ICAB - ITA Chapter 1 class 4 - E Commerce & EDI
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Electronic commerce (e-commerce) involves buying and selling of products or services over the internet or other computer networks. E-commerce provides advantages to businesses, customers, and society but also poses some risks and limitations. When developing an e-commerce strategy, businesses must consider factors like management commitment, integration of systems, user needs, and technology choices. Electronic data interchange (EDI) allows transmission of common business data between companies using networks and raises authorization issues around data disclosure, modification, and repudiation.
ICAB - ITA Chapter 1 class 4 - E Commerce & EDI
- 1. IT APPLICATIONS Professional Stage Application Level, ICAB Teacher: Mohammad Abdul Matin Chapter 1 E-Commerce & EDI
- 2. Chapter Outline Importance of IT Strategy Process of Developing IT Strategy Electronic Commerce Risks, Limitations & Advantages of E-commerce Electronic Data Interchange (EDI) Information Technology in Enterprises in Bangladesh
- 3. Syllabus In the examination, candidates may be required to a. identify factors to consider in the decision process related to electronic commerce applications b. identify authorization issues associated with electronic data interchange in a business information system c. identify risks, limitations and advantages of electronic commerce applications
- 4. What is Electronic Commerce? Buying and selling products or services over the Internet (including mobile Internet) or computer network systems are called e-commerce. * Is advertising on an online newspaper a e-commerce? * Is buying train tickets using mobile phone a e-commerce? Some examples of e-commerce: - Selling plane tickets over Internet website - Purchasing cloths from online shopping site - Selling artificial stone ornaments over the Facebook
- 8. Decision Making Process Commitment from top management with strategic orientation Integration between front-end applications and subsequent business processes Cooperation from partners from own and neighboring sectors Content or added value for customers Functions realized with a higher number of users, the critical mass Clear structure and user friendliness, i.e. functionality
- 9. Decision Making Process (cont.) Users encouraged to provide critical feedbacks Stringent marketing concept – SEO, SMM, online and traditional advertisement, etc. Achieving “feel good” and building trust in online shopping Using the right technology to achieve all the above
- 10. John Cato’s Model of Interaction Design • Do you sell the product I need?Awareness • Is this exactly the product I think it is?Understanding • Where can I use the product for?Purpose • What are my choices?Choice • Can I easily check out and make payments?Action
- 11. AIDA Model • Attract the attention of the customerA - Attention • Raise customer interest by focusing advantagesI - Interest • Convince that the product/service will satisfy their needsD - Desire • Lead customers towards taking action, i.e. purchasingA - Action
- 12. Risks, Limitations and Advantages Risks: – Information Risk – Technology Risk – Business Risk Advantages: – To Business / Organization – To Customers – To Society
- 13. Risks, Limitations and Advantages Disadvantages: – Overall – Technological – Non-Technological Limitations: – Technical Limitations – Non-Technical Limitations
- 14. Electronic Data Interchange (EDI) Electronic Data Interchange (EDI) is a method of transmitting commonly used data between companies using computers and networks (e.g. Internet)
- 15. Authorization Issues with EDI Planning Analysis & Design Construction & Installation Operation EDI Implementation Process: Concerns: Disclosure of Data Modification of Data Contents Modification of Data Sequences Sender Masquerade Repudiation of Data Origin or Receipt
- 16. Questions Briefly explain the John Cato's Model of Interaction Design and AIDA Model Draw a chart showing advantages of e-commerce applications
- 17. Thank You Next Class Topics: Chapter 1 – IT in Bangladesh Enterprises