Web Development proposal
- 1. + Information Technology Proposal LIS3021-02, TEAM 4 BRENDAN SAVAGE, INDIA PITTMAN, NEPHTALIE PIERRE, JOHN SEIGEL, SARAH REECY
- 2. + Purpose The purpose to this report is to provide recommendations for how Tallahassee Web Development should deal with their current issues. The work detailed in this report will also be counted as course credit for the course: Technical Communication for Information Professions (LIS3021) under the instruction and supervision of both our professor, Dr. Howard Rodriguez-Mori, and his assistant, Theodore Milas.
- 3. + Problems and Solutions One of the main issues that Tallahassee Web Development faces is communication and it’s effectiveness in the company especially as it grows. TWD also lacks contemporary and effective technology, which could hinder the project team’s efficiency and quality of work. These are very important issues that need to be remedied because of the long-term effect it could have on the company.
- 4. + Hardware Macbook Pro Dual-Core I5 Processor (2.4 GHz) 4GB RAM 13 inch Screen Unix Based Terminal
- 5. + Mac Server Quad-Core Native Support Processor (2.8 for: Apache GHz) MySQL 2 TB Storage PHP 8 GB RAM Perl Python
- 6. + Software Dreamweaver CS5.5 Web2Project Dedicated Code Editor Project Tracking Software Native FTP/SFTP Unified Calender PhoneGap Tools Unlimited Projects Centralized Project Information
- 7. + Connectivity Package Cell Phones T-mobile Small Business Unlimited talk/text/data $49.99/line/mo BlackBerry Curve -web access -email -availability
- 8. + Organization Ways to make communication in the organization more effective: • Assigning a "go to" person o This "go to" person will be the one that will communicate any information to the other groups "go to" person and receive information from the other group as well. o Information can be sent quickly through text, phone call, or email on the business phones we recommended for each employee. • Also, when teams are geographically dispersed groups can do effective brainstorming with each other by doing live web conferences on the MacBook Pro.
- 9. + Organization Another way that communication can be more effective is by assigning a "note taker" o During group meetings, this individual will be in charge of keeping up to date on their projects by taking good notes that clearly defined different roles, issues that might need to be solved, progress of the project, etc. o These notes can be passed up to the owners. The owners will know in great detail and be able to keep track of the different groups.
- 10. + People and Training One good way to cut down on expenses and provide better customer support is through a VoIP phone system. A business VoIP system does take time and patience to adapt to. Employees need to be trained very well on the numbers of options, features and benefits the phone system provides.
- 11. + People and Training Cont… Different vendors will offer free trial periods where businesses can test the product and determine whether or not it is appropriate for them to use permanently. This is a method for knowing how employees are making the transition over to the new system.
- 12. + People and Training Cont… Timeand attendance software is an absolute must for keeping track of employees. A good time and attendance system can modify errors and also prevent manipulation of the employee time log system. The technology and complexity of these systems has become much more advanced over time and requires employers to properly train staff to use them properly. When implementing the new system speak with vendors about their customer service.
- 13. + People and Training Cont… Having a vendor acknowledge your particular industry and any required specifications can show more legitimacy for employees to use. The transition to new office systems can be very smooth if the vendor is willing to explain the various options and features the system has with you. The vendor you choose should be willing to answer all questions in the early stage and provide a customer service hotline to do so.
- 14. + Recommendations and Conclusion New hardware Updated Software Organize units Employee Training Cell Phones Reorganized Communications Channels