product management agile complexity cynefin complex adaptive systems agile software development service design change management product development lean leadership management project management lean startup product lifecycle scrum sense-making product owner design thinking cynefin framework design ux value proposition user experience organizational developement business model heuristic organizational transformation transformation narrative jtbd jobs-to-be-done product manager ethnography culture change prioritization situational leadership estimates change agency culture engineering teamwork teaming risk management usage model marketing moments of truth noestimates cx risk vuca innovation design sprint storytelling sensemaking anitfrgile sw testing systems thinking program behavior change teams crm kanban coaching agile coach scrum master mindset metrics change agent narrative inquiry david snowden vector theory of change complex systems situational awareness foresight scenario analysis forecasting weaksignal goals okr kpi ux proof points odi productivity software development outcomes efficiency effectiveness program management value autonomy behavioral markers crew resource management high-performing teams constructive confrontation permaculture resilience gardening systems engineering
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