0% found this document useful (0 votes)
2K views40 pages

SM Supermalls: Local Retail Industry

SM Prime Holdings is the largest mall operator in the Philippines, owning and operating world-class malls across the country. It was founded in 1958 as a shoe store by Henry Sy Sr. and has since expanded to 32 department stores. SM envisions being a leader in mall development and providing customers with innovative shopping experiences while undertaking corporate social responsibility initiatives.

Uploaded by

Anjanette Santos
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
2K views40 pages

SM Supermalls: Local Retail Industry

SM Prime Holdings is the largest mall operator in the Philippines, owning and operating world-class malls across the country. It was founded in 1958 as a shoe store by Henry Sy Sr. and has since expanded to 32 department stores. SM envisions being a leader in mall development and providing customers with innovative shopping experiences while undertaking corporate social responsibility initiatives.

Uploaded by

Anjanette Santos
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 40

SM Supermalls

Local Retail Industry

SM Prime Holdings is the Philippines' largest mall operator. Publicly listed since 1994, it now owns and runs world-class malls all over the country, providing millions of square meters of floor area for a fully integrated shopping, dining, and entertainment experience.

SM was founded as a shoe store by Henry Sy, Sr., in October 1958 in downtown Manila. Mr. Sy, who is known as the visionary of Philippine retail because of his innovations in the industry, thought of establishing a chain of shoe stores with a store layout and merchandising concepts never before tried in the Philippines. The success of the shoe store led to its expansion as a full line store, and the first SM Department Store opened in downtown Manila in 1972. With its exciting merchandise mix, world class interiors, one stop shopping convenience, and service, SM has become part of the lives of many Filipinos. Today, it has 32 branches strategically located around Metro Manila and key cities around the country. Through the opening of new stores, renovations of major stores, and the introduction of new merchandising concepts, SM continues to make shopping at its department store chain an exciting lifestyle experience.

Our Vision
SM Prime envisions to be a leader in world-class mall development, committed to deliver the daily needs of millions by offering a total mall experience and creating a richer, better quality of life.

Our Mission
SM Prime commits to the following mission:

To constantly provide customers with a fresh and world-class mall experience through innovative and state-of-the-art facilities and services; To undertake wide-ranging corporate social responsibility initiatives that provide greater service for customers with special needs, and ensure environmental sustainability through various programs on energy, water and air conservation; To be an employer of choice, offering comprehensive opportunities for career growth and enhancement; To deliver sustainable long-term growth and increasing shareholder value; and To uphold its role as a catalyst for economic development.

Vision. Leadership. Innovation. Focus. Hard Work. Integrity. Prudence

Weve got it all for you!

SM Foundation is the socio civic arm of the SM Group of Companies through which it helps the less fortunate in the communities it serves. These are areas within the vicinity of SM department stores and supermalls that need assistance. The Foundation has four areas of advocacy: education through scholarship programs and donations of school buildings to public elementary & high schools; health & medical projects like medical missions with a mobile clinic; renovations of hospital activity centers; and religious community projects

SM COLLEGE SCHOLARSHIP PROGRAM


The SM College Scholarship Program was established by SM Foundation in 1993 to help provide quality education to bright but underprivileged public high school graduates. The program has 1200 college scholars at any time nationwide. The scholars are enrolled in 73 colleges and universities in NCR, Baguio, Batangas, Bulacan, Cavite, Laguna, Lucena, Pampanga, Pangasinan, Rizal, Tarlac, Bacolod, Cagayan de Oro, Cebu, Davao, Iloilo. To date, 1464 scholars have graduated from the program and many of them are gainfully employed with the SM Group of Companies and other companies here and abroad.

MEDICAL MISSION PROJECT Indigent families in areas within the vicinity of SM malls as well as disaster victims are given assistance through the foundation's medical missions. Known as Gamot Para sa Kapwa, these missions bring together the Department of Health medical volunteers, NGO's and local officials.

SM MOBILE CLINIC This is a mobile medical laboratory that makes health services accessible. It was established in support of the medical missions to provide diagnostic and laboratory services. These services are: Chest X-Ray, ECG, Urinalysis, Bone Density Scanning, Fasting Blood Sugar, Random Blood Sugar and Cholesterol determination and Dental Tooth Extractions. All services are FREE of charge.

SHARE YOUR EXTRAS In partnership with the Department of Social Welfare and Development, this project encourages shoppers to donate their excess clothes, household, and other basic commodities to the less fortunate.

KABALIKAT SA KABUHAYAN FARMERS TRAINING PROGRAM


The KSK-FT is a program that provides farmers with more effective ways of producing high yielding fruits and vegetables. The program is much like backyard farming, only it is enhanced by new technology to produce better results. It is a 12-step program that teaches farmers seed culture and propagation, irrigation and fertilizer application, among other skills. The KSK-FT is a joint undertaking of SM Foundation with the private sector and government agencies.

RELIGIOUS COMMUNITY PROGRAMS SM Foundation has built the Shrine of Jesus, the Way the Truth and the Life, and the John Paul II Youth Center in Roxas Boulevard in line with the expressed with of Pope John Paul II to have a center for youth during the World Youth Day in 1995. Spearheading the celebration of Sunday Mass in its shopping malls, it has also helped build churches like the Chapel of Eucharistic Lord in the SM Megamall and the Epiphany of the Lord Parish in Novaliches.

As SM has grown through the years, its influence has seeped into every aspect of Filipino life and in every community where an SM Mall is located. All over the country, SM Supermalls have fast become the center of activities of communities around them. People celebrate milestones of their lives in SM Supermalls, they gather there to watch entertainment shows, to shop and to literally and vicariously experience the good life.

SM Prime Holdings Inc., under the guidance of its President Mr. Hans T. Sy, has expanded its operations to serve as catalysts for positive change throughout the nation. All of the companys social and environmental initiatives are joined under the banner program called SM Cares. These committees consist of:

Environment Persons with Disabilities Children Breastfeeding Women OFWs Elderly Social Entrepreneurship

The focus of SM Supermalls on sustainable development is exemplified by the fervour of the SM Cares for the Environment Program. Long before sustainability became a key corporate emphasis, SM has started implementing strategies and programs to promote efficiency and stewardship. Today, these efforts have evolved beyond exceeding compliance with local regulations and operational sustainability. They now also spread the message of environmentalism and advocacy. At the core of this program are the four pillars of SM Supermalls sustainability efforts, which focus on:

solid waste management water conservation energy conservation air quality.

As the retail industry leader, SM Supermalls serves millions of Filipinos across the nation on a daily basis. Given its reach, the company ensures that all waste is segregated and properly managed and disposed. Moreover, SM partners with the public and selected institutions to foster both internal and communal sustainability.

Trash to Cash Eco Bag My Own Bag Wednesday

As mall providers generally have high water consumption needs; SM Supermalls has thus implemented various programs to ensure both the efficiency of its water usage, as well as the quality of water treatment before discharge. This is achieved by operating Tertiary Treatment Plants in all malls to recycle water for cooling, flushing and irrigation. This effort, alongside the integration of water saving technology into all mall designs, allows SM to save over 4.9 billion litres of water per year.

Low-Flow Toilets / Waterless Urinals Aerated, Ultra-Low Flow, Faucets Recycled-water for Air-Conditioning

Through the latest technology and process innovations, SM ensures that our malls reduce overall consumption and achieve the highest level of energy efficiency attainable.

Focus Enterprise Building Automation Systems Clerestory Lights Two-Lamp Fixture LED System

As one of the four main pillars of the companys operational sustainability program, SM Supermalls works towards enhancing the air quality in all mall and community areas through various efforts and campaigns.

No Smoking Campaign Bicycle Parking Park Finders EDD Guidelines

Working towards the vision of making SM Supermalls as A Mall for All, the SM Program on Disability Affairs is a multi-awarded program designed to enable customers with special needs and their families to have a friendlier and more enjoyable shopping experience. By educating its tenants and staff, SM breaks away the physical and mental barriers that may hamper customers with special needs. Through yearly seminars, the company educates its frontliners, such as janitors and security guards, to be advocates of PWDs.

The SM Cares for Children committee was created to cater to the needs of its most precocious customers. As an all access mall, we make sure that new malls are built with tiny feet in mind, and renovate existing ones to include the latest in child-proof technology. SM Mall employees, tenants and frontliners regularly undergo trainings on how to manage children as well as how to handle families or children in distress. Beyond safety, SM conducts year-round programs in SM Malls nationwide encouraging children to be responsible citizens through time-honored Filipino values, and instill in them a passion for learning.

Much like the general population, women comprise the majority of SMs shoppers. In fact, approximately 60% of the people that go through our doors are women. However, the plight of women continues to be underrepresented, even as Filipinas continue to make their mark at home and abroad. Last year, SM kicked off 2011 by celebrating March as the International Womens Month. Launched at SM Megamall in cooperation with the Gifts and Graces Foundation, International Womens month featured exhibits in three malls: SM Mall of Asia, SM City North EDSA, and SM Southmall.

The SM Cares for Breastfeeding Mothers is one of SMs most awarded pioneer programs. Since its inception in 2006, it has grown to include 40 breastfeeding stations, catering to over 135,000 mothers nationwide. By fostering a caring, and comfortable breastfeeding environment, SM Supermalls continues to break new ground on how large institutions cater to the needs of mothers and children.

The SM Global Pinoy Program is one of the most active SM Cares Departments, as it caters to one of SM Supermalls biggest sectors: overseas Filipino workers and their families. The keystone feature of this program is the SM Global Pinoy Center, a one-stop service hub that educates, informs and helps bring families together. These locations offer free refreshments, free internet services, free mobile phone charging, free voice calls, BDO Remittance Pick-up services and Foreign Exchange services by the SM Department Store. In addition, SM has partnered with several government agencies in order to provide them the most relevant deployment and overseas employment information. The Global Pinoy Program conducts routine pre-departure counselling for OFWs and their families, so they are prepared to handle the challenges that arise from having family members who live abroad. SM has also launched several free livelihood financial literacy seminars, aimed at educating the families of OFWs. SM Global Pinoy continues to strive to help our countrys Modern Heroes by continuously serving them, helping improve their lives, and bringing them closer to home and to their families.

SM Cares has institutionalized a program that aims to improve the quality of life of senior citizens and their primary caretakers. The program began with initiatives to cultivate a senior citizen-friendly environment in SM Malls, but has since evolved into a venue for advocacy and various programs. For example, the committee began the year by launching the Elderpreneurship program last January, a creativity, innovation, and entrepreneurship program specifically for seniors in order to educate them on running and managing successful businesses. Moving forward, SM Cares aims to create more programs that appreciate and revitalize senior citizens by encouraging them to lead more sustainable and productive lives.

The Philippines with its rich culture, unique traditions, and picturesque landscapes is one of Asias prized jewels. As an advocate of Philippine culture and ingenuity, the SM Cares Yes! Tourism Committee work tirelessly with the tourism industry to showcase the wealth and wonders of our country. We continuously strive to develop and improve our program every year, conceptualizing projects and exerting efforts in support of Philippine tourism.

LET'S ACT NOW AND TALK LESS. SAVE THE ENVIRONMENT.

Plant 60,000 trees in the next 3 years Save the trees, and human lives, from soil erosion Prevent flood through a catch basin equal to 4,000 pine
trees

Prevent Pollution, Decongest Traffic Conserve energy. Use natural lighting Partner with top environmental groups

See Video

You might also like