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Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
MySQL in Oracle Public Cloud
MySQL
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.
2
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 3
Why Oracle Public
Cloud?
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
COMPUTE STORAGE NETWORKING Security
DATA
MGMT APP DEV INTEGRATION SECURITY ANALYTICS
IT OPS
MGMT
CONTENT &
PROCESS
Oracle Cloud Platform: Complete, Integrated, Open, Choice
ERP HR CX EPM DATA SCM INDUSTRY
SaaS
PaaS
IaaS
4
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 5
Same Standards
Same Technology
Unified Management
Move Workloads Between On-Premises and Public Cloud
Complete
Deployment Choice
ON-PREMISES PUBLIC CLOUD
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
What is an Ideal
On-Premises Cloud Solution?
• Portability of workload across
on-premises and public
• Same behavior of application
on-premises or public
• Single point of accountability
• Delivered and consumed as a
service even on premises
6Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
CUSTOMER
DATA CENTER
FIREWALL
Oracle Cloud Delivered on Customers Premise
PUBLIC CLOUD
6
Complete
Deployment Choice
Cloud
machine
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Oracle Combines the Best of First-gen IaaS and On-premises
Modern Cloud Infrastructure
• Bare metal servers in minutes
• Raw performance without hypervisor overhead
• Pay for what you use
• Integrated compute, storage, database services on
their own, low-latency private network
• Enterprise-level governance
• High availability for traditional and modern apps
• All features usable via console or API
First-generation IaaS
(e.g. AWS, Azure)
• Adding capacity takes minutes
• Only pay for what you use
On-premises or Managed Hosting
(e.g. Rackspace, Softlayer)
• Raw iron performance
• Dedicated hardware
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 8
Why Oracle MySQL
Cloud Service?
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
• Increase Business Agility: Focus your resources
on innovation and rapidly deliver new modern
applications.
• Ensure Security, Performance & Uptime: relying
on the most comprehensive MySQL cloud
platform – straight from the source .
• Reduce Total Cost of Ownership: Saving on
infrastructure and database management
operations costs while improving uptime.
MySQL Cloud Service: Business Benefits
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 10
The Only Public Cloud
integrating MySQL
Enterprise Edition
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Security & Compliance
Multi-layered Security Protects Your Data At Rest and In Transfer
11
IP Networks*
Access Rules
Enterprise Firewall
Enterprise TDE*
Enterprise
Authentication
Enterprise Audit
MySQLEnterpriseEditionOracleCloud
User Activity Auditing, Regulatory Compliance
External Authentication Modules
Transparent Data Encryption
Block SQL Injection Attacks
Control network traffic to/from instance
Isolate instances by creating multiple IP networks
* Will be available in future releases
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Enterprise Grade Management Tools
12
Multiple Options to Improve Productivity
CLI
REST API
Oracle Cloud Console
MySQL Tools
• Oracle Cloud Console - A web-based console for managing all of your Oracle
Cloud Services
• MySQL Enterprise Edition Management Tools - Use familiar tools such as MySQL
Enterprise Monitor and MySQL Workbench to manage and monitor performance
and availability of all your MySQL instances
• Oracle Enterprise Manager – Manage your entire Oracle environment through a
”single pane of glass”
• REST API – Simple API for managing MySQL instances programmatically
• CLI – Easy to use command line for script-savvy administrators
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
MySQL Enterprise Dashboard and Performance Monitoring
SLA monitoring
Real-time performance
monitoring
Alerts & notifications
MySQL best practice advisors
MySQL/OS/query performance
Advice on index usage
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Enterprise Query Analyzer
• Real-time query performance
• Automated tuning discovery
• Visual correlation graphs
• Detailed query statistics
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 15
VS
Database Administration
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 16
Automated
DBA and Patching
Self-service
Provisioning
Backup/Recovery
plus HA* & DR*
Full Control with
Shell Access
Support ALL MySQL
Enterprise Edition
Features
Database Administration
Full Control and Automated Management
AND
* Will be available in future releases
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Elasticity and Scalability
17
Scale MySQL Instances to Meet Your Varying Workloads
Scalability
Elastic Compute
Elastic Storage
Enterprise Thread
Pool
Elastic
Replication*
• Elastic Compute scales up or down the compute resources as needed
• Elastic Storage increases block storage for your MySQL instance when
the amount of data grows
• MySQL Enterprise Thread Pool scales MySQL thread counts as
workload and client connections change
• Elastic Replication automates adding or removing replicated MySQL
instances, distributing workloads dynamically based on demands
* Will be available in future releases
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
• Pre-integrated with Application Container Cloud
Service for fast and seamless application
development
• Oracle Enterprise Manager – Manage your entire
Oracle environment through a ”single pane of
glass”
18
• Offload query & live reporting workloads to
MySQL Cloud Service using GoldenGate Cloud
Service
• Integrated with Data Integrator Cloud Service for
data warehousing and business intelligence
• Pre-integrated with Storage Cloud Service for
backup, snapshot* storage
Integration with Oracle Cloud Environment
Application Development
Data Integration
Unified Management
Storage Management
* Will be available in future releases
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
• Oracle Cloud operated and
delivered as a service behind
your firewall
• Same MySQL Cloud Service
technology, same updates as
Oracle Cloud
• Conforms to regulatory,
privacy, legal and business
requirements
• Move workloads between on-
premises and Oracle Cloud
• Keep control over business-
critical systems
• Oracle Enterprise Manager &
MySQL Enterprise Tools for
unified management
19
• Migrate existing MySQL
applications
• Build cloud native MySQL
applications
• Same programming language
support as on-premise
Flexible Deployment Options
Same Standards, Same Software, Unified Management
Oracle Cloud Machine* Hybrid Oracle Cloud
* Will be available in future releases
On Premises Oracle Cloud
Hybrid Cloud
CUSTOMER
DATA CENTER
FIREWALL
ORACLE CLOUD
Cloud
machine
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Capture
Trail
Route
Deliver
Pump
Flexible Deployment Options
Heterogeneous Deployment using Oracle Golden Gate Cloud Service
Operational
Efficiency
Query & Live Report
Offloading to Cloud
Query
Offloading
Database Migration to Cloud
Live Development
and Testing in Cloud
GoldenGate Cloud Service
Real-time
Data Delivery
Global Live
Reporting
Oracle
and non-Oracle
3rd Party Cloud
Oracle Confidential – Internal 20
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
MySQL Cloud Service: Technical Support
• Largest MySQL engineering and support organization
• Backed by the MySQL developers
• World-class support, in 29 languages
• Hot fixes & maintenance releases
• 24x7x365
• Unlimited incidents
• Global scale and reach
• Consultative support
21
Oracle Premier Support for MySQL + Oracle Cloud Support
Get immediate help for any MySQL
& Oracle Cloud issues, plus expert
advice
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 22
Use Cases
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Oracle MySQL Cloud Service: Typical Use Cases…
• Dev/Test
– New/existing Database Applications
– Database Upgrades
• Disaster Recovery
– Database Backup to the Cloud
– Disaster Recovery to the Cloud
• Migrate Existing MySQL Applications
• New Cloud Native MySQL Applications
• SaaS Applications powered by MySQL
• Hybrid / Heterogeneous Deployment
– Offload OLTP/reporting workloads
Real World Use Cases - Today
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 24
Q & A
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Learn More @ cloud.oracle.com/mysql
Sign up today with
$300 free credit@
https://cloud.oracle.com/mysql
Confidential – Oracle Internal/Restricted/Highly Restricted 25
MySQL in oracle_public_cloud

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MySQL in oracle_public_cloud

  • 1. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | MySQL in Oracle Public Cloud MySQL
  • 2. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 2
  • 3. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 3 Why Oracle Public Cloud?
  • 4. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | COMPUTE STORAGE NETWORKING Security DATA MGMT APP DEV INTEGRATION SECURITY ANALYTICS IT OPS MGMT CONTENT & PROCESS Oracle Cloud Platform: Complete, Integrated, Open, Choice ERP HR CX EPM DATA SCM INDUSTRY SaaS PaaS IaaS 4
  • 5. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 5 Same Standards Same Technology Unified Management Move Workloads Between On-Premises and Public Cloud Complete Deployment Choice ON-PREMISES PUBLIC CLOUD
  • 6. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | What is an Ideal On-Premises Cloud Solution? • Portability of workload across on-premises and public • Same behavior of application on-premises or public • Single point of accountability • Delivered and consumed as a service even on premises 6Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | CUSTOMER DATA CENTER FIREWALL Oracle Cloud Delivered on Customers Premise PUBLIC CLOUD 6 Complete Deployment Choice Cloud machine
  • 7. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Oracle Combines the Best of First-gen IaaS and On-premises Modern Cloud Infrastructure • Bare metal servers in minutes • Raw performance without hypervisor overhead • Pay for what you use • Integrated compute, storage, database services on their own, low-latency private network • Enterprise-level governance • High availability for traditional and modern apps • All features usable via console or API First-generation IaaS (e.g. AWS, Azure) • Adding capacity takes minutes • Only pay for what you use On-premises or Managed Hosting (e.g. Rackspace, Softlayer) • Raw iron performance • Dedicated hardware
  • 8. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 8 Why Oracle MySQL Cloud Service?
  • 9. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | • Increase Business Agility: Focus your resources on innovation and rapidly deliver new modern applications. • Ensure Security, Performance & Uptime: relying on the most comprehensive MySQL cloud platform – straight from the source . • Reduce Total Cost of Ownership: Saving on infrastructure and database management operations costs while improving uptime. MySQL Cloud Service: Business Benefits
  • 10. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 10 The Only Public Cloud integrating MySQL Enterprise Edition
  • 11. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Security & Compliance Multi-layered Security Protects Your Data At Rest and In Transfer 11 IP Networks* Access Rules Enterprise Firewall Enterprise TDE* Enterprise Authentication Enterprise Audit MySQLEnterpriseEditionOracleCloud User Activity Auditing, Regulatory Compliance External Authentication Modules Transparent Data Encryption Block SQL Injection Attacks Control network traffic to/from instance Isolate instances by creating multiple IP networks * Will be available in future releases
  • 12. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Enterprise Grade Management Tools 12 Multiple Options to Improve Productivity CLI REST API Oracle Cloud Console MySQL Tools • Oracle Cloud Console - A web-based console for managing all of your Oracle Cloud Services • MySQL Enterprise Edition Management Tools - Use familiar tools such as MySQL Enterprise Monitor and MySQL Workbench to manage and monitor performance and availability of all your MySQL instances • Oracle Enterprise Manager – Manage your entire Oracle environment through a ”single pane of glass” • REST API – Simple API for managing MySQL instances programmatically • CLI – Easy to use command line for script-savvy administrators
  • 13. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | MySQL Enterprise Dashboard and Performance Monitoring SLA monitoring Real-time performance monitoring Alerts & notifications MySQL best practice advisors MySQL/OS/query performance Advice on index usage
  • 14. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Enterprise Query Analyzer • Real-time query performance • Automated tuning discovery • Visual correlation graphs • Detailed query statistics
  • 15. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 15 VS Database Administration
  • 16. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 16 Automated DBA and Patching Self-service Provisioning Backup/Recovery plus HA* & DR* Full Control with Shell Access Support ALL MySQL Enterprise Edition Features Database Administration Full Control and Automated Management AND * Will be available in future releases
  • 17. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Elasticity and Scalability 17 Scale MySQL Instances to Meet Your Varying Workloads Scalability Elastic Compute Elastic Storage Enterprise Thread Pool Elastic Replication* • Elastic Compute scales up or down the compute resources as needed • Elastic Storage increases block storage for your MySQL instance when the amount of data grows • MySQL Enterprise Thread Pool scales MySQL thread counts as workload and client connections change • Elastic Replication automates adding or removing replicated MySQL instances, distributing workloads dynamically based on demands * Will be available in future releases
  • 18. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | • Pre-integrated with Application Container Cloud Service for fast and seamless application development • Oracle Enterprise Manager – Manage your entire Oracle environment through a ”single pane of glass” 18 • Offload query & live reporting workloads to MySQL Cloud Service using GoldenGate Cloud Service • Integrated with Data Integrator Cloud Service for data warehousing and business intelligence • Pre-integrated with Storage Cloud Service for backup, snapshot* storage Integration with Oracle Cloud Environment Application Development Data Integration Unified Management Storage Management * Will be available in future releases
  • 19. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | • Oracle Cloud operated and delivered as a service behind your firewall • Same MySQL Cloud Service technology, same updates as Oracle Cloud • Conforms to regulatory, privacy, legal and business requirements • Move workloads between on- premises and Oracle Cloud • Keep control over business- critical systems • Oracle Enterprise Manager & MySQL Enterprise Tools for unified management 19 • Migrate existing MySQL applications • Build cloud native MySQL applications • Same programming language support as on-premise Flexible Deployment Options Same Standards, Same Software, Unified Management Oracle Cloud Machine* Hybrid Oracle Cloud * Will be available in future releases On Premises Oracle Cloud Hybrid Cloud CUSTOMER DATA CENTER FIREWALL ORACLE CLOUD Cloud machine
  • 20. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Capture Trail Route Deliver Pump Flexible Deployment Options Heterogeneous Deployment using Oracle Golden Gate Cloud Service Operational Efficiency Query & Live Report Offloading to Cloud Query Offloading Database Migration to Cloud Live Development and Testing in Cloud GoldenGate Cloud Service Real-time Data Delivery Global Live Reporting Oracle and non-Oracle 3rd Party Cloud Oracle Confidential – Internal 20
  • 21. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | MySQL Cloud Service: Technical Support • Largest MySQL engineering and support organization • Backed by the MySQL developers • World-class support, in 29 languages • Hot fixes & maintenance releases • 24x7x365 • Unlimited incidents • Global scale and reach • Consultative support 21 Oracle Premier Support for MySQL + Oracle Cloud Support Get immediate help for any MySQL & Oracle Cloud issues, plus expert advice
  • 22. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 22 Use Cases
  • 23. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Oracle MySQL Cloud Service: Typical Use Cases… • Dev/Test – New/existing Database Applications – Database Upgrades • Disaster Recovery – Database Backup to the Cloud – Disaster Recovery to the Cloud • Migrate Existing MySQL Applications • New Cloud Native MySQL Applications • SaaS Applications powered by MySQL • Hybrid / Heterogeneous Deployment – Offload OLTP/reporting workloads Real World Use Cases - Today
  • 24. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 24 Q & A
  • 25. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Learn More @ cloud.oracle.com/mysql Sign up today with $300 free credit@ https://cloud.oracle.com/mysql Confidential – Oracle Internal/Restricted/Highly Restricted 25

Editor's Notes

  • #3: Good morning everyone and Thank you for joining us. Today we’re very excited to introduce a new service available in the Oracle cloud: Oracle MySQL Cloud Service. In this webinar we’ll share with you why we believe this new offering can help you achieve your objectives as well as the unique capabilities that we deliver. And we hope that after this presentation you’ll also be excited to learn more details and try out Oracle MySQL Cloud Service.
  • #5: Cloud-as-a-service is the key to innovation Cloud has changed everything in our industry. In fact it’s one of the largest transitions we’ve seen in the infrastructure market over the last three or four decades. Over the past 5 or so years, we have seen cloud shifting from small and medium sized businesses to large, enterprise organizations. Cloud enables innovation. Line of business users now have to be able to innovate on behalf of their teams and are being held accountable to get things done quickly. Because of this, there are changes across companies – not just for IT, but it touches on all aspects of the business – from financial to HR to operations. The cloud enables organizations to now consume resources as a service. We are now enabling LOB users to consume services out of the box as building blocks -- rather than building these services from scratch. This way, LOB users can now be focused on building applications rather than developing the underlying infrastructure. Same goes for platforms. Enterprise companies do not need to focus on building out a platform. Out of the box, users get Java Cloud Service, application servers with Oracle WebLogic server. Additionally, with Oracle Cloud, we are able to get non-Oracle Application servers running on our cloud with Node and Java SE. Using the Infrastucture as a service, you are getting compute, network and storage. All of these capabilities allow users and organizations to get rapid innovation in developing their applications.
  • #6: Backup slide – use either 44 or 45 Where we believe that we are truly differentiated is in our hybrid cloud, our co-existence strategy. Oracle offers customers multiple options with a complete and modern cloud architecture. This choice is truly unique in the industry. Customers can deploy and manage their apps on their own private cloud, or can move it to the public cloud. When the make this movement – it’s a seamless migration because we’re using similar technologies (same standards, same products and unified management) on both sides. In business, having options gives you flexibility to adapt to a constantly changing market and competitive landscape. It’s the same with Cloud. MORE DETAIL: As a result, customers can chose any combination of deployment model based on their business needs. Only Oracle offers customers the choice of both public and private cloud services. Any unlike our competitors, customers have the flexibility to change their deployment model –from private to public, or perhaps bring a public cloud application back in-house. Portability of workload across on-premises and public Some software across on-premises and public cloud Same behavior of application on-premises or public What you test on public cloud, is the same on-premises Guaranteed behavior Single point of accountability Faster SLAs, deep and optimized integration, lower risk Delivered and consumed as a service even on premises Service operated by experts Subscription based pricing Portability of spend across on-premises and cloud
  • #7: Backup slide – use either 44 or 45 KEY MESSAGE: Choice Leverage PaaS and IaaS capabilities in the Oracle Cloud or in your data center Run your applications, middleware and databases where you want: in the public cloud or securely behind your firewall Enable workload portability between on-premises and Cloud using identical environments, toolsets, and APIs Develop, deploy, and manage Oracle and non-Oracle workloads Single vendor accountability of cloud across public and on-premises Portability of spend across public and on-premises Adhere to regulatory, privacy and legal frameworks by running your Cloud on-premises Meet data sovereignty, residency, compliance, and other business requirements Meet latency/performance SLAs KEY MESSAGE: Deliver Cloud Innovation On Premises Agility, simplicity, and subscription pricing Get latest Cloud innovations delivered on premises – managed by Oracle Enable developers to rapidly build, test, and deploy new applications Modernize and extend your business-critical applications with PaaS Leverage Cloud automation to reduce operational costs, re-invest in innovation Oracle Public Cloud Machine is a new cloud offering which gives you new choices for the Oracle Cloud Platform by bringing the Oracle Cloud to your data center. Leveraging our PaaS and IaaS capabilities it provides the innovation cloud provides, at the same time meeting the business and regulatory requirements behind your firewall. It provides a stepping stone in the journey to cloud, as it allows you to get the benefits of cloud faster, easier and with less disruption. As an on-premises implementation of Oracle Cloud, Oracle Public Cloud Machine lets you run your applications seamlessly wherever you want, as workloads are completely portable between the public cloud and your data center. You can now leverage the latest innovations for rapid development that cloud provides, all while meeting any data sovereignty and residence requirements. It also provides subscription based pricing in your data center, managed by Oracle, with single vendor accountability. [Next Slide]
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  • #10: Overall Oracle MySQL Cloud Service will help you: Increase Business Agility: You’ll be able to focus your resources on innovation and rapidly delivering new modern applications, NOT on infrastructure management Ensure Security, Performance & Uptime: relying on the most comprehensive MySQL cloud platform – straight from the source . Reduce Total Cost of Ownership: Saving on infrastructure and database management operations costs while improving uptime.
  • #13: Customers can manage their MySQL Cloud Service instances in multiple different ways: Oracle Cloud Console – Oracle Cloud Console is a web-based console that provides a user friendly and simple user interface for customer to manage and monitor their instances MySQL Enterprise Edition Management Tools – MySQL Cloud Service supports all MySQL Enterprise Edition Management tools. Customers who are already familiar with existing MySQL tools such MySQL Enterprise Monitor and MySQL Workbench can use the same tools to manage and monitor performance and availability of their MySQL instances in real-time. Oracle Enterprise Manager - Oracle customers can use Oracle Enterprise manager to monitor their MySQL instances Host Access via SSH –Customers also have full administrative rights to the underlying virtual machine and can remote access to the VM securely via SSH REST API and CLI – For administrators who are more programming/script-savvy, they can use REST API or command line interface to manage their MySQL instances
  • #18: One of the reasons organizations are moving to the cloud is the elasticity and scalability that cloud offers. With MySQL Cloud Service, not only do we provide elastic compute and storage capabilities, we also allow customers to scale using our unique MySQL Enterprise Thread Pool. We will also support elastic replication that automates adding or removing MySQL replicas in future release.
  • #22: Expert Technical Support: Oracle Cloud Support and MySQL Premier Support are included with no extra cost. MySQL technical support is provided directly by the experts, backed by the engineers that develop MySQL solutions. They help customers to solve most complex issues and help them make the most of their MySQL deployments. Additionally, this gives customers a one-stop support solution for both cloud infrastructure and MySQL related issues.