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Lander Janssens

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It's all about customers... Well, is it?
How to Triple your growth?
EMS & the 1:1Lab
Optimize your conversation with engagement metrics and segmentation
Behavioral targeting
The impact and benefits of improved customer targeting
The audience is participating
Planning and measuring social media strategies
The hidden side of Direct Mail
Customer experience research anno 2009
The New Publicness
Deliver the right message at the right time
From gut feeling to CRM
Online design, why?