Personal Information
Organization / Workplace
Newport, United Kingdom United Kingdom
Occupation
Helping you Maximise the Value of your Customer Insight
Website
laughlinconsultancy.com
About
I help companies make money from customer insight.
That means helping them maximise the value they can drive from using data, analysis & research to intelligently interact with customers. It also means enabling them to sustain their own value generation, through coaching customer insight leaders.
Customer Insight has the potential to grow the bottom line, increase sales, improve retention and sustain better customer satisfaction or advocacy. I’ve led teams that added over £10m to the bottom line each year by removing common barriers to realising that value.
Every business is different, so the help that’s needed can vary to suit that company. Examples are:
* “Health Checks” on a compa...
Tags
analytics
customer insight
marketing
softer skills
data
training
big data
data science
analyst
research
impact
behavioural economics
leadership
data scientist
leadership development
operational research
consultancy
gdpr
coaching
insurance
skills
commerciality
database marketing
uk consumers
technology
cim
marketing strategy
#dts16 #datatalentscotland #datascience #workshop
regulation
conduct risk
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recruiting
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finance
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Presentations
(24)Documents
(1)Likes
(22)Graph Recommendations
Harry Powell
•
8 years ago
DataEd Slides: Data Management Best Practices
DATAVERSITY
•
4 years ago
RWDG Slides: Data and Metadata Will Not Govern Themselves
DATAVERSITY
•
4 years ago
Slides: Moving from a Relational Model to NoSQL
DATAVERSITY
•
4 years ago
Lausanne 2019 #4
Arthur Charpentier
•
5 years ago
Econometrics for marketing
Robert Shaw
•
12 years ago
Better Presentations
Jon Schwabish
•
12 years ago
Best Practices Of OKR Goals
Atiim, Inc.
•
9 years ago
Bridging the Gap Between Data Science & Engineer: Building High-Performance Teams
ryanorban
•
9 years ago
24 Books You've Never Heard Of - But Will Change Your Life
Ryan Holiday
•
11 years ago
How to Hook Customers with Habit-forming Products
Wrike
•
9 years ago
10x Content: What it is and Why it Matters
Adam Monago
•
9 years ago
Big ideas 2016
LinkedIn Editors' Picks
•
9 years ago
20 Blog Title Cliches That Work!
Paul Brown
•
9 years ago
How Starbucks Became the Apple of Coffee
Graham Brown
•
10 years ago
Digital Marketing Measurement Framework - Martin Walsh
Martin Walsh
•
14 years ago
Beyond the Customer Satisfaction Survey - 35 ideas for customer insight
Paul Hopkins
•
12 years ago
Every Business Has A Story
Abhishek Shah
•
10 years ago
15 Startups to Watch in 2015 -2016 by Brian Solis
Brian Solis
•
10 years ago
That's the Wrong Question: An Introduction to Social Media Analytics
Amy Vernon
•
10 years ago
10 Data Breach Statistics That Should Have Your Attention
Rippleshot
•
10 years ago
50 Customer Service Professionals to Follow on Twitter in 2015
WittyParrot
•
10 years ago
Personal Information
Organization / Workplace
Newport, United Kingdom United Kingdom
Occupation
Helping you Maximise the Value of your Customer Insight
Website
laughlinconsultancy.com
About
I help companies make money from customer insight.
That means helping them maximise the value they can drive from using data, analysis & research to intelligently interact with customers. It also means enabling them to sustain their own value generation, through coaching customer insight leaders.
Customer Insight has the potential to grow the bottom line, increase sales, improve retention and sustain better customer satisfaction or advocacy. I’ve led teams that added over £10m to the bottom line each year by removing common barriers to realising that value.
Every business is different, so the help that’s needed can vary to suit that company. Examples are:
* “Health Checks” on a compa...
Tags
analytics
customer insight
marketing
softer skills
data
training
big data
data science
analyst
research
impact
behavioural economics
leadership
data scientist
leadership development
operational research
consultancy
gdpr
coaching
insurance
skills
commerciality
database marketing
uk consumers
technology
cim
marketing strategy
#dts16 #datatalentscotland #datascience #workshop
regulation
conduct risk
consumer insight
analysis
researcher
customer experience
psychology
recruiting
retaining
marketing effectiveness
finance
measurement
forecast
national profiles
data sources
curves
webinar
data leader
development
market analysis
success
training course
data viz
business intelligence
people skills
events
audit
digital
digital strategy
transformation
privacy
identity
trust
visual
video conferencing
zoom
skype
masterclass
conference
wales
education
engagement
introduction
covid-19
coronavirus
cases
tracking
trends
See more