Emotional intelligence
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This document discusses emotional intelligence and its importance in professional and personal life. It defines emotional intelligence (EQ) as being aware of one's own and others' emotions and managing them well. EQ has four components: self-awareness, self-management, social awareness, and relationship management. Developing high EQ is important for health, career success, and building strong relationships. Raising one's EQ requires reducing stress, staying focused, and practicing emotional skills in daily life.
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Emotional intelligence
- 1. EMOTIONAL INTELLIGENCE PROFESSIONAL PRACTICES (CS – 341) MUHAMMAD HAROON U N I V E R S I T Y O F G U J R AT L A H O R E S U B C A M P U S
- 2. INTELLIGENCE The way to understand things. Solving a problem. Source of Intelligence is Knowledge and Skills. Intelligence Knowledge + Skills
- 3. • But this is not enough! • When you interact with people, you need “EMOTIONAL INTELLIGENCE” IQ = Intelligent Quotient EQ = Emotional Quotient
- 4. • Recognize Emotions • Manage to control emotions • When we grow in our career life… • Toxic Influence. Impacts? –On own personality –Work Culture –This thing differentiate between the progress of organizations. confidence skill emotions
- 5. COMPONENTS • Self awareness • Self-management • Social awareness • Relationship management
- 6. SELF-AWARENESS • Your understanding of your strengths and weaknesses, your motivation factors, and how & why you respond to situations in a particular way. • In short – Self awareness is understanding own moods & emotions
- 7. SELF-MANAGEMENT • It is how effectively we manage our own emotions, and how well we control our responses to new or challenging situations. • Emotional self-control is the ability to keep impulsive feelings and emotions under control. • i.e.Think before act!
- 8. SOCIAL AWARENESS • Under this context, EI is the ability to hear and understand others' thoughts, feelings and concerns, even when partly expressed or unspoken. • It's being aware of others needs. • It covers how we manage the emotions of others.
- 9. RELATIONSHIP MANAGEMENT • Ability to apply emotional understanding in our dealings with others. • This is where emotional intelligence becomes most visible to the people we deal with. • It includes the ability to develop relationships, build trust
- 10. EQ AT WORK • Emotional Intelligence can help you navigate the social complexities of workspace in your office. • In fact, many companies now view emotional intelligence as being as important as technical ability and require EQ testing before hiring.
- 11. EQ IN PHYSICAL HEALTH • If you’re unable to manage your stress levels, it can lead to serious health problems. • Uncontrolled stress can raise blood pressure, suppress the immune system, increase the risk of heart attack and stroke, contribute to infertility, and speed up the aging process. • The first step to improving emotional intelligence is to learn how to relieve stress.
- 12. RAISING EMOTIONAL INTELLIGENCE IN OURSELVES • All information to the brain comes through our senses, and when this information is overwhelmingly stressful or emotional. • To improve your emotional intelligence—and your decision-making abilities—you need to understand and manage your emotions.
- 13. RAISING EMOTIONAL INTELLIGENCE IN OURSELVES • Emotional Intelligence is built by reducing stress, remaining focused, and staying connected to yourself and others. • In order to permanently change behaviour in ways that stand up under pressure, you need to learn how to overcome stress in the moment and stress in your relationships by remaining emotionally aware. • This means that you can’t simply read about emotional intelligence in order to master it. • You have to experience and practice the skills in your everyday life.
- 14. THANK YOU!