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I am a highly experienced sales capability specialist with expertise in identifying and delivering on improvement initiatives within sales teams and selling organisations. Across more than 15 years of experience, I've worked in roles spanning most aspects of the customer lifecycle and have enjoyed significant successes along the way in both individual and team leadership roles. The focus of my current role with Arrium is to assist our customer facing teams to enhance and improve sales and service in terms of revenue, margin and satisfaction. This work has and does include creation of sales standards, development of a customised sales methodology, training and coaching of salespeople an...