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Geneos - See More
Who are ITRS and what is Geneos?ITRS is a software house focussed on financial marketsLocated in London, New York and Hong KongGeneos real-time management software200 man years of development in Geneos8 of the top 10 Tier 1 Investment banks use Geneos strategically100+ major clients, 600+ sitesBest Supporting Services Provider: Inside Market Data Winner 200950% year on year growth for past 3 years
Run the bank – why is it critical?What a business needs to know about its systems:They are doing what they are supposed to do nowThey are going to continue doing what they are supposed to doWhat happens if the service is disrupted?What ‘run the bank’ needs to do to deliver to business:Provide relevant information on systems & applications in real timeManage the on going health of the systems & applicationsCommunicate to the business the impact of unexpected situations and what they need to doDo all of the above in the most efficient and cost effective way“Events are too late, not proactive. If you have an incident then it is too late and you have failed”, Trading Systems Support Manager, Global Investment Bank
Why have most of the top banks adopted Geneos?The problem with the classic approach to monitoring and management:Event basedLooking at the effect after the problem has occurredMany tools – no one single end to end viewAlert gives no contextual informationIt takes time to find the root cause of the problemManual processes to rectify each incidentNo collection of intelligence on why issues occurAgents too resource intensive and removed from critical systems“With Geneos the same support team can fix 3x the number of incidents than before Geneos”, Head of Equities production support, Global Investment Bank
Geneos - a new approachITRS Geneos provides a:Real-time value-based early warning systemAutomated corrective actions to ensure business continuityHolistic view of your environmentCustomisable dashboards for business service availabilityIntuitive interface for fast targeted responseFast deployment Allows you to focus on your business not the tool“It was like driving a car with a red light that only come on when you have exceeded the speed limit – you were never sure if you had enough room to overtake.  Geneos provided the speedometer”, Head of Equities production support, Global Investment Bank
End to End MonitoringEnabling our clients to get a one shot view of their currentestate and immediatelydrill down to root cause“Before Geneos our systems would be hit several times a week because we didn’t know the data volumes.  After Geneos we know all this data and can predict when a breach would occur and take corrective action to stop it”, Head of Development Data Grids, Tier 1 Investment Bank
Proactive monitoring & early warnings of issuesValue basedhistorical information allows our clients to spot potential problems before they become an incident“In Geneos when you get an alert it is shown sensibly with the other relevant metrics around it, so the problem can be quickly diagnosed”, Trading Systems Operations Manager, Global Investment Bank
ManagementHead of DeskTraderKPI, Capacity, Latency, Trading, ComplianceTransactionsIT SupportTrading, Market Data & CustomApplicationsClientsFixed IncomeEquitiesFXcommoditiesDerivativesMiddleware, Messaging & ExchangesConnectivityBusinessSupportManaging complex trading environments ...Multicasts, Services, DevicesNetworkHardware, Operating Systems. & DatabasesInfrastructure
The most extensive monitoring in the industry100+ plug-insIntegrate with custom apps/scripts using Toolkits & API plug-insClientsBusiness SupportManagementTransactionsAPIMessage TrackerSQLToolkitFIXVisionGLFidessaBrassTTPATSORCTipOffLatencyULLINKIONToolkitTraders, Head of DeskBusiness SupportManagementIT SupportApplicationsRMDSNYSETIBArcontechGissingAPIToolkitSQLToolkitStateTrackerAPITradersBusiness SupportIT SupportConnectivityMQJMXMISSEurexFIXEngineSWXVirt-XRVEMSGemFireOracleCoherenceSolace29 WestIT SupportSNMPMulticastsServicesSessionsNetworkInfrastructureUNIX WindowsLinuxVMwareSybaseOracleSQLServerCitrixInformixVeritasHardwareIT Support
Geneos Architecture
Infrastructure and Application monitoringActiveConsoleDashboardExpressReportsMobile device supportPassword protectedKnowledge BaseVISUALISATIONAlgo TradingActiveConsoleMarket DataGatewayRulesNotificationsCorrective actionsDatabase logging3rd party integrationResilienceGatewayANALYSIS & CORRELATIONGatewayNetprobeLow CPU overheadLow network overheadValue-basedPush technologyINSTRUMENTATIONRMDSFidessaGLLatencyLinuxRV
Transaction Management ArchitectureFIX EngineSORExchange Gateway....Gateway for Real-time TrackingHistorical Database(Optional)Active Console for Real-time and Historical Tracking
SummaryGeneos enables fast correct decisions to keep you tradingValue-based approach ensures proactive managementEnd-end and in-depth management of complex trading environmentsUnified view across all applications and support teamsSuccessful track record within financial markets
Example Dashboards
Algo trading dashboard
Risk management dashboard
Simplifying complex environments

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Geneos Corporate Overview June 2010

  • 2. Who are ITRS and what is Geneos?ITRS is a software house focussed on financial marketsLocated in London, New York and Hong KongGeneos real-time management software200 man years of development in Geneos8 of the top 10 Tier 1 Investment banks use Geneos strategically100+ major clients, 600+ sitesBest Supporting Services Provider: Inside Market Data Winner 200950% year on year growth for past 3 years
  • 3. Run the bank – why is it critical?What a business needs to know about its systems:They are doing what they are supposed to do nowThey are going to continue doing what they are supposed to doWhat happens if the service is disrupted?What ‘run the bank’ needs to do to deliver to business:Provide relevant information on systems & applications in real timeManage the on going health of the systems & applicationsCommunicate to the business the impact of unexpected situations and what they need to doDo all of the above in the most efficient and cost effective way“Events are too late, not proactive. If you have an incident then it is too late and you have failed”, Trading Systems Support Manager, Global Investment Bank
  • 4. Why have most of the top banks adopted Geneos?The problem with the classic approach to monitoring and management:Event basedLooking at the effect after the problem has occurredMany tools – no one single end to end viewAlert gives no contextual informationIt takes time to find the root cause of the problemManual processes to rectify each incidentNo collection of intelligence on why issues occurAgents too resource intensive and removed from critical systems“With Geneos the same support team can fix 3x the number of incidents than before Geneos”, Head of Equities production support, Global Investment Bank
  • 5. Geneos - a new approachITRS Geneos provides a:Real-time value-based early warning systemAutomated corrective actions to ensure business continuityHolistic view of your environmentCustomisable dashboards for business service availabilityIntuitive interface for fast targeted responseFast deployment Allows you to focus on your business not the tool“It was like driving a car with a red light that only come on when you have exceeded the speed limit – you were never sure if you had enough room to overtake. Geneos provided the speedometer”, Head of Equities production support, Global Investment Bank
  • 6. End to End MonitoringEnabling our clients to get a one shot view of their currentestate and immediatelydrill down to root cause“Before Geneos our systems would be hit several times a week because we didn’t know the data volumes.  After Geneos we know all this data and can predict when a breach would occur and take corrective action to stop it”, Head of Development Data Grids, Tier 1 Investment Bank
  • 7. Proactive monitoring & early warnings of issuesValue basedhistorical information allows our clients to spot potential problems before they become an incident“In Geneos when you get an alert it is shown sensibly with the other relevant metrics around it, so the problem can be quickly diagnosed”, Trading Systems Operations Manager, Global Investment Bank
  • 8. ManagementHead of DeskTraderKPI, Capacity, Latency, Trading, ComplianceTransactionsIT SupportTrading, Market Data & CustomApplicationsClientsFixed IncomeEquitiesFXcommoditiesDerivativesMiddleware, Messaging & ExchangesConnectivityBusinessSupportManaging complex trading environments ...Multicasts, Services, DevicesNetworkHardware, Operating Systems. & DatabasesInfrastructure
  • 9. The most extensive monitoring in the industry100+ plug-insIntegrate with custom apps/scripts using Toolkits & API plug-insClientsBusiness SupportManagementTransactionsAPIMessage TrackerSQLToolkitFIXVisionGLFidessaBrassTTPATSORCTipOffLatencyULLINKIONToolkitTraders, Head of DeskBusiness SupportManagementIT SupportApplicationsRMDSNYSETIBArcontechGissingAPIToolkitSQLToolkitStateTrackerAPITradersBusiness SupportIT SupportConnectivityMQJMXMISSEurexFIXEngineSWXVirt-XRVEMSGemFireOracleCoherenceSolace29 WestIT SupportSNMPMulticastsServicesSessionsNetworkInfrastructureUNIX WindowsLinuxVMwareSybaseOracleSQLServerCitrixInformixVeritasHardwareIT Support
  • 11. Infrastructure and Application monitoringActiveConsoleDashboardExpressReportsMobile device supportPassword protectedKnowledge BaseVISUALISATIONAlgo TradingActiveConsoleMarket DataGatewayRulesNotificationsCorrective actionsDatabase logging3rd party integrationResilienceGatewayANALYSIS & CORRELATIONGatewayNetprobeLow CPU overheadLow network overheadValue-basedPush technologyINSTRUMENTATIONRMDSFidessaGLLatencyLinuxRV
  • 12. Transaction Management ArchitectureFIX EngineSORExchange Gateway....Gateway for Real-time TrackingHistorical Database(Optional)Active Console for Real-time and Historical Tracking
  • 13. SummaryGeneos enables fast correct decisions to keep you tradingValue-based approach ensures proactive managementEnd-end and in-depth management of complex trading environmentsUnified view across all applications and support teamsSuccessful track record within financial markets