Transforming the relationship between citizen and state with the Oracle CX platform
Industry
Technology / Software / Internet
About
Business situations always boil down to people situations – fact; as such, among professionals in the dynamic digital era there is no more B2B or B2C, now there is only H2H: Human to Human.
Digital Transformation enables this connection like never-before but let’s be clear – Transformation is more than Digital; Digital is more than just technology. Real Digital Transformation is applying the culture, practices, processes, and industrial sciences of the modern era to meet economic challenges and respond to clients' raised expectations.
The core focus of my career is seeing those connections and transformations realized and enabling this by means of 'The Customer Journey' – starting wit...
Transforming the relationship between citizen and state with the Oracle CX platform
Industry
Technology / Software / Internet
About
Business situations always boil down to people situations – fact; as such, among professionals in the dynamic digital era there is no more B2B or B2C, now there is only H2H: Human to Human.
Digital Transformation enables this connection like never-before but let’s be clear – Transformation is more than Digital; Digital is more than just technology. Real Digital Transformation is applying the culture, practices, processes, and industrial sciences of the modern era to meet economic challenges and respond to clients' raised expectations.
The core focus of my career is seeing those connections and transformations realized and enabling this by means of 'The Customer Journey' – starting wit...
