Personal Information
Organization / Workplace
Cambridge, Cambridgeshire United Kingdom
Industry
Technology / Software / Internet
About
We are a knowledge company.
We believe there is a more innovative way for people to find, share and manage their collective knowledge.
Transversal is the pioneer and leading provider of cognitive knowledge solutions for the cloud. We have developed the world’s most advanced cognitive knowledge platform and a new generation of knowledge solutions.
Self-service is more intuitive, front office applications are more intelligent and managing knowledge has never been easier.
This is the future of knowledge.
Tags
transversal
customer experience
self-service
knowledge management
summit 2013
client and partner summit 2015
contact centre
customer service
social media monitoring
customer services
knowledgebase
contact center
michael aston
mothercare
heather richards
hr
human resources
prescience platform
james leslie
prescience™
customer summit 2016
carnival uk
prescience
professional services
knowledge solutions
tom pelly
brandwatch
finance
banking
stephen sinclair
customer sentiment
correspondence management
hanif rahaman
multichannel
change management
business
p&o
cunard
gareth ham
voice of the customer
human resource management
quocirca
rob bamforth
axa ppp healthcare
julie warne
michael ashton
early learning centre
elc
secure messaging
sharon millard
gary magenta
brand management
root
mathematics
call centre
algorithms
web chat
knowledge syndication
transversal partners
costa coffee
suzzanne gray
bmw
digital shift
retail
customer expectations
automotive
charity
rnib
jamie dormandy
blind
accessibility
graham arnold
customer effort
user adoption
barclays welath
workflow improvement
financial services
contact center agent
matt derrick
future of knowledge
artificial intelligence
a.i.
client services
stephanie birnstiel
customer success
staff enquiries
staff support
irena liszkowska
marketing for banks
financial customer service
kundenservice
wissensplattform
michelle noyes
marks & spencer
jo moran
m&s
cognitive km
chris hall
shaun smith
smith+co
innovation
brian hay
utility warehouse
digital transformation
richard godfrey
peterborough city council
trendwatch
best practise
whitbread
premier inn
hayley firth
See more
Presentations
(27)Personal Information
Organization / Workplace
Cambridge, Cambridgeshire United Kingdom
Industry
Technology / Software / Internet
About
We are a knowledge company.
We believe there is a more innovative way for people to find, share and manage their collective knowledge.
Transversal is the pioneer and leading provider of cognitive knowledge solutions for the cloud. We have developed the world’s most advanced cognitive knowledge platform and a new generation of knowledge solutions.
Self-service is more intuitive, front office applications are more intelligent and managing knowledge has never been easier.
This is the future of knowledge.
Tags
transversal
customer experience
self-service
knowledge management
summit 2013
client and partner summit 2015
contact centre
customer service
social media monitoring
customer services
knowledgebase
contact center
michael aston
mothercare
heather richards
hr
human resources
prescience platform
james leslie
prescience™
customer summit 2016
carnival uk
prescience
professional services
knowledge solutions
tom pelly
brandwatch
finance
banking
stephen sinclair
customer sentiment
correspondence management
hanif rahaman
multichannel
change management
business
p&o
cunard
gareth ham
voice of the customer
human resource management
quocirca
rob bamforth
axa ppp healthcare
julie warne
michael ashton
early learning centre
elc
secure messaging
sharon millard
gary magenta
brand management
root
mathematics
call centre
algorithms
web chat
knowledge syndication
transversal partners
costa coffee
suzzanne gray
bmw
digital shift
retail
customer expectations
automotive
charity
rnib
jamie dormandy
blind
accessibility
graham arnold
customer effort
user adoption
barclays welath
workflow improvement
financial services
contact center agent
matt derrick
future of knowledge
artificial intelligence
a.i.
client services
stephanie birnstiel
customer success
staff enquiries
staff support
irena liszkowska
marketing for banks
financial customer service
kundenservice
wissensplattform
michelle noyes
marks & spencer
jo moran
m&s
cognitive km
chris hall
shaun smith
smith+co
innovation
brian hay
utility warehouse
digital transformation
richard godfrey
peterborough city council
trendwatch
best practise
whitbread
premier inn
hayley firth
See more