The document outlines six principles for an organization's diversity work:
1. It recognizes diversity in terms of many identities including race, gender, religion, and sexual orientation. Each identity has its own culture.
2. As an immigrant services agency, its starting point is often ethnoracial diversity, but it acknowledges the interconnected nature of identities and their impacts.
3. It sees diversity awareness as a two-way process of helping both minorities navigate mainstream culture and helping mainstream culture become more inclusive.