Now, tell us a bit about
yourself
What are your
GOALS & OBJECTIVES?
Why are you here?
You cannot teach a man anything.
You can only help him
discover it within himself.
Galileo
EDUCARE = TO DRAW OUT FROM WITHIN
EDUCATION = IS THE BRINGING OUT OF PERFECTION
THAT IS ALREADY THERE WITHIN YOU
… SWAMI VIVEKANANDA
ALL THAT WE KNOW IS STORED IN THE COLLECTIVE UNCONSCIOUS
AND WE CAN ACCESS THAT BY CONNECTING WITH OUR DEEPER SELF.
C G YUNG
THE KNOWLEDGE OF THE WHOLE OF
MANKIND IS WITHIN YOU.
J KRISHNAMURTHY
So, what is
Coaching?
Coaching is…
Coaching is about asking questions in order to
help the client find his own answers (without
giving any advice).
When used effectively and appropriately, it
raises your awareness—like a laser on your
thinking that cuts through a maze of confusion
and brings forth unknown ideas and options.
Coaching is not telling someone what to do; it’s
not giving advice or providing solutions. It is
not the same as mentoring, training or
consulting.
What else is ‘Coaching’?
Coaching is about creating awareness
Enhancing perceptions and expanding horizons
Taking the client deep within where she/he cannot go on her/his
own
Its about generating options—more options and more choices.
• Transfer of specific know- • Providing advice in a
how, information and skills particular area of expertise.
to trainees. Generally, one
to many.
Training Consulting
Mentoring Coaching
•Expert shares specific
•
knowledge/expertise (of a • Asking questions,
particular field) with a
listening, being neutral &
lesser knowledgeable
sharing NO advice, know-
person(s) in that field.
how or expertise.
During the coaching process, individuals use their strengths to
overcome challenges and achieve their goals.
They focus on
discovering solutions.
Advantages of Coaching
Results obtained from Coaching
ROI: The Effectiveness of Coaching
ROI: Surveys as Proof
Survey I:
Effectiveness improved 96% in
teamwork, communication,
leadership, innovation, customer
service, productivity, and goal
setting.
Survey II:
A study conducted by Bersin &
Associates shows that
organizations with senior leaders
who coach effectively and
frequently improve their business
results by 21% as compared to
those who never coach.
“The best business advice
I ever got …..
was to get a coach”
Eric Schmidt,
Chairman, Google
What does Coaching
mean for Business?
Benefits to companies that have provided coaching
Productivity (reported by 53% of executives)
Quality (48%)
Organizational strength (48%)
Customer service (39%)
Reducing customer complaints (34%)
Retaining executives who received coaching (32%)
Cost reductions (23%)
Bottom-line profitability (22%)
Benefits to executives who have received coaching
Working relationships with direct reports (reported by 77% of
executives)
Working relationships with immediate supervisors (71%)
Teamwork (67%)
Working relationships with peers (63%)
Working relationships with clients (37%)
Job satisfaction (61%)
Conflict reduction (52%)
Organizational commitment (44%)
TOP 10 Benefits of Coaching
Benefits of Executive Coaching to Organizations
1 Improved performance and 2 Staff Development
productivity Coaching helps an Individual to
Coaching brings out the best in discover her/his true potential.
individuals and in teams, People develop and choose to
something that instructing does stay with the organisation.
not even aspire to do.
4 Improved quality of life for 3 More time for the manager
individuals Staff who are coached, who
Out of the respect for welcome responsibility, do not
individuals, the improved have to be chased or watched,
relationships and the success freeing up more time for the
that will accompany coaching, manager.
the atmosphere at work will
change for the better.
Benefits of Executive Coaching to Organizations
More creative ideas
5
Coaching and a coaching environment encourage creative suggestions
from all members of a team without the fear of ridicule or premature
dismissal. One creative idea often sparks off others.
6 Better use of people skills and resources
A manager very often has no idea what hidden resources are available
to him until the employee goes through the coaching, which helps to
uncover many previously undeclared talents in the team as well as
solutions to practical problems.
7 Faster and more effective emergency response
Coaching sparks responsibility and ownership leading to self-
generated responses from the employees
Benefits of Executive Coaching to Organizations
8 More Motivated Staff
The carrot and the stick have lost their edge and people perform
because they want to, not because they have to. Coaching helps
people to discover their self-motivation.
9 Culture Change
The coaching principles underpin the management style of ‘high-
performance’ culture to which so many business leaders aspire. Any
coaching program will help make cultural transformation more
realizable.
10 A Life Skill
Coaching is both an attitude and a behavior, with multiple applications
both in and out of work. It is more and more in demand, so even those
who are looking to change their job soon are going to find it an
invaluable skill wherever they go.
KNOWLEDGE WISDOM
IQ EQ
The Power
of the
Subconscious
Mind
“The most recent brain research strongly indicates that the
subconscious mind controls 90% of our choices and the conscious
mind controls 10 %.”
Richard Granger (Professor of Psychological & Brain Sciences, Dartmouth. Author, Big Brain: The Origins and
Future of Human Intelligence)
“Our thoughts are mainly controlled by our subconscious, which is
largely formed before the age of 6, and you cannot change the
subconscious mind by just thinking about it.”
Dr. Bruce Lipton
(Molecular Biologist. Author, The Biology of Belief )
Some Typical Coaching Issues
What’s the first thing I
would like to change
about my life,
hmmm…?
Personal Challenges Professional Challenges
Relationships Relationships
Communication Conflict resolution &
Money communication
Self-esteem Team Building
Career Transition Leadership
Children Innovation
Inability to learn quickly Recognition
Spiritual Purpose and Time Management
spirituality in general Priorities
Health Business Planning
Joy Sales
Negative emotions Profits
Balance of life Return on Investment
How to write a Business Plan
Mission, Vision, Goals, Values
An organization’s spiritual
purpose…
Who is your
masterful
Grow More Coach?
Qualities
of your
masterful
Grow More
Coach
Your Masterful Grow More Coach
Imagine having the support of someone who champions your success
as much as you do; someone who will ask great questions to
encourage you to tap into your own well of resources, to find the
solutions you didn’t know you had; someone who will challenge you to
expand your horizons and see things from different perspectives and
viewpoints.
A coach is this someone and a lot more.
A coach is neutral, non-Judgmental, great listener and looks at you and
himself as faultless and blameless.
FOLLOWS CORE COMPETENCIES OF IIC&M AND ICF
Innovative
Coaching
Tools
The Grow More Coach Model
What results can you expect from coaching?
Coaching as an intervention brings very effective results to individuals
as well as organizations because it provides:
1. One-to-one focus
2. Measurable goal setting
3. Confidentiality
4. Objectivity
5. Accountability
6. Action—immediate, real-time practice
7. A partner to help you stretch
8. Structured pre-defined sessions
9. Ownership
How to get the Best out of the Coaching Engagement
Coaching is about bringing
change; about going where you
thought you can never.
The coach helps you achieve
what you could not on your
own. It is about innovative
ideas and solutions.
Coaching is also about
ownership and accountability.
The ‘How’ of a
Coaching Engagement
The Mindset of a Grow More Coach
People already have all the resources
within them to achieve what they want.
Every behavior has a positive intent in
some context.
People always make the best choice
available at any given time.
There is no such thing as failure, only
feedback.
Change brings change.
Let’s Begin!
What is coaching? Story of the gardener
Advantages of coaching
The ‘How’ of a coaching engagement
Why it works
Qualities of your masterful Grow More Coach
1 Rapport
Ability to connect with the client: builds and maintains excellent
rapport with the client. Recognizes that the client’s perspective
provides deep access to a wider viewpoint.
2 Non- Judgmental
Never Judges the client. Looks at self and the client as faultless and
blameless.
3 Deep Listening
Listens with her/his eyes, ears and heart. Listens from verbal and non-
verbal communications made by the client.
4 Neutral
Maintains a neutral position throughout the coaching session—
showing neither approval or disapproval. This establishes trust and
prevents the client from manipulating answers so as to get our
approval or disapproval.
Qualities of your masterful Grow More Coach
5 Service Orientation
Works Selflessly with the client: expects no outcome or reward. Keeps
the ego in the back garden and puts responsibility first.
Knows that it is all about the client.
6 Practices what s/he Preaches
A Masterful Coach regularly does self-coaching to achieve the desired
outcomes for her/himself, and exhibits positivity in her/his thoughts,
words and actions to create an environment of trust and faith.
7 Understands and exhibits ICF & IIC&M core coaching competencies
while adhering to the code of ethics of these two governing bodies.
Why Coaching Works
As you will agree that…
Over time we develop/acquire limiting beliefs which must go so that we can
continue to grow.
We tend to limit our thinking which restricts our actions, and therefore
results.
We tend to play safe, develop comfort zones and not take risks or challenge
ourselves.
We tend to base our decisions on our superficial perspective due to lack of
time/in order to look good/to fit certain groups and so on…
We loose track of our dreams, values, strengths and aspirations in order to
achieve material successes.
Our thinking gets colored by our
experiences, expectations of others and
our perception of what others think of
us.
The 4 Learning Stages
Your
Coaching
Engagement
Steps Identification
of AOIs
Process of
coaching—
what transpires
in each session
SMART
Actionable
steps and other Next Session
homework
FAMOUS PEOPLE WHO HAVE COACHES :
OPRAH WINFREY
LEONARDO DI CAPRIO
BILL CLINTON
SERENA WILLIAMS
ANDRE AGASSI
