Mobile is the Needle,
Social is the Thread
How Information Today is Woven
         Into Our Lives

      Kristen Purcell, Ph.D.
   Associate Director, Research
      Pew Internet Project

        Radiodays Europe
        March 15-16, 2012
         Barcelona, Spain
• Part of the Pew Research Center, a nonpartisan “fact tank” based
  in Washington, DC

• PRC’s mission is to provide high quality, objective data to thought
  leaders and policymakers

• Data for this talk is from nationally representative telephone
  surveys of U.S. adults and teens (on landlines and cell phones)

• Presentation slides and all data are available at pewinternet.org
Internet Use in the U.S. in 2000
                                          Slow, stationary connections
  46% of US adults used the internet         built around a desktop
                                                    computer
 5% had home broadband connections

       53% owned a cell phone

  0% connected to internet wirelessly

     0% used social network sites
             __________________________




Information flowed mainly one way
 Information consumption was a
       stationary activity
The Internet in 2012
                                         Mobile devices have
82% of US adults use the internet,    fundamentally changed the
 76% of whom are online on any           relationship between
           given day                 information, time and space

  2/3 have broadband at home             Information is now
                                     portable, participatory, and
 88% have a cell phone; 46% are               personal
       smartphone users
   14% have a tablet computer
 2/3 are wireless internet users
  65% of online adults use SNS
The Very Nature of Information Has Changed

    Information                Information
       was…                        is…

        Scarce                  All around us
      Expensive                 Cheap or free
 Shaped and controlled    Shaped and controlled by
       by elites          consumers and networks
 Designed for one-way,      Designed for sharing,
  mass consumption        participation and feedback
     Slow moving                 Immediate
 External to our worlds   Embedded in our worlds
Information is Woven Into Our Lives
Mobile is the needle, Social Networks are the thread
     Mobile…                        Social Networks…
 Moves information                      Surround us with
     with us                        information through our
                                       many connections
 Makes information
accessible ANYTIME                    Bring us information
  and ANYWHERE                        from multiple, varied
                                            sources
 Puts information at
   our fingertips                   Provide instant feedback,
                                      meaning and context
Magnifies the demand
for timely information               Allow us to shape and
                                       create information
 Makes information
                                     ourselves and amplify
 location-sensitive
                                       others’ messages
Mobile is the Needle: 88% of US Adults Have a Cell Phone

    % in each age group who have a cell phone




                                                46% of US adults now own
                                                smartphones, up from 35%
                                                     in Spring 2011

                                                Highest among young adults:
                                                 67% of 18-24 year-olds
 Teen data July 2011      Adult data Feb 2012    71% of 25-34 year-olds
Mobile is the Needle That Weaves Information Throughout Our World

% of US adult cell owners who use their phones to…
Overall, if you had to use one single word to describe how you feel about
              your cell phone, what would that one word be?
How Phones Function In Our Lives
% of US adult cell owners who had done each of the following in the past 30 days…
Tablet and E-reader Use is Growing
Percent of US adults 18+ who own each type of gadget…

    88%
                                                              Tablet ownership
                                                                 rose from
                 57%
                                                                 4% to 14%
                            55%
                                                                  between
                                                              September 2010
                                         14%        14%              and
                                                               February 2012
  Cell Phone     Laptop    Desktop       Tablet    e-Reader
                                       Computer
       Based on Pew Internet Tracking Surveys, 2011-2012


Tablet and e-reader ownership is highest among….
                     college graduates
   adults with household incomes of $75,000+
Apps: From Superhighway to Bypass
One in three US adults download apps to a cell phone or tablet computer

                            Apps provide direct connections to information

                            % of app downloaders who have downloaded each type of app…




    App downloading
    is highest among
  young adults age 18-29         Based on August 2011 Pew Internet Tracking Survey
Into the Future: Apps and Augmented Reality
Social Networks are the Threads That Connect Us

65% of US adults use social
     networking sites
 Consistent rates across gender,
race/ethnicity, and income groups
Why We Use Social Networks
Social Networks and Social Cohesion
                         For networked individuals, information is embedded
A Pew study finds that
 contrary to fears the                      and ambient
   internet isolates
       people...


• Facebook users
are more trusting
than other adults

• Facebook users
 have more close
   relationships

• Facebook users
 get more social
   support than
   other adults
Social Networks Give Rise to “News Participators”

                    In January 2010, 37% of internet users
                contributed to, commented on, or disseminated
                             news content via SNS

                 71% got news/info through email or SNS posts
                       _________________________________________________


                      In January 2011, 41% of adults were
                           “local news participators”
                            Share links to local stories/videos
                         Comment on local news stories/blogs
                    Post information about their community on SNS
                 Contribute to online discussions about their community
                            “Tag” or categorize local content
                   Post articles/photos/videos about their community
Most Popular Online Sources for News and Information


        Portal Sites                                    56%

  TV News Org Site                                46%

  Special Topic Site                        38%

    Newspaper Site                          38%

Indiv or Org on SNS                   30%

 Int'l News Org site          18%

     % of online news consumers who use each source
                      on a typical day

          Based on Jan 2010 Pew Internet Survey
The Culture of Shared Information
             Popular features of online news sites….
                                                                        68            The most
Links to related material                                                    72
                                                           48
                                                                                       popular
    Multi-media content                                            57             features allow
Portal/News aggregator                                      48                        people to
                                                                  55
                                                                                   interact with,
                                                       44
   Easily share content                                            57                share, and
                                                      42                             customize
       Customize news                                       48                           their
     Interactive material
                                                 38
                                                       45
                                                                                    information.
                                                37
                                                                                        This is
     Ability to comment                                      51                   especially true
   Follow on soc media
                                          25                                          for young
                                                  39
                                                                                        adults.
                              Total      18-29
                     Based on Jan 2010 Pew Internet Survey
Information is Directly Embedded
                 in Our Environments

                                Convergence of physical and
                                      digital worlds

The Internet                          Networked objects
 of Things
                               Immersive environments


    Information is no longer external to our world,
            but woven into its very fabric
All data available at pewinternet.org

             Kristen Purcell, Ph.D.
            Associate Director, Research
 Pew Research Center’s Internet & American Life Project


  kpurcell@pewinternet.org

                  Twitter:
               @pewinternet
               @kristenpurcell

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Mobile is the Needle, Social is the Thread: How Information Today is Woven Into Our Lives

  • 1. Mobile is the Needle, Social is the Thread How Information Today is Woven Into Our Lives Kristen Purcell, Ph.D. Associate Director, Research Pew Internet Project Radiodays Europe March 15-16, 2012 Barcelona, Spain
  • 2. • Part of the Pew Research Center, a nonpartisan “fact tank” based in Washington, DC • PRC’s mission is to provide high quality, objective data to thought leaders and policymakers • Data for this talk is from nationally representative telephone surveys of U.S. adults and teens (on landlines and cell phones) • Presentation slides and all data are available at pewinternet.org
  • 3. Internet Use in the U.S. in 2000 Slow, stationary connections 46% of US adults used the internet built around a desktop computer 5% had home broadband connections 53% owned a cell phone 0% connected to internet wirelessly 0% used social network sites __________________________ Information flowed mainly one way Information consumption was a stationary activity
  • 4. The Internet in 2012 Mobile devices have 82% of US adults use the internet, fundamentally changed the 76% of whom are online on any relationship between given day information, time and space 2/3 have broadband at home Information is now portable, participatory, and 88% have a cell phone; 46% are personal smartphone users 14% have a tablet computer 2/3 are wireless internet users 65% of online adults use SNS
  • 5. The Very Nature of Information Has Changed Information Information was… is… Scarce All around us Expensive Cheap or free Shaped and controlled Shaped and controlled by by elites consumers and networks Designed for one-way, Designed for sharing, mass consumption participation and feedback Slow moving Immediate External to our worlds Embedded in our worlds
  • 6. Information is Woven Into Our Lives Mobile is the needle, Social Networks are the thread Mobile… Social Networks… Moves information Surround us with with us information through our many connections Makes information accessible ANYTIME Bring us information and ANYWHERE from multiple, varied sources Puts information at our fingertips Provide instant feedback, meaning and context Magnifies the demand for timely information Allow us to shape and create information Makes information ourselves and amplify location-sensitive others’ messages
  • 7. Mobile is the Needle: 88% of US Adults Have a Cell Phone % in each age group who have a cell phone 46% of US adults now own smartphones, up from 35% in Spring 2011 Highest among young adults: 67% of 18-24 year-olds Teen data July 2011 Adult data Feb 2012 71% of 25-34 year-olds
  • 8. Mobile is the Needle That Weaves Information Throughout Our World % of US adult cell owners who use their phones to…
  • 9. Overall, if you had to use one single word to describe how you feel about your cell phone, what would that one word be?
  • 10. How Phones Function In Our Lives % of US adult cell owners who had done each of the following in the past 30 days…
  • 11. Tablet and E-reader Use is Growing Percent of US adults 18+ who own each type of gadget… 88% Tablet ownership rose from 57% 4% to 14% 55% between September 2010 14% 14% and February 2012 Cell Phone Laptop Desktop Tablet e-Reader Computer Based on Pew Internet Tracking Surveys, 2011-2012 Tablet and e-reader ownership is highest among….  college graduates  adults with household incomes of $75,000+
  • 12. Apps: From Superhighway to Bypass One in three US adults download apps to a cell phone or tablet computer Apps provide direct connections to information % of app downloaders who have downloaded each type of app… App downloading is highest among young adults age 18-29 Based on August 2011 Pew Internet Tracking Survey
  • 13. Into the Future: Apps and Augmented Reality
  • 14. Social Networks are the Threads That Connect Us 65% of US adults use social networking sites Consistent rates across gender, race/ethnicity, and income groups
  • 15. Why We Use Social Networks
  • 16. Social Networks and Social Cohesion For networked individuals, information is embedded A Pew study finds that contrary to fears the and ambient internet isolates people... • Facebook users are more trusting than other adults • Facebook users have more close relationships • Facebook users get more social support than other adults
  • 17. Social Networks Give Rise to “News Participators” In January 2010, 37% of internet users contributed to, commented on, or disseminated news content via SNS 71% got news/info through email or SNS posts _________________________________________________ In January 2011, 41% of adults were “local news participators” Share links to local stories/videos Comment on local news stories/blogs Post information about their community on SNS Contribute to online discussions about their community “Tag” or categorize local content Post articles/photos/videos about their community
  • 18. Most Popular Online Sources for News and Information Portal Sites 56% TV News Org Site 46% Special Topic Site 38% Newspaper Site 38% Indiv or Org on SNS 30% Int'l News Org site 18% % of online news consumers who use each source on a typical day Based on Jan 2010 Pew Internet Survey
  • 19. The Culture of Shared Information Popular features of online news sites…. 68 The most Links to related material 72 48 popular Multi-media content 57 features allow Portal/News aggregator 48 people to 55 interact with, 44 Easily share content 57 share, and 42 customize Customize news 48 their Interactive material 38 45 information. 37 This is Ability to comment 51 especially true Follow on soc media 25 for young 39 adults. Total 18-29 Based on Jan 2010 Pew Internet Survey
  • 20. Information is Directly Embedded in Our Environments Convergence of physical and digital worlds The Internet Networked objects of Things Immersive environments Information is no longer external to our world, but woven into its very fabric
  • 21. All data available at pewinternet.org Kristen Purcell, Ph.D. Associate Director, Research Pew Research Center’s Internet & American Life Project [email protected] Twitter: @pewinternet @kristenpurcell