Dawn Chapman has over 10 years of experience in administrative and medical billing roles. She currently serves as the Administrative Supervisor for Aesthetic Medicine in Lake Oswego, Oregon, where she oversees clerical and administrative tasks, ensures office functionality, trains employees, develops forms and policies, and assists with accreditation and quality assurance. Previously, she worked in medical insurance billing for a cardiologist in Santa Monica, California, processing insurance payments and scheduling appointments. Chapman has an associate's degree from L.A.C.C. in medical billing and management and strong communication, problem-solving, and computer skills.