Profile j2020
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Jyoti Juneja +44-7881223278 Page 1 of 9 Profile Career Summary TOGAF 9.1 & AWS/GCP/Azure Cloud Certified/Practitioner Solution Architect (Enterprise/Principal/Portfolio/Lead) – Digital/Data, Analytics & Reporting/On-Premise/Cloud/Agile(Scrum)/DevOPS – having more than 20+ years of experience in IT industry specializing in architecture strategy, consulting, advisory, designing, and delivering solutions for large scale complex business transformation (Digital, Data and Cloud) or regulatory) programmes for BFSI clients specializing in Regulatory, Risk, Compliance, Finance, Treasury, Financial Crime, AML, KYC, CDD, Sanctions, Screening, Fraud, Payments, Collections, and Investment Banking (Equities, Fixed Income & Derivatives) domains across Banking & Finance LoB (BFSI - Retail, Commercial, Investment, Shared Services, Group Functions) Key Global Digital/Data/Cloud Transformation Programmes worth of GBP 3-5 Millions to GBP 50-60 Millions include London Inter-Bank Offered Rate (LIBOR), BASEL 239 – CCAR or FRTB – Risk (Credit Risk/Market Risk) – Data Service Layer (DSL), FATCA, Common Reporting Standards (CRS), GDPR, Strategic Data & Management Information (SDMI) – Ops/MI/Regulatory Reporting, Ring Fencing or Structural Reform Programme, BREXIT, AML Assurance, AML-C (Correspondent Banking), AML SAM 8 (Global AML TM Platform), KYC/CDD, Global Customer Engagement (GCE) (cxInteract/cxRewards), CORE/CORE+, GPI/Light Blue (Reference Data Management (RDM)), REGTECH, Redress, Customer Experience & Sales Development (CESD), Common Reporting Standards (CRS), Open Banking/PSD2, Customer Journey Automation (CJA) or Single Agent Desktop or Universal Agent Desktop, Retail On-boarding System (ROS) – KYC/CDD, Financial Crime, AML, Sanctions, Screening, Fraud (CCTM), Payments/Collections, Microsoft Azure SMART Data Platform Key Architectural Skills include Architecture Principles, Architectural Patterns, Reference Models, Architectural Decisions and Architectural Deliverables like Architecture Overview or Architecture Design Document with strong base in software design (including OOAD/UML), development and support using multi-vendor products/technologies (IBM, Microsoft, Sun, Oracle, Actimize, Systar), tools & techniques like ArchiMate, BPMN, UML, MS-Visio & Sparx Enterprise Architect Key Architectural engagements include due diligence at regulatory portfolio level, root cause analysis (RCA), point of view (PoV), architecture strategy, vision or blueprint to delivery roadmap for LIBOR programme, RFPs/RFIs for Global Product Inventory (GPI) or Light Blue Programme, Architecture Governance, Developing or Growing Architecture Talent Capability and Providing Architectural Support during sprint cycles of the programmes Key Architecture and Design activities include Digital Transformation, Legacy Modernization, Application/Services/Data migration to cloud - data migration from on-prem (or data centre) to cloud (including Hybrid cloud), data pipeline, data governance framework, data life cycle, data quality management, data security, data compliance – PCI DSS, Data Protection Act (DPA), conceptual/logical data modelling – entity relationship (E/R) data modelling, or dimensional data modelling (Dimension/Fact tables), data catalog, data dictionary, data lineage, raw/conformed/curated data, data ownership & stewardship, Information management policies & procedures, Information Audit and compliance so forth & so on Strong exposure working with Business Sponsors/Senior Stakeholders (up to CxOs/CIO/CFO/HoFs/BU Heads levels) to transform the business vision into IT architectural roadmaps and solutions and providing the return on investment (ROI) by ensuring the delivery of the mission critical and business critical, high volume, high availability, low-latency, highly transactional clustered/non-clustered (failover, load balancing) solutions while liaising strongly with diversified set of stakeholders including domain (application, data, infrastructure or security) architects, business analysts, business change teams, project or programme managers or scrum master or scrum teams (PMP, Prince2, DevOPS, Agile (Epic stories/User Stories, CDM, CI/CD), senior stakeholders, development or testing teams so forth and so on spread across the multiple geographies in different time zones Key Digital, Data and Cloud Technologies include experience in cutting edge technologies like Cloud Computing (Patterns/cells), Cloud Service models (IaaS/SaaS/PaaS/BPaaS/INaaS), Deployment models (Public/Private/Hybrid/Composite), ETL (Informatica, Data Stage, Ab initio, Pentaho), Business Intelligence (BI), Tera data warehouse (DWH), Master Data Management (MDM), Oracle, Trillium, IBM DB2, Big Data, Hadoop, Data Lake, Cloudera, Apache Projects (Hive, Kafka, Spark, Spark SQL / Streaming, Sqoop, Oozie, Cassandra), Cloudera/Impala, Mongo DB or Neo4j, Elastic Search, Kibana, NoSQL and other ecosystem technologies, AI/ML/NLP, Artificial Intelligence (AI), Machine Learning (ML), Cognitive Science, Predictive Analytics, Data Science using R/Python, SAS, BOXI, QlikView, Power BI, Juniper, Ops/Web Analytics, Hybrid cloud – PCF/AWS/Azure/GCP and ecosystem technologies like AWS S3, AWS Glacier, Azure Data Lake, Azure SQL, Azure SQL DWH, GCP Cloud SQL, GCP Cloud Storage and other ecosystem technologies, Analytical and Reporting tools/techniques, Infrastructure and Security aspects (transmission of data, data at rest, classification of data, data masking/unmasking, data encryption/decryption etc.), Microservices/APIs/MuleSoft, Blockchain and integrating with COTS Products like AML SAM 8, RCM, ERCM, OBIEE, PACE and AXIOM, Actimize AML & Fraud Product Suite (AIS, RCM, ERCM, SAM, CDD, WLF, and IFM over Remote Banking), Fortent, Systar, Firco Soft, Oracle Watch List Screening (OWS), MISYS, T-SYS, Fenergo, modeling tools and techniques like ArchiMate, BPMN, UML 2.3 specifications, MS-Visio, Sparx EA and other file/data transmission products like Connect: Direct/Secure+ and TWS or secure HTTP/FTP protocol in batch or real time manner Strong background in software design, development and support from one-tier to n-tier architecture applications (Desktop, Web, Online, Mobile) using Java/J2EE/J2SE (including RMI/CORBA), SOA/ESB/BPM (IBM/Mule Soft/Pega/Appian), SOAP / REST Web services, Micro Services, Docker, Confluence, JSON, XML, IBM Web sphere (WMB/WMQ), ATG 5.x Dynamo, MS .NET, IIS/ASP/HTML/DHTML/VBScript/Jscript, ETL/BI/DWH (Informatica PwC/Cognos/Teradata warehouse) with awareness to J2ME/Angular JS/Node JS, VB, VC++, C, C++ and FoxPro/FoxBase Jyoti Juneja (British Citizen) London/Croydon, UK +44-7881223278, +44-2084053975 [email protected]
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Jyoti Juneja +44-7881223278 Page 2 of 9 Applied Industry best practices using tools like Troux for manageability of application or data components, architecture repository (or enterprise continuum) using Compass for standard templates or guidelines, architectural principles or patterns, Enterprise Architecture Reference Library (EARL) to deliver the high-quality architectural design documents Travelled across the world or geographies – UK (London, Manchester, Birmingham, Northampton, Scotland/Edinburgh), Europe (Paris, Luxembourg & Netherlands), Singapore, Malaysia, held in-principle approval for China and across various locations in India working with Credit Suisse, Citi Bank, UBS, Morgan Stanley, Lloyds Banking Group (LBG), Royal Bank of Scotland (RBS), Barclays, HSBC, AVIVA Life Insurance and Healthcare and currently settled in UK (Croydon) for approx. last 10 years as British Citizen Professional Experience Virtue Technologies & Consulting Ltd, UK Position: Director / Principal Architect (Nov'14 to till date) Client: RBS, UK/Santander, UK/MCC, UK/Vodafone, UK/EU (cxLoyalty) Role: Enterprise Solution Architect (Feb’20 to till date) Project: Global Customer Engagement (GCE) (Digital, Data & Analytics – AI/ML) NextGen/MVP – E2E Customer Loyalty Management Programme – NextGen/MVP – 32 Countries – Consolidation of existing data centre (or on prem) based loyalty management solutions into one single AWS cloud-based end to end offers/loyalty management solution. The underlying technologies stack include AWS, CMS/Headless CMS, UI/UX (React JS), MS/APIs (Java), Business Rules, Big Data/Hadoop (Java/Python), Data Science, AI/ML, Data Analytics, QlikView. The key features or capabilities include Look & Feel, Personalization, Recommendation Engine, Content Management System, Business Rules Management System (BRMS) and Data and Analytics based on multi-tenants model and integration with order management, supply chain management (SAP/SCM), finance/accounting (SAP FI/CO) and payment systems (APG – Domestic/International Payments). Responsibilities: Produced Architecture Overview (AO) document for E2E offers/loyalty management system right from content ingestion to publishing the content based on personalization features using CMS/Headless CMS, UI/UX, MS/APIs and Data and Analytics Platform (AI/ML) Liaised heavily with Senior Business/IT stakeholders to address their concerns with respect to consolidation of CMS products into one, CMS product selection and how to reduce the overall cost using multi-tenant model-based architecture Product selection (Enterprise) – Performed evaluation of CMS/Headless CMS product – Contentful, Content Stack, Prismic, Strapi etc. and produced Strategy and Architecture document around CMS covering Business/Technology Drivers to Deployment level Integration with Exponea for sales or marketing customer communications based on MS/APIs and Event Driven Architecture (using Kafka) and other order management system (ATG/Magento/Endeca), supply chain management system (SAP ERP, SAP S/4 HANA, SAP SCM and other modules) and payments management system (APG gateway) Conducted the architecture design workshop to present the solution architecture overview (AO) document to seniors or wide variety of stakeholders and highlighted the key decisions or RAIDs being taken from architecture point of view (Business as well as IT) Deployment of solution in AWS Cloud environment addressing infrastructure and or security requirements (MFA/SSO/IDP) in line with IaaS/PaaS (or EHC) pattern using AWS EC2, VPCs, S3, RDS (Postgres/Oracle), Kafka, CloudFormation, ELB and other cloud components Providing the architecture governance and or technical design authority reviewing solution or technical design produced by other architects and or delivery (Dev and DevOPS) teams Liaised heavily with Development and DevOPS teams to ensure the solution development in line with overall solution approach and creation on CI/CD pipelines (using Jenkins and other technologies) for smooth release process across environments (QA, UAT etc.) Contributed in creation of Target Operating Model (TOM) by providing the inputs around change in the current business or operational processes/people and technology and how it needs to be aligned or changed target architectural landscape Technologies & Tools: AWS (EC2, S3, VPCs, ELB, ASG (Scaling), Cloud watch, Cloud Trail, RDS (Postgres), ETL, BI, DWH, Big Data/Hadoop, Data Lake, Elastic search, Kibana, Datomic, Kubernetes, Docker, Jenkins), UI/UX (React JS, Node JS, Angular JS), UX/Process/System APIs - Microservices, APIs, API Gateway (MuleSoft/Kong), RAML, Kubernetes, KeyCloak, OAuth, SSO, Entitlements, DevOPS, Agile/Scrum, Apache Kafka, Juniper, Azure Webapps, Azure SQL, Azure Search, AI/ML/NLP, Data Sciences, SAS, JIRA, Confluence Completed MBA Exec (mini) Strategy & Leadership course from LSBF, London, UK and pursued and currently pursuing trainings on various technologies like AWS, Azure etc. (Nov’19 to Feb’20) Client: HSBC, UK (London) Domain: Regulatory Role: Lead Solution Architect (Feb’19 to Oct’19) Project: GPI (Global Product Inventory) / Light Blue / London Interbank Offered Rate (LIBOR) across 54 countries and across Lines of Businesses (LoBs) – The interest rate benchmark LIBOR is expected to cease after end-2021. Firms must transition to alternative rates (risk free) before this date. These alternative rates are based on the risk-free rates (RFRs) recommended as alternatives to LIBOR by the relevant market-led working group for each jurisdiction such as SOFR for USA, SONIA for UK, TONAR for Japan and for other jurisdictions. Secured and unsecured products right from Loans, Mortgages, Fixed Income, Derivatives etc. across Retail/Commercial/Investment Bank or LoBs are in the scope of this project and require identification of the existing contracts, changes to the existing contracts either by replacing the LIBOR to respective risk free rates or altogether creating the new contract, customer communication etc. are in the scope of this project. Responsibilities: Performed options analysis and produced the architecture overview (AO) document to provide the solution for managing the global product inventory and introducing the automated approval workflow process for product definition to product launch Performed options analysis and produced the architecture overview (AO) and solution design to meet the LIBOR regulation to replace the current interest rate with the new risk-free interest rates – SONIA, TONIA, TONAR across the globe Prepared high level architecture strawman or blueprint to facilitate the discussion with Senior Stakeholders (CxOs/Portfolio Leads/Business Stakeholders) along with Chief Architect, enterprise wide Cloud architecture team and Data architecture teams to migrate the data from on-premise to cloud environment, nailing down the architectural decision to use AWS or Azure or GCP, Sensitivity or Confidentiality of data so forth and so on Working closely with data management team – Reference Data Management (RDM) to standardize the data definitions across various lines of businesses, from conceptual data models to physical data model, data delivery layer (data ingestion to data consumptions), single source of truth, data transformation and various other dimensions of data from data lineage to data catalogue and data governance framework (including security and compliance – PCI-DSS, GDPR etc. at various levels) covering ownership, stewardship and other aspects and not restricting to data quality
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Jyoti Juneja +44-7881223278 Page 3 of 9 Prepared and presented the high-level architecture design along with RAIDs and technology selections while working closely with multiple teams/functions – Business Analysis, Architecture & Design, Development, Testing & Support, Procurement for the resources etc. Participated in the selection process to present the proposal or response to HoFs/Directors/Programme Directors and other Key Senior Stakeholders and assisted in responding with any queries or concerns Worked closely with the vendors for new technology initiatives or POCs or conceptual level to benefits realization and prepared the business case to open the discussion with Chief Architect/Enterprise Architects for new technology initiatives Prepared the RFP responses as an internal IT vendor and presented the solution architecture options to business stakeholders along with ROM estimates Involved in preparing solution architecture options for consolidating the data from various source systems and presenting them as notifications to Relationship Managers Involved in integration of COTS products in the real time or batch mode for consuming the interest rates or base rates provided by Bloomberg, Reuters or any other sources Involved with Security Architects to secure communication between micro services (authentication as well as authorization) and domain architects for data and infrastructure – on prem or cloud Conducting the design forums to review the design produced by various solution architects and designers for noting (info) or approval purposes Involved in RFPs/RFIs and RFQs processes as an internal vendor to the Bank and providing the thought leadership and governance for the external vendor Worked with Head of Solution Architecture to lead the RFPs/RFIs/RFQ as vendor to the Business for providing information around the Global Product Inventory migration to new modernized digital transformation - UI/UX and across channels global platform around 56 countries Provided the end to end cost/time/efforts estimates (from business analysis to delivery and support) in the bid response while providing the response to the proposals along with answers (or responses) to key questions highlighted in the RFPs/RFIs Technologies & Tools: ETL, BI, DWH (Teradata), Big Data/Hadoop, MS Azure cloud platform, Azure Data Lake, Data Hub, Data Sciences, AI/ML/NLP, Apache Kafka, Elastic Search, Rabbit MQ, Juniper, Fenergo, SAS, Java/J2EE/.NET, Microservices, APIs, API Gateway (MuleSoft), RAML, Kubernetes, Pivotal Cloud Foundry (PCF), OAuth/OAuth2, SSO, Entitlements, HTML/DHTML/CSS, UI/UX, React JS, Angular JS, DevOPS, Agile/Scrum, AWS cloud and its components (EC2, S3, RedShift and others), GCP cloud and its components (Cloud SQL, Cloud Storage and others), MS Dynamics 365 (SaaS) Successfully added another architecture certification from BCS and attended trainings on new upcoming technologies to expand the spectrum further (such as Robotics Process Automation etc..) (Dec’18 to Jan’19) Client: Barclays, Manchester (through Cognizant) Role: Solution Architect (Digital) (Apr’18 to Nov’18) Project: Customer Journey Automation - Universal Desktop / Business Mobile Banking - My Payment, My Plan / Debt Manager Migration Approach - The objective is to modernize the current technology landscape and bring together the silos or fragmented pieces of the customer journey(s)s together right from customer interaction (on boarding the customer, performing various AML/KYC/CDD checks, transacting with the customer so forth and so on) to various business outcomes (making the payment, holding the payment, setting up new payment plan so forth and so on through various channels to backend systems and analytical and reporting layer. Responsibilities: Contributing by creating the Point of View (PoV - architectural design) for modernizing payments landscape or collections landscape or AML/KYC/CDD landscape by adopting new set of technologies or products with the intent of reducing the cost of providing the services to the clients and or end customers Engaging with 'C' level and senior stakeholders including sponsors and strategists to translate their business vision and strategy into IT strategy and solutions Shaping up the Architecture and producing the Architecture Vision document (IT capabilities) for the business capabilities required in Collections domain Participating into the discussion to shape up the Target Operating Model (TOM) across number of areas and addressing their concerns on the IT architectures front Providing the architecture governance to ensure the alignment of solution design and other key deliverables to overall architectural approach or vision Liaising with other Programme/Portfolio/Domain architects to resolve any dependencies and aligning to each other architectural vision or approach Preparing the architectural roadmap and planning with Programme Managers/Product Owner to deliver value or results based on business priorities Recently employed as Principal Architect to represent Cognizant across various advisory and delivery engagements. Working across various enterprise scale delivery engagements along with Head of Functions (HoFs), Business Teams, Global Enterprise Architecture teams, Solution Architects, Domain Architects and globally spread delivery & operational teams Contributing by preparing the responses/proposals to RFPs or creating the point of view (architectural design) for modernizing payments landscape by adopting new set of technologies or products with the intent of reducing the cost of providing the services to the customers Contributing in architecting and designing the generic cloud based solution for AML/KYC/CDD and providing the services to the customer in the desired manners Involved in identifying and assessing the business challenges with current reporting solution or architectural landscape and proposed changes in the existing solution to replace or migrate to new reporting solution Involved closely with Blockchain point of view (POV) document to open the discussion with the client and design and build the Blockchain solution for maintaining the single view of accounting or general ledger system Technologies & Tools: Cloud Computing (AWS/GCP), Micro services, APIs, API Gateway (Mule Soft), RAML, Spring/Spring Boot, Docker, DevOPS/CI/CD, Java/JEE, ETL - Ab-initio, Sapiens Rules Engine, Apache Kafka, Big Data/Hadoop, MS-Visio and collections systems/platforms
- 4. Jyoti Juneja +44-7881223278 Page 4 of 9 Provided consultancy services at AXA, UK (Tunbridge Wells) as Solution Architect in the month of Mar’18 on Smart Data Platform Azure Architecture (Data Lake/Data Hub/Data Factory/Data Lab) using MS Azure, AL/ML, Massive Scalable Data Science Platform – R, Python, .NET, SQL Data Warehouse, Power BI and Power BI. Client: RBS, UK (Traveling to Edinburgh) Role: Solution Architect (Data) (Aug'17 to Jan’18) Project: ICB Ring-Fencing Programme – Independent Commission on Banking (ICB) recommended ring fencing in its final report published in Sept 2011, the principles for which were then passed into legislation by UK Parliament. Ring fencing is designed to protect the economy from crisis in global financial system. It does so by separating retail and deposit banking products and services from riskier activities across the financial markets (Investment Bank). As a result, the bank is responding by creating separate legal entities for each - Investment Bank (NRFB) and rest of the Bank (RFB) and therefore, the need for a clear demarcation of Customers, Products, Services and underlying IT or Shared Systems (Core Banking, Payments, Treasury, Finance, Risk, AML, KYC etc.). This will help in maintaining or assessing the financial position of each of the legal entities separately within (RFB) or outside the ring fence (NRFB). Responsibilities: Worked closely with Architecture Services/Central Design Team, Enterprise Architect, Lead Architect and other domain architects to understand the Technology Blueprint document & Architecture Bridging document covering different states of architectures (current, transitions & target architectures) Contributed in the High Level Solution Design document by identifying & providing the changes in the RFB and NRFB systems landscapes (including downstream systems) with respect to legal entities related changes (re-branding, renaming & repapering) & various other existing or new requirements/change requests Contributed by working closely with Business/IT change or delivery teams to figure out or sync the changes in design document inline with Application Change Inventory or Application Impact Assessment or SSO (PING) or data migration to/from Cloud environment (AWS/Azure) based on existing or new requirements or changes requests Interfaced between various franchises like PBB, CPB, Payments, Treasury, Risk, Finance, NWM, Data and others within/across RF B & NRFB to identify the end to end business processes or process flows, requirements/changes to be made, data migration plans (MS Data Insights) and how architecture/design can meet or deliver those requirements or changes for e.g., FX Trade flow and legal entity related changes or distributed finance ledger or wallets Involved in architecture/design governance process (Technical Design Authority) for reviewing the requirements specs or change requests and their impact on underlying architecture/design as well as reviewing/assessing the design presented by various franchises across RFB & NRFB Contributed in the Business Contingency Plan by working closely with Project/Programme/Delivery Managers or teams or Testing and Deployment teams across Business/IT (across RFB and NRFB) to in case of fallback or alternate scenarios Worked closely with Release and Implementation team and various franchises across RFB & NRFB to go the sequence of events (SOE) and implementation plans to support the dress rehearsals activities on Ring Fence Transition Scheme (RFTS) weekends Technologies & Tools: Cloud Computing (AWS/Azure – O365, Active Directory (AD), EC2, Compute, Elastic Beanstalk, Elasticsearch, Spring Boot/Cloud, Single Sign On (SSO), Virtualization, Firewall, Encryption, KMS, IAM, MFA, VPC’s/VNET’s), IaaS/SaaS/PaaS, Big Data/Hadoop/HDFS/Cloudera, Apache Kafka/Apache Camel, Java, J2EE, SOAP/REST Web services, SOA/ESB/Micro services/API, ETL, BI, DWH, AXIOM, Markit EDM, Wall Street (WSS/WSG), SAP FI/CO,SWIFT (SAA/SAG), AML SAM 8, Murex, Calypso, Salesforce (SFDC), Mainframes, C:D (S+) and other legacy technologies, DevOPS (automation, dockers, etc.), Compliance (SOX/HIPPA/PII), CI/CD, Agile Methodology, Blockchain, MS Visio and other tools and techniques Client: Barclaycard, Northampton (Through TCS, UK (Perm)) Role: Solution Architect (Data) (Nov'16 to Mar’17) Project: Barclaycard Payment Solution (BPS) & bPaid Programme – bPaid Foundation is the introduction of BankWorks alongside customer/user journeys - on-boarding (KYC, Sanctions, Screening, FCC), billing and settlement and servicing functionality to support both new and existing merchants with a new data warehouse plus the migration of existing merchants from Darwin and CAMS. bPaid overlaps or works along with another programme Strategic Data and Management Information (SDMI) whose main focus is to provide view on end to end journey of data (including data lineage, validations, enrichments, match and merge so forth while performing ETL operations using various ETL tools and Big Data platform (Smart Data Platform / Data Lake Capabilities)) for various operational/MI reports using Oracle BIEE (OBIEE), SAS and perhaps, for various other Anti Money Laundering (AML), FATCA, CRS or other backend systems and reporting processes. The overall result is a landscape that is less customized and far more aligned to Barclays-wide system capabilities in order to support the business aspirations around scaling, resilience and resourcing. Responsibilities: Working closely with Strategy & Architecture Team and Lead Architect to understand the architectural vision and architectural roadmap – current (As-Is), transitional (Interim) and target architecture (To-Be) states aligning to Target Operating Model (TOM) and capabilities to be delivered Liaised heavily with stakeholders at every level to understand and agree on their concerns with respect application, data, infrastructure, security and PCI DSS non-compliances and go through scope, high level requirements or use cases or epic or user stories, prioritization and delivery timeliness (project plan / schedule) in agile/scrum environment Provided and presented solution options around Cloud Computing (Private) - IaaS/SaaS/PaaS, Cloud Patterns/cells, MS Data Insights, Data Lake capabilities (ETL/BI/Big Data/Hadoop as well as SOA/EBS/Micro Services to expose the data in the real time manner) to Business/IT stakeholders (including domain architects) and agreeing to the best solution by addressing their concerns and generating 300+ operational and MI reports Delivered high quality E2E solution design plus upgrade from old version to latest version of OBIEE product as well as its integration with other components in the system landscape and migrated to secured Hadoop zone addressing application performance and other non-compliance issues (infrastructure and security including PCI DSS compliance) in a data centre or cloud environment Provided architecture and design governance by performing reviews on the high level or platform level design documents, data models, data dictionary / definitions, technical or data specifications, interface specifications or interface catalogue to ensure the alignment of these deliverables or artefacts with the overall solution or contributed by providing the inputs or clarifying the doubts further Provided Technical Design Authority (TDA) further by working closely with firewall, load balancers, switchers, directory services, SSO,
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Jyoti Juneja +44-7881223278 Page 5 of 9 build (delivery and development) and deployment teams on the low level aspects to raise the JIRA tasks or by reviewing design docs produced at the next level Liaised strongly with Vendor's architect and in-house domain architects (infrastructure and security) to scale/size the infrastructure while ensuring compliance with security and Bank standards Technologies & Tools: Cloud Computing (AWS/Azure – O365, Active Directory (AD), Single Sign On (SSO), Virtualization, Firewall, Encryption, KMS, IAM, MFA, VPC’s/VNET’s, EC2, Compute, Elastic Beanstalk, Spring Boot/Cloud), Big Data, Hadoop, HDFS, Hive, HBase, Cloudera, Apache Spark, Apache Oozie, Zookeeper, Tivoli Work Scheduler, ETL (Informatica, Data Stage), Tera DWH, OBIEE, SaaS / PaaS, SAS, Qlikview, Java/J2EE, SOA/ESB (IBM) /BPM (Pega), SOAP/RESTful webservices, Micro services, Mule Soft, API Gateway, RAML, MS-Visio, BankWORKS, Temenos T24, Salesforce (SFDC), PIMS, AML SAM 8, SAP/GL, DevOPS, CI/CD, Agile (scrum) methodologies, Firewall, Switchers, Load balancers, Directory Services, UNIX/LINUX and SAN storage Client: HSBC, UK (Through Morgan McKinley) Role: Solution Architect (Aug'16 to Oct’16) Project: Retail On boarding Solution (ROS) – Anti-Money Laundering (AML) - Know Your Customer (KYC) / Customer Due Diligence (CDD) / Common Reporting Standards (CRS) / Connected Parties (CP) / Real Time Screening (RTS) Programme – Global Standards (GS) being an overarching Programme, it consists of many other sub-programmes such as CDD, FCC, RTS, FIP so forth and so on. ROS provides the capabilities to on-board the RBWM customers, calculating the KYC risk ratings, screening the customers or connected parties at the time of on-boarding so forth and so on. Responsibilities: Working closely with Lead Solution Architect and other domain architects to understand the current end to end architecture landscape and concerns associated with the same Working closely with the Business/IT Programme Managers and other key stakeholders to understand the overall objectives of the programme (Scope, Business Context, ROI, so forth and so on) Working closely with Business Architects, Lead Business Analyst or Business Change to understand or clarifying the high level epics or use cases or requirements Delivering the high quality output by delivering the various solution options in a data centre or cloud based environment (IaaS, SaaS, cut-over time or period, horizontal scalability during peak periods, cloud patterns) and constraints around each one of the candidate solution options Presenting the solution options along with the constraints with each of them to various key Business and IT stakeholders and assisting further to agree on the best solution Planning and conducting the demos or workshops to present the end to end solution architecture or design and providing the inputs and views at different levels highlighting the architectural decisions, risk, issues and dependencies to deliver the overall solution Working closely diversified set of stakeholders (Business Change, Domain Architects or IT Delivery or Testing teams) to drive the solution be it application, data or business aspects while ensuring its alignment to organization's standards (policies/procedures, principles and patterns) and frameworks Providing technical design authority reviewing the deliverables or artefacts (Technical design, Interface design) produced by various delivery teams (development or testing teams) and ensure are inline with overall solution approach Liaising with all of above teams and many others working across USA, UK, Poland, Singapore and India spread within or across multiple IT vendors (near shore or off shore models) Technologies & Tools: Cloud Computing (AWS, Azure, IaaS, PaaS, Private, Elastic), Big Data, Hadoop, HDFS, Apache Spark / Oozie, ETL, Tera DWH, IBM MDM, Java/J2EE, SOA/ESB (Mule Soft), BPM, SOAP/RESTful Web services, Micro services, Salesforce (SFDC) / SFE, PIMS, SAM g3, COBAM, Oracle Watch list Screening (OWS), Firco Soft, Oracle 11g, MS Visio, EA Sparx, DevOps, CI/CD and Agile (Scrum) methodology Client: Credit Suisse, UK (Through Hyphen) Role: Solution Architect (DSL) (Nov'15 to Jul’16) Project: Comprehensive Capital Analysis & Review (CCAR) – Counterparty Risk / Trading MTM / Trading 14A - Due to new regulations (BCBS 239) in place from BCBS, the objective of Global Scenario Shock Programme (GSSP) / Firm Wide Stress Testing (FWST) Programme is to provide the reporting solution to meet requirements of section 165 of Dodd Frank Act, namely enhanced prudential standards (EPS) covering corporate governance, risk-based capital and liquidity planning. Regulatory Reports related to Counterparty Default Loss, Trading Mark to Market (Credit Risk / Market Risk) are generated after calculating value at Risk (VaR calcs) results and applying other aggregation logics and then, submitted to FED after going through four eye approval & signoff process. Responsibilities: Worked closely with Strategy & Architecture Team to understand the architectural roadmap – current (As-Is), transitional (Interim) and target architecture (To-Be) states across (Risk & Finance IT) RFIT aligning to Target Operating Model (TOM) and capabilities to be delivered Working closely with diversified set of stakeholders including Senior Business/Business Change, RFDAR Team and IT Stakeholders to clarify the gaps and review and finalize the scope and high level requirements or high level use cases for the CCAR programme/project Working closely diversified set of stakeholders (RFDAR Team, Business Change, Domain Architects or IT Delivery or Testing teams) to drive the solution and delivering or contributing in end to end design (E2E Design) of the solution be it application, data or business aspects while ensuring its alignment to organization's standards (policies/procedures, principles and patterns) and frameworks at every level Providing technical design authority ensuring the deliverables or artefacts (Technical design, Interface design, Data Models (from conceptual to logical to physical or implementation levels)), migration plan (cut-over time or period, volume of data, availability zones, regions etc..) the data into On premise or AWS cloud environment produced by various delivery teams (development or testing teams) are inline with overall solution approach Planning and conducting the demos or workshops to present the end to end solution architecture or design and providing the inputs and views at different levels highlighting the architectural decisions, risk, issues and dependencies to deliver the overall solution and data service layer (DSL) platform Liaising with all of above teams and many others working across USA, UK, Poland, Singapore and India spread within or across multiple IT vendors (near shore or off shore models)
- 6. Jyoti Juneja +44-7881223278 Page 6 of 9 Working closely on infrastructure sizing aspects covering all the software and hardware specifications including CPU, RAM, Storage, Network load and latency to meet the non-functional requirements Technologies & Tools: Cloud Computing (AWS, Azure, IaaS, PaaS, Private), Big Data, Hadoop, HDFS, Cloudera, Cassandra, Apache Spark, Apache Oozie, Oracle Exadata, HP Vertica, Spring XD, Java, J2EE, SOA/ESB, BPM, SOAP or Restful Web services, Micro services, Mule Soft, API Gateway, APIs, RAML, Informatica PwC, IBM Data Stage, Enterprise Data Warehouse (Teradata EDW), MS-Visio, Sybase Power Designer, IBM Toolset, Murex, PACE, AXIOM, Iterative & DevOPS, CI/CD, Agile/Scrum Methodologies Client: RBS, UK (Through Lorien resourcing) Role: Solution Designer (Nov'14 to Nov'15) Project: AML SAM 8 Strategic Programme - Global Solution across all Banking Divisions and Franchises (PBB/CPB/CIB) using Actimize products. Payments Wire Transfer Regulation (WTR) - Sustainable BAU Process based on Payment Services Regulations directive (PSD2 directive under Payment Services Regulations) - Filtering solution to provide hit and miss on outgoing FPS/CHAPS/BACS or SWIFT Message based payments. Responsibilities: Working closely with Senior Business & IT Stakeholders to define, review the scope and high level or low level requirements of the project and conducted various design workshops or working groups to ensure the alignment of above with overall solution and Actimize SAM 8 Product Liaising heavily across geographies with domain architects (Application, Data, Infrastructure, Security and others), delivery or programme or project managers, business analysts, development and testing/QA Teams and with Vendor teams for various related aspects for integration of COTS product (Infrastructure Sizing, Data Model or Schema, Security so forth and so on) Delivering end to end solution design based on comparative analysis on above solution approaches/options, taking design decisions around activities like Business or Technical Validations, Fuzzy logic, Single view of customer, Logical entities or relationship types using tools like Master Data Management (MDM) or Informatica PwC or any other tool before flowing the data to Actimize SAM 8 Product and monitored using OOTB models and rules Contributing as Actimize SAM 8 Product Subject Matter Expert (SME) and prepared and presented the overall high level solution approaches/options covering new or existing components from RBS and integration with Actimize SAM 8 Product covering key aspects of TOM, Business Architecture, Context Diagram, Separation of Concerns onto Application, Data and Technology Architecture lev el Taken the solution design through the formal governance process to ensure that solution aligns to overall strategic architectural roadmap (including Ring Fencing aspects) and technical direction towards Cloud environment SSO using Azure and Ping) and data migration to on premise and AWS environment (hybrid cloud), follows the Bank wide standards in addition to creation of the new ones, as required Worked on another project to provide the overall solution options to filter the payments before they are sent to beneficiary bank ensuring their compliance to PSR directive Performed the analysis of Swift Messages MT 103 and MT 945 series in scope to identify their formats for Payee Name, Account Number and Address before they are sent to Fircosoft for filtering further and come out with hit/miss ratio Technologies & Tools: Actimize SAM 8.2 (AIS/RCM/ERCM), Actimize Platform Suite – AIS, RCM, DART, Fortent 5.5, Mantas 4.1, Oracle 11g, ETL, BI, MDM, Teradata, Enterprise Data Warehouse (Teradata EDW), Fircosoft 4.x/5.x, Java/J2EE, SOA/ESB, BPM, IBM Data Power, IBM ESB (WEBS / IIB), Big Data, Hadoop, Hive, HBase, Cloudera, Impala, Cloud Computing (AWS, Azure, Private, Hybrid) and Waterfall, Iterative & DevOPS, CI/CD, Agile (Scrum) Methodologies WIPRO Technologies, IN/UK Position: Senior Architect (Jun'13 to Nov'14) Client: AVIVA, UK Role: Business Solution Designer (Apr'14 to Nov'14) Project: Claims Analytics / Guide well – Life & Health Insurance - Claims Analytics – The programme is aiming to use predictive analytics and data to reduce ‘false accept’ decision when assessing claims which in turn, results in £16m gross margin improvement by YE 2017 as per the UKHE strategy plan. International PMI (IPMI) Programme – Digital Transformation Programme and Process Simplification - The objective of this programme is to provide digital and front office capabilities such as online quote capability across multiple channels (Mobile, Internet, Telephone, IVR, Apps) and also simplifying or improving existing set of system driven or manual processes across end to end customer journeys related to Quote & Apply, Policy Administration or Claims Management. Responsibilities: Directly interfacing with Business Sponsors, Business/IT change teams to go through the business case and understanding the real proposition in terms of return on investments (ROI) Delivered the Initial option analysis document, Solution outline design based on the best practices and strategic directions as guided by Lead Architect Involved in architectural governance process to secure the approval for the best option to be chosen and design document delivered ensuring the quality and timescale of the solution Involved in large scale initiatives for Digital/Multi-Channel/Omni channel architecture and setting up the architectural roadmap to migrate from traditional (client-server) architecture to service oriented architecture (SOA/ESB/EDA/Appian) Performed the comparative study between AWS and Azure cloud stacks and migrated the SSO services to Azure cloud environment (AD/ADFS/Cloud cell) and migration of less business critical services and data to AWS cloud environment (pricing model/elasticity) providing IaaS/PaaS/BPaaS based cloud solutions Liaised heavily with domain architects, business analysts, development and testing/QA Teams for the overall delivery of the solution assisting them in resolving any defects raised during the DBTR phases or assisting further change requests and their impact assessments Working closely with Business Change Analysts and Operation Teams to define and go through the current (As-Is) and To-Be Processes and iteratively assisting in eliciting / gathering the requirements or user stories further Technologies & Tools: Cloud Computing (AWS, Azure, Private, Public, IaaS, SaaS, PaaS, BPaaS), SAS, BRE, SOA / ESB, BPM, IBM Data Power, IBM WPS, IBM WESB/IIB, Guidewire, Accord, Appian and Java/J2EE/JEE Technologies, IBM Enterprise Content Management (IBM ECM), Siebel CRM, Databases, Guide well and Open Health+ Client: Lloyds Banking Group, UK Role: Solution Architect (Jun'13 to Feb'14)
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Jyoti Juneja +44-7881223278 Page 7 of 9 Project: FATCA Programme (including 65+ countries) - US tax legislation to combat tax evasion by US persons or citizens holding investments in offshore accounts which involved Know Your Customer (KYC), Single Customer View (SCV) and Customer ESB Responsibilities: Working with Lead Solution Architects to understand the current IT Architectural Landscape and contributed in the preparation of target IT Architectural Landscape of the solution Working with Business Stakeholders, Business Change, EAD Architects and IT BAs to perform the Impact Analysis (IA) and to establish the new FATCA Governance Process within/across the EAD to ensure compliance with FATCA Regulations while changing other applications or systems in the future Contributed in identification and amendment of new and existing batch or services based on the FATCA programme and ensure that the required changes are being made in the Batch or Services Registry while incorporating them into the AD/E2EPD deliverables Liaised heavily with Infrastructure Architect, Domain Architects and Platform Teams across the group to gather the system/platform level details in terms of technologies stack, volume information, impacted BAU processes, changes in Infrastructure diagrams or aspects etc-2. Working closely with Development Teams and Testing/QA Teams for the overall delivery of the solution in the different-2 phases or release cycles and assisting them in resolving any defects raised during the DBTR phases or assisting further change requests and their IAs Contributed in setting up or establishing the Architectural artefacts such as CODS (OCIS) along with their logical data model and relationships among entities in IBM RSA/RTC Technologies & Tools: SOA, ESB, IBM Data Power X512, WMQ, WMB, WESB / IIB, RSA/RTC, Troux, Java, J2EE, Pega BPM, SOAP Web Services, OOAD/UML, Data Stage, MDM, Trillium, TeraDWH, TWS, Oracle 11g and Core Banking System (CBS) Actimize, UK Position: Solutions Architect (Dec'12 to Mar'13) Client: MUGC, EU/Aviva, EU/LBG, UK Role: Solutions Architect (Dec'12 to Mar'13) Project: AML and Fraud Products Integration/AML SAM 8/Cross Channel Transaction Monitoring (CCTM)/Next Gen Mobile Banking Responsibilities: Worked with wide range of global financial and banking Clients across UK and Europe-Mitsubishi Luxembourg, LBG UK and Aviva Life Insurance, Paris (France) Providing cost effective AML and Fraud solutions for highly transactional, low latency, high throughput and high availability mission and business critical systems and applications Delivered Solution Overview Design (SOD) and infrastructure sizing requirements document covering all the software and hardware specifications including CPU, RAM, Storage, Network load and latency Walked through the current architectural landscape of CCTM v3 Fraud product (Remote Banking 3.2) for various business scenarios to cover notify and risk score events Prepared Enhanced Internet Authentication (EIA) design for new beneficiary setup and payment arrangements business requests as well as RCM UI Design to upgrade from CCTM v3 to CCTM v4 Liaised with client about their existing challenges on architectural and design, technology, data, security, load/performance or stress testing and deployment aspects in their environment Working with project sponsors and senior stakeholders to provide the real business value proposition and high ROI (return on investments) for next generation solutions Technologies & Tools: Actimize Platform Suite – AIS, RCM, DART, Policy Manager, Solutions - AML SAM, AML CDD, IFM over RB, OOAD/UML, Design Patterns, IBM RSA/RTC, Java, J2EE, IBM WMQ, IBM Data Power, IBM WMB, IBM Data Stage, SOAP Web Services, Oracle 11g & Unix (Linux) Cognizant, UK Position: Senior Manager / Solution Architect (Aug'11 to Dec'12) Client: Lloyds Banking Group (LBG), UK Role: Solution Architect (Jan'12 to Dec'12) Project: AML Assurance (as well as some involvement in AML TMC Projects) - Reconciliation and exception handling solution with actual data feeds flowing down from source system to CAML Monitor for profile creation and alert generation Client: HSBC, UK Role: Technical Solution Architect (Aug'11 to Nov'11) Project: Global KYC Programme – Across 86 countries Client On boarding & Account Management (COBAM) Programme for 86 countries across GB&M unit - As a part of AML policies - Client Profiling & KYC Processes performed to know the client, find out any potential risk involved or that can occur and impact the reputation of the Bank along with the client Overall Responsibilities: Working with Sponsors, Business and Senior Stakeholders during project definition workshop (PDW) to understand the high level scope and requirements of the project Prepared and presented the overall technical/non-technical solution during the technical design workshop (TDW) and highlighted the challenges, risks and areas of concerns Deliverables include the SOSD, OSD and E2EPD incorporating the overall solution approach, Context Diagrams, Architecture Overview Diagrams, E2E Interoperability Diagrams, RUP 4+1 view or Generic Viewpoints approach and many others Handshake with ADM teams, SD teams and other required teams to walkthrough the overall solution and sharing the vision and goals of the project so as to set the expectations further Providing the governance/design authority to all the above teams and ensuring that all the deliverables being produced are in line with the overall solution
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Jyoti Juneja +44-7881223278 Page 8 of 9 Technology & Tools: Java/JEE, Spring Core & MVC, Web flow & JDBC Transactions, Pega BPM & rules engine, Core Banking System, IBM Web sphere AS, RSA/RTC 3, Design Patterns, Fortent/Actimize, Oracle 11g, Teradata DWH, IBM Data Stage, Systar, MS -Visio, contribution towards usage of Big Data & Hadoop Cap Gemini, IN/UK Position: Lead Consultant (Sep'08 to Jul'11) Client: RBS, NL Role: Technical Architect-cum-PM (Jan'11 to Jul'11) Project: ILS – Linked Settlement Programme - ILS using Zebra platform and SWIFT Messaging System and protocol RBS, UK Role: Technical Lead/Architect (Sep'10 to Dec'10) Project: Core Web Security (CWS) upgrade providing E2E security to all the web applications across the bank Morgan Stanley, UK Role: Consultant (Feb'10 to Sep '10) Project: EDISON (DMT) – Derivatives over Commodities - Trading platform for Electricity, Physical Gas, Emissions, Transmission and Financial Oil, Coal, Weather Derivatives RBS, UK Role: Technical Lead/Architect (Jul'09 to Dec'09) Project: Worldwide Payment Gateway (WPG) - The sole point of the WPG is to move money around from the shoppers to the banks, to ourselves and onward to our merchants. It is a payment solution that is used by several RBS brands such as WorldPay, Bibit and Streamline e- solutions. All these brands use the WPG in one way or another for different-2 level of services defined. At the most basic level, we authorize a transaction. Before you can do an authorization, a number of entities need to setup on the WPG. The entities include as follows : Administration / Shopper / Merchant / Acquirer / Route. Morgan Stanley, US/UK/JP Role: Technical Architect (Sep'08 to May'09) Project: Multiple Projects across technologies/platforms - IBD Staffing Management System – Deals Tracker, FA Power Ranking (Financial Advisor Power Ranking), LCD Portal System (Legal & Compliance Department, Portal System) / Incident Report & PSD, Tech Tube Overall Responsibilities: Estimations, Requirements Gathering, Technical Architecture & Design, Proof of Concepts (PoCs), Contribution to Project & Delivery Management Activities, team of 6 to 40 members Technology & Tools: Core Java (JDK1.4/1.5), J2EE, Design Patterns, Guide wire, XML, Spring MVC, Hibernate, Oracle8i/11g, Proprietary DB, IBM DB 2, Sybase AS 12.5, MS-Visio 2000, Apache Tomcat Server 4.1.30, IBM Web sphere AS 6.1/7.0, Web sphere Portal Server, Alfresco, Vignette Application Portal, IBM RSA 7.5, Microsoft VSS, Ant, Unix/Linux, JUnit Framework, Perforce, Autosys Scheduling Server and utilities, JIRA, SOAP Web services, IBM MQ Series, C#, C++, Alfresco, .NET Framework, ASP.Net, Perl, Perforce, VAP Server, CVS/SVN Toolk it, Cron Based Scheduling Server and utilities and MS-Project EBW, IN/SG Position: SSE/Project Lead (Sep'05 to Sept'08) Client: UBS, UK Role: Project Lead (Apr'08 to Sep'08) Project: EDP - ESM Lookup GUI/ESM Browser - EDP is the data ware housing program consisting of Reference data, Market data/Time series data/Pricing and volume data where the data received from different-2 financial Institutions/entities is processed and kept into the database/data ware house for the analysis/Research purpose. The ESM Browser application helps the users to retrieve the historical data for many financial instruments like Equity/Options/Futures/Indexes/Bonds/Convertible Bonds. Credit Suisse, SG Role: SSE/Project Lead (Mar'06 to Feb'08) Project: Cash Securities Architectural Re-engineering (CSAR) is a back office complete post-trade processing system (Stocks/Bonds) comprises of several Trade Capture & Settlement related applications such as V&E, SUM, CAPRI, Ex-Man, EDM and OTPDR. Japan Proprietary Trade Flow: As a part of capacity planning initiative, the prop flow in CSAR (as a part/sub-component of V&E application) captures the proprietary trades against exchange from upstream system (JProp) and enriches/validates the trade and flows down to downstream system (POETS). The prop flow has been added strategically in V&E to process the principal trades and then to perform the business as usual (BAU) functions as performed by V&E / LSP / Quest. Citibank, USA Role: SSE (Sep'05 to Mar'06) Project: Citi Nova–Workflow Management System - The project aims to enhance the application functionality and system performance of NOVA – the Risk Valuation and Trade Management application being used by the Front Office and Middle Office users of the DCB desk. Overall Responsibilities: Requirements Gathering, Design, Build, Testing & Prod support Technology & Tools: Core Java, J2EE, Java Swings, Java Beans, JSTL, DTL, JMS, MDB, XML, Apache Tomcat Server 5.5.16, Web logic Server 8.1 SP4, Web logic Integration Server, IBM MQ Series MOM, IBM RAD, Oracle9i, DB2, MS-Visio 2003, Unix, Linux, IBM Clear Case/SCM Toolkit, Hibernate, Enterprise Architect, Together J, UML, J Integra, J-SQL, JNI, SOAP Web Services, Spring MVC, XML, Load Runner 9.x (Vu Gen, Load tests, Analyze reports) Cincom, IN Position: SMTS (Feb'05 to Sep'05) Client: Barclays, France Role: SMTS (Feb'05 to Sep'05) Project: CinDoc WEB 4.3 operates with a Web server to enable existing CinDoc databases (archives) to be distributed over Internet and Intranet networks. It is text-based information processing software package which offers Electronic Document Management (EDM) functions. Responsibilities: Requirements Gathering, Technical Design, Build, Unit Testing & Prod support Technology & Tools: Core Java(JDK1.4), Java Servlets, JSP, Java Beans, Java Mail, XML, Oracle8i, Proprietary DB, MS -Visio 2000, Apache Tomcat Server 4.1.30, Web Sphere Application Server, Microsoft Visual Source Safe Corbus, IN Position: Senior Systems Engineer (Jul'04 to Feb'05) Client: Procter & Gamble, Poland Role: Senior Systems Engineer (Jul'04 to Feb'05) Project: Steam 3.0 at P&G is an automatic process of creating, managing and analyzing the different types of documents created by different groups. There are two groups at P&G GBU and MDO. Whenever there is decision/agreement for product initiative (GBU request to MDO for execution details) or marketing documents (MDO Documents) are created, final decision is passed to GBU for final approval. Responsibilities: Involvement in all the SDLC phases, L3 Production Support Technology & Tools: Core Java, J2EE, ATG DAS, Java Mail, XML, Oracle8i, MS-Visio 2000, Apache Tomcat Server 4.1.30, Web Sphere Application Server, Microsoft VSS
- 9. Jyoti Juneja +44-7881223278 Page 9 of 9 vCustomer, IN Position: Software Developer (Apr'04 to Jul'04) Client: vCLABS, IN Role: Software Developer (Apr'04 to Jul'04) Project: vMessenger 2.0 is optimized socket based corporate messaging platform for more than 3000 employees across the various parts of the globe applications and SQL Server 7 databases Responsibilities: Involvement in all the SDLC phases Technology & Tools: Core Java (JDK1.3, I/O, Networking, Multithreading, Applets, Swing), JSP, Java Beans, Java Mail, Apache Tomcat Server 4.0, SQL Server 7, VSS INS e-Solutions, IN Position: Application Developer (Apr'03 to Mar'04) Client: Aviva Life Insurance, IN Role: Application Developer/Support (Apr'03 to Mar'04) Projects: e-Helpline, eCRM(Talisma), Lissia - Suite of apps to support back office processing of Insurance policies and maintaining the customer information needed on day-to-day basis Responsibilities: Involvement in all the SDLC phases and providing UAT and Prod support Technology & Tools: Core Java, J2EE, .NET, Apache Tomcat Server 4.0, MS SQL Server 7 & 2000, VSS and other applications and packages like Talisma, Lissia, SAS, FHC and ECS BEST Ltd, IN Position: Technical Co-ordinator (Sep'99 to Oct'02) Clients: Datamatics/FTDC/RKGIT/IIMD, IN Role: Technical Co-ordinator (Sep'99 to Oct'02) Projects: eBanking website, migration from Fortran to C/C++/VC++ and Corporate trainings Responsibilities: Design, Development, Technical Documentation and Corporate Trainings Technology & Tools: C, C+, VC++, C#, .NET, Java, Java Servlets, JSP, Java Beans, Apache Tomcat Server 2.x, Sun J2EE App Server, Web logic Server 5.x, MS SQL Server 7, Oracle 8i Qualification and Certifications Master in Computer Application, New Delhi Bachelor in Computer Application, New Delhi Diploma in Software Technology and System Management, New Delhi Microsoft Certified in SQL Server 2000/2003 TOGAF 9.1 Certification References Excellent references available on request.