2025 itSMF Summer Drink Good_Cop_Bad_Cop Service Management, Service Integration, NIS2 Best Friends BEST PRACTICE EVOLUTIONS, FROM PAST TO THE NEAR FUTURE Resistance of Change & overcome it - presentation Connecting EA and ITSM Webinar (8-11-2024).pdf ITSMF - KM - Why, What, How and Why Presentation ITSMF Belgium Cocreating value - event presentation
itSMF - OMNITRACKER GRCC.pdf TO OMTRTA OR NOT TO OMTRTA, THAT IS THE QUESTION
ITIL 4 Drive Stakeholder Value – When service marketing finally met ITIL THE ROLE OF SOFTWARE TESTING IN THE ORGANIZATION’S VALUE ASSURANCE
The ABC of motivating without controlling.pdf 7 steps to demystify Demand & Portfolio Management