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The Magic of Relationships
        How to create amazing rapport and get the
        best contacts, opportunities and business




    Photo credit: http://www.flickr.com/photos/johnbrennan/2875284220/
What I'll Cover:

✔   Why Rapport Matters
✔   8 Rapport Boosters
✔   Resources To Find Out More
✔   What You Can Do Right Now
Krista Goon
Business owner/partner, Redbox Studio
Co-founder/vice-chairperson, WomenBizSENSE


WomenBizSENSE offers women entrepreneurs a platform for
networking and connecting with each other. I've been honoured as a
finalist for my contribution towards women entrepreneurs in the Great
Women of Our Time Awards in 2008.

You may have read about me in the September issue of The Malaysian
Women's Weekly magazine.

I network online and offline.
Why focus on this topic?
Most people aren't very good
           at building rapport.




oto credit: http://www.flickr.com/photos/theembermonths/7793353006/
Why do you need
great rapport?
Rapport gets you ahead in life.

Photo credit: http://www.flickr.com/photos/tnwanderer/3475100802/
Builds your visibility.




   Photo credit: http://www.flickr.com/photos/hobgadlng/7671151344/
Gets you useful contacts,
customers & partners.
Gets you the best resources.




          Photo credit: http://www.flickr.com/photos/ashley-rly/3769130700/
Creates community.
     Photo credit: http://www.flickr.com/photos/gmaximo/4736360033/
What excellent rapport
brings...
Contacts, opportunities
and business!
People who know, like and trust you.




  Photo credit: http://www.flickr.com/photos/58847482@N03/5663983980/
8 Rapport Boosters
1. Focus on how you can help the other person.




           Photo credit: http://www.flickr.com/photos/sahdblunders/7246934512/
Give them value.

Photo credit: http://www.flickr.com/photos/svgnibli/6923492694/
2. Invest time, money and
 energy into relationships.




Photo credit: http://www.flickr.com/photos/jpchamberland/3671805689/
Refresh their memory.




Photo credit: http://www.flickr.com/photos/gylo/2163872126/
Cultivate relationships.
3. Always have an attitude of gratitude.




     Photo credit: http://www.flickr.com/photos/shironekoeuro/4357608912/
“Instead of thinking about what you’re
missing, try thinking about what you
have that everyone else is missing.”
                            - Anon
Keep a gratitude journal.




Photo credit: http://www.flickr.com/photos/scelera/2956633485/
“Gratitude unlocks the fullness of life.
    It turns what we have into enough,
    and more. It can turn a meal into a
 feast, a house into a home, a stranger
       into a friend.” – Melody Beattie
Write thank you notes.




    Photo credit: http://www.flickr.com/photos/thingsarebetterwithaparrott/4462165397
Have gratitude in your heart.
Always.




         Photo credit: http://www.flickr.com/photos/mobilestreetlife/5946319814/
4. Be a fun and memorable person.




Photo credit: http://www.flickr.com/photos/oxfordian/8110416668/
Just be you!

Photo credit: http://www.flickr.com/photos/judy-van-der-velden/5625241812/
Have the ability to laugh at
yourself.
          Photo credit: http://www.flickr.com/photos/lucid_nightmare/82298043/
5. Appreciate people.
Praise uplifts people and
inspires them.      Photo credit: http://www.flickr.com/photos/ableman/5430
Let me tell you about Sue Williams.
“If you were going to die soon and had only one
phone call you could make, who would you call
and what would you say? And why are you
waiting?”

    - American author/poet Stephen Levine
6. Be credible.
Stick to your promises.




Photo credit: http://www.flickr.com/photos/26884448@N04/7247208806/
Just walk the talk.
“Referrals aren't given easily. If you don't take
the time to establish credibility, you are not
going to get the referral. People have to get to
know you. They have to feel comfortable with
who you are and what you do.” Ivan Misner
7. Surprise and wow people.
Remember people's names.




Photo credit: http://www.flickr.com/photos/21561428@N03/5307070378/
Listen to understand.


    Photo credit: http://www.flickr.com/photosgadgetgirl70/136315656/
Encourage talk about
themselves, goals and
dreams.
Make the other person feel important.




             Photo credit: http://www.flickr.com/photos/jazzlog/710860
Always believe in people.




       Photo credit: http://www.flickr.com/photos/kukorica/3314800212/
8. Become known as a powerful
resource for others.
Play matchmaker.




Photo credit: http://www.flickr.com/photos/horiavarlan/4273913228/
Get to know people well.




 Photo credit: http://www.flickr.com/photos/cernicalo-e/5712512722/
Give. Don't expect anything in return.




     Photo credit: http://www.flickr.com/photos/27927484@N00/5947320139/
Introduce people to each other.




Photo credit: http://www.flickr.com/photos/hakeechang/7683059902/
8 Rapport Boosters
 1. Focus on how you can help others
 2. Invest time, money and energy into relationships
 3. Have an attitude of gratitude
 4. Be a fun and memorable person
 5. Appreciate people
 6. Be credible
 7. Surprise and wow people
 8. Be a powerful resource for others
Next Steps
Read.




  Photo credit: http://www.flickr.com/photos/susivinh/5369814677/
Practise. (Just do it.)




                Photo credit: http://www.flickr.com/photos/frnetz/4416897353
“...to learn and not to do is really not to
learn. To know and not to do is really
not to know.” ― Stephen R. Covey
Give value to people
              you meet.



Photo credit: http://www.flickr.com/photos/hddod/349376819/
Explore This Topic Further
The Magic of Relationships
The Magic of Relationships
The Magic of Relationships
Krista Goon
                                                                      krista@redboxstudio.com

                                                                         WomenBizSENSE
                                                                      www.womenbizsense.com
Photo credit: http://www.flickr.com/photos/49333775@N00/5104506590/




                                            Facebook: www.facebook.com/kristagoon
                                                  Twitter: twitter.com/krista_redbox
                                     LinkedIn: http://my.linkedin.com/in/kristagoon

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The Magic of Relationships

  • 1. The Magic of Relationships How to create amazing rapport and get the best contacts, opportunities and business Photo credit: http://www.flickr.com/photos/johnbrennan/2875284220/
  • 2. What I'll Cover: ✔ Why Rapport Matters ✔ 8 Rapport Boosters ✔ Resources To Find Out More ✔ What You Can Do Right Now
  • 3. Krista Goon Business owner/partner, Redbox Studio Co-founder/vice-chairperson, WomenBizSENSE WomenBizSENSE offers women entrepreneurs a platform for networking and connecting with each other. I've been honoured as a finalist for my contribution towards women entrepreneurs in the Great Women of Our Time Awards in 2008. You may have read about me in the September issue of The Malaysian Women's Weekly magazine. I network online and offline.
  • 4. Why focus on this topic?
  • 5. Most people aren't very good at building rapport. oto credit: http://www.flickr.com/photos/theembermonths/7793353006/
  • 6. Why do you need great rapport?
  • 7. Rapport gets you ahead in life. Photo credit: http://www.flickr.com/photos/tnwanderer/3475100802/
  • 8. Builds your visibility. Photo credit: http://www.flickr.com/photos/hobgadlng/7671151344/
  • 9. Gets you useful contacts, customers & partners.
  • 10. Gets you the best resources. Photo credit: http://www.flickr.com/photos/ashley-rly/3769130700/
  • 11. Creates community. Photo credit: http://www.flickr.com/photos/gmaximo/4736360033/
  • 14. People who know, like and trust you. Photo credit: http://www.flickr.com/photos/58847482@N03/5663983980/
  • 16. 1. Focus on how you can help the other person. Photo credit: http://www.flickr.com/photos/sahdblunders/7246934512/
  • 17. Give them value. Photo credit: http://www.flickr.com/photos/svgnibli/6923492694/
  • 18. 2. Invest time, money and energy into relationships. Photo credit: http://www.flickr.com/photos/jpchamberland/3671805689/
  • 19. Refresh their memory. Photo credit: http://www.flickr.com/photos/gylo/2163872126/
  • 21. 3. Always have an attitude of gratitude. Photo credit: http://www.flickr.com/photos/shironekoeuro/4357608912/
  • 22. “Instead of thinking about what you’re missing, try thinking about what you have that everyone else is missing.” - Anon
  • 23. Keep a gratitude journal. Photo credit: http://www.flickr.com/photos/scelera/2956633485/
  • 24. “Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It can turn a meal into a feast, a house into a home, a stranger into a friend.” – Melody Beattie
  • 25. Write thank you notes. Photo credit: http://www.flickr.com/photos/thingsarebetterwithaparrott/4462165397
  • 26. Have gratitude in your heart. Always. Photo credit: http://www.flickr.com/photos/mobilestreetlife/5946319814/
  • 27. 4. Be a fun and memorable person. Photo credit: http://www.flickr.com/photos/oxfordian/8110416668/
  • 28. Just be you! Photo credit: http://www.flickr.com/photos/judy-van-der-velden/5625241812/
  • 29. Have the ability to laugh at yourself. Photo credit: http://www.flickr.com/photos/lucid_nightmare/82298043/
  • 31. Praise uplifts people and inspires them. Photo credit: http://www.flickr.com/photos/ableman/5430
  • 32. Let me tell you about Sue Williams.
  • 33. “If you were going to die soon and had only one phone call you could make, who would you call and what would you say? And why are you waiting?” - American author/poet Stephen Levine
  • 35. Stick to your promises. Photo credit: http://www.flickr.com/photos/26884448@N04/7247208806/
  • 36. Just walk the talk.
  • 37. “Referrals aren't given easily. If you don't take the time to establish credibility, you are not going to get the referral. People have to get to know you. They have to feel comfortable with who you are and what you do.” Ivan Misner
  • 38. 7. Surprise and wow people.
  • 39. Remember people's names. Photo credit: http://www.flickr.com/photos/21561428@N03/5307070378/
  • 40. Listen to understand. Photo credit: http://www.flickr.com/photosgadgetgirl70/136315656/
  • 41. Encourage talk about themselves, goals and dreams.
  • 42. Make the other person feel important. Photo credit: http://www.flickr.com/photos/jazzlog/710860
  • 43. Always believe in people. Photo credit: http://www.flickr.com/photos/kukorica/3314800212/
  • 44. 8. Become known as a powerful resource for others.
  • 45. Play matchmaker. Photo credit: http://www.flickr.com/photos/horiavarlan/4273913228/
  • 46. Get to know people well. Photo credit: http://www.flickr.com/photos/cernicalo-e/5712512722/
  • 47. Give. Don't expect anything in return. Photo credit: http://www.flickr.com/photos/27927484@N00/5947320139/
  • 48. Introduce people to each other. Photo credit: http://www.flickr.com/photos/hakeechang/7683059902/
  • 49. 8 Rapport Boosters 1. Focus on how you can help others 2. Invest time, money and energy into relationships 3. Have an attitude of gratitude 4. Be a fun and memorable person 5. Appreciate people 6. Be credible 7. Surprise and wow people 8. Be a powerful resource for others
  • 51. Read. Photo credit: http://www.flickr.com/photos/susivinh/5369814677/
  • 52. Practise. (Just do it.) Photo credit: http://www.flickr.com/photos/frnetz/4416897353
  • 53. “...to learn and not to do is really not to learn. To know and not to do is really not to know.” ― Stephen R. Covey
  • 54. Give value to people you meet. Photo credit: http://www.flickr.com/photos/hddod/349376819/
  • 59. Krista Goon [email protected] WomenBizSENSE www.womenbizsense.com Photo credit: http://www.flickr.com/photos/49333775@N00/5104506590/ Facebook: www.facebook.com/kristagoon Twitter: twitter.com/krista_redbox LinkedIn: http://my.linkedin.com/in/kristagoon