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Pa#ent	
  Re-­‐Admissions-­‐	
  How	
  are	
  you	
  Controlling?	
  
Wednesday,	
  July	
  23,	
  2014	
  
Disclaimer:	
  Nothing	
  that	
  we	
  are	
  sharing	
  is	
  intended	
  as	
  legally	
  binding	
  or	
  prescrip7ve	
  advice.	
  This	
  
presenta7on	
  is	
  a	
  synthesis	
  of	
  publically	
  available	
  informa7on	
  and	
  best	
  prac7ces.	
  
•  CMS	
  defines	
  Hospital	
  Re-­‐admission	
  as:	
  
– Admission	
  to	
  a	
  sub	
  sec9on	
  hospital	
  with-­‐in	
  30	
  
days	
  of	
  discharge	
  from	
  the	
  same	
  or	
  another	
  sub-­‐
sec9on	
  of	
  the	
  hospital	
  
What	
  is	
  a	
  Hospital	
  Re-­‐Admission?	
  
•  Agency	
  for	
  HealthCare	
  Research	
  and	
  Quality	
  Reported:	
  
–  Nearly	
  20%	
  of	
  Medicare	
  hospitaliza9ons	
  followed	
  by	
  
readmission	
  with-­‐in	
  30	
  days	
  
–  90%	
  of	
  readmissions	
  unplanned	
  
•  Medicare	
  Payment	
  Advisory	
  Commission	
  reported:	
  
–  4.4	
  million	
  Medicare	
  hospital	
  readmissions	
  may	
  be	
  
preventable	
  
–  Translates	
  to	
  75%	
  of	
  readmissions	
  
–  Implementa9on	
  of	
  Hospital	
  Readmissions	
  Reduc9on	
  Program	
  	
  
has	
  impacted	
  the	
  reported	
  outcomes	
  
hRp://healthcare-­‐execu9ve-­‐insight.advanceweb.com/Web-­‐Extras/
Long-­‐Term-­‐Care-­‐Feature/Best-­‐Prac9ces-­‐for-­‐Reducing-­‐
Readmissions.aspx	
  	
  
Quick	
  Facts	
  
•  The	
  JAMA	
  study	
  reported	
  the	
  following	
  outcomes:	
  
–  24.8%	
  of	
  HF	
  pa9ents	
  readmiRed	
  
–  19.9%	
  of	
  MI	
  pa9ents	
  readmiRed	
  
–  18.3%	
  of	
  pneumonia	
  pa9ents	
  readmiRed	
  
hRp://jama.jamanetwork.com/ar9cle.aspx?
ar9cleid=1558276#qundefined	
  	
  
•  JAMA	
  (The	
  Journal	
  of	
  American	
  Medical	
  Associa9on)	
  
conducted	
  a	
  study	
  from	
  2007-­‐2009	
  for	
  Medicare	
  
beneficiaries	
  reviewing	
  readmissions	
  for	
  pa9ents	
  with	
  
heart	
  failure,	
  myocardial	
  infarc9on,	
  and	
  pneumonia	
  
Pa9ent	
  Readmission	
  Sta9s9cs	
  
•  Sec9on	
  3025	
  of	
  Affordable	
  Care	
  Act	
  
establishes	
  the	
  Hospital	
  Readmissions	
  
Reduc9on	
  Program	
  
– Requires	
  CMS	
  to	
  reduce	
  payments	
  to	
  IPPS	
  
Hospitals	
  with	
  excess	
  admissions	
  
– Effec9ve	
  for	
  discharges	
  beginning	
  October	
  1,	
  2012	
  
Background	
  
•  Adopted	
  readmission	
  measures	
  for	
  condi9ons	
  
–  Acute	
  Myocardial	
  Infarc9on	
  
–  Heart	
  Failure	
  
–  Pneumonia	
  
•  Established	
  methodology	
  to	
  calculate	
  excess	
  
readmission	
  ra9o	
  
•  Established	
  policy	
  of	
  using	
  risk	
  adjustment	
  
methodology	
  
•  Established	
  applicable	
  3	
  years	
  of	
  discharge	
  data	
  
and	
  the	
  use	
  	
  of	
  a	
  minimum	
  25	
  cases	
  to	
  calculate	
  
hospital	
  excess	
  readmission	
  ra9o	
  
CMS	
  Re-­‐Admission	
  Measures	
  
CMS	
  Payment	
  Adjustment	
  Process	
  
•  CMS	
  determines	
  which	
  hospitals	
  subject	
  to	
  
Hospital	
  Readmissions	
  program	
  
•  Determines	
  methodology	
  to	
  calculate	
  hospital	
  
readmission	
  
•  What	
  por9on	
  of	
  IPPS	
  payment	
  is	
  used	
  to	
  
calculate	
  readjustment	
  payment	
  amount	
  
•  Process	
  for	
  hospitals	
  to	
  review	
  readmission	
  
data	
  and	
  submit	
  correc9ons	
  before	
  rates	
  
made	
  public	
  
CMS	
  Formulas	
  to	
  Calculate	
  the	
  
Readmission	
  Adjustment	
  Factor	
  
Excess	
  Re-­‐Admission	
  Ra9o	
  
Aggregate	
  payments	
  for	
  excess	
  
readmissions	
  
Ra9o	
  
– For	
  FY	
  2013,	
  the	
  higher	
  of	
  the	
  Ra9o	
  or	
  0.99	
  (1%	
  
reduc9on	
  
– For	
  FY	
  2014,	
  the	
  higher	
  of	
  the	
  Ra9o	
  or	
  0.98	
  (2%	
  
reduc9on)	
  
– For	
  FY	
  2015,	
  the	
  higher	
  of	
  the	
  Ra9o	
  or	
  0.97	
  (3%	
  
reduc9on)	
  
Readmission	
  Adjustment	
  Factor	
  
Formulas	
  to	
  Compute	
  the	
  Readmission	
  
Payment	
  Adjustment	
  Amount	
  
Wage-­‐adjusted	
  DRG	
  opera9ng	
  amount	
  
Base	
  Opera9ng	
  DRG	
  Payment	
  Amount	
  
Readmissions	
  Payment	
  Adjustment	
  
Amount	
  
•  CMS	
  Proposing	
  Rule	
  to	
  include	
  2	
  addi9onal	
  
readmission	
  measures	
  in	
  2015	
  
– COPD	
  
– THA/TKA	
  	
  
2015	
  CMS	
  IPPS	
  Proposed	
  Rule	
  
•  HealthCare	
  Market	
  Resources	
  site	
  2	
  most	
  
common	
  reasons	
  for	
  Hospital	
  Re-­‐admission	
  
– Medica9on	
  Errors	
  
– Failure	
  to	
  see	
  a	
  physician	
  
– Strategies	
  to	
  reduce	
  
•  Supervised	
  home	
  care	
  visits	
  aker	
  discharge	
  
Common	
  Reasons	
  for	
  Re-­‐Admission	
  
What	
  are	
  other	
  organiza9ons	
  Doing?	
  
•  The	
  Agency	
  for	
  HealthCare	
  Research	
  and	
  Quality	
  advocates	
  
the	
  use	
  of	
  a	
  PSO	
  Program	
  
–  U9liza9on	
  of	
  Common	
  Formats	
  
•  Available	
  for	
  hospitals	
  to	
  review	
  30	
  day	
  readmissions	
  	
  
–  RED	
  (Re-­‐engineered	
  Discharge)	
  
•  Free	
  toolkit	
  used	
  to	
  reduce	
  readmissions	
  by	
  encouraging	
  beRer	
  
communica9on	
  between	
  pa9ents	
  and	
  clinicians	
  
–  Project	
  Boost	
  
•  Provides	
  resources	
  to	
  reduce	
  readmissions	
  in	
  elderly	
  popula9on	
  
–  PSNET	
  (Pa9ent	
  Safety	
  Network)	
  
•  Shows	
  how	
  problems	
  in	
  hospital	
  discharge	
  process	
  can	
  lead	
  to	
  hospital	
  
readmissions	
  
–  STAAR(State	
  Ac9on	
  on	
  Avoidable	
  Rehospitaliza9ons)	
  Ini9a9ve	
  
•  Mul9state	
  effort	
  to	
  improve	
  care	
  transi9ons	
  	
  
Pa9ent	
  Safety	
  Organiza9on	
  Program	
  
–  The	
  Mayo	
  Clinic’s	
  Knowledge	
  and	
  Evalua9on	
  
Research	
  Unit	
  focusing	
  on	
  the	
  assessment	
  of	
  
pa9ent	
  capacity	
  
–  Resources	
  pa9ent	
  has	
  available	
  when	
  they	
  discharge	
  
–  Physical	
  and	
  mental	
  Limita9ons	
  
Assessment	
  of	
  Pa9ent	
  Capacity	
  
–  Support	
  Na9onal	
  Quality	
  strategy	
  focus	
  on	
  improving	
  
cardiovascular	
  Health	
  
–  Use	
  payment	
  and	
  reimbursement	
  mechanisms	
  to	
  
encourage	
  delivery	
  of	
  clinical	
  preven9ve	
  services	
  
–  Expand	
  use	
  of	
  interoperable	
  HIT	
  
–  Support	
  implementa9on	
  of	
  community	
  based	
  
preventa9ve	
  services	
  
–  Reduce	
  risk	
  barriers	
  to	
  accessing	
  clinical	
  and	
  
community	
  preventa9ve	
  services	
  
–  Enhance	
  coordina9on	
  and	
  integra9on	
  of	
  clinical,	
  
behavioral,	
  and	
  complementary	
  health	
  strategies.	
  
Clinical	
  and	
  Community	
  Preven9on	
  
Services	
  Recommenda9ons	
  
–  A	
  study	
  conducted	
  at	
  Cleveland	
  Clinic	
  suggests	
  a	
  3-­‐step	
  mini-­‐	
  
cog	
  quiz	
  completed	
  by	
  heart	
  failure	
  pa9ents	
  at	
  discharge	
  may	
  
predict	
  who	
  will	
  be	
  readmiRed	
  or	
  die	
  with-­‐in	
  30	
  days 	
  	
  
–  Mini-­‐cog	
  tested	
  for	
  correla9on	
  to	
  heart	
  failure	
  pa9ents	
  
–  Research	
  concluded	
  23%	
  of	
  heart	
  failure	
  inpa9ents	
  who	
  completed	
  mini-­‐
cog	
  had	
  a	
  high	
  likelihood	
  of	
  cogni9ve	
  impairment	
  
–  30	
  day	
  re-­‐admission	
  and	
  mortality	
  rate	
  for	
  pa9ents	
  with	
  high	
  cogni9ve	
  
impairment	
  score	
  were	
  twice	
  the	
  norm	
  with	
  a	
  rate	
  at	
  47%	
  
–  Study	
  recommenda9ons	
  
»  Evaluated	
  discharge	
  loca9ons	
  
»  Structured	
  in	
  home	
  support	
  
»  Incorporate	
  Mini-­‐Cog	
  test	
  into	
  Care	
  rou9ne	
  
hRp://my.clevelandclinic.org/media_rela9ons/library/
2014/2014-­‐3-­‐29-­‐cleveland-­‐clinic-­‐study-­‐finds-­‐simple-­‐test-­‐of-­‐
pa9ent-­‐cogni9on-­‐may-­‐predict-­‐heart-­‐failure-­‐readmissions.aspx	
  	
  
Mini	
  Cog	
  Quiz	
  Study	
  
–  Select	
  group	
  of	
  Medicare	
  pa9ents	
  in	
  AZ	
  receiving	
  
trackers	
  in	
  their	
  inhalers	
  to	
  determine	
  how	
  oken	
  
medica9ons	
  is	
  used	
  
–  Study	
  hopes	
  to	
  iden9fy	
  pa9ents	
  at	
  earliest	
  stage	
  of	
  aRack	
  of	
  
exacerba9on	
  with	
  COPD	
  
–  Sensors	
  monitor	
  medica9on	
  usage	
  and	
  send	
  loca9on	
  and	
  
data	
  to	
  smartphone	
  app	
  
–  If	
  pa9ents	
  using	
  medica9on	
  more	
  frequently	
  or	
  a	
  rescue	
  
inhaler	
  u9lized	
  alert	
  sent	
  to	
  caregiver	
  
Mobile	
  Aps	
  and	
  Sensors	
  
–  Improve	
  communica9on	
  
•  U9lize	
  strong	
  interac9ve	
  	
  communica9on	
  
•  U9liza9on	
  of	
  EHR’s	
  and	
  HIE’s	
  
–  Support	
  Care	
  transi9ons	
  through	
  
•  Expanding	
  care	
  beyond	
  medical	
  community	
  
–  Transporta9on	
  Services	
  
–  Meal	
  Prepara9ons	
  
–  Cleaning	
  Services	
  
–  Follow	
  up	
  care	
  
•  Missed	
  follow	
  up	
  appointments	
  aker	
  discharge	
  
hRp://healthcare-­‐execu9ve-­‐insight.advanceweb.com/Web-­‐Extras/Long-­‐Term-­‐Care-­‐
Feature/Best-­‐Prac9ces-­‐for-­‐Reducing-­‐Readmissions.aspx	
  	
  
Best	
  Prac9ces	
  
Parallel	
  Coordina9on	
  of	
  Care	
  
•  Dr.	
  Eiran	
  Goronoski	
  former	
  director	
  of	
  Heart	
  Care	
  
at	
  home	
  is	
  advises	
  to	
  focus	
  on	
  the	
  pa9ent	
  as	
  
apposed	
  to	
  the	
  condi9ons	
  for	
  readmission	
  
–  Proposes	
  partnership	
  with	
  quality	
  skilled	
  nursing	
  
facili9es	
  
•  17%	
  of	
  all	
  pa9ents	
  go	
  to	
  a	
  SNF	
  
–  Parallel	
  solu9ons	
  for	
  care	
  coordina9on	
  
“A	
  pa9ent	
  centered,	
  rather	
  than	
  a	
  condi9on	
  centered,	
  mindset	
  
in	
  the	
  midst	
  of	
  care	
  transi9ons	
  is	
  key”	
  
hRp://www.beckershospitalreview.com/quality/when-­‐
readmission-­‐programs-­‐fail-­‐what-­‐s-­‐next.html	
  	
  
Q&A	
  
dan.holleran@quirkhealthcare.com	
  
aaron.rucker@quirkhealthcare.com	
  	
  

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Patient Re-Admissions

  • 1. Pa#ent  Re-­‐Admissions-­‐  How  are  you  Controlling?   Wednesday,  July  23,  2014   Disclaimer:  Nothing  that  we  are  sharing  is  intended  as  legally  binding  or  prescrip7ve  advice.  This   presenta7on  is  a  synthesis  of  publically  available  informa7on  and  best  prac7ces.  
  • 2. •  CMS  defines  Hospital  Re-­‐admission  as:   – Admission  to  a  sub  sec9on  hospital  with-­‐in  30   days  of  discharge  from  the  same  or  another  sub-­‐ sec9on  of  the  hospital   What  is  a  Hospital  Re-­‐Admission?  
  • 3. •  Agency  for  HealthCare  Research  and  Quality  Reported:   –  Nearly  20%  of  Medicare  hospitaliza9ons  followed  by   readmission  with-­‐in  30  days   –  90%  of  readmissions  unplanned   •  Medicare  Payment  Advisory  Commission  reported:   –  4.4  million  Medicare  hospital  readmissions  may  be   preventable   –  Translates  to  75%  of  readmissions   –  Implementa9on  of  Hospital  Readmissions  Reduc9on  Program     has  impacted  the  reported  outcomes   hRp://healthcare-­‐execu9ve-­‐insight.advanceweb.com/Web-­‐Extras/ Long-­‐Term-­‐Care-­‐Feature/Best-­‐Prac9ces-­‐for-­‐Reducing-­‐ Readmissions.aspx     Quick  Facts  
  • 4. •  The  JAMA  study  reported  the  following  outcomes:   –  24.8%  of  HF  pa9ents  readmiRed   –  19.9%  of  MI  pa9ents  readmiRed   –  18.3%  of  pneumonia  pa9ents  readmiRed   hRp://jama.jamanetwork.com/ar9cle.aspx? ar9cleid=1558276#qundefined     •  JAMA  (The  Journal  of  American  Medical  Associa9on)   conducted  a  study  from  2007-­‐2009  for  Medicare   beneficiaries  reviewing  readmissions  for  pa9ents  with   heart  failure,  myocardial  infarc9on,  and  pneumonia   Pa9ent  Readmission  Sta9s9cs  
  • 5. •  Sec9on  3025  of  Affordable  Care  Act   establishes  the  Hospital  Readmissions   Reduc9on  Program   – Requires  CMS  to  reduce  payments  to  IPPS   Hospitals  with  excess  admissions   – Effec9ve  for  discharges  beginning  October  1,  2012   Background  
  • 6. •  Adopted  readmission  measures  for  condi9ons   –  Acute  Myocardial  Infarc9on   –  Heart  Failure   –  Pneumonia   •  Established  methodology  to  calculate  excess   readmission  ra9o   •  Established  policy  of  using  risk  adjustment   methodology   •  Established  applicable  3  years  of  discharge  data   and  the  use    of  a  minimum  25  cases  to  calculate   hospital  excess  readmission  ra9o   CMS  Re-­‐Admission  Measures  
  • 7. CMS  Payment  Adjustment  Process   •  CMS  determines  which  hospitals  subject  to   Hospital  Readmissions  program   •  Determines  methodology  to  calculate  hospital   readmission   •  What  por9on  of  IPPS  payment  is  used  to   calculate  readjustment  payment  amount   •  Process  for  hospitals  to  review  readmission   data  and  submit  correc9ons  before  rates   made  public  
  • 8. CMS  Formulas  to  Calculate  the   Readmission  Adjustment  Factor  
  • 10. Aggregate  payments  for  excess   readmissions  
  • 12. – For  FY  2013,  the  higher  of  the  Ra9o  or  0.99  (1%   reduc9on   – For  FY  2014,  the  higher  of  the  Ra9o  or  0.98  (2%   reduc9on)   – For  FY  2015,  the  higher  of  the  Ra9o  or  0.97  (3%   reduc9on)   Readmission  Adjustment  Factor  
  • 13. Formulas  to  Compute  the  Readmission   Payment  Adjustment  Amount  
  • 15. Base  Opera9ng  DRG  Payment  Amount  
  • 17. •  CMS  Proposing  Rule  to  include  2  addi9onal   readmission  measures  in  2015   – COPD   – THA/TKA     2015  CMS  IPPS  Proposed  Rule  
  • 18. •  HealthCare  Market  Resources  site  2  most   common  reasons  for  Hospital  Re-­‐admission   – Medica9on  Errors   – Failure  to  see  a  physician   – Strategies  to  reduce   •  Supervised  home  care  visits  aker  discharge   Common  Reasons  for  Re-­‐Admission  
  • 19. What  are  other  organiza9ons  Doing?  
  • 20. •  The  Agency  for  HealthCare  Research  and  Quality  advocates   the  use  of  a  PSO  Program   –  U9liza9on  of  Common  Formats   •  Available  for  hospitals  to  review  30  day  readmissions     –  RED  (Re-­‐engineered  Discharge)   •  Free  toolkit  used  to  reduce  readmissions  by  encouraging  beRer   communica9on  between  pa9ents  and  clinicians   –  Project  Boost   •  Provides  resources  to  reduce  readmissions  in  elderly  popula9on   –  PSNET  (Pa9ent  Safety  Network)   •  Shows  how  problems  in  hospital  discharge  process  can  lead  to  hospital   readmissions   –  STAAR(State  Ac9on  on  Avoidable  Rehospitaliza9ons)  Ini9a9ve   •  Mul9state  effort  to  improve  care  transi9ons     Pa9ent  Safety  Organiza9on  Program  
  • 21. –  The  Mayo  Clinic’s  Knowledge  and  Evalua9on   Research  Unit  focusing  on  the  assessment  of   pa9ent  capacity   –  Resources  pa9ent  has  available  when  they  discharge   –  Physical  and  mental  Limita9ons   Assessment  of  Pa9ent  Capacity  
  • 22. –  Support  Na9onal  Quality  strategy  focus  on  improving   cardiovascular  Health   –  Use  payment  and  reimbursement  mechanisms  to   encourage  delivery  of  clinical  preven9ve  services   –  Expand  use  of  interoperable  HIT   –  Support  implementa9on  of  community  based   preventa9ve  services   –  Reduce  risk  barriers  to  accessing  clinical  and   community  preventa9ve  services   –  Enhance  coordina9on  and  integra9on  of  clinical,   behavioral,  and  complementary  health  strategies.   Clinical  and  Community  Preven9on   Services  Recommenda9ons  
  • 23. –  A  study  conducted  at  Cleveland  Clinic  suggests  a  3-­‐step  mini-­‐   cog  quiz  completed  by  heart  failure  pa9ents  at  discharge  may   predict  who  will  be  readmiRed  or  die  with-­‐in  30  days     –  Mini-­‐cog  tested  for  correla9on  to  heart  failure  pa9ents   –  Research  concluded  23%  of  heart  failure  inpa9ents  who  completed  mini-­‐ cog  had  a  high  likelihood  of  cogni9ve  impairment   –  30  day  re-­‐admission  and  mortality  rate  for  pa9ents  with  high  cogni9ve   impairment  score  were  twice  the  norm  with  a  rate  at  47%   –  Study  recommenda9ons   »  Evaluated  discharge  loca9ons   »  Structured  in  home  support   »  Incorporate  Mini-­‐Cog  test  into  Care  rou9ne   hRp://my.clevelandclinic.org/media_rela9ons/library/ 2014/2014-­‐3-­‐29-­‐cleveland-­‐clinic-­‐study-­‐finds-­‐simple-­‐test-­‐of-­‐ pa9ent-­‐cogni9on-­‐may-­‐predict-­‐heart-­‐failure-­‐readmissions.aspx     Mini  Cog  Quiz  Study  
  • 24. –  Select  group  of  Medicare  pa9ents  in  AZ  receiving   trackers  in  their  inhalers  to  determine  how  oken   medica9ons  is  used   –  Study  hopes  to  iden9fy  pa9ents  at  earliest  stage  of  aRack  of   exacerba9on  with  COPD   –  Sensors  monitor  medica9on  usage  and  send  loca9on  and   data  to  smartphone  app   –  If  pa9ents  using  medica9on  more  frequently  or  a  rescue   inhaler  u9lized  alert  sent  to  caregiver   Mobile  Aps  and  Sensors  
  • 25. –  Improve  communica9on   •  U9lize  strong  interac9ve    communica9on   •  U9liza9on  of  EHR’s  and  HIE’s   –  Support  Care  transi9ons  through   •  Expanding  care  beyond  medical  community   –  Transporta9on  Services   –  Meal  Prepara9ons   –  Cleaning  Services   –  Follow  up  care   •  Missed  follow  up  appointments  aker  discharge   hRp://healthcare-­‐execu9ve-­‐insight.advanceweb.com/Web-­‐Extras/Long-­‐Term-­‐Care-­‐ Feature/Best-­‐Prac9ces-­‐for-­‐Reducing-­‐Readmissions.aspx     Best  Prac9ces  
  • 26. Parallel  Coordina9on  of  Care   •  Dr.  Eiran  Goronoski  former  director  of  Heart  Care   at  home  is  advises  to  focus  on  the  pa9ent  as   apposed  to  the  condi9ons  for  readmission   –  Proposes  partnership  with  quality  skilled  nursing   facili9es   •  17%  of  all  pa9ents  go  to  a  SNF   –  Parallel  solu9ons  for  care  coordina9on   “A  pa9ent  centered,  rather  than  a  condi9on  centered,  mindset   in  the  midst  of  care  transi9ons  is  key”   hRp://www.beckershospitalreview.com/quality/when-­‐ readmission-­‐programs-­‐fail-­‐what-­‐s-­‐next.html