Overview -
Top performing organizations are in a constant need to build highly motivated and a self
directed team of professionals. We at Soft Skills World provide a stack of training solutions that
can help your organization build these competencies.

We achieve this through specific behavioural and functional training interventions. Our training
programs offer value by helping individuals apply concepts to complex business situations,
hence increasing productivity and efficiencies at work. Our time tested training methodologies
are based on the principles of adult learning.

Soft Skills World helps individuals align themselves to the organisation’s goals & acquire skills
to augment their effectiveness, thus improving bottom lines and enhancing their career.

Our team of trainers is a prominent mix of academicians, industry experts and widely
experienced ‘Facilitators who provide our clients with cutting edge services and solutions.

Training Approach -

Identification
We look at training need identification as the most important part of the Client Engagement
Process. Our advisors and research team through its expert panel of consultants, develops an
effective and efficient TNA (Training Need Analysis) process. We invest considerable time and
effort in understanding and identification of learners’ needs and defining alignment between
training needs and business objectives. Varying with your organizational needs, budget and
time factor, we adopt different tools like questionnaires, focus group techniques, observation
tools, data analysis or a combination of these.

Implementation

At Soft Skills World we believe in the experiential training approach. We seek to encourage
autonomy and empowerment in individuals through case studies, assignments, role-plays,
games and exercises, simulations and ‘Action Plans’ in order to ensure practical and measured
applications at the workplace.

Value creation

This is the most significant aspect of training wherein the actual benefit from the training is
realized. We employ tools like questionnaires, 360° Feedback and collective data analysis to
evaluate the training impact at 3 different levels: Reaction, Learning, and Action. This helps
the organization realize the efficacy of the training intervention. These tools help the
organization evaluate and retain individuals based on their core competencies.




     Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659
 Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana.
            Tel Nos. -0124-6467521,0124-6467522, Email- info@softskillsworld.com, Website-
                                   http://www.softskillsworld.com
Training Roadmap
Our training process is an iterative one, in which we constantly evolve for our clients. As
businesses are dynamic so are the needs of the intervention. At Soft Skills World, our
thrust is on offering that dynamism to your organization. Hence a high level of
customization is done starting from the needs assessment to the delivery. This process
involves all levels of our training research team giving you the highest value for your
requirements.

Soft Skills World Training Solutions follows a unique approach to training. We see training
from the perspective of a business case and try to get to the root of the problem. The focus
is on the development of a strategic direction for the client. Once this direction is
determined, the rest falls into place.

This roadmap enables Soft Skills World Training Solutions to provide a holistic,
comprehensive solution that takes into account the client’s unique culture, background, etc.




Instructional Design
 Our training methodology ensures that the module – it’s objectives, methods and materials –
 take into account the unique experiences of the participants. In this way learning is
 participant-centered, with the trainer assuming the role of a ‘facilitator’– someone who guides
 and supports the participants through their learning experiences.




     Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659
 Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana.
            Tel Nos. -0124-6467521,0124-6467522, Email- info@softskillsworld.com, Website-
                                   http://www.softskillsworld.com
Our Expertise
People development

      Communication Skills
      Advanced Business Communication
      Time Management
      Stress Management
      Goal Setting
      Work Life Balance
      Personality Development
      Business Etiquette
      Process Orientation
      Influencing Skills


Personal Development

      Cross Culture Management
      Emotional Intelligence
      Creativity & Innovation
      Change Management
      Workforce Diversity Management
      Conflict Resolution
      Problem Solving and Decision Making
      Ethics, Value and Vision
      Managerial Effectiveness
      Lateral Thinking
      Innovative Strategic Planning



Supply Chain Management

      Logistics Strategy
      Inventory Management
      Sourcing and Procurement
      Strategic SCM
      Supply Chain Operations
      Strategic Resource Analysis



Management development Programmes

      The Leadership Boot Camp
      Coaching and Mentoring Skills
      Adapting To and Leading Change
      Leading High Performance Teams
      Leadership Effectiveness & Emotional Intelligence
      Supervisory Skills
      Transformational Leadership



Human Resource

      Basic HR for Non-HR People
      Interviewing Skills
      Train The Trainer
      Organizational Branding to attract talent


     Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659
 Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana.
            Tel Nos. -0124-6467521,0124-6467522, Email- info@softskillsworld.com, Website-
                                   http://www.softskillsworld.com
Outbound Programs

       Building High Performance Teams
       Creating Team Synergy
       Team Effectiveness
       Interpersonal Effectiveness
       Trust and Fostering Collaboration



Finance for Non - Finance

       Basic Budgeting for Non - Finance Managers
       Finance for Non-Finance Executives
       Strategies for Cost Reduction Taxation



Excelling in the ITES Domain
Voice Based Operations

       Customer Service Skills
       Cross Culture Sensitization
       Accent Neutralization

Non-Voice Operation

      Standard Operating Procedures (SOP)
      Typing Speed and Accuracy



Sales Skills

       Selling Techniques
       Leading Sales team
       Channel Management
       Vendor Development
       Negotiation Skills
       Customer Service Excellence
       Strategizing Valuable Relationships
       Probing Skills
       Key Account Management




     Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659
 Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana.
            Tel Nos. -0124-6467521,0124-6467522, Email- info@softskillsworld.com, Website-
                                   http://www.softskillsworld.com
Soft Skills World Founder & CEO Rakesh Saha –
Biography
Rakesh Saha M.Phil.-Linguistics is a widely sought-after consultant renowned for his
enthusiastic motivational and forthright style. He is a Master Trainer of Neuro
Linguistic Programming, specializing in leadership development and 'Solution
Focused' consultancy. He has over 20 years experience developing leaders in a wide
range of settings. Rakesh's early years of consultancy were mainly working for
Montessori School of Downtown, Texas, USA on their leadership development
programmes. Rakesh has a remarkable skill set including being a psychotherapist
and is able, by using the latest psychological methods, to help people remove
limiting beliefs relating to achievement and success. Rakesh's early work with major
international corporate and institutional clients included the Starwood, Citibank,RBS,
Cairn Energy, United Health Group, Maruti Suzuki, Doosan, Ceragem, JCB, Indian
Institute of Financial Planning, Institute of Management Education, Global School of
Management Studies, Business School of Delhi. He also worked closely with the
Competition Success Review and the Birla schools, and many of the other top
organizations in the world including Nokia Siemens, Ensto, CIA, American Express,
Bank of America, Harley Davidson, Global LT. In more recent years Rakesh Saha has
become a highly respected NLP trainer enabling the development of trainers,
coaches, consultants and organizational leaders, across different nationalities. He
now runs a training centre in Gurgaon, Haryana as well as maintaining a training and
development company SOFT SKILLS WORLD.




     Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659
 Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana.
            Tel Nos. -0124-6467521,0124-6467522, Email- info@softskillsworld.com, Website-
                                   http://www.softskillsworld.com

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Ssw training proposal for corporates

  • 1. Overview - Top performing organizations are in a constant need to build highly motivated and a self directed team of professionals. We at Soft Skills World provide a stack of training solutions that can help your organization build these competencies. We achieve this through specific behavioural and functional training interventions. Our training programs offer value by helping individuals apply concepts to complex business situations, hence increasing productivity and efficiencies at work. Our time tested training methodologies are based on the principles of adult learning. Soft Skills World helps individuals align themselves to the organisation’s goals & acquire skills to augment their effectiveness, thus improving bottom lines and enhancing their career. Our team of trainers is a prominent mix of academicians, industry experts and widely experienced ‘Facilitators who provide our clients with cutting edge services and solutions. Training Approach - Identification We look at training need identification as the most important part of the Client Engagement Process. Our advisors and research team through its expert panel of consultants, develops an effective and efficient TNA (Training Need Analysis) process. We invest considerable time and effort in understanding and identification of learners’ needs and defining alignment between training needs and business objectives. Varying with your organizational needs, budget and time factor, we adopt different tools like questionnaires, focus group techniques, observation tools, data analysis or a combination of these. Implementation At Soft Skills World we believe in the experiential training approach. We seek to encourage autonomy and empowerment in individuals through case studies, assignments, role-plays, games and exercises, simulations and ‘Action Plans’ in order to ensure practical and measured applications at the workplace. Value creation This is the most significant aspect of training wherein the actual benefit from the training is realized. We employ tools like questionnaires, 360° Feedback and collective data analysis to evaluate the training impact at 3 different levels: Reaction, Learning, and Action. This helps the organization realize the efficacy of the training intervention. These tools help the organization evaluate and retain individuals based on their core competencies. Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659 Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana. Tel Nos. -0124-6467521,0124-6467522, Email- [email protected], Website- http://www.softskillsworld.com
  • 2. Training Roadmap Our training process is an iterative one, in which we constantly evolve for our clients. As businesses are dynamic so are the needs of the intervention. At Soft Skills World, our thrust is on offering that dynamism to your organization. Hence a high level of customization is done starting from the needs assessment to the delivery. This process involves all levels of our training research team giving you the highest value for your requirements. Soft Skills World Training Solutions follows a unique approach to training. We see training from the perspective of a business case and try to get to the root of the problem. The focus is on the development of a strategic direction for the client. Once this direction is determined, the rest falls into place. This roadmap enables Soft Skills World Training Solutions to provide a holistic, comprehensive solution that takes into account the client’s unique culture, background, etc. Instructional Design Our training methodology ensures that the module – it’s objectives, methods and materials – take into account the unique experiences of the participants. In this way learning is participant-centered, with the trainer assuming the role of a ‘facilitator’– someone who guides and supports the participants through their learning experiences. Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659 Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana. Tel Nos. -0124-6467521,0124-6467522, Email- [email protected], Website- http://www.softskillsworld.com
  • 3. Our Expertise People development  Communication Skills  Advanced Business Communication  Time Management  Stress Management  Goal Setting  Work Life Balance  Personality Development  Business Etiquette  Process Orientation  Influencing Skills Personal Development  Cross Culture Management  Emotional Intelligence  Creativity & Innovation  Change Management  Workforce Diversity Management  Conflict Resolution  Problem Solving and Decision Making  Ethics, Value and Vision  Managerial Effectiveness  Lateral Thinking  Innovative Strategic Planning Supply Chain Management  Logistics Strategy  Inventory Management  Sourcing and Procurement  Strategic SCM  Supply Chain Operations  Strategic Resource Analysis Management development Programmes  The Leadership Boot Camp  Coaching and Mentoring Skills  Adapting To and Leading Change  Leading High Performance Teams  Leadership Effectiveness & Emotional Intelligence  Supervisory Skills  Transformational Leadership Human Resource  Basic HR for Non-HR People  Interviewing Skills  Train The Trainer  Organizational Branding to attract talent Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659 Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana. Tel Nos. -0124-6467521,0124-6467522, Email- [email protected], Website- http://www.softskillsworld.com
  • 4. Outbound Programs  Building High Performance Teams  Creating Team Synergy  Team Effectiveness  Interpersonal Effectiveness  Trust and Fostering Collaboration Finance for Non - Finance  Basic Budgeting for Non - Finance Managers  Finance for Non-Finance Executives  Strategies for Cost Reduction Taxation Excelling in the ITES Domain Voice Based Operations  Customer Service Skills  Cross Culture Sensitization  Accent Neutralization Non-Voice Operation  Standard Operating Procedures (SOP)  Typing Speed and Accuracy Sales Skills  Selling Techniques  Leading Sales team  Channel Management  Vendor Development  Negotiation Skills  Customer Service Excellence  Strategizing Valuable Relationships  Probing Skills  Key Account Management Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659 Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana. Tel Nos. -0124-6467521,0124-6467522, Email- [email protected], Website- http://www.softskillsworld.com
  • 5. Soft Skills World Founder & CEO Rakesh Saha – Biography Rakesh Saha M.Phil.-Linguistics is a widely sought-after consultant renowned for his enthusiastic motivational and forthright style. He is a Master Trainer of Neuro Linguistic Programming, specializing in leadership development and 'Solution Focused' consultancy. He has over 20 years experience developing leaders in a wide range of settings. Rakesh's early years of consultancy were mainly working for Montessori School of Downtown, Texas, USA on their leadership development programmes. Rakesh has a remarkable skill set including being a psychotherapist and is able, by using the latest psychological methods, to help people remove limiting beliefs relating to achievement and success. Rakesh's early work with major international corporate and institutional clients included the Starwood, Citibank,RBS, Cairn Energy, United Health Group, Maruti Suzuki, Doosan, Ceragem, JCB, Indian Institute of Financial Planning, Institute of Management Education, Global School of Management Studies, Business School of Delhi. He also worked closely with the Competition Success Review and the Birla schools, and many of the other top organizations in the world including Nokia Siemens, Ensto, CIA, American Express, Bank of America, Harley Davidson, Global LT. In more recent years Rakesh Saha has become a highly respected NLP trainer enabling the development of trainers, coaches, consultants and organizational leaders, across different nationalities. He now runs a training centre in Gurgaon, Haryana as well as maintaining a training and development company SOFT SKILLS WORLD. Corporate office- F 41, GF, Suncity , sector -54, Gurgaon, Haryana-122012. Mob.-09818493659 Training Center – B 236, Basement Area, Next to Hotel Radisson Blu, Sushant Lok-1, Gurgaon, Haryana. Tel Nos. -0124-6467521,0124-6467522, Email- [email protected], Website- http://www.softskillsworld.com