Interview
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This document discusses interviews and provides information about: 1) What an interview is, including that it is a pre-arranged face-to-face conversation between two parties where there is two-way information exchange. 2) The main parties in an interview - the interviewer who asks questions and the interviewee who responds. 3) The main goals of an interview which are to create or induce change, seek or give information, solve problems. 4) The main types of interviews including informational, discussion, employment, performance appraisal, counseling, grievance, correction, sales, and exit interviews.
Interview
- 1. INTERVIEW
- 2. What is an interview? A pre-arranged face-to-face conversation between two people Constant two-way information that must take place between the parties
- 3. Parties involved: Interviewer Interviewee
- 4. • INTERVIEWER • Person who asks the IER questions • INTERVIEWEE • Person who IEE responds to the questions
- 5. To create or induce change To seek or To solve give problems information General Goals
- 6. Planning and Preparing Listening and Observing Questioning and Probing Assessing and Decision-making FOUR KEY SKILLS TO BE OBSERVED
- 8. INFORMATIONAL / FACT-FINDING • Usually done in looking for new knowledge or information • Example of which is a survey interview during Census activities
- 9. DISCUSSION / EXPLORATORY • Used to clarify things not yet fully understood in an informational interview • Example is a police interview during crime investigations or a lawyer questioning during a court hearing
- 10. EMPLOYMENT • Done in applying for a job
- 11. PERFORMANCE APPRAISAL • Used to evaluate performance of employees • Example is the teacher evaluation in schools
- 12. COUNSELING INTERVIEW • Used as a way of learning issues concerned problems of individuals • Example is guidance and counseling interviews done in schools
- 13. GRIEVANCE • Used in companies or organizations having problems or issues within people • Serves as a way of solving miscommunication or misunderstandings of people
- 14. CORRECTION • Used in checking errors after an evaluation
- 15. SALES • Used in selling products or services • Requires much persuasion to be successful
- 16. EXIT • Used to clear things up before an individual leaves the job • Done in order to save the employee from leaving the company or save the company from misunderstanding of rules
- 17. PHASES IN THE ORGANIZATION OF A FACT- FINDING INTERVIEW Preparations before the Actual Evaluative actual interview portion interview
- 18. FUNCTIONS OF AN EMPLOYMENT- SELECTION INTERVIEW • To secure from the applicant facts about his experience and qualifications on which selection and placement will be based • To provide the applicant with information about the position and the company • To establish goodwill
- 19. INTERVIEW TECHNIQUES 1. Questioning 2. Listening and observing 3. Evaluating 4. controlling
- 20. INTERVIEW STYLES 1.Patterned interview 2.Indirect interview
- 21. JOB INTERVIEW TIPS
- 22. Preparation: • Learn about the organization. • Have a specific job or jobs in mind. • Review your qualifications for the job. • Be ready to briefly describe your experience, showing how it relates it the job. • Be ready to answer broad questions, such as "Why should I hire you?" "Why do you want this job?" "What are your strengths and weaknesses?" • Practice an interview with a friend or relative.
- 23. Personal appearance: • Be well groomed. • Dress appropriately. • Do not chew gum or smoke.
- 24. The interview: • Be early. • Learn the name of your interviewer and greet him or her with a firm handshake. • Use good manners with everyone you meet. • Relax and answer each question concisely. • Use proper English—avoid slang. • Be cooperative and enthusiastic.
- 25. The interview: • Use body language to show interest—use eye contact and don’t slouch. • Ask questions about the position and the organization, but avoid questions whose answers can easily be found on the company Web site. • Also avoid asking questions about salary and benefits unless a job offer is made. • Thank the interviewer when you leave and shake hands. • Send a short thank you note following the interview.
- 26. Information to bring to an interview: • Social Security card. • Government-issued identification (driver’s license). • Resume or application. Although not all employers require a resume, you should be able to furnish the interviewer information about your education, training, and previous employment. • References. Employers typically require three references. Get permission before using anyone as a reference. Make sure that they will give you a good reference. Try to avoid using relatives as references. • Transcripts. Employers may require an official copy of transcripts to verify grades, coursework, dates of attendance, and highest grade completed or degree awarded.
- 27. Thank you!