Orsyp Dollar Universe - Performance Management for SAP

© ORSYP 2013 • Confidential & Proprietary • page 1
Performance Management
for SAP Systems

About ORSYP
IT Ops Specialists Software Solutions for On-Premise & the Cloud
Global Reach-- LocalService Endorsed by Leading Industry Analysts
 Singular focus with 27 years experience
 Trusted by 1500 leading corporations
 97% customer retention
 Industry’s only ‘Customer-First’ committed
resolution service guarantee
 280 ITOM-certified staff across 10 regional centers
 Multi-lingual 24x7 global support
 Technology centers: Paris, Boston, Montreal, HK
 ORSYP Institute = IT Operations innovation center
 Workload Automation
 IT Performance Management
 WAN Optimization & Application-aware Network
Performance Monitoring
 “Provides the most scalable & resilient
architecture” (1)
 “Offers reliable and easy-to-use products at a
competitive price”(2)
 “Unique peer-to-peer architecture is well-
suited to large-scale implementations” (3)
(1) (2) (3)

 Why manage SAP Batch Jobs with Dollar Universe
 Dollar Universe for SAP
 Dollar Universe’s Overview
 Dollar Universe vs CPS

Why manage SAP Batch Jobs with
Dollar Universe

Infrastructure
level
1) Lack of control over batch activities
2) Inability to handle user requests
3) Increasing demand in scheduling batch jobs
Application
level
1) SAP Application is slowing down
2) High pressure due to increasing number of user
requests
Functional
level
1) IT Operations are not in line with business demand.
2) Business is frustrated by the core application
Motivations for a better management of Batch Jobs
IT
Business

Issues
 Lack of control about which jobs can be triggered by users
 Typical peak in executions on month end which can cause SAP to hang
Business Case
DATAFLO is proving
Managed Services for
a global leader in the
beverage industry
They have to control
the performance of
the SAP Application

Solution
 Dispatch of jobs to 2 execution queues (BATCH/USER)
 Each queue has a limit for the number of jobs which can run
concurrently (can be changed in real-time)
Benefits
 IT Ops can monitor in real time all batch activity (scheduled/adhoc)
 Because of the limitation in the number of concurrent jobs, IT OPS can
control the resources allocated to batch operations
 End-users understand that limiting the number of executions can
increase the overall performance!
Business Case
DATAFLO is proving
Managed Services for
a global leader in the
beverage industry
They have to control
the performance of
the SAP Application

Dollar Universe for SAP

From Dollar Universe, you can defined interception criteria for the
any SAP system
 If a user attempts to submit a Job which matches these criteria to
CCMS, the Job will not execute but will remain in the Scheduled state
 You can then configure any action to do after!
 Submit the job based on specific conditions (CPU <50%, disk space >90%...)
 Schedule the job to run at night
 Dispatch to a specific Execution Queue to control the workload
Dollar Universe can intercept jobs using filters based on
 Client: the SAP client
 Job name: the SAP job name
 User: the SAP execution user
So you can intercept all jobs starting with ZREP or from user CFO
Dollar Universe interception for SAP user jobs
How it works:
Based on INITXBP2.
The INITXBP2 settings
should be checked in
the SAP transaction
SE38. Settings for
Interception and
Parent-Child functions
must be switched on

Dollar Universe for SAP Business Suite (R/3 - ECC6)
 Management of all batch processes
• ABAP, Batch Input, Direct Input…
 Simplified definition of SAP objects
• SAP look & feel
• Access to object lists
• Validation of entries

 Dollar Universe for SAP Industry Specific (IS-)
 Management of mass activity (example: IS-U)
• Better resource management (avoids system overloads)
• Optimizes synchronization time
• Reduces batch windows
• Controls child processes

Dollar Universe for SAP in 5 points
Plug’n’Play
integration with SAP
ECC/BW/IS
Avoid any
unexpected load on
the system
Manage batch and
user jobs
Integrate SAP jobs
with non-SAP jobs
(ETL/FTP/BI…)
Automatic import of
batch jobs from
CCMS

Dollar Universe’s Overview

Manage your IT operations from a central orchestrator
FTP, SFTP, CFT, Interpel,
…
ERP / CRM
File
Transfer
Backup Web
Services
DB/ETL
Business
Intelligence
Web Services
Data Protector

Manage your IT operations from a central orchestrator
Sequencing
 Serial, parallel
 Cross platforms
 Cross applications
 Error-path handling
Dependency
 On jobs
 On files
 On system resources (CPU, RAM, disk)
Information
 Business notes (post-it)
Alerting
 If non start at a given time
 On duration time (min, max)
 Mail notification
Advanced return code management
 Values
 Log parsing

Real time monitoring and control
Monitor graphically all operations
 High level views with drill down to detail
(production plan to business views)
 Real time monitoring
Execute actions at any time
 Jump, skip, hold, force…
 Rerun job and job flows
 Acknowledge, edit/write notes
Be informed
 Edit run books (hyperlink, doc…)
 Access to logs
 Email notification
 Event notification to supervision tool

Real time monitoring and control
’’List ’’ mode
 Monitoring and control of all operations
 Advanced filters to focus on target jobs
 Consolidated views
 Advanced status and exceptions
 % of average duration time
 Operator notes and intervention run books
 Real time statistics
’’Alerting’’ mode
 View per server / systems
 Anomalies details per server
Server with Alerts
Double Click to drill down

Dollar Universe: Reporting features
Check compliance with SLAs:
• Get Automated Reports on Success Rate
• Know how to improve global success
Measure User Satisfaction:
• You can improve only what you can
measure and control

Dollar Universe VS SAP CPS

Solution Comparison
Free version or Paid version
Focused on SAP Batch Scheduling
Hidden costs with license and PS
CPS is running on SAP Java stack
Limited to 1 SAP system
Local Support in Singapore?
Free but limited!
SAP CPS (By Redwood)
Accounting Payroll Other
Compliance with ALL your needs
Big Data Commerce
Sales
Finance HR
Virtualization
ERP BI Marketing
Same component with FULL ENTERPRISE SCHEDULING
Integration with ALL applications, ALL platforms
Clear pricing with reporting/console bundled
Dollar Universe is completely independent of SAP
Can control several SAP systems including ECC/BW/…
ORSYP has a local presence/support in APAC since 2007

ORSYP at work

ORSYP at work
 Leading supplier of pneumatic and electric automation technology
with 30,000 customers; 59 countries, 15,500 employees
 Standardized on SAP to integrate order processing, finance, logistics
and warehouse management – to enable business expansion
 Real-time scheduling of 150,000 critical SAP jobs executing daily across
60 production instances needed to provide rapid response to business
 Achieved 3x growth in automation landscape with no new headcount
 Consistently meet SLAs with on-time delivery of management reports
“ORSYP plays an integral role controlling the highly optimized production and logistics procedures
that are the foundation of Festo’s reputation as a leading performer in the automation market.”
Harald Froeschle, Computer Center Manager

Your contacts in Singapore:
Vincent Woon, Channel & Sales Manager
vincent.woon@orsyp.com
JY Robert, Presales Director
jyr@orsyp.com

Orsyp Dollar Universe - Performance Management for SAP

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