SFU is launching the AI-powered Simon Says virtual assistant on ServiceHub to provide students, faculty and staff with fast, reliable, 24/7 answers to IT questions such as VPN setup, Wi-Fi connection, and login troubleshooting.

Exciting upgrades are coming to SFU's classrooms, bringing new opportunities for enhanced learning and teaching experiences across our campuses. SFU IT is undertaking a Classroom Technology Improvement Update (CTIU) initiative, as part of its commitment to modernizing the university's IT systems and infrastructure and enhancing services to meet current and future demands.

Liam Goundrey, IT Technician, SFU Surrey Campus, has been named one of the 2024 recipients of SFU’s Workplace Excellence Award—a recognition of his ongoing work to transform the SFU experience by ensuring campus technology is always functioning smoothly.