5 Awesome Hypothesis to A/B test for Improving
User Journeys on your Mobile Interface
R I D D H I M E H T A
With You
Today
Riddhi MehtaAditi Buch
Type your
comments and
questions here
Section
Breaks
INTRODUCTION
5 HYPOTHESIS
5 Awesome Hypothesis to A/B test for Improving User Journeys on your Mobile
Interface
Q & A ROUND
INTRODUCTIONINTRODUCTION
INTRODUCTIONINTRODUCTION
It will help you find out what is going to work and
what won’t01
Small ideas could be tested on smaller sections of
users, thereby not risking too much innovation02
When ideas fail, its easy to just turn off the
experiment.03
This is where A/B testing comes in play.
A/B testing allows to create a more better app as :
ONBOARDING
0101
Google Trips
Travel Planner - App
User not Onboarded
User Onboarded
Google Trips
VALUE
PROPOSITION
‘Adding onboarding to the app would increase the number of users at the
first stage of the funnel’.
HYPOTHESIS
WOW Moment
Animated walkthroughs are much more engaging than a static one
(since animation is great at grabbing attention).
TIP:
Suggestion : ICICI Lombard, could have app onboarding to explain its features to its policy
buyers making it easy for the users to operate the various finance features available on the
app.
A/B Test Idea
PUSH NOTIFICATIONS
0102
5 Awesome Hypothesis to A/B test for Improving User Journeys on your Mobile Interface
CHANGING NOTIFICATION SETTINGS
SCREEN 5
Once a user denies push notifications, he will have to go through the following procedure:
SCREEN 1 SCREEN 2 SCREEN 3 SCREEN 4
‘Testing out different ways to encourage users to allow notifications and
location services would increase app engagement rates.’
HYPOTHESIS
VS
A B
Hopper.com
Foursquare is a good inspiration, it does a
good job by giving users an explanation so
as to encourage them to opt-in for push
notifications and location services by telling
them how it could benefit them.
Suggestion : Redbus, could have an explanation for their users to allow their push notifications and
locations tracking, in order to serve the users with travel tracking and better deals.
Suggestion
Allowing Notifications would help us
send you the Best Deals and help you
with Live Location Transport Tracking
Suggestion : Redbus, could have an explanation for their users to allow their push notifications and
locations tracking, in order to serve the users with travel tracking and better deals.
Suggestion
Screen 1 Screen 2
PROMOTIONS
0103
Sales would dramatically be affected by smaller
changes, like deciding the place and position for
your promotions, or how how you could make
them pop or what messages are accompanied
with the promotions.
5 Awesome Hypothesis to A/B test for Improving User Journeys on your Mobile Interface
Starbucks places their promotion just at
the beginning of the user journey, so as
and when users open the app, the first
thing they see is the promotion which
would immediately want them rush to
nearest coffee shop.
Also you would want to make sure that the promotion/
offer remains visible throughout the user’s journey. A
hello bar positioned at the top of the screen could show
the days remaining till the sale end, this would urge
and encourage the users to make purchases sooner.
STICKY BARS
‘Showing promotions consistently and at the most visible places would
increase conversions.’
HYPOTHESIS
MENU TYPE
0104
Hiding additional features and functionalities inside app drawers
A normal user does not
explore the way we imagine
they would, so showing the
most vital features upfront is
rendered essential.
An amazing feature could
be neglected by your users
HIDDEN MENU
HAMBURGER MENU
There are 4 main menu types that were widely used:
HAMBURGER MENU SLIDING MENU
There are 4 main menu types that were widely used:
HAMBURGER MENU SLIDING MENU FLOATING ACTION BUTTON
There are 4 main menu types that were widely used:
HIDDEN MENU
HAMBURGER MENU SLIDING MENU FLOATING ACTION BUTTON TAB MENU
There are 4 main menu types that were widely used:
‘Switching to a more suitable menu type, without hiding any functionalities
will reduce app abandonment rate.’
HYPOTHESIS
Make it easy for Users to find your Best Features.
PERSISTENT CTA
0105
Persistent calls to action or parachutes are offers that remain
on the screen even as the visitor scrolls across the page.
Their placement is usually at the bottom of the page, we can
identify them as being similar to a sticky header.
PERSISTANT CTA / PARACHUTES
A study has found that sticky navigation bars allowed users to
find what they were looking for 22% faster. Since mobile
users are looking for immediate results and quick access to
key data, 22% faster navigation is a big deal.
BOOST CONVERSIONS
We call it a parachute because, when a user is on a mobile
platform, his scrolling rate is much higher than when on
desktop. This might sound interesting to you that Mobile
visitors are probably the ones to see almost all the content on
your page compared to Desktop visitors, but if the page is a
long one, the mobile user could get lost.
WHY WE CALL IT A PARACHUTE?
‘Having a correctly worded sticky Call to Action button would increase app
conversion rates.’
HYPOTHESIS
SUCCESSFUL IMPLEMENTATION
On Tatvic’s recommendation, BookMyShow changed the
format of static Call-To-Action button to a sticky format on
their product detail page, which also reduced the user’s efforts
in terms of completing the transaction. This small change
facilitated an increase in clicks as follows:
Click through rate on the product detail page: 55%
Increase in conversion rate: Increased by 6%
The key to A/B testing is to iterate on your tests and to remember that
no test is too small to try out.
So let us begin A/B Testing today!
Type your
comments and
questions here
5 Awesome Hypothesis to A/B test for Improving User Journeys on your Mobile Interface
Thank You

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5 Awesome Hypothesis to A/B test for Improving User Journeys on your Mobile Interface

  • 1. 5 Awesome Hypothesis to A/B test for Improving User Journeys on your Mobile Interface R I D D H I M E H T A
  • 4. Section Breaks INTRODUCTION 5 HYPOTHESIS 5 Awesome Hypothesis to A/B test for Improving User Journeys on your Mobile Interface Q & A ROUND
  • 7. It will help you find out what is going to work and what won’t01 Small ideas could be tested on smaller sections of users, thereby not risking too much innovation02 When ideas fail, its easy to just turn off the experiment.03 This is where A/B testing comes in play. A/B testing allows to create a more better app as :
  • 9. Google Trips Travel Planner - App User not Onboarded User Onboarded Google Trips
  • 11. ‘Adding onboarding to the app would increase the number of users at the first stage of the funnel’. HYPOTHESIS
  • 13. Animated walkthroughs are much more engaging than a static one (since animation is great at grabbing attention). TIP:
  • 14. Suggestion : ICICI Lombard, could have app onboarding to explain its features to its policy buyers making it easy for the users to operate the various finance features available on the app. A/B Test Idea
  • 17. CHANGING NOTIFICATION SETTINGS SCREEN 5 Once a user denies push notifications, he will have to go through the following procedure: SCREEN 1 SCREEN 2 SCREEN 3 SCREEN 4
  • 18. ‘Testing out different ways to encourage users to allow notifications and location services would increase app engagement rates.’ HYPOTHESIS
  • 20. Foursquare is a good inspiration, it does a good job by giving users an explanation so as to encourage them to opt-in for push notifications and location services by telling them how it could benefit them.
  • 21. Suggestion : Redbus, could have an explanation for their users to allow their push notifications and locations tracking, in order to serve the users with travel tracking and better deals. Suggestion Allowing Notifications would help us send you the Best Deals and help you with Live Location Transport Tracking
  • 22. Suggestion : Redbus, could have an explanation for their users to allow their push notifications and locations tracking, in order to serve the users with travel tracking and better deals. Suggestion Screen 1 Screen 2
  • 24. Sales would dramatically be affected by smaller changes, like deciding the place and position for your promotions, or how how you could make them pop or what messages are accompanied with the promotions.
  • 26. Starbucks places their promotion just at the beginning of the user journey, so as and when users open the app, the first thing they see is the promotion which would immediately want them rush to nearest coffee shop.
  • 27. Also you would want to make sure that the promotion/ offer remains visible throughout the user’s journey. A hello bar positioned at the top of the screen could show the days remaining till the sale end, this would urge and encourage the users to make purchases sooner. STICKY BARS
  • 28. ‘Showing promotions consistently and at the most visible places would increase conversions.’ HYPOTHESIS
  • 30. Hiding additional features and functionalities inside app drawers
  • 31. A normal user does not explore the way we imagine they would, so showing the most vital features upfront is rendered essential. An amazing feature could be neglected by your users HIDDEN MENU
  • 32. HAMBURGER MENU There are 4 main menu types that were widely used:
  • 33. HAMBURGER MENU SLIDING MENU There are 4 main menu types that were widely used:
  • 34. HAMBURGER MENU SLIDING MENU FLOATING ACTION BUTTON There are 4 main menu types that were widely used:
  • 35. HIDDEN MENU HAMBURGER MENU SLIDING MENU FLOATING ACTION BUTTON TAB MENU There are 4 main menu types that were widely used:
  • 36. ‘Switching to a more suitable menu type, without hiding any functionalities will reduce app abandonment rate.’ HYPOTHESIS
  • 37. Make it easy for Users to find your Best Features.
  • 39. Persistent calls to action or parachutes are offers that remain on the screen even as the visitor scrolls across the page. Their placement is usually at the bottom of the page, we can identify them as being similar to a sticky header. PERSISTANT CTA / PARACHUTES
  • 40. A study has found that sticky navigation bars allowed users to find what they were looking for 22% faster. Since mobile users are looking for immediate results and quick access to key data, 22% faster navigation is a big deal. BOOST CONVERSIONS
  • 41. We call it a parachute because, when a user is on a mobile platform, his scrolling rate is much higher than when on desktop. This might sound interesting to you that Mobile visitors are probably the ones to see almost all the content on your page compared to Desktop visitors, but if the page is a long one, the mobile user could get lost. WHY WE CALL IT A PARACHUTE?
  • 42. ‘Having a correctly worded sticky Call to Action button would increase app conversion rates.’ HYPOTHESIS
  • 43. SUCCESSFUL IMPLEMENTATION On Tatvic’s recommendation, BookMyShow changed the format of static Call-To-Action button to a sticky format on their product detail page, which also reduced the user’s efforts in terms of completing the transaction. This small change facilitated an increase in clicks as follows: Click through rate on the product detail page: 55% Increase in conversion rate: Increased by 6%
  • 44. The key to A/B testing is to iterate on your tests and to remember that no test is too small to try out.
  • 45. So let us begin A/B Testing today!