
Organization / Workplace
AL-YAMAMA GROUPLocation
Saudi Arabia Saudi ArabiaOccupation
Call Center Team Leader at AL-YAMAMA GROUPIndustry
Government / Military
About
• 4 Years Managing Up to Present AYC Help Desk in Princess Nora University with a highest Key Performance Indicator Achivements. Providing quality and high standard services for both client and company. • 15 years of experience in the field of Networking (WAN/LAN), Computer Technology, Maintenance, Software Application and Program Application. • * Monitor network stability, availability and performance. * Identify, diagnose and resolve network problems as needed. • * Strong interpersonal, written, and oral communication skills * Highly self-motivated and directed, with keen attention to details * Proven analytical and problem-solving abilities * Strong customer service orientation * Expe...