It is a team of young engineers who are
passionate about product and enthusiastic about technology and problem solving.
About the role:
RESPONSIBILITIES:
● Hardware (Laptop, Desktop) provisioning
● Asset management of all hardware and software (Keys, Email, 2FA etc.)
● Enterprise level security profile for all issued hardware and software across
teams
● Establishing SLAs with stakeholders, tracking, monitoring and reporting of
the SLAs QoQ basis
● Participating in RFPs with Sales/Solutions teams for any compliance and
security related questionnaire
● Maintaining Systems Secure, Quick Turnaround for reported Vulnerabilities
● Security profile for accessibility of AWS resources and coordination with third
party vendors for maintaining infrastructure
CURRENT TECHNOLOGY STACK
● AWS
● Python and Django are our primary tools.
● PostgreSQL as our database.
● Apache Solr for search.
● AngularJS and jQuery for client-side magic.
● OS - Fedora Linux
● We love trying out new things and are open to adopting new
tools/frameworks if their practicality for the job at hand can be proved
DESIRED SKILLS AND EXPERIENCE:
● Engineering Graduate (preferably computer science) with 5+ years of
hands-on experience as IT engineer
● Must have worked in Linux OS (any distribution open source/redhat) and
Windows
● Must have experience in identifying compute requirements of various profiles
in the organization, setting up and maintenance of the hardware like laptop,
desktop or servers
● Must have experience in troubleshooting, diagnosing, finding RCA and fixing
various hardware and software issues
● Must have set up and configured Networking (Domain Controller), Identify
Configuration via ADFS/LDAP or third party software like Okta etc.
● Must have demonstrable experience of shell scripting in bash/powershell
● Must have experience of setting up VPN and knowledge of AWS
Infrastructure
● Must have experience in setting up monitoring, alerting, and safeguarding
against hacking across the office infrastructure
● Must have experience in setting up policy and practices in identifying
vulnerabilities internally and patching up vulnerabilities identified in public
domain
EDUCATION/PROFESSIONAL TRAINING :
Undergraduate: B.Tech. or equivalent
Graduate/post graduate: Preferred MCA/MS
Language skills: English
HOW TO APPLY:
Send your updated resume to [email protected] or give us a call at
+91-9818070579
