Presentation 1
- 1. Kathleen A. Gentile Leadership Communication Organization Customer Service July 1, 2010
- 2. Summary
- 3. My Match with Position Seasoned professional Proficient in Microsoft computer applications Strong customer service skills Self Starter can work independently and get the job completed in a timely manner Not afraid to ask questions or research a project Multi task several projects simultaneously Strong time management and organizational skills Fast pace learner Flexible in work hours and job duties Willing and able to learn any aspect of the job presented
- 4. My Match with Position Composes correspondence, reports, forms, and other documents independently Screens callers with complaints or problems Compile data Travel arrangments Establishes filing systems Maintains and controls confidential files Facility and office equipment maintenance. Develops and maintain computerized spreadsheets and databases to capture information for demographic studies. Produce, revises or refine formal presentation materials, Makes appointments, coordinates meetings, and schedules conference rooms
- 5. Computer Application Knowledge Type 52+ wpm Knowledge Level Microsoft Power point Advanced Microsoft Word Advanced Microsoft Excel Advanced Microsoft Access Intermediate Quick Books Intermediate Outlook Express Advanced Yardi Intermediate Kwiktag Advanced
- 6. Additional Areas of Expertise Automotive industry procedures Accounts payable and receivable Human resource policies and procedures Identification and development of new programs and services Construction principals Governmental policies governing the building industry Strategic cost budget development New technology implementation Marketing Project and event coordination
- 7. Why Kathleen Gentile I Have All the Pieces 15 years progressive management and supervision experience Proven ability to develop strong relationships with staff and customers Experience in creating a strong team environment with strategic training programs and hands on open door policies Proven success developing and implemented departmental and operating procedures Experience creating and executing effective strategic plans Proven ability to control expenses, create and manage operating budgets A focus on quality and customer service Ability to enhance and promote services Thank You For Your Time and Consideration