Content
Management is King
Strategies for Secure & Efficient
Social
Join the conversation using #SoMeT15US
Ben Cathers
Senior Strategic Solutions Consultant
@bencathers
Ben Cathers
Senior Strategic Solutions Consultant
@bencathers | ben.cathers@hootsuite.com
Join the conversation using #SoMeT15US
Speaker
1. Why Social and Content Management Matter
2. Calendar Best Practices
3. Effective Scheduling
4. Monitoring Hashtags
5. Assigning Messages and Managing Permissions
6. Security & Brand Compliance
7. Simplifying Content Curation
Today’s Workshop Summary
Join the conversation using #SoMeT15US
Social is Where your Customers
Learn, Seek, Discover and
Decide
Join the conversation using #SoMeT15US
In Market Digital Social
Today’s business buyers do not contact suppliers directly until
57% of the purchase process is complete.
The State of Social
Join the conversation using #SoMeT15US
AN EXPLOSION OF:
• Networks
• Participants
• Content
From Social Marketing to Social
Business
Join the conversation using #SoMeT15US
Social Advocacy
• Ad hoc participation
• Efforts emerge
separately from the
bottom up
Social Teams
• Centralized control
• Social activity reports
to individual
departments
Social Organization
• Cohesive integration
• Cross functional team
working across
multiple business units
Editorial Calendar
Join the conversation using #SoMeT15US
● Documents blog and other content
release dates
● Includes:
○ Title or description of content
○ Author
○ Deadline: date & time
○ Links to photos
○ Channels to be promoted on
Editorial Calendar Template
Join the conversation using #SoMeT15US
Social Media Content Calendar
Join the conversation using #SoMeT15US
● Documents social media messaging
to promote content, organized by
date & time
● Helps you:
○ Manage your editorial strategy
○ Not overcrowd/neglect certain
dates and channels
○ Identify top performing content
Join the conversation using #SoMeT15US
Content Calendar Template
Effective Scheduling
Join the conversation using #SoMeT15US
● Schedule messages to post to
multiple networks at one time
● Select desired date & time
● Schedule posts at optimal times with
“AutoSchedule” feature (based on
social network & history)
Join the conversation using #SoMeT15US
Effective Scheduling
Join the conversation using #SoMeT15US
● Bulk schedule up to 200 messages
at a time
● Review, edit & move around
scheduled messages via Publisher
Effective Scheduling
Join the conversation using #SoMeT15US
Bulk Schedule up to 200
Messages
Join the conversation using #SoMeT15US
Scheduling Via Publisher
Join the conversation using #SoMeT15US
Monitoring Hashtags
● Set up streams to gain visibility of
multiple hashtags at once
● Easily crowdsource content from
followers, influencers and affiliates
● Respond & inform quickly during
emergency situations
Join the conversation using #SoMeT15US
Monitoring Hashtags in Streams
Join the conversation using #SoMeT15US
Crowd Source Content
Join the conversation using #SoMeT15US
Assigning Messages &
Managing Permissions
● Route messages to the right
department for follow-up
● Share streams to eliminate
duplication & confusion
● Attain visibility of messages that
have been assigned and responded
to
● Manage team permission levels
Assigning Messages
Join the conversation using #SoMeT15US
Security & Brand Compliance
● Protection from threats: spam,
malware, hacking, employee error
● Prevent account hijacking
● Easily identify rogue accounts
● Secure your publishing environment
● Automate content moderation
● Pre-publishing review
● Meet brand policy standards
● Implement single sign on
Join the conversation using #SoMeT15US
Simplifying Content Curation
● Content “Suggestions” based on
customized topics and usage history
● Share content from the web via
Hootlet (automatic title creation and
shortened link)
● Share pre-approved messaging &
assets via Hootsuite Content Library
or amplification tool like Hootsuite
Amplify
Join the conversation using #SoMeT15US
Content Suggestions
Join the conversation using #SoMeT15US
Content Library Templates
Join the conversation using #SoMeT15US
Amplification
Join the conversation using #SoMeT15US
Employee Advocacy via Amplify
Ben Cathers
Senior Strategic Solutions Consultant
@bencathers | ben.cathers@hootsuite.com
Join the conversation using #SoMeT15US
Questions?
Thank You
Ben Cathers
Senior Strategic Solutions Consultant
@bencathers
Join the conversation using #SoMeT15US

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Content (management) is king: Strategies for secure & efficient social | Ben Cathers | #SoMeT15US New Orleans, USA

  • 1. Content Management is King Strategies for Secure & Efficient Social Join the conversation using #SoMeT15US Ben Cathers Senior Strategic Solutions Consultant @bencathers
  • 2. Ben Cathers Senior Strategic Solutions Consultant @bencathers | [email protected] Join the conversation using #SoMeT15US Speaker
  • 3. 1. Why Social and Content Management Matter 2. Calendar Best Practices 3. Effective Scheduling 4. Monitoring Hashtags 5. Assigning Messages and Managing Permissions 6. Security & Brand Compliance 7. Simplifying Content Curation Today’s Workshop Summary Join the conversation using #SoMeT15US
  • 4. Social is Where your Customers Learn, Seek, Discover and Decide Join the conversation using #SoMeT15US In Market Digital Social Today’s business buyers do not contact suppliers directly until 57% of the purchase process is complete.
  • 5. The State of Social Join the conversation using #SoMeT15US AN EXPLOSION OF: • Networks • Participants • Content
  • 6. From Social Marketing to Social Business Join the conversation using #SoMeT15US Social Advocacy • Ad hoc participation • Efforts emerge separately from the bottom up Social Teams • Centralized control • Social activity reports to individual departments Social Organization • Cohesive integration • Cross functional team working across multiple business units
  • 7. Editorial Calendar Join the conversation using #SoMeT15US ● Documents blog and other content release dates ● Includes: ○ Title or description of content ○ Author ○ Deadline: date & time ○ Links to photos ○ Channels to be promoted on
  • 8. Editorial Calendar Template Join the conversation using #SoMeT15US
  • 9. Social Media Content Calendar Join the conversation using #SoMeT15US ● Documents social media messaging to promote content, organized by date & time ● Helps you: ○ Manage your editorial strategy ○ Not overcrowd/neglect certain dates and channels ○ Identify top performing content
  • 10. Join the conversation using #SoMeT15US Content Calendar Template
  • 11. Effective Scheduling Join the conversation using #SoMeT15US ● Schedule messages to post to multiple networks at one time ● Select desired date & time ● Schedule posts at optimal times with “AutoSchedule” feature (based on social network & history)
  • 12. Join the conversation using #SoMeT15US Effective Scheduling
  • 13. Join the conversation using #SoMeT15US ● Bulk schedule up to 200 messages at a time ● Review, edit & move around scheduled messages via Publisher Effective Scheduling
  • 14. Join the conversation using #SoMeT15US Bulk Schedule up to 200 Messages
  • 15. Join the conversation using #SoMeT15US Scheduling Via Publisher
  • 16. Join the conversation using #SoMeT15US Monitoring Hashtags ● Set up streams to gain visibility of multiple hashtags at once ● Easily crowdsource content from followers, influencers and affiliates ● Respond & inform quickly during emergency situations
  • 17. Join the conversation using #SoMeT15US Monitoring Hashtags in Streams
  • 18. Join the conversation using #SoMeT15US Crowd Source Content
  • 19. Join the conversation using #SoMeT15US Assigning Messages & Managing Permissions ● Route messages to the right department for follow-up ● Share streams to eliminate duplication & confusion ● Attain visibility of messages that have been assigned and responded to ● Manage team permission levels
  • 21. Join the conversation using #SoMeT15US Security & Brand Compliance ● Protection from threats: spam, malware, hacking, employee error ● Prevent account hijacking ● Easily identify rogue accounts ● Secure your publishing environment ● Automate content moderation ● Pre-publishing review ● Meet brand policy standards ● Implement single sign on
  • 22. Join the conversation using #SoMeT15US Simplifying Content Curation ● Content “Suggestions” based on customized topics and usage history ● Share content from the web via Hootlet (automatic title creation and shortened link) ● Share pre-approved messaging & assets via Hootsuite Content Library or amplification tool like Hootsuite Amplify
  • 23. Join the conversation using #SoMeT15US Content Suggestions
  • 24. Join the conversation using #SoMeT15US Content Library Templates
  • 25. Join the conversation using #SoMeT15US Amplification
  • 26. Join the conversation using #SoMeT15US Employee Advocacy via Amplify
  • 27. Ben Cathers Senior Strategic Solutions Consultant @bencathers | [email protected] Join the conversation using #SoMeT15US Questions?
  • 28. Thank You Ben Cathers Senior Strategic Solutions Consultant @bencathers Join the conversation using #SoMeT15US