The Social Media E...E...Edge Library Strategies for a 2.0 World Helene Blowers Digital Strategy Director Columbus Metropolitan Library www.LibraryBytes.com http://www.flickr.com/photos/pranavsingh/1196494552 New Media in Library Services Conference US Embassy – Minsk July 9 th , 2010
Blog: LibraryBytes.com
“ Web 2.0  generally refers to a second generation of  services available on the WWW that lets people  collaborate  and  share  information online .”  -  Wikipedia.com “ Social media  is the use of electronic and Internet tools for the purpose of  sharing  and  discussing  information and experiences with other human beings.”  -  Wikipedia.com   ‘07
 
 
Social Networking = Friends
Brian Reich  - EchoDitto “ We have to concede that the number and power of conversations we are having with each other are the things that are building brands right now.  Not the communications and the controllable collateral organizations create for themselves .”
http://www.flickr.com/photos/damienroue/2489927809/0 http://www.flickr.com/photos/yourdon/3741906651
It’s about …. E e e e e E e e E e E e e e E
It’s about …. Engaging Conversation
http://teens.columbuslibrary.org
 
 
It’s about …. Encouraging Participation
http://www.acpl.lib.in.us/
http://www.flickr.com/photos/acplinfo/tags/dayinallencounty2007/
 
 
 
It’s about …. Enabling Collaboration
http://loudounpedia.wetpaint.com
 
 
It’s about …. Empowering Customer Celebrations
http://www.plcmc.org/fotofun/default.asp
http://www.plcmc.org/fotofun/
Jessica, University City Library member since 2001
 
 
 
 
 
It’s about …. Letting go !
http://www.flickr.com/photos/toddography/12034661/ C or E?
Realize that YOU are more valuable  when you EMPOWER You need to … …  then when    you try to    control. http://www.flickr.com/photos/celesterc/540341359/
http://www.flickr.com/photos/striatic/2134277399/
Social Media Edge: 10 Steps E Educate Learn how to use the tools &  Learn to  Listen 1
Social Media Edge: 10 Steps E Experience Participate & join the conversation 2 http://www.flickr.com/photos/annabelb/25488751/
Social Media Edge: 10 Steps E Envision Develop a 2.0  Engagement  Plan  3 http://www.flickr.com/photos/laughingsquid/463805061/
E Engage Create social celebrations 4 http://www.flickr.com/photos/seraphimc/1340792910/ Social Media Edge: 10 Steps
Social Media Edge: 10 Steps E Enable Help your content travel 5 http://www.flickr.com/photos/araleya/2048088388/
Social Media Edge: 10 Steps E Expand Focus on relationship building 6 http://www.flickr.com/photos/komshiki/331788762/
Social Media Edge: 10 Steps E Explore Learn as you go & track success  7 http://www.flickr.com/photos/44049217@N00/1491746420/
Social Media Edge: 10 Steps E Experiment Experiment Experiment 8 http://www.flickr.com/photos/skycaptaintwo/583749159/ 9 10
The best way to get customers to market  your brand   is to allow them  to promote you  ( your organization )  by  marketing themselves CC http://www.flickr.com/photos/trishabrunner/2246254598/ Finally remember …
http://www.flickr.com/photos/kimonomania/474758933/
Helene Blowers Digital Strategy Director Columbus Metropolitan Library [email_address] Find my slides @  slideshare.net/hblowers

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