Datacenter

Part of the design Company Space Matrix Group of Companies who have a strong technology solution back ground and have implemented numerous projects for our clients across Asian Region Founded in May 2001 Headquartered in Singapore 11 Offices in Asia 250+ Team Members 400+ Projects 2006 Revenue S$38 Million 2007 Forecast at S$65 Million Strong Management Team Strong Technical Team

Strategic Planning Interior Design Design and Build Project Management Architecture Design Architectural Process Outsourcing (APO) IT Services IT Outsourced Services ( Contact Center , BPO , KPO) Rendering and Animation

Storage Management Backup Assessment Disaster Recovery & BCP StorageAudit Remote Backup Services DR Services Replication Services Storage Consolidation Data Protection Disaster Recovery Storage Security Network Appliance Symantec/SUN Network Appliance/Hitachi/ Brocade EMC Remote Monitoring/Remote Management Facility Management Services Infra. Design & Consultancy Network Audit Bandwidth Audit Enterprise Routing Application Acceleration Bandwidth Optimisation Content Delivery Networks Internet Optimisation Juniper Networks / Cisco Citrix/ F5 / Radware Juniper WX/WXC Bluecoat Antivirus / Antispam Auto Patch Service Managed Security Services Infrastructure Security Content Management Identity Management Email Security Juniper , Cisco Trend Micro RSA Ironport Security Audit VA/PT ISO27000 SOX HIPAA Application Audit Services Solutions Technologies Practices Blue Coat

Turnkey IT Environment Design/Build Construction IT Environment Construction/Project Management Engineering Services Data Center Design Criteria/Guideline Consulting IT Environment Availability Analysis & Assessment Office Environment Space Planning & Layout Design Structured Cabling Design & Installation Passive components sizing, Design & Implementation Network/Server/Storage Design & Implementation Collaborative Communication Design & Implementation

Space Matrix currently has 11 offices across Asia Singapore (HQ) Australia Thailand Hong Kong India, Bangalore India, New Delhi India, Mumbai India, Hyderabad India, Kolkata India, Pune India, Chennai We have presence in China, Vietnam through tight partnerships with local companies in these countries.

Where Can we Demonstrate Business Value The value of SPACE MATRIX lies primarily in delivering key applications • We will continually demonstrate the value that the infrastructure brings to those key applications • We will be able to successfully deliver the applications that are running on your required network Deliver Utility performance Provide Better control Promote Business agility Provide Greater productivity Support Technological Complexity

Messaging Services Enterprise Exchange/Outlook Email Enterprise Collaboration tools Active Directory, DNS Desktop Mass Desktop Refresh Projects Network Printer Consolidation and Refresh Enterprise Desktop Management Systems Help Desk Enterprise Help Desk in House Field Based agents and technicians for Level 3 Enterprise Help Desk System Enterprise Security Operations Center Computer Security Incident Response Center Secure Internet Gateway Security Network Transformation Reliable, High Performance, Enterprise-Wide IT Infrastructure CVE : Collaborative Virtual Enterprise “ People – Processes – Technology ” New HP Blade Server and the Data Center Consolidation and refresh of servers Migration of servers to the data center Servers Certification Ready WAN – VPN Links , Exchange Servers , Active Directory, Security Migration

ACTIVITIES RESULTS needs assessment initial situation capacity requirements reliability requirements security requirements expansion plans location analysis risk analysis functional concept floor concept preliminary dimensioning of technical equipment cost estimate budget cross check concept describing: capacity, reliability and security, equipment, costs road map for planning and implementation Consulting 1 preliminary design functional schemes description of technical systems and building client´s acceptance + adjustments final design detailed drawings of systems and building detailed specification of systems cost calculation preliminary design documents client´s acceptance final design documents cost calculation basis for functional tendering Design 2 supervision of the execution planning construction details construction drawings graphic projection and dimensioning of installation instructions for installation detailed lists of required material with quantities shaft plans time schedules and interfaces construction and installation documents construction drawings material lists Execution Planning 4 selection of suppliers or setting up short lists purchasing of equipment and services, or handling of tendering tender documents tendering assessment contract awards control and approval of delivery tender prepared and executed equipment and services purchased Procurement 3

RESULTS ACTIVITIES construction and installation supervision project management monitoring time, quality and costs coordinating interfaces of different specialist works monitoring the compliance with specifications, drawings and building approvals data center ready for final checks and handing over Construction + Installation 5 performing tests runs system performance checks preparing the necessary documents manuals, technical descriptions, as is- drawings operation instructions test certificates defining inspection and maintenance operations training operational staff official handing over data center ready for operation Handing Over 6 IT operation (different SLAs)‏ infrastructure operation security services facility management services controlling warranty periods monitoring and checking defined performance levels operation of the data center Operation 7 regular audits energy efficiency checks continuous adjustment to changes of equipment and of loads certifications continuously updated data center Constant Improvement 8

ACTIVITIES RESULTS options of different locations options of different sites within locations inter-site evaluation matrix incorporating over 100 factors with customised weightages grading of locations and sites recommendation for best fit Location and Site Selection 1 ten year business plan with detailed assumptions sizing and capacity build phases capital structure and capex deployment opex and fill rate financial analysis through scenario build budgeting and investment recommendation Business Case 2 mapping of IT hardware inventory to physical infrastructure labelling, tagging and signage guidelines transposition of As Built drawings to AutoCAD inventory database to support HelpDesk operations and align to ITIL framework Data Center Inventory Mapping 4 propose organisation structure functional roles and responsibilities job profiles ramp up strategy HR blueprint to commence data center operations HR Requirements 3

Datacenter Workplace Security Network Strategy, Planning & Value Realization Solution Design & Development Operating Manage Business Case Conduct On - Going Operations - Develop & Approve Business Case Control Change & Manage Program Progress Process People Technology Define Customer Goals & Expectations Define High - Level Requirements & Assess Capabilities Develop Business - Driven Strategy, Define Operating Model & Infrastructure Services Develop Performance Baseline & Targets Develop Performance Reporting Develop Communications Plan Manage Stakeholders Review Strategy, Operating Model, & Service Catalogue Analyze Current Management, Project, & Operations Processes Understand Organization & Role Impact Identify & Decompose Management, Project & Operations Processes Design Management, Project & Operations Processes Validate Management, Project & Operations Processes Develop Detailed Infrastructure & Operations Procedures Develop Infrastructure Standards Confirm Process Designs & Assess Current Performance Perform Detailed Organization Impact & Training Needs Analysis Design Roles, Organization, Performance Goals, Training & Performance Support Needs Build Roles, Organization, Performance Goals, Training & Performance Support Needs Staff New Organization Deploy Pilot Training Launch Communications Conduct Training Pilot Organization & Perform Production Simulation Analyze Target Business Process Models & Current Application Blueprint Develop Application & Infrastructure Inventories Conduct Detailed Performance Baseline Develop Infrastructure Strategy & Detailed Business Case Design Infrastructure & Operations Architecture Build Infrastructure & Operations Architecture Test Infrastructure & Operations Architecture Migrate, Re - Platform, & Decommission Applications Deploy Infrastructure & Operations Architecture

Acceptance on support service Define Escalation Matrix Incident Management Procedure Support

• What’s the same – Security – High availability – High performance – Hosting business critical applications • Trends – Consolidation Location Infrastructure – Virtualization – Cluster and Grid Computing – Service Oriented Networking – Greening (Power) Business Drivers – Maximize ROI – Reduce costs – Improve performance – Improve manageability – Greater control and Security • Change is constant • Need to know how change impacts users of data-center hosted applications

Regulatory requirements and impact on IT Disaster recovery planning is non-negotiable Ability to deploy new services is critical to remain competitive Power and cooling constraints are very real issues Changing Business Needs, Acquisitions and integration of Data centers Sprawling IT infrastructure is increasingly hard to manage Under-utilized, inefficient systems are limiting growth

Fully meshed and redundant networks powered by flagship Cisco products. Redundant power systems with back-up generators and UPS systems. Sophisticated fire detection and FM-200 gas suppression systems. Advanced HVAC systems providing optimal server operating conditions. Tamper-resistant computing hardware, designed to protect customer transactions from all possible intrusions. A sophisticated security shield to protect your data from hackers.

Discrete communications Unified messaging/communications Limited B2B Integrated B2B (eg web services) Video Conferencing IM / Chat

Distribution Layer Core Layer Gateway Layer Core Switch Web Optimisation Layer 3 Redundancy Layer 3 Redundancy Data Centre Customer Office WAN Link Optimise Server Farm Storage Storage Disaster Recovery Site Performance Optimisation Router Firewall Firewall EMS Console eMail Security Authentication QOS Firewall Firewall Access Switch

Scalable / Modular / Flexibility Available & Redundant “ Right Size” Technology 24 Hour On-Site Remote Hands Service and Security Under Floor Water Dams with Liquid Sensors Conditioned Redundant Power Automated Monitoring of Power, Environmental, Fire Detection and Prevention Raised Floor Facility Cooling upto 8kw Per Rack on Center ( NOC )

SERVER LOADS Year Total Number of Racks Power requirement @ 3kW / Rack Power requirement in kVA Cooling equipment AC tones. Power requirement in kVA TOTAL POWER WITH AC LOAD [Cumulative] [Cumulative] [Cumulative] [Cumulative] [Cumulative] [Cumulative] 2009 16 48.00 60.00 30.00 55.00 115.00 2010 24 72.00 90.00 30.00 55.00 145.00 2011 48 144.00 180.00 60.00 110.00 290.00 UPS SIZING FOR SERVER LOADS Year Total Number of Racks Power requirement @ 3kW / Rack Power requirement in kVA Capacity required @ 80% loading Recommanded UPS Final with N+1 Configuration [Cumulative] [Cumulative] [Cumulative] [Cumulative] [Cumulative] [Cumulative] 2009 16 48.00 60.00 75.00 1 x 80kVA 2 x 80kVA 2010 24 72.00 90.00 112.50 2 x 80kVA 3 x 80kVA 2011 48 144.00 180.00 225.00 3 x 80kVA 4 x 80kVA

Data Center Design compliant to Tier II/ III Standards as per UTI and TIA 942 Scalable Power and Cooling Infrastructure Support + for 3 Years growth Plan

Cool air in, warm air out All servers today are designed for front to back airflow “ Cooling Efficiency Directly Impacts Server Performance “

The CRAC Unit ( PAC) can be based on Direct Expansion (DX ) where the air circulating to and from the Data Center is cooled directly by the refrigerant There may be some mixing of hot and cold air in this Design

The CRAC Unit ( PAC) can be a Chilled water system where the air circulating to and from the Data Center is cooled by the chilled water generated at a central or dedicated chiller ( Water is cooled by refrigerant ) There may be some mixing of hot and cold air in this Design

ELIMINATION OF HOT AIR MIXING WITH COLD BY PROVIDING CONTAINMENT OF THE COLD AISLE Cold Air is delivered Under floor Cold air entering the Cold Aisle is Contained , to avoid even minimal mixing with hot air

ELIMINATION OF BYPASS AND MIXING OF HOT AND COLD AIR IMPROVE COOLING EFFICIENCIES

Piped special cooling fluid can be delivered to the racks from a central cooling system Preliminary

The pipes then deliver the cooling fluid to cooling units mounted on specific racks where the load is high This solution generally is offered for rack densities upto 10 kw

Room Solution for rack densities up to 26 kW per rack

Upto 30 kw per single rack and 15 kw in dual rack configuration can be cooled by in rack cooling Cooling Unit Server Rack –30 kw Cooling Unit Server Rack 15kw Server Rack 15kw Internal details of the in rack cooling heat exchanger coupled to a server rack

Uptime Institute Standards / Definitions Uptime Institute; Gartner, by Michael A. Bell APPENDICES Tier 1: Single path for power and cooling distribution, no redundant components – less than 28.8 hours of downtime/year Tier 4: Multiple active power and cooling distribution paths, redundant components, fault-tolerant – less than 0.4 hour of downtime/year Tier 3: Multiple power and cooling distribution paths, but only one path active, redundant components, concurrently maintainable – less than 1.6 hours of downtime/year Tier 2: Single path for power and cooling distribution, redundant components – less than 22.0 hours of downtime/year

Tier I Tier II Uptime Institute; Gartner, by Michael A. Bell Susceptible to disruptions from both planned and unplanned activity. May not have UPS or generator. If UPS/generator present single module system with multiple points of failure. Annual shut down required for maintenance. Single path for power and cooling distribution, no redundant components. Slightly less susceptible to disruption from planned and unplanned activities. Has UPS and generator, but capacity is “need plus one” (N+1). N+1 has single distribution path. Critical power path and other infrastructure systems require shut down for maintenance. Single path for power and cooling distribution, redundant components.

Understanding the Tiers Uptime Institute; Gartner, by Michael A. Bell APPENDICES Tier III Allows planned infrastructure work without computer disruption. Planned work includes maintenance, testing, equipment replacement. If chilled water used, requires two piping systems. Both mechanical and electrical distribution systems capable of carrying entire load. Errors in operation or spontaneous failures will cause computer disruption. Multiple power and cooling distribution paths, but only one path active. Redundant components, concurrently maintainable. Tier IV Allows planned infrastructure work without computer disruption. Planned work includes maintenance, testing, equipment replacement. If chilled water used, requires two piping systems. Allows for at least one worst-case unplanned failure with no computer interruption. Two UPS systems must be N+1 each. Computer hardware must be dual power cord. Some downtime exposure due to fire alarm, human error, EPO malfunction. Multiple active power and cooling distribution paths, redundant components, fault tolerant.

Uptime Institute Standards / Definitions Uptime Institute; Gartner, by Michael A. Bell APPENDICES

TIER I SCHEMATIC LOAD TIER II SCHEMATIC LOAD TIER III SCHEMATIC LOAD TIER IV SCHEMATIC LOAD

Below rack / Under floor installation. Advantages over conventional cabling system No cable joints and loose connection in terminals. Less number of joints and less failure. No loose connection problem. The area / space occupied for wire way trucking to carry cables is more and will block AC flow. No loose wires will be there in floor/ceiling. No shut down required for tapping additional power. There is no limitation in using extra power at any point through out the length. [say more than 16A if required 32A at one place there is no changes required after installation] Above Rack / floor installation

Selection Criteria Evaluation Issues 1 Weather Tornadoes-Frequency & Severity Mean annual number of days with thunderstorms Annual snowfall Hurricanes-Frequency & Severity 2 Seismic Earthquakes-Frequency & Severity 3 Cost Office Rental Rate Sale Price Operating Expense Tax Expense Utility Rates Cost of Living Cost of Construction 4 Schedule Office Inventory Office Space Under Construction Office Space Vacant Construction Outlook 5 Utilities Utility Rates $ per KWH; Demand & Capacity Charges Access to multiple utility substations is considered a site –specific issue 6 High Band Width The LEC has the capability to support high speed traffic OC-24 through OC_48 Multiple carriers can support the capability 7 Access to Fiber Assumes that the LEC and Customer have agreement to provide connectivity Assumes Customer and LEC(s) can negotiate contract to enable access 8 Operational Synergies DC Staff access to both facilities (airfare and lodging, expenses) Commonality and consistency of maintenance task and procedures VP access to technical staff Responsiveness in an emergency situation

PART II: Facility Considerations Selection Criteria Evaluation Issues 9 Terrorism/Military Concerns Terrorism – potential or risk of terrorist activity 10 Staffing/Recruitment Unemployment Rate Labor Force Population 11 Staffing Additions Additional headcount 12 Cross Functional Staff Access During DR Event Ability to staff via existing employees 13 Image to Self/Staff Image projection 14 Customer Image Image projection 15 Public Transportation Transportation availability

Location Specific Criteria Travel Time from Existing Facility- Rush Hour Local (site) Traffic Congestion Access to State & Federal Highways Compatibility of Neighborhood Businesses Proximity to Industrial Facilities Proximity to Residential Areas Proximity to Existing Personnel Safety/Security Environmental Consideration Freedom from Surrounding Hazards Facility Hardening Adaptability to Proposed Plan Potential for Expansion Multi-story Building (Low Rise Desirable) Low Profile (Level of Identification) Cost of Lease/Purchase Construction Cost Consideration Timeliness of Projected Completion Utilities Communications Bandwidth Amenities Near to Site Access to Airport/Railroad Approval Process ( External) Leniency from Codes/ Restrictions Labor Forces (Potential) Quality of Police & Fire Protection Corporate Facility Synergies

Gartner, Michael A. Bell Adequate site for “at grade” development (e.g. parking, water storage, fuel storage, transformer yard or substation, generators) Easy highway access for deliveries and end- user access for maintenance Minimal risk vibration (railroad tracks, motor vehicle traffic, manufacturing or construction noise) Larger column bays (30 feet by 50 feet preferred) Minimum 14 feet from structural slab to lowest structural member Efficient floor plates (rectangular, square, side core preferable; elevator and service core on side rather than central to building) Single story preferred Minimal fenestration (i.e. few if any windows preferred for security reasons) Good roof: level roof without skylights Truck- level loading docks for equipment delivery For multiple- story building, ensure adequate riser capacity for primary/emergency power, HVAC (heating, ventilating, and air conditioning), diverse fiber entries and other vertical services (water, gas, communication cabling)

Gartner, Michael A. Bell 100 pounds per square foot live-load capacity minimum 250 pounds per square foot live-load capacity for battery backup and uninterrupted power supply equipment Rooftop area adequate for cooling systems Adequate fuel oil storage capacity ( i.e., 24 to 72 hour operational cycle for backup diesel generators) Utility power at reasonable cost Adequate site area for transformers or substation if required Site location for backup generators Perimeter roof drainage desirable Redundant domestic-water service and fire service Availability of fiber-optic service to the building from the twp separate service providers

Site Validation Criteria: The site selection criteria of this specific location for data centers included: Building Shell, Floor, Roof Fiber Access (Redundant) Fire Protection Infrastructure Security Systems HVAC Infrastructure Utility Company/Building Power Earthing / Grounding

Building Shell – Must be code compliant Must be designed for Zone Seismic Rating Availability of Service Lift Water tight construction Blast resistant Design Floors – Floor structural loading to be capable of 400 kgs/ sqmt. In case of facility located at ground level, the facility landscape should be pitched away from the building’s exterior Roof – The roof of the building should be able to support installed equipment for HVAC, antennas, satellite and microwave equipment

Fiber Access – The building should have a minimum of two diverse and dedicated fiber access points with two (2) four-inch conduits each. These conduits are for the distribution of telecommunications from multiple carriers (when possible) and dark fiber providers. Fire Protection Infrastructure – Local Code compliant Availability of a Building wide Public Address System Provision to integrate Tenant FAS with House FAS Availability to tap into House Sprinkler system in case of Pre-Action System or to Deactivate House Sprinkler in case of Gas based Suppression system Fire Separation for shafts / risers Security Systems – CCTV System for common areas General access control into the building at various levels (onion peel concept)

HVAC Infrastructure – The building will have the ability to deliver chilled water or condenser water and /or will accommodate the mounting of such hardware necessary on the roof or other designated area to deliver air conditioning to data center space. Space Availability at roof for mounting DX outdoor units Provision for Pipe Routing Provision for condensate drain at floor level

Utility Company/Building Power – Requirement of power for UPS and Cooling needs Required 2 diverse sources for UPS input Dual Utility power source Power Back-up – 100% with sufficient fuel storage capacity. Space Provision in the shafts / risers for Dedicated Earth Strips Space Provision in the compound for Dedicated Earth Pits Base Building provision of General Earthing

Investment Summary Sl No Description Prices (USD) Prices (INR) 1 LAN Switching / Routing ( Cisco ) 2 Application optimization (RDW) 3 Servers (HP) 4 Storage (EMC) 5 Symantec Netbackup 6 KVM Infrastructure 7 Advance Console Server 8 Intelligent Power Distribution Units 9 Centralised device Management (Avocent) 10 Intelligent Network Cabling 11 Racks 12 NOC Display Solutions and Monitoring 13 Engineering Services • POWER • COOLING • PROTECTION • SECURITY • ALARM NOTIFICATION • ENVIRONMENTAL BUILD OUT Total Onetime installation Cost Grand Total

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