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Similar to Oral communication (20)
Oral communication
- 1. ORAL COMMUNICATION Facilitator: Anthony Tracey
- 2. AIM/OBJECTIVES Tomake clear the concept Communication. To highlight and discuss the principles of Communication To look at/discuss a few Communication models
- 3. COMMUNICATION Definition: Communication is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information, or feeling to a receiver
- 4. COMMUNICATION Communication is defined as a process by which we assign and convey meaning in an attempt to create shared understanding between/among two or more persons.
- 5. COMMUNICATION Definition: Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast distances in time and space.
- 6. DEFINITIONS OF ORAL COMMUNICATION 1) Oral communication describes any type of inter-action that makes use of spoken words 2) Oral communication implies communication through mouth 3 Oral communication includes individuals conversing with each other, be it direct conversation or telephonic conversation
- 7. FORMS OF ORAL COMMUNICATION Forms of oral communication includes; Speeches Presentations discussions.
- 8. WHEN IS ORAL COMMUNICATION RECCOMMENDED Oral communication is generally recommended when the communication matter is of temporary kind or where a direct interaction is required. Face to face communication (meetings, lectures, conferences, interviews, etc.) is significant so as to build a rapport and trust
- 9. PRINCIPLES OF COMMUNICATION Whether one is speaking informally to a colleague, addressing a conference or meeting, writing a newsletter article or formal report, the following basic principles apply: Know your audience.
- 10. PRINCIPLES OF COMMUNICATION • Know your purpose. • Know your topic. • Anticipate objections. • Present a rounded picture. • Achieve credibility with your audience.
- 11. PRINCIPLES OF COMMUNICATION • Follow through on what you say. • Communicate a little at a time. • Present information in several ways. • Develop a practical, useful way to get feedback. • Use multiple communication techniques.
- 12. COMMUNICATION MODELS Models are representations. A model is designed to provide a simplified view of some more complex object, phenomenon, or process, so that fundamental properties or characteristics can be high-lighted and examined.
- 13. COMMUNICATION MODELS Models highlight some features that their designers believe are particularly critical, and there is less focus on other features. Thus, by examining models, one learns not only about the object, situation, or process, but also about the perspective of the designer.