The Rise of the Digital
Workplace Champion
Christian Buckley
CollabTalk LLC
Christian Buckley
https://christianbuckley.me/
• Founder & CEO of CollabTalk LLC, an independent research and
technical marketing services firm based in Lehi, Utah
• Microsoft Regional Director and MVP (Office Apps & Services)
• 6-time author on SharePoint and software configuration management
• Fractional-CMO for Extranet User Manager, tyGraph, and revealit.io
• Blogging since 2004 at buckleyPLANET.com
• CollabTalk Podcast on Soundcloud, iTunes, Stitcher and Spotify
• https://youtube.com/c/CollabTalk
3
Share three stories
Provide four ingredients for success
Wrap it up with one suggestion on making it your own
My goals for this talk
4
LONG
WALK
STORY #1
HOME
THE
Image by Christian Buckley
5
THE SECRET TO
WHAT IS
CHANGE?
 Make the alternatives incredibly
embarrassing for your end users?
 Select the right tools?
 Train your end users on the right
features, and new processes?
 Get your end users to alter their
behavior, permanently
Photos licensed through 123RF.com
6
When end users can adapt to change, they become
 More efficient
 More effective in their roles
 More collaborative
 More innovative
THE SECRET TO
WHAT IS
CHANGE?
Photos licensed through 123RF.com
7
CHANGE
IS INCREDIBLY
DIFFICULT
THE PROBLEM:
8
OVERLY
EAGER
STORY #2
MANAGER
THE
Photos licensed through 123RF.com
9
LASTING CHANGE,
WITHOUT
YOUR EFFORTS WILL
 People follow the path of least resistance
 HOW you reach your destination is just as
important as finishing
 We focus so much on process and
technology, we forget the people
LIKELY FAIL
Photos licensed through 123RF.com
10
Moving to a Digital Workplace has broad impact
Technology not only automates and
streamlines, it can fundamentally change
what we do, and how we do it.
Processes are about alignment of people
with technology, and can be a key
differentiator for your business – and
dramatically change in the future workplace.
People are able to adapt and change, but we
often pay the least amount of attention to the
constant pace of change from which we expect
people to learn, adapt, and be productive.
11
Transparency
Consistency
Iteration
Four ingredients to lasting change
Collaboration
12
MORNING
STAND-UP
STORY #3
MEETING
THE
Photos licensed through 123RF.com
13
WHY IT
WORKED
 We made all of our activities transparent
 We kept going
 Everyone had a voice, and anyone could write on the board
 We constantly revised our priorities, and communicated our changes
Photos licensed through 123RF.com
HINGES ON
SUCCESS
“Cultural Fit” is the keystone to your Digital Workplace
Photos licensed through 123RF.com
15
Transparent Consistent
IterativeCollaborative
The Digital Workplace Champion
16
Create a culture with change at its center, and
you will find multiple opportunities to step into
the role of the Digital Workplace Champion
Photos licensed through 123RF.com
THANK YOU!
Photos licensed through 123RF.com
Christian Buckley
https://christianbuckley.me/
• Founder & CEO of CollabTalk LLC, an independent research and
technical marketing services firm based in Lehi, Utah
• Microsoft Regional Director and MVP (Office Apps & Services)
• 6-time author on SharePoint and software configuration management
• Fractional-CMO for Extranet User Manager, tyGraph, and revealit.io
• Blogging since 2004 at buckleyPLANET.com
• CollabTalk Podcast on Soundcloud, iTunes, Stitcher and Spotify
• https://youtube.com/c/CollabTalk
The Rise of the Digital
Workplace Champion
Christian Buckley
CollabTalk LLC

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The Rise of the Digital Workplace Champion -- #ARMA2019 Keynote

Editor's Notes

  • #14: The end result was high-performance, accolades from the leadership team, and most important: we spent less and less time managing changes, and more time focusing on running the actual business.
  • #17: The end result was high-performance, accolades from the leadership team, and most important: we spent less and less time managing changes, and more time focusing on running the actual business.