The document discusses trends in information technology including the externalization, consumerization, and democratization of IT. It notes that IT innovation is increasingly driven by employees and customers rather than internal IT departments. Cloud computing is highlighted as an important trend, with different types of cloud services described. The transition from traditional data centers to private clouds is discussed. Key IT roles are also summarized. The document provides the perspective of Ondrej Felix on how chief information officers can be successful by governing IT through a well-defined architecture.