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Optimal Usability

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The New Optimal Experience
The good, bad and the ugly. Mobile banking in NZ. Designing for mobility.
The good, bad, and the ugly. Mobile banking in NZ.
User-Centred Design and Personas
30 Tips Guerrilla Testing
What actually matters when designing for mobile
Banking on mobile
How we taught ourselves service design
Eye Tracking & User Research
Eye Tracking & Design
Eye Tracking - All will be revealed
Why user experience is more important than marketing
How to Create Online Experiences that People Love - August 2011
How to create online experiences that people love - NZIM - 5 August 2011