NAC Case Study
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Noyes Air Conditioning transformed its workflow by adopting GoCanvas to convert paper forms to mobile forms, integrating data, and creating a dispatch system, significantly enhancing operational efficiency. This shift led to same-day processing of job paperwork, reduced payroll processing hours from 16 to 2, and saved $12,960 in billable hours annually. The app enabled real-time job tracking and analysis, improving information accuracy and reducing errors.
NAC Case Study
- 1. Capturing our technician’s time accurately on Monday mornings was a two- day ritual.” “ Chris Kaufman, General Manager at NAC Group The Strategy Going Mobile & Saving Money GoCanvas Senior Mobile Application Consultants worked with Noyes to under-stand what areas of their existing work-flow process was costing them the most money and time. As a result of these conversations, they began develop-ing a solution that included: • Converting all old paper forms to smart mobile forms • Connecting their existing data (customers, material lists) to their mobile forms • Integrating the data collected with GoCanvas to their SQL database • Creating a Dispatch system to schedule, assign, and track daily jobs With the GoCanvas platform, Noyes has been able to regain control over the day-to-day aspects of their business. No longer does it take days to receive paperwork back in the office, today everything comes back for same-day processing. The Results Track Jobs in Real-time Dispatching through GoCanvas directs Noyes Air technicians to each job location and provides specific job details. New jobs are not dispatched to technicians until a current job is marked complete and information is collected. This allows the office to track daily production, and quickly re- assign jobs if neces-sary. Smart Forms Noyes created a mobile work order form that offers a list of items a technician might service (boiler, chiller, cooling tower) and allows them to send pictures of equipment with services labels. Drop-down fields and checkboxes save time and eliminate the need to manually enter text, reducing 95% of errors. Talk-to-Text features have also lead to quick information capture on jobs. Accurate Data Verification features within each mobile form confirms technician hours and GPS location. From the GoCanvas database, payroll spreadsheets automatically generate time worked for each employee from the previous week. Overall, Payroll processing has decreased from 16 to 2 hours per week. This is because billing is completed daily, not weekly. Not only does GoCanvas allow information to be collected quickly and more accurately, but gives Noyes more insight into their data by having it flow in real-time to their SQL database for analysis. CASE STUDY Noyes Air Conditioning Group The Problem Efficiency Savings by service technicians $12,960 Billable Hours Saved annually by eliminating paper $405,000 $47,940 Savings in Labor, Time, and Materials [email protected] (703) 436-8069 @GoCanvas Wasting Money on Slow Data Noyes Air Conditioning services residential and commercial air con- ditioning units. The office staff spent over 16 hours and used 2 people to process payroll from the previous week’s jobs. Sales engineers wasted time visiting job sites to quote re- pairs because the information they needed wasn’t accurately conveyed from their on-site technicians. These factors lead to an inability for the office to accurately track the daily activities of their technicians and bill on time GoCanvas is a mobile platform that makes it simple for any business to automate how work is done, replacing outdated process and expensive paperwork. The App works on all smartphones and tablets, helping companies easily collect information across their orga-nization, share it instantly with others and gain real-time insight on their business operations.