Patient Engagement Meaningful Use Workflow
2 likes31,767 views
The document outlines a recommended workflow for improving patient engagement through the use of a patient portal. It details steps for setting up secure messaging, enrolling new patients, managing their access, and enabling them to view their health records. The guidance aims to help practices meet stage 2 patient engagement meaningful use measures.
Patient Engagement Meaningful Use Workflow
- 1. Patient Engagement Recommended Practice Fusion Meaningful Use Workflow
- 2. + Turn on secure messaging in the Patient engagement section of Settings Practice settings --> Patient communication --> Patient engagement. Set-up 2
- 3. + Assign a staff member or intern to be an “enrollment advisor” + With all new patients, have them gather the patient’s information, including email, and guide them through enrollment Workflow - intake 3
- 4. + Enroll the patient in the Patient Portal From the patient’s chart, go to Patient Actions → Manage patient portal (PHR) access Workflow – Manage Access 4
- 5. + Enable patient portal access for the patient: Select the relationship to the patient, then enter an email and phone number The contact will need access to the PIN or the phone number on file to create the account Workflow – Manage Access 5
- 6. + From the email, have the patient register using their PIN or phone number Workflow - registration 6
- 7. + Upon creating their account, your patients will be able to manage their care and view their structured health records: Diagnoses, Medications, Allergies, Immunizations, Lab Results you choose to share, and more Workflow - login 7
- 8. + Have the patient go to Messages, click New Message, select their provider, then send a relevant message. + This will fulfill all of your Stage 2 Patient Engagement Meaningful Use measures for this patient Workflow – send message 8