Organization / Workplace
Ottawa, Canada Area CanadaOccupation
VP Customer SuccessIndustry
Technology / Software / Internet
About
An experienced software technology executive and entrepreneur dedicated to designing customer centric cultures by building exceptional experiences for customers. A passionate leader, who leverages a 20+ year career of demonstrated achievement in some of the top global technology brands. An established track record for growing revenue, increasing profit and enhancing operational efficiency models for customer service, success and experience programs. I have successfully led large scale organizational Change Management efforts globally, launched new revenue based programs, implemented large technology project management & development initiatives. An accomplished author and industry sp...