How cognitive biases and ranking can foster an ineffective architecture and design
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The document examines how cognitive biases and organizational ranking can negatively impact architecture and design within complex socio-technical systems. It emphasizes the importance of collaboration, shared understanding, and inclusivity in decision-making processes, particularly in meetings. Furthermore, it highlights the need for a balanced approach to architecture that takes into account both system and organizational design to foster effective communication and innovation.
How cognitive biases and ranking can foster an ineffective architecture and design
- 1. @EelynvanKelle @kenny_baas How cognitive biases and ranking can foster an ineffective architecture and design Kenny Baas-Schwegler & Evelyn van Kelle @EvelynvanKelle @kenny_baas
- 3. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Sandy Millar on Unsplash Complexity: When things go bad, endure and observe what you can change, and probe! don’t go chasing a happy to-be situation
- 5. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas We’re dealing with complex adaptive socio-technical systems. Those 3 aspects impact each other. Balance is key
- 6. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Open office space to improve communication Joe Wright: The good, the bad, the open-plan: Creating environments for collaborative knowledge work - https://vimeo.com/374629143
- 7. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas If you design a software system without boundaries or the wrong boundaries, because you did not involve the people working on it you just designed an open office space for software teams.
- 9. @EvelynvanKelle @kenny_baas “If the architecture of the system and the architecture of the organization are at odds, the architecture of the organization wins” —Ruth Malan
- 10. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Creating a shared sense of reality
- 11. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Visual and Collaborative modelling is a practice of using requirement analysis and modelling techniques to create a shared understanding.
- 12. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas technical architect Socio-technical architect (A role, not a function!) (and of course owned by a person or group)
- 13. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Ensuring flow in meetings How to make sure everyone said what has to be said? How can we create and include new insights? Who decides on the architecture? How to get everyone on board on the decision? Photo by Mike Lewis HeadSmart Media on Unsplash
- 14. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Ensuring flow in meetings How to make sure everyone said what has to be said? Photo by Mike Lewis HeadSmart Media on Unsplash
- 21. @EvelynvanKelle @kenny_baas Deep Democracy the lewis method
- 22. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by TRI WISNU HADI on Unsplash Every autocratic decision, supressess knowledge and wisdom and creates resistance.
- 24. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas foto: Hideta Nagai) credit: Corporate tribe book by Danielle Braun, Jitske Kramer “And those who were seen dancing were thought to be insane by those who could not hear the music”
- 25. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Neil Thomas on Unsplash How to make sure everyone said what has to be said? Own, play and share your rank
- 26. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Ensuring flow in meetings How can we create and include new insights? Photo by Mike Lewis HeadSmart Media on Unsplash
- 31. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Ensuring flow in meetings How to get everyone on board on the decision? Who decides on the architecture? Photo by Mike Lewis HeadSmart Media on Unsplash
- 33. @EvelynvanKelle @kenny_baas Accurate vs Completeness
- 34. @EvelynvanKelle @kenny_baas Accurate vs Completeness
- 36. @EvelynvanKelle @kenny_baas Discussion Dialogue Actions, thinking fast Insights, thinking slow Convince, take a stand Understanding, listen Think against other (yes, but..) Think together with others (Yes, and…) Answer are central The questions are central Attack and defence Investigate and check Opinions and arguments Principles, values and norms Judgement postpone judgment Finding solutions find the underlying reason Risk: false consensus, powerplay Risk: responsible abstraction, woolly
- 37. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Tamara Gak on Unsplash “Peace is not the absence of conflict. Conflict are the status quo, it is how you manage them is what makes peace.” - Bart Brandsma
- 38. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Markus Spiske on Unsplash “We must be able to identify all the parts in a system and allow them to speak. All the parts in a group, even those we do not like or believe to be useless, must be present and supported.” - Arnold Mindell
- 41. @EvelynvanKelle @kenny_baas 1. Gain all views 2. Make it safe to to say alternative views 3. Spread the why ----- VOTE ---- 4. Ask: What would it take for you to go along? Deep Democracy the lewis method steps
- 42. @EvelynvanKelle @kenny_baas 1. Idea: You have an idea, but nothing is certain 2. Suggestion: You have a clear intention, but other insights are more than welcome 3. Proposal: You have a concretely worked out proposal. Only serious objections can influence the decision 4. Command: Decision is made, what does it take for you to go along? How much space do you give?
- 43. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Tamara Gak on Unsplash Who decides on the architecture? How to get everyone on board on the decision? Who to invite? Use the Deep Democracy the lewis method steps. Be clear on how much power people have on decision making. Photo by Mike Lewis HeadSmart Media on Unsplash
- 44. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Tamara Gak on Unsplash Ensuring flow in meetings Create awareness of people their ranks in the group Own, play and share your rank Be aware and make explicit the biases at play Use Deep Democracy the lewis method in your decision making Photo by Mike Lewis HeadSmart Media on Unsplash