LIBRARY KNOWLEDGE
SHARING & COLLABORATION
Learning and sharing beyond the self imposed silos to improve and
increase patron exposure to services and our collective knowledge
can expand our relevancy to the communities and organizations that
we serve and work in.
Libraries are great about creating agreements to collaborate with each
other and other non-profit agencies sharing resources and having
programs for the benefit of their patrons. Every effort is made to extend
the range of access for materials and services so that they are beneficial
for the patrons who visit their space.
Presenters and Contributors
Nikita L. Hines, MLIS,
Georgia Institute of
Technology, Electronic
Resources Assistant,
Presenter
Asha Hagood, MSIDT,
MLIS, Georgia Library
for Accessible Statewide
Services (GLASS),
Outreach Librarian,
Contributor
John Cruickshank, MLIS,
University of Georgia (Griffin
Campus), Librarian,
Community Outreach,
Presenter
Definition of Advocacy for
Patrons & Libraries
Advocacy is the act or process of supporting a cause or proposal.
Libraries historically and currently advocate for services and programs
to support their patrons with gaining new skills, self learning, discovery,
health and social well being. Partnering with other libraries can
increase visibility with the public, within organizations and in the
community which could positively affect or even grow perceived inherit
value .
LIBRARY WORK
ENVIRONMENT SILOS
The current prevailing idea is that there are 3 different library work environments,
and the different communities that they support is the reason for this separation.
However, patrons who visit libraries often regularly intersect between the three
which raises the question of how and when does this occur and are their ways that
may be beneficial to both patrons and libraries in crossing between the
predetermined barriers.
Public Academic Special
THE PATRONS ARE THE POINT…
THEY OFTEN INTERSECT
BETWEEN LIBRARY SPACES
The people who use the Public &
Academic Library Spaces…
are the same ones that access
Specialized Libraries.
HOW DO WE EFFECTIVELY SHARE
INFORMATION & COLLABORATE
ACROSS THE DIFFERENT LIBRARY
ENVIRONMENTS?
PICTURE COURTESY OF RAWPIXEL.COM
Who are Your Patrons & What
are Their Interest?
You may have a pretty good idea of who
your regular patrons are through daily
interactions. Determining which libraries
or other agencies will be beneficial to
contact for programming and services
for those library users will be easy to
determine.
How do you reach the ones that visit the
library intermittently or even only use
primarily online services?
The Institute of Museum and Library
Services funded a grant via the
Massachusetts Board of Library
Commissioners to create a LibGuide
to help libraries identity their library
users and it is called Elements of UX:
A Librarian's Guide to User
Experience Design, and this may
help with clarifying the different
patrons and their interest and needs.
ALL LIBRARIES
HAVE THE SAME
PURPOSE…
This interconnectedness of purpose is a
solid reason and justification to step
beyond the silos and create innovative
ways to reach more communities in the
environments where they are with the
knowledge and help of fellow Librarians,
Library Staff etc.
.
A few things to consider:
• Keeping the purpose of libraries in mind
gets beyond the books statistics and puts
the focus back on the PATRONS – which
is the point
• How might and why your patrons
intersect in different library environments
– what are the possible purposes?
• How might your or other libraries local
and otherwise give access to their
materials or expertise to assist your
patrons?
• In what ways can there be mutual sharing
of ideas between the libraries involved?
Special
Public Academi
c
Patron
s
MAY LEAD TO OTHER
AVENUES TO MEET PATRONS
WHERE THEY ARE…
More academic libraries are hiring Outreach Librarians to increase their
service reach on campus and to also become a hub. In this way they are
using the methods, knowledge and skills of Public Librarians who perform
outreach regularly in their communities.
This skill is the epitome of learning where your patrons are and meeting
them there and it is one that Public Librarians have culled for years.
Through knowledge sharing with each other they pass these skills along to
new librarians and current colleagues. This increases their value to the
organization that they work for and the community at large with its ‘good will’
efforts. This is a place too where other libraries can step out of their silos
and learn how to hone and effectively use this skill.
POTENTIAL PATRONS AT
COMPLEMENTARY COMMUNITY
EVENTS & ORGANIZATIONS
Complementary organizations to consider
collaborating with: Museum, archive, schools, professional
associations, local businesses, veteran groups, coffee
houses, sororities/fraternity etc.
Complementary community events: Community
sponsored music events, neighborhood/community
gatherings, local athletic games, political meetings, job fairs,
student groups etc.
SEARCH FOR PATRON
INTERACTION
OPPORTUNITIES
The specialties and skills that libraries, librarians and library staff have should be embraced
and opportunities examined to connect with patrons that could benefit from the materials and
services available via your library. Reach beyond the silos and integrate a joint collaborative
effort to give your patrons what they both want and need.
This interest in how libraries can connect across environments and with other agencies occurred during a discussion
at the 2019 GLA Winter Conference in Macon. One of the people who participated in that conversation was with
Asha Hagood a Librarian who works at GLASS and she is a contributor to this presentation. John Cruickshank, a
Librarian at the University of Georgia, at the Griffin Campus Library, has a great deal of experience working with
other libraries and complementary organizations is a contributor to this presentation and he will share both his
experiences and ideas as well.
One such specialized library…
GLASS’s mission is to support accessible library
services in Georgia by promoting the use of
assistive technology and by providing accessible
reading materials to those who, due to a disability,
are unable to read standard print.
Hmmmm...where does
accessibility need to be
considered?
● EVERYWHERE
● EVERYWHERE
● EVERYWHERE
Growing Trend of Collaborating for
Advocacy
More organizations and social groups are collaborating and advocating about
social issues. This title published this year, August 2, 2019 shows the
increasing interest, value and necessity of collaborating across organizations
and industries.
David R Lankes
• Bad libraries build collections
• Good libraries build services
Great Libraries
Build Communities
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Hatch Act, 1887
An act to establish agricultural stations…to conduct
original researches or verify experimentation on the
physiology of plants and animals; the diseases to
which they are severally subject, with the remedies
of the same; the chemical composition of useful
plants…the comparative advantages of rotative
cropping…the analysis of soils and water…
1904
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
AMANDA
Griffin-Spalding
Public Library
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
“Knowledge is
created
through
conversation”
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Libraries are in the Knowledge
Business therefore the
Conversation Business
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
XAVIER AMANDA
Special Libraries Advocating Services and Knowledge Together
Amy Allison
Special Libraries Advocating Services and Knowledge Together
Dr. Ellen Bauske
Program
Coordinator
for Urban
Agriculture
Fairmont
High
School
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
“Knowledge is
created
through
conversation”
Tax Assessor’s Office: No Luck
• Office of the Tax Assessor
• Griffin Spalding Archives
• Oldest residents of Fairmont neighborhood
• Authors of books on the history of Griffin
• Education department
• Business leaders
• Superior Court – land records
• Probate court – Griffin Daily News
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
O.P. Churchwell,
Surveyor
First
Occurrence
“Fairmont”
10/19/1927
Special Libraries Advocating Services and Knowledge Together
And then I look in the census and find some interesting
information One guy is very, very wealthy and never been to
school in his ife
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Fairmont Community Center
May 1, 2014
Special Libraries Advocating Services and Knowledge Together
Spalding County Courthouse
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Special Libraries Advocating Services and Knowledge Together
Fairmont Community Center
May 1, 2014
Special Libraries Advocating Services and Knowledge Together
Christian Lopez
Media and Oral History
Archivist, Lead
Callie Holmes
Digital Archivist, Brown
Media Archives and
Peabody Awards
Collection
How
conversations
build library
communities:
Oral history
interviews
Recording,
archiving and
making available
oral history
interviews online
Sharing insights
into social,
environmental and
economic wellness
Heathy Life Community Garden
Facilitating
conversation at
the nexus between
people,
community, ideas,
concerns, identity,
health and
wellness
Dr. Garret Broad, Media Studies, Fordham University
Courses Taught:
• Introduction to
Communication and
Culture
• Persuasion and Attitude
Change
• Environment and the
Media
• Strategic
Communication
Learning & teaching effective communication
Sharing great ideas
Philadelphia Griffin, GA
ADVOCACY IN
THE COURTROOM
Woods Hole MASkidaway Institute GA
Initiating conversations
between institutions and
people…
to solve problems
And the conversations continue…

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Special Libraries Advocating Services and Knowledge Together

  • 1. LIBRARY KNOWLEDGE SHARING & COLLABORATION Learning and sharing beyond the self imposed silos to improve and increase patron exposure to services and our collective knowledge can expand our relevancy to the communities and organizations that we serve and work in. Libraries are great about creating agreements to collaborate with each other and other non-profit agencies sharing resources and having programs for the benefit of their patrons. Every effort is made to extend the range of access for materials and services so that they are beneficial for the patrons who visit their space.
  • 2. Presenters and Contributors Nikita L. Hines, MLIS, Georgia Institute of Technology, Electronic Resources Assistant, Presenter Asha Hagood, MSIDT, MLIS, Georgia Library for Accessible Statewide Services (GLASS), Outreach Librarian, Contributor John Cruickshank, MLIS, University of Georgia (Griffin Campus), Librarian, Community Outreach, Presenter
  • 3. Definition of Advocacy for Patrons & Libraries Advocacy is the act or process of supporting a cause or proposal. Libraries historically and currently advocate for services and programs to support their patrons with gaining new skills, self learning, discovery, health and social well being. Partnering with other libraries can increase visibility with the public, within organizations and in the community which could positively affect or even grow perceived inherit value .
  • 4. LIBRARY WORK ENVIRONMENT SILOS The current prevailing idea is that there are 3 different library work environments, and the different communities that they support is the reason for this separation. However, patrons who visit libraries often regularly intersect between the three which raises the question of how and when does this occur and are their ways that may be beneficial to both patrons and libraries in crossing between the predetermined barriers. Public Academic Special
  • 5. THE PATRONS ARE THE POINT… THEY OFTEN INTERSECT BETWEEN LIBRARY SPACES The people who use the Public & Academic Library Spaces… are the same ones that access Specialized Libraries.
  • 6. HOW DO WE EFFECTIVELY SHARE INFORMATION & COLLABORATE ACROSS THE DIFFERENT LIBRARY ENVIRONMENTS? PICTURE COURTESY OF RAWPIXEL.COM
  • 7. Who are Your Patrons & What are Their Interest? You may have a pretty good idea of who your regular patrons are through daily interactions. Determining which libraries or other agencies will be beneficial to contact for programming and services for those library users will be easy to determine. How do you reach the ones that visit the library intermittently or even only use primarily online services? The Institute of Museum and Library Services funded a grant via the Massachusetts Board of Library Commissioners to create a LibGuide to help libraries identity their library users and it is called Elements of UX: A Librarian's Guide to User Experience Design, and this may help with clarifying the different patrons and their interest and needs.
  • 8. ALL LIBRARIES HAVE THE SAME PURPOSE… This interconnectedness of purpose is a solid reason and justification to step beyond the silos and create innovative ways to reach more communities in the environments where they are with the knowledge and help of fellow Librarians, Library Staff etc. . A few things to consider: • Keeping the purpose of libraries in mind gets beyond the books statistics and puts the focus back on the PATRONS – which is the point • How might and why your patrons intersect in different library environments – what are the possible purposes? • How might your or other libraries local and otherwise give access to their materials or expertise to assist your patrons? • In what ways can there be mutual sharing of ideas between the libraries involved? Special Public Academi c Patron s
  • 9. MAY LEAD TO OTHER AVENUES TO MEET PATRONS WHERE THEY ARE… More academic libraries are hiring Outreach Librarians to increase their service reach on campus and to also become a hub. In this way they are using the methods, knowledge and skills of Public Librarians who perform outreach regularly in their communities. This skill is the epitome of learning where your patrons are and meeting them there and it is one that Public Librarians have culled for years. Through knowledge sharing with each other they pass these skills along to new librarians and current colleagues. This increases their value to the organization that they work for and the community at large with its ‘good will’ efforts. This is a place too where other libraries can step out of their silos and learn how to hone and effectively use this skill.
  • 10. POTENTIAL PATRONS AT COMPLEMENTARY COMMUNITY EVENTS & ORGANIZATIONS Complementary organizations to consider collaborating with: Museum, archive, schools, professional associations, local businesses, veteran groups, coffee houses, sororities/fraternity etc. Complementary community events: Community sponsored music events, neighborhood/community gatherings, local athletic games, political meetings, job fairs, student groups etc.
  • 11. SEARCH FOR PATRON INTERACTION OPPORTUNITIES The specialties and skills that libraries, librarians and library staff have should be embraced and opportunities examined to connect with patrons that could benefit from the materials and services available via your library. Reach beyond the silos and integrate a joint collaborative effort to give your patrons what they both want and need. This interest in how libraries can connect across environments and with other agencies occurred during a discussion at the 2019 GLA Winter Conference in Macon. One of the people who participated in that conversation was with Asha Hagood a Librarian who works at GLASS and she is a contributor to this presentation. John Cruickshank, a Librarian at the University of Georgia, at the Griffin Campus Library, has a great deal of experience working with other libraries and complementary organizations is a contributor to this presentation and he will share both his experiences and ideas as well.
  • 12. One such specialized library… GLASS’s mission is to support accessible library services in Georgia by promoting the use of assistive technology and by providing accessible reading materials to those who, due to a disability, are unable to read standard print.
  • 13. Hmmmm...where does accessibility need to be considered? ● EVERYWHERE ● EVERYWHERE ● EVERYWHERE
  • 14. Growing Trend of Collaborating for Advocacy More organizations and social groups are collaborating and advocating about social issues. This title published this year, August 2, 2019 shows the increasing interest, value and necessity of collaborating across organizations and industries.
  • 16. • Bad libraries build collections • Good libraries build services
  • 20. Hatch Act, 1887 An act to establish agricultural stations…to conduct original researches or verify experimentation on the physiology of plants and animals; the diseases to which they are severally subject, with the remedies of the same; the chemical composition of useful plants…the comparative advantages of rotative cropping…the analysis of soils and water… 1904
  • 30. Libraries are in the Knowledge Business therefore the Conversation Business
  • 48. • Office of the Tax Assessor • Griffin Spalding Archives • Oldest residents of Fairmont neighborhood • Authors of books on the history of Griffin • Education department • Business leaders • Superior Court – land records • Probate court – Griffin Daily News
  • 54. And then I look in the census and find some interesting information One guy is very, very wealthy and never been to school in his ife
  • 71. Christian Lopez Media and Oral History Archivist, Lead
  • 72. Callie Holmes Digital Archivist, Brown Media Archives and Peabody Awards Collection
  • 77. Heathy Life Community Garden Facilitating conversation at the nexus between people, community, ideas, concerns, identity, health and wellness
  • 78. Dr. Garret Broad, Media Studies, Fordham University Courses Taught: • Introduction to Communication and Culture • Persuasion and Attitude Change • Environment and the Media • Strategic Communication Learning & teaching effective communication
  • 81. Woods Hole MASkidaway Institute GA Initiating conversations between institutions and people… to solve problems
  • 82. And the conversations continue…