1) Integration Competency Centers (ICCs) aim to address the needs of hybrid IT environments by supporting integration solutions for both in-house and SaaS applications while embracing the self-service paradigm of cloud computing.
2) ICCs can provide a structure for both IT-led and business-led integration initiatives in a hybrid environment.
3) Considerations for implementing a successful ICC for hybrid IT include defining success measures, appointing dedicated resources, formalizing roles, clarifying the development lifecycle, emphasizing change management, and increasing reuse.